Ally Bank
3.5 Bankrate ScoreAlly Bank began offering direct-to-consumer home...
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U.S. Bank could be a solid choice for getting a mortgage, especially if you’re already a banking customer or plan to open an account. The bank stands out for offering several forms of homebuying assistance, including thousands in grants and credits for your down payment and closing costs. It hasn’t received the best customer feedback, however, and you might qualify for a lower rate elsewhere.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, USDA, refinancing and more
Min. credit score required
620 for conventional loans, 740 for jumbo loans
Nationwide availability
All U.S. states
Min. down payment
3% for conventional loans, 3.5% for FHA loans, none for VA loans, none for USDA loans
Founded in 1863 in Minneapolis, U.S. Bank is one of the biggest banking institutions in the U.S., with branch locations in more than 25 states, plus loan officers in the majority of states and home loans available to borrowers in all 50. The bank was the seventh-largest mortgage lender in 2022, according to federal data. Among the benefits of working with U.S. Bank for your mortgage, you can get prequalified on the same day as your application, and the typical closing takes 30 days for a purchase (45 days for a refinance).
Several down payment and closing cost assistance programs
Discounts for banking customers
Refinance timeline can be lengthy
U.S. Bank displays mortgage rates on its website and updates them regularly. Generally, its loan offers are in line with Bankrate’s averages. The bank’s mortgage fees vary by loan type, but eligible existing customers can get a discount of up to $1,000 on closing costs.
One of U.S. Bank’s strengths is its loan offerings, which include financing for home purchases and refinancing, but also loans for different circumstances, such as brand-new build or investment property. The bank operates across the U.S.
U.S. Bank is one of the biggest depositories in the nation and has been in business for more than 150 years. The bank is accredited by the Better Business Bureau and has an A- rating from the organization (as of this review). On Trustpilot, it scores 1.3 out of five stars, but many of the complaints there aren’t mortgage-related. It ranked slightly above average in J.D. Power’s 2023 report on mortgage customer satisfaction. The bank offers both prequalifications and preapprovals to applicants. On the U.S. Bank app, you can shop for financing options, track your application progress, complete some e-closing steps and make payments.
You can apply for a mortgage with U.S. Bank in person at a branch location, online or by phone at 877-664-5505. You can also request a call from the bank. Here are some tips to prepare for the process:
U.S. Bank offers both rate-and-term and cash-out refinancing options.
Rating: 4.8 stars out of 5
4.8
Bankrate Score
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
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Rating: 4.6 stars out of 5
4.6
Bankrate Score
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
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Rating: 4.9 stars out of 5
4.9
Bankrate Score
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
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Loans offered Conventional, jumbo, FHA, VA, USDA, refinancing and more |
Loans offered Conventional, jumbo, FHA, VA, USDA, refinancing and more |
Loans offered Conventional, jumbo, FHA, VA, USDA, refinancing |
Min. credit score required 620 for conventional loans, 740 for jumbo loans |
Min. credit score required 620 for conventional loans, 600 for FHA loans, 620 for VA loans |
Min. credit score required 620 for conventional loans, 620 for VA loans |
Down payment 3% for conventional loans, 3.5% for FHA loans, none for VA loans, none for USDA loans |
Down payment Undisclosed |
Down payment 3% for conventional loans, 3.5% for FHA loans, none for VA loans and USDA loans |
Nationwide availability All U.S. states |
Nationwide availability All U.S. states |
Nationwide availability All U.S. states |
1.0
1 ratings
This lender has 1 recent reviews.
0% of customers would recommend this lender.
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
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In addition to collecting reviews on-site, Bankrate collaborated with third-party Slice MR to survey 750 homeowners nationwide in July 2024. Bankrate and Slice MR collected, averaged and presented responses to nine questions. Users received an incentive for their feedback. Responses are based on individual experiences, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by lenders, nor do these ratings reflect Bankrate’s own reviews of these lenders.
To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?