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Homeside Financial Mortgage Review 2024

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At a glance

Homeside Financial
Editor's take

Homeside Financial, which also does business as Lower, prioritizes convenient customer service and offers lots of resources for borrowers to learn about mortgages. One piece of info it doesn’t offer upfront: rates. You’ll need to connect with a loan officer to learn what you might qualify for.

Bankrate Score
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3.3
Rating: 3.3 stars out of 5
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Bankrate Score

Customer Rating
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1.0
Rating: 1 stars out of 5

1 ratings

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Loans offered

Conventional, jumbo, FHA, VA, USDA, refinancing and more

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Min. credit score required

640 for conventional loans, 640 for FHA loans, 640 for VA loans

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Nationwide availability

Available in all U.S. states except Alaska, Hawaii, Nevada, New York, Rhode Island and Vermont

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Min. down payment

3% for conventional loans

Homeside Financial overview

Based in Columbia, Maryland, Homeside Financial is a mortgage lender that has quickly expanded since its founding to now offer loans in the majority of states. The loan process with this lender, which also does business as Lower, starts with a conversation with a loan officer who will help you determine the right mortgage option for your situation and submit an application online. The loan process typically takes about one month from start to finish with this lender.

Pros and cons of Homeside Financial

Pros

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    Strong focus on customer service

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    Available in most of the U.S.

Cons

  • Current rates not available on its website

How Bankrate scored Homeside Financial

  • Affordability: Homeside Financial’s rates aren’t as competitive as those of other lenders (as of this review). You won’t know if you’re eligible or get a rate quote until you contact a loan officer, however.
  • Availability: This lender provides mortgages to borrowers in most states in the U.S., and in addition to conventional and government-backed loans, you’ll have access to construction or home improvement financing.
  • Borrower experience: Homeside Financial is an experienced lender with high ratings from customers. You’ll be paired with a loan officer who can help you explore the right options for your situation.

Affordability: 6.8/10

Homeside Financial doesn’t display mortgage rates on its website (you can, however, find rates on the Lower.com website). The lender’s rates were somewhat above Bankrate’s averages at the time of this review.

Availability: 9/10

Homeside Financial offers borrowers in most states the standard suite of loan products, including conventional, FHA, VA and USDA loans. This range might mean you have more options if you don’t qualify for a conventional mortgage. The lender can also help with financing if you’re planning to build or renovate a home. Its borrower requirements include a minimum 640 score.

Borrower experience: 4.2/10

Homeside Financial has closed more than 89,000 mortgages worth more than $21 billion. The lender isn’t accredited by the Better Business Bureau, but has an A+ rating from the organization.

Homeside Financial’s approach to the borrowing experience focuses on the partnership between the borrower and loan officer, so there’s a limit to how much of the process you can complete online. You can use the lender’s website to get in touch with a loan officer, and you’ll need to create an account in order to log into the application portal. Notably, the lender’s website includes several resources for borrowers, including a mortgage checklist with all the documents you’ll need to apply for a loan and a mortgage calculator.

How to apply for a mortgage with Homeside Financial

You can apply for a mortgage with Homeside Financial in person at a branch location, online or by phone at 888-826-2710. Here are some tips to prepare for the process:

  1. Check your credit report. It’s important to check your credit report before your lender does, in case there are errors that could impact not only whether you get preapproved but also your ability to get the best mortgage rate. Knowing your credit score also helps you decide what type of loan to apply for. If your score is in the very low 600s, for instance, an FHA mortgage might be best for you, as its standards are more lenient than those for conventional loans.
  2. Gather personal and financial documents. With any lender, you must supply documentation about your income, assets and debts. This includes pay stubs and W-2s and account and loan statements.
  3. Provide details about the property. You’ll need to provide the address of the home and submit to an appraisal. (If you’re refinancing, you might or might not need an appraisal.)

Refinancing with Homeside Financial

Homeside Financial offers rate-and-term and cash-out refinancing options. You can start the application process through the lender’s website.

Compare mortgage lenders

Homeside Financial
Rating: 3.3 stars out of 5
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3.3

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Bethpage Federal Credit Union
Rating: 4.9 stars out of 5
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4.9

Bankrate Score
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Read full review
First Mortgage Direct
Rating: 4.8 stars out of 5
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4.8

Bankrate Score
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Read full review

Loans offered

Conventional, jumbo, FHA, VA, USDA, refinancing and more

Loans offered

Conventional, jumbo, FHA, refinancing and more

Loans offered

Conventional, jumbo, FHA, VA, USDA, refinancing and more

Min. credit score required

640 for conventional loans, 640 for FHA loans, 640 for VA loans

Min. credit score required

620 for conventional loans, 500 for FHA loans

Min. credit score required

620 for conventional loans, 580 for FHA loans, 580 for VA loans

Down payment

3% for conventional loans

Down payment

3% for conventional loans, 3.5% for FHA loans

Down payment

3% for conventional loans, 3.5% for FHA loans, none for VA loans and USDA loans

Nationwide availability

Available in all U.S. states except Alaska, Hawaii, Nevada, New York, Rhode Island and Vermont

Nationwide availability

Available in all U.S. states except Texas

Nationwide availability

All U.S. states

Homeside Financial customer ratings and reviews

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1.0

Rating: 1 stars out of 5

1 ratings

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This lender has 0 recent reviews.

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Rating: 1 stars out of 5
Level of service
Rating: 3 stars out of 5
Professionalism
Rating: 2 stars out of 5
Responsiveness
Rating: 1 stars out of 5
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0% of customers would recommend this lender.