United Wholesale Mortgage Review 2025

United Wholesale Mortgage overview

Pros and cons of United Wholesale Mortgage

How Bankrate scored United Wholesale Mortgage 

Affordability: 3.4/5

United Wholesale Mortgage offers low-down payment options, but doesn’t disclose rates to the public. It scores 3.4 out of 5 stars for affordability.

• Interest rates: United Wholesale’s mortgage rates aren’t available to the general public, so you’ll need to speak with a mortgage broker to see what it offers.
• Down payment: For qualified borrowers, UWM offers VA and USDA loans with no down payment, FHA loans with a minimum 3.5 percent down and conventional loans with a minimum 3 percent down.
• Closing costs: UWM charges a flat closing fee of $350 and a $68 credit check fee. Many of the specific loan terms and fees will vary based on which product you qualify for, however.

Availability: 5/5

United Wholesale Mortgage scores 5 out of 5 stars for availability thanks to a variety of loan products and a nationwide presence.

• Home loans offered: United Wholesale Mortgage offers conventional, jumbo, FHA, VA and USDA purchase and refinance options.
• Footprint: UWM lends mortgages across the U.S.
• Where to find: You can apply for a mortgage with United Wholesale Mortgage via an affiliated broker. You can find a local broker through MortgageMatchup.com. 

Borrower experience: 2.5/5

Because United Wholesale Mortgage requires a relationship with a broker, there’s no way to know its current rate offers without one. We score the lender 2.5 out of 5 stars for borrower experience.

• Preapproval and application process: You’ll begin the loan process with United Wholesale Mortgage by contacting a mortgage broker affiliated with the lender. Depending on the broker you work with, you might be able to get preapproved or prequalified online. Some brokers might also offer other online conveniences and resources like educational tools and paperless underwriting.
• Transparency: You won’t have access to UWM’s rate information until you contact an affiliated broker.
• Customer service: If you’re already a customer, you can reach UWM’s customer service team at 888-464-2432 Monday through Thursday, 8 a.m. to 9 p.m. ET; Friday, 8 a.m. to 8 p.m. ET; or Saturday, 9 a.m. to 1 p.m. ET.

In order to work with UWM, you’ll need an affiliated mortgage broker. United Wholesale Mortgage offers a directory of UWM mortgage brokers at MortgageMatchup.com. This is the first step in getting a loan with UWM. Take a look at the dropdown options below to see what this process looks like:

Images courtesy of United Wholesale Mortgage as of April 2024. Note: Depending on method of contact, your individual credit profile and other circumstances, your experience might differ.

United Wholesale Mortgage reputation

United Wholesale Mortgage is a leading player in the mortgage world, consistently ranking as one of the largest lenders in the country. It is accredited with the Better Business Bureau and maintains an A+ rating from the organization.

What consumers say about United Wholesale Mortgage

Among borrowers on Bankrate, the reviews for United Wholesale Mortgage are mixed, but lean negative. Some customers cite the smooth experience and low rates as major pros, but even more customers express frustration with poor customer service and problems with closing delays and unexpected fees.

Refinancing with United Wholesale Mortgage 

United Wholesale Mortgage offers both rate-and-term and cash-out refinancing options. As with a home purchase loan, you’ll apply for a refinance through a broker, rather than the lender outright. This can require more legwork, as you’ll have to go through the process with an intermediary, but it can result in a more favorable refinance rate.

How to apply for a mortgage with United Wholesale Mortgage

Since United Wholesale Mortgage isn’t a direct-to-consumer lender, you’ll need to work with a mortgage broker. You can search brokers using UWM’s broker directory, MortgageMatchup.com (shown above).