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Federal Student Loans: 2024 Review

Updated on Jan 23, 2025

At a glance

Federal Student Loans: Bankrate 2025 Award Winner Best For Undergraduate Students

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4.4
Rating: 4.4 stars out of 5
Bankrate Score
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Repayment Options
Rating: 5 stars out of 5
5.0
Affordability
Rating: 4.2 stars out of 5
4.2
Customer Experience
Rating: 4.1 stars out of 5
4.1

About Bankrate Score

The office of Federal Student Aid (FSA) is the country's largest provider of student loans. It is part of the U.S. Department of Education and manages loans, grants and work-study aid for students pursuing undergraduate, graduate and career school educations. Flexible approval guidelines allow students with little or no credit or income to qualify for aid at flexible rates and repayment options.

Lender Details

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Loan amount

Up to 100% cost of attendance, depending on loan

Rates Icon

APR from

6.53%

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Term lengths

10 to 30 years

Types of student loans

Types of loans Fixed APR Dollar amount Term range
New undergraduate loans – Dependent students 6.53% $5,500 to $7,500 per year, varies by time in school 10-30 years*
New undergraduate loans – Independent students 6.53% $9,500 to $12,500 per year, varies by time in school 10-30 years*
Graduate and professional loans 8.08% $20,500 10-30 years*
Parent and graduate PLUS 9.08% Up to cost of attendance 10-30 years*

*30-year terms are only available for consolidation loans, subject to qualifying for standard, graduated, or extended repayment plans.

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PAYE and ICR reopened

Applications are being accepted again for Pay-As-You-Earn (PAYE) and income-contingent repayment (ICR) plans as of Dec. 16, 2024. The programs were closed to new enrollments from June 30, 2024 until the reopening in December.

New undergraduate and graduate private student loans

Students who need help with the cost of college or career education should start by filling out the Free Application for Federal Student Aid (FAFSA) to get access to free federal aid and loans. Federal student loans are easier to qualify for than private student loans. They don't require a credit history, cosigner or income verification in most cases.

Depending on their financial needs, students may be eligible for direct subsidized and unsubsidized loans. And if you meet specific requirements, the U.S. Department of Education pays interest on direct subsidized loans. 

Federal loans also come with many more repayment options than private student loans. Some are even based on income, giving you a lower monthly payment to offset lower paychecks for entry-level jobs after graduation. 

Despite the payment and qualifying flexibilities, rates are higher for federal student loans. Lifetime loan limits on some types may not give you enough funds to cover the average cost of a four-year college degree

  • Standard repayment: All federal loan types can opt for this payment option, which requires a 10-year repayment period. The term can be extended to 30 years with an eligible consolidation loan.
  • Graduated repayment: This option allows you to make lower payments at first, with an increase every two years to allow for a 10-year repayment, or 30 years with an eligible consolidation loan.
  • Extended repayment: This option is only for borrowers with more than $30,000 in outstanding Direct or FFEL loans and allows for a 25-year repayment plan.
  • Income-based repayment (IBR) plan: Monthly payment is based on 10 to 15 percent of your income but never exceeds what you would pay under the 10-year standard repayment plan.
  • SAVE plan: Under this plan, your payment would be based on 10 percent of your discretionary income but never exceeds what you would pay under the 10-year standard repayment plan.
  • Deferment: In-school deferment is usually automatic. Other deferments require written notice to your loan servicer. Special deferments of up to three years may be available for special circumstances, including cancer treatment, military service or unemployment.
  • Forgiveness: If you're a government employee or work for an eligible non-profit, you may be eligible to have all or some of your loan balance canceled or discharged. 

The grace period for repayment varies depending on the type of loan you apply for. Direct subsidized, unsubsidized, and Federal Family Education Loans are eligible for a grace period of 6 months, while Perkins loan grace periods are 9 months.

Refinance student loans

There are no refinance programs for Federal Student Aid loans. However, students with higher loan balances can opt for a consolidation loan, which allows for extended terms of up to 30 years However, students with higher loan balances can opt for a consolidation loan, which allows for extended terms of up to 30 years.

The interest rate is based on a weighted average of the loans being consolidated, rounded up to the nearest eighth of a percentage point. The consolidation loan can be combined with income-driven repayment options to keep the payment as low as possible.

