Sebonic Financial Mortgage Review 2025

Sebonic Financial overview

A division of Cardinal Financial, Sebonic Financial is a privately held lender based in Charlotte, North Carolina. Octane, the lender's proprietary technology, aims to provide borrowers with a seamless experience, including drag-and-drop document and e-signature capabilities and real-time status updates. In short, through Sebonic’s platform, you’ll know where your loan stands at every critical checkpoint. The lender offers conventional and government-backed loans, as well as mortgage refinancing options. 

Pros and cons of Sebonic Financial

How Bankrate scored Sebonic Financial

Affordability: 5/5

Because Sebonic Financial offers competitive interest rates and low-down-payment mortgages, the lender scored a perfect 5 out of 5 stars for affordability. 

• Interest rates: Sebonic Financial reported annual percentage rates (APRs) below Bankrate's national averages as of this writing. 
• Down payment: Sebonic Financial’s loans follow the industry standard for down payment requirements. VA and USDA loans have no down payment requirements, renovation and conventional loans require a minimum of 3 percent, and FHA loans require at least 3.5 percent. Jumbo mortgages require 10 percent or more as a down payment.
• Fees: The lender does not disclose its fees on its website. However, Sebonic Financial has reported to Bankrate that it charges an origination fee and a processing fee.  
• Closing costs: The Sebonic Financial website does not disclose closing costs, although these expenses typically run between 2 and 5 percent of the loan's total cost. 

Availability: 5/5

This lender works with qualified borrowers around the U.S. and offers a wide suite of mortgage options, earning it the full 5 out of 5 stars for availability.

• Home loans offered: Sebonic Financial’s mortgage offerings include conventional loans and government-backed options, including USDA, FHA, and VA loans. Jumbo loans are also available if you're looking at high-priced properties that exceed conforming loan limits.
• Footprint: The lender originates mortgages in all 50 states.
• Where to find: To apply for a mortgage with Sebonic Financial, you can submit an inquiry online or reach out to the lender by phone. Or, you can find a local loan originator to contact directly.

Borrower experience: 2.9/5

Because Sebonic Financial doesn't display rates on its website, it received 2.9 out of 5 stars for borrower experience.

• Application and preapproval process: You can request a free rate quote online through the Sebonic Financial website, but you’ll need to speak with a loan officer to move forward with the process. While the process is guided by proprietary loan origination software that allows application tracking, document uploads and e-signing, the lender does not offer a mobile app.
• Transparency: This lender does not offer much rate information upfront unless you’ve requested a quote and provided personal information. If you need to run some numbers, you can use the lender’s online calculators — Sebonic doesn’t provide any other resources online.
• Customer service: If you have questions throughout the process, the lender operates a chat function on its website, or you can reach a customer service agent via email. (If you already have a loan in progress, it might make sense to contact your loan officer directly instead.) You can also call 866-336-8021.

Sebonic Financial reputation

Sebonic Financial’s parent company Cardinal Financial consistently receives accolades from borrowers, contributing to its A+ rating with the Better Business Bureau. Sebonic on its own has a “Great” rating on Trustpilot, as well. 

Refinancing with Sebonic Financial

Sebonic Financial offers rate-and-term and cash-out refinancing options. It doesn’t display its refinance rates or costs online, so you’ll need to speak with a loan officer to get a quote and those details.

How to apply for a mortgage with Sebonic Financial

You can apply for a mortgage with Sebonic Financial online or by phone at 866-336-8021. Here are some tips to prepare for the process:

1. Check your credit report. It’s important to check your credit report before your lender does, in case there are errors that could impact not only whether you get preapproved but also your ability to get the best mortgage rate. Knowing your credit score also helps you decide what type of loan to apply for. If your score is in the very low 600s, for instance, an FHA mortgage might be best for you, as its standards are more lenient than those for conventional loans.
2. Gather personal and financial documents. With any lender, you must supply documentation about your income, assets and debts. This includes pay stubs and W-2s and account and loan statements.
3. Provide details about the property. You’ll need to provide the address of the home and submit to a home appraisal.