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HomePlus Mortgage Review 2024

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At a glance

HomePlus Mortgage
Editor's take

A mortgage broker, HomePlus Mortgage can help connect you with virtually any kind of loan option (provided you qualify), including products for real estate investors. The broker only works with borrowers in some states, however. One highlight: Past customers have given it solid reviews for their experience.

Bankrate Score
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3.5
Rating: 3.5 stars out of 5
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Customer Rating
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5.0
Rating: 4.95 stars out of 5

343 ratings

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Loans offered

Conventional, FHA, VA, refinancing and more

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Min. credit score required

Undisclosed

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Nationwide availability

Arizona, California, Colorado, Florida, Idaho, Montana, Nevada, New Mexico, North Carolina, Oregon, Tennessee, Texas, Utah and Washington

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Min. down payment

Undisclosed

HomePlus Mortgage overview

HomePlus Mortgage is a mortgage broker headquartered in San Diego, California, with branches in California and Texas. The broker, founded in 1999, offers online preapprovals in 48 hours and closings in an average of 24 days. In addition to standard loan options, you can find programs through this broker that don’t require income verification or a maximum debt-to-income (DTI) ratio.

Pros and cons of HomePlus Mortgage

Pros

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    Fast closings

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    Offers loans that do not require income verification or DTI ratios

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    Excellent BBB rating

Cons

  • No mortgage rates online

  • Only available in some states

How Bankrate scored HomePlus Mortgage

  • Affordability: HomePlus Mortgage is a broker, which means you could have access to more competitive rates with varying fee structures.
  • Availability: This broker only works with borrowers in some states. It has a diverse set of loan offerings for different kinds of borrowers, including investors.
  • Borrower experience: You can initiate a request for a rate quote and apply for a mortgage via the HomePlus website. Its loan officers are available outside of working hours, if needed.

Affordability: 6.6/10

HomePlus Mortgage is a broker, so its rate offers vary by lender. For a quote, you’ll need to complete a form with your information online. While the broker doesn’t explicitly list its fee structure online, its website does indicate that it offers zero-origination fee loans. Typically, brokers don’t charge borrowers fees, but the lenders they work with do.

Availability: 6.8/10

As a broker, HomePlus Mortgage can connect you with a lender that provides conventional loans as well as some government-backed loans (FHA and VA), along with options to refinance your existing mortgage. Notably, it’s also equipped to work with borrowers with unique credit or financial circumstances, offering access to non-qualifying (non-QM) loans, including bank statement loans, no-doc loans and debt service coverage ratio (DSCR) loans. Depending on the type of loan, you might not need to provide proof of income or meet a specific DTI ratio limit.

Borrower experience: 7.3/10

HomePlus Mortgage has been in business for more than 20 years. The broker is accredited by the Better Business Bureau and has an A+ rating from the organization.

As a borrower, you can expect to get preapproved within 48 hours (assuming you’re eligible for a loan), and you can apply easily online when you’re ready. After you apply, a loan officer will be in touch within 24 hours, and a paper copy of your application will be mailed to you within three business days. However, the broker doesn’t offer e-closings; all final loan documents must be signed in person in front of a notary.

If you have questions about a loan, HomePlus Mortgage is available Monday through Friday from 8 a.m. to 6 p.m. PT. Your loan officer is also available after-hours or on weekends as needed.

Refinancing with HomePlus Mortgage

HomePlus Mortgage offers both rate-and-term and cash-out refinancing options. You’ll need to complete a form for a rate quote and an estimate of costs.

How to apply for a mortgage with HomePlus Mortgage

You can apply for a mortgage with HomePlus Mortgage in person at a branch location, online or by phone at 800-810-7587 (800-810-PLUS). Here are some tips to prepare for the process:

  1. Check your credit report. It’s important to check your credit report before your lender does, in case there are errors that could impact not only whether you get preapproved but also your ability to get the best mortgage rate. Knowing your credit score also helps you decide what type of loan to apply for. If your score is in the very low 600s, for instance, an FHA mortgage might be best for you, as its standards are more lenient than those for conventional loans.

  2. Gather personal and financial documents. With any lender, you must supply documentation about your income, assets and debts. This includes pay stubs and W-2s and account and loan statements.

  3. Provide details about the property. You’ll need to provide the address of the home and submit to an appraisal. (If you’re refinancing, you might or might not need an appraisal.)

Compare mortgage lenders

HomePlus Mortgage
Rating: 3.5 stars out of 5
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3.5

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Valley Bank
Rating: 4.4 stars out of 5
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4.4

Bankrate Score
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Read full review
TD Bank
Rating: 3.9 stars out of 5
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3.9

Bankrate Score
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Read full review

Loans offered

Conventional, FHA, VA, refinancing and more

Loans offered

Conventional, jumbo, FHA, VA, USDA, refinancing and more

Loans offered

Conventional, jumbo, FHA, VA, USDA, refinancing and more

Min. credit score required

Undisclosed

Min. credit score required

Undisclosed

Min. credit score required

620 for conventional loans

Down payment

Undisclosed

Down payment

3% for conventional loans; 3.5% for FHA loans; none for VA loans and USDA loans

Down payment

3% for conventional loans, 3.5% for FHA loans, none for VA loans

Nationwide availability

Arizona, California, Colorado, Florida, Idaho, Montana, Nevada, New Mexico, North Carolina, Oregon, Tennessee, Texas, Utah and Washington

Nationwide availability

All U.S. states

Nationwide availability

Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia and Washington, D.C

HomePlus Mortgage customer ratings and reviews

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5.0

Rating: 4.95 stars out of 5

343 ratings

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This lender has 0 recent reviews.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5
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1 star
98%
1%
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1%

99% of customers would recommend this lender.