Where federal student loans stand out

  • Easier qualifying requirements: Students typically only need to prove they are attending an approved college at least half-time and fill out the FAFSA form to determine their eligible loan options. Cosigners are not required.
  • More repayment options: Students have many more repayment choices with federal loans, including income-driven repayment plans.
  • Longer repayment terms: While standard undergraduate terms are usually only 10 years, larger federal student loan balances may be eligible for consolidation terms as long as 30 years.

Where federal student loans fall short

  • Higher interest rates and fees: Congress sets student loan rates once a year, and they are typically higher than the minimum private student loan rates, which may fluctuate based on the current economic outlook. You'll also pay an origination fee on the amount borrowed.
  • Limits on yearly and total loan amounts: Federal loans come with maximum yearly and total loan amounts, which may not be enough if you attend an expensive private university.
  • No refinancing options: While the FSA does offer consolidation options, it doesn't provide a student loan refinance loan program. You may want to check private student loan refinance rates, but remember: You'll lose important federal repayment and deferment benefits if you replace your federal loan balance with a private student loan.

Federal student loan customer experience

The FSA website provides 10 contact centers where students and their parents can reach someone to help them with financial aid and loan questions. The Federal Student Aid Information Center is open on Monday from 8 a.m. to 9 p.m. ET, Tuesday and Wednesday from 8 a.m. to 8 p.m. ET and Thursday and Friday from 8 a.m. to 6 p.m.

Additional FAFSA support is available until 10 p.m. ET on weekdays and from noon to 5 p.m. on Saturdays.

What people are saying about federal student loans

The Consumer Financial Protection Bureau (CFPB) published an annual report in 2024 highlighting the complaints of some of the 28 million students faced with repaying loans after an unprecedented pause due to the pandemic. The most common problems included payment processing errors, incorrect repayment information and “doom loops” that kept students from reaching anyone to help them with repayment concerns or questions.

In the report, students cited problems ranging from unauthorized withdrawals and over payments to servicing and processing delays. Confusion over ongoing changes to the SAVE plan also contributed to a backlog of over a million income-driven applications.

How this lender compares

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Rating: 4.4 stars out of 5
4.4
Bankrate Score
APR from
6.53%
Loan Amount
Up to 100% cost of attendance, depending on loan
Min Credit Score
Not disclosed
logo
Rating: 4.4 stars out of 5
4.4
Bankrate Score
APR from
4.99% Variable; 3.47% Fixed (with autopay)
Loan Amount
$1,000 to total cost of attendance
Min Credit Score
650
logo
Rating: 4.8 stars out of 5
4.8
Bankrate Score
APR from
4.64% Variable APR; 3.54% Fixed
Loan Amount
$1,000* to total cost of attendance (some states require a $5,000 minimum to borrow).
Min Credit Score
640

Federal student loans vs. Earnest

Federal student loans don't require a minimum credit score — most don't require a credit check — while Earnest has a minimum credit score of 650. Earnest also doesn't offer an income-driven repayment option. However, it is one of few private lenders to offer a 30-year extended term for students who can't afford its standard maximum 20-year term.

Earnest offers minimum annual percentage rates (APRs) below 4 percent for qualified undergraduate borrowers, much lower than the over 6 percent rates currently offered for Financial Student Aid loans. You'll also be eligible to finance up to the total cost of your education with an Earnest loan, which may be helpful if you're attending a private institution.

Read our Earnest review

Federal student loans vs. SoFi

SoFi student loans are only available to borrowers with a minimum credit score of 640. It also doesn't offer income-driven repayment options, which may make the payment unaffordable if you earn a low wage after graduation.

While it may not have the same benefits as a federal student loan, SoFi does offer a wide range of refinancing options and doesn't charge any origination fees for its loans. You can also finance the full cost of attendance, making it a better choice if federal student loan limits don't cover your tuition costs.

Read our SoFi review

Do you qualify for federal student loans?

One major advantage of federal loans over private student loans is you don't need a minimum credit score to qualify. In general, you'll qualify if you meet the following requirements:

  • You are a U.S. citizen or eligible noncitizen.
  • You attend an accredited public or private university.
  • You attend school at least half-time.

How to apply for a federal student loan

The federal student loan process always starts with filling out the FAFSA. You'll add information about your family's finances, household size, income and total assets to determine how much aid you qualify for.

You may qualify for grants, work-study programs and loans depending on your financial needs. Take