First Federal Bank Mortgage Lenders Review 2025

Established in 1990, First Federal Bank Mortgage Lenders is headquartered in Kansas but is licensed to lend nationwide. The bank has helped over 40,000 families buy homes and is also one of the top VA loan lenders nationwide. In addition to VA loans, First Federal Bank Mortgage Lenders offers conventional and jumbo loans and other government-backed mortgages. You can also refinance a mortgage with the lender.

Pros and cons of First Federal Bank

Affordability: 5/5

Because First Federal Bank Mortgage Lenders offers competitive interest rates, the lender scored 5 out of 5 stars for affordability.

• Interest rates: First Federal Bank Mortgage Lenders reported mortgage rates well below Bankrate's national average at the time of this writing.
• Down payment: The lender offers conventional loans that can be had for just 3 percent down and FHA loans that require 3.5 percent down. You can also get a VA loan or a USDA loan with no down payment.
• Fees: First Federal Bank Mortgage Lenders generally does not charge lender fees on VA loans in most cases. The bank does charge $1,095 in lender fees for conventional and FHA loans.
• Closing costs: The lender's website does not disclose closing costs, but they typically cost between 2 and 5 percent of the total loan amount.

Availability: 5/5

With a wide selection of loan options and nationwide coverage, First Federal Bank Mortgage Lenders scored 5 out of 5 stars for availability.

• Products offered: First Federal Bank Mortgage Lenders offers a variety of mortgage options, including conventional, FHA, VA, USDA, jumbo and adjustable-rate mortgage (ARM) loans. You can also browse many mortgage refinance options.
• Footprint: First Federal Bank Mortgage Lenders operates nationwide.
• Where to find: You can begin the mortgage application process with the lender online or in person at a branch location.  

Borrower experience: 4.3/5

This lender scored 4.3 out of 5 stars for borrower experience because it lists rates online, but you must submit contact information before receiving a personalized quote.

• Application and preapproval process: First Federal Bank Mortgage Lenders offers a mobile-friendly online application process via its website. The lender also promises a nearly immediate response to applications submitted during business hours. Applications submitted outside business hours can expect a response the next business day. 
• Transparency: First Federal Bank Mortgage Lenders displays mortgage rates on its website, however, you must submit contact information to receive a custom quote. 
• Customer service: You can contact the lender by phone, email, text message, online form or online chat. In addition, you can make an appointment to speak with a loan officer in person. Customer service representatives can be reached Monday through Friday 8:30 a.m. to 5 p.m. CT at 913-647-7000.

Here’s what your experience with First Federal Bank Mortgage Lenders might look like:

Images courtesy of First Federal Mortgage as of 3/20/2024. Note: Depending on method of contact, your individual credit profile and other circumstances, your experience might differ.

First Federal Bank Mortgage Lenders was not ranked in J.D. Power's most recent mortgage origination satisfaction study for 2024. At the time of this review, the lender does not appear to have a Better Business Bureau profile.

The First Federal Mortgage Lenders team offers a variety of refinancing options including those for conventional, FHA, VA, jumbo or USDA loans. You can also do a cash-out refinance with the lender. To learn about refinance rates, you'll need to contact the lender.

You can apply for a mortgage with First Federal Mortgage Lenders online, in person or by phone at 913-647-7000. Here are some tips to prepare for the process:

1. Check your credit report. It’s important to check your credit report before your lender does, in case there are errors that could impact not only whether you get preapproved but also your ability to get the best mortgage rate. Knowing your credit score also helps you decide what type of loan to apply for. If your score is in the very low 600s, for instance, an FHA mortgage might be best for you, as its standards are more lenient than those for conventional loans.
2. Gather personal and financial documents. With any lender, you must supply documentation about your income, assets and debts. This includes pay stubs and W-2s and account and loan statements.
3. Provide details about the property. You’ll need to provide the address of the home and submit to a home appraisal. (If you’re refinancing, you might or might not need an appraisal.)