Renasant Bank Mortgage Review 2025

Renasant Bank overview

Renasant Bank operates 186 locations across Mississippi (where it was founded in 1904), Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee. As of 2024, it had $18 billion in assets. Along with the standard suite of mortgage options, the lender also offers new-construction loans with six- to 12-month terms and renovation loans. Renasant was the nation’s 149th-largest mortgage lender in 2023, according to federal data.

Pros and cons of Renasant Bank

How Bankrate scored Renasant Bank

Affordability: 3.3/5

Renasant Bank doesn’t disclose current mortgage offers without needing to submit a request for a rate quote. However, it offers low-down payment loan options, bringing its affordability score to 3.3 out of 5 stars.

• Interest rates: Renasant Bank did not disclose current rate information as of this review.
• Down payment: Renasant offers VA and USDA loans with no down payment requirement, conventional loans with just 3 percent down and FHA loans with 3.5 percent down.
• Closing costs: Renasant Bank did not disclose closing costs information as of this review. For most lenders, you can expect to pay 2 percent to 5 percent of the loan amount in closing costs, including lender fees.

Availability: 5/5

Renasant Bank works with borrowers across 31 states for conventional and government-backed loans. It scores a perfect 5 out of 5 stars for availability.

• Home loans offered: Renasant offers conventional, jumbo, FHA, VA and USDA loans.
• Footprint: Renasant provides mortgages in 31 states, including Florida, Georgia, Ohio, Pennsylvania and Texas.
• Where to find: You can apply for a mortgage with Renasant by phone or in person at a branch location.

Borrower experience: 3.7/5

Renasant Bank requires you to submit your contact info to get a customized mortgage rate. It also provides somewhat limited means of customer service contact compared to other banks and lenders. It scores 3.7 out of 5 stars for borrower experience.

• Preapproval and application process: Renasant Bank’s website is fairly limited in terms of loan information or resources. To start the mortgage preapproval or application process, you’ll need to call the bank or visit a branch. If you’re eligible for a mortgage, you can expect a conditional approval in 48 hours, and the bank can close in as little as three weeks.
• Transparency: Renasant Bank doesn’t allow you to view current rate offers or customize your rate quote on its website.
• Customer service: You can reach Renasant’s customer service team at 877-367-5371.

Renasant Bank reputation

Renasant Bank is part of the Renasant Corporation, founded in 1904. As of this review, the bank is not accredited by the Better Business Bureau (BBB), but has an A+ rating from the organization.

Refinancing with Renasant Bank

Renasant Bank offers both rate-and-term and cash-out refinancing options.

How to apply for a mortgage with Renasant Bank

You can apply for a mortgage with Renasant Bank in person at a branch location or by phone at 877-367-5371. Its phone lines are staffed from 9 a.m. to 6 p.m. ET.