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Mortgage Lender Reviews

RockBottom Mortgage, LLC Customer Reviews

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RockBottom Mortgage, LLC customer ratings and reviews

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5.0

Rating: 4.98 stars out of 5

132 ratings

This lender has 3 recent reviews.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5
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99% of customers would recommend this lender.

3 of 3 reviews

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In addition to collecting reviews on-site, Bankrate collaborated with third-party Slice MR to survey 750 homeowners nationwide in July 2024. Bankrate and Slice MR collected, averaged and presented responses to nine questions. Users received an incentive for their feedback. Responses are based on individual experiences, and therefore cannot be verified for accuracy. Submissions with user ratings that are materially inconsistent with written sentiment have been removed. User ratings are unedited and have not been reviewed or approved by lenders, nor do these ratings reflect Bankrate’s own reviews of these lenders.

To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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Rating: 5 stars out of 5

Uniformly above and beyond.

Talk to Anthony must be a dozen times and each time I came away with concrete information, my daughter talked to him, my son-in-law talked to him and things got done as promised.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Val S.
McHenry, IL (April 3, 2025)

Rating: 5 stars out of 5

Exceptional

**Professional Feedback for RockBottom Mortgage** I recently had the pleasure of working with Anthony and Jenna at RockBottom Mortgage, and I cannot speak highly enough of their professionalism and exceptional service. They successfully helped us close on a refinance in an impressively short time frame—just 25 days—despite the complexities of the current market. From the very start, Anthony and Jenna demonstrated an unwavering commitment to ensuring that we achieved the best possible outcome. They provided timely and detailed feedback every step of the way, keeping us informed and confident throughout the process. Their responsiveness was truly remarkable—they promptly addressed all emails and phone calls, ensuring that no question or concern went unanswered. In a market where interest rates are typically exceeding 7%, Anthony and Jenna worked diligently to secure us an interest rate of less than 6%, which was nothing short of incredible. They leveraged their expertise and tenacity to make this happen, and their dedication did not go unnoticed. The small but mighty team at RockBottom Mortgage exceeded all expectations. The closing costs were marginal, and the overall process was seamless thanks to their professionalism and efficiency. I would wholeheartedly recommend Anthony, Jenna, and the entire RockBottom Mortgage team to anyone looking to refinance or purchase a home. Their expertise, responsiveness, and customer-first approach make them a standout in the industry. It was truly a pleasure working with them!

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Racquel .
Atlanta GA (Jan. 24, 2025)

Rating: 3 stars out of 5

Awesome

Anthony and his team made refinancing my property a very smooth process. They were always there to help and guide me through the process. I would absolutely recommend RockBottom Mortgage. Thank you! Steve K.

Knowledge
Rating: 5 stars out of 5
Level of service
Rating: 5 stars out of 5
Professionalism
Rating: 5 stars out of 5
Responsiveness
Rating: 5 stars out of 5

Rates and terms of loan honored?

Yes

Closed mortgage with this lender?

Yes

Closed on time?

Yes

Would you recommend this lender?

Yes

Steven K.
top (Oct. 3, 2024)