PNC Mortgage Review 2025

PNC Bank overview

Founded in 1852 as Pittsburgh National Bank, PNC is a national bank and lender with branch locations in many states and mortgages available nationwide. Among the perks of working with this bank on your loan: a no-credit check prequalification and some specials on home purchases. 

Pros and cons of PNC

How Bankrate scored PNC Bank

Affordability: 5/5

PNC Bank’s mortgage rates often lean toward the competitive, and the bank offers low-down payment loan options. It scores the full 5 out of 5 stars for affordability.

• Interest rates: PNC Bank’s mortgage rates and APRs are below market average at as of this review.
• Down payment: PNC offers VA and USDA loans with no down payment, FHA loans with 3.5 percent down and conventional loans with just 3 percent down.
• Closing costs: You can expect to pay 3 percent to 5 percent of the loan amount in closing costs, according to the bank. Some discounts might be available for banking customers.

Availability: 5/5

PNC Bank offers a deep bench of loan options and is available to qualified borrowers across the U.S. The bank scores a perfect 5 out of 5 stars for availability.

• Home loans offered: PNC offers conventional, jumbo, USDA, FHA and VA purchase and refinance options, as well as HELOCs.
• Footprint: PNC lends mortgages nationwide, with branch locations in many states.
• Where to find: You can apply for a mortgage with PNC Bank online, by phone or in person at a branch location.

Borrower experience: 4.4/5

PNC Bank makes it easy to compare current rate offers online and get in touch with customer service. We scored the bank 4.2 out of 5 stars for borrower experience.

• Preapproval and application process: With PNC Bank, you could get an online preapproval in as little as 24 hours, and a conditional approval in three to five business days. When you’re ready, you can also complete a digital loan application that allows you to import income information using your bank credentials. Unlike some other big bank lenders, PNC doesn’t offer an app for mortgage borrowers, but some of its browser-based mortgage functions can be accessed through the general banking app. You might also be able to e-sign some closing documents.
• Transparency: PNC Bank’s website features a customizable mortgage rate quote tool. You’ll need to input information about the home’s purchase price, your down payment, your credit score and ZIP code.
• Customer service: You can reach PNC Bank’s customer service team at 800-822-5626, Monday through Friday from 8 a.m. to 9 p.m. ET and Saturday and Sunday from 8 a.m. to 5 p.m. ET. There’s also an automated, 24/7 line for account holders.

PNC Bank reputation

PNC Bank doesn’t have the best ratings on third-party websites like the Better Business Bureau and Trustpilot (as of this review). The complaints tend to center around banking services and credit cards, however.

PNC Bank special offers

Closing cost assistance grant

PNC Bank provides up to $5,000 to cover closing costs if you’re buying in an eligible area and meet income requirements. You’ll need to talk to a PNC loan officer to see if you qualify.

PNC Medical Professional loan

PNC offers mortgages up to $1.5 million for qualifying interns, residents and doctors. These loans don’t require private mortgage insurance (PMI).

Refinancing with PNC Bank

PNC Bank offers rate-and-term and cash-out refinancing options. Even if you’re refinancing, you might be eligible for the bank’s closing cost grant.

How to apply for a mortgage with PNC Bank

You can apply for a mortgage with PNC Bank in person at a branch location, online or by phone at 800-614-1227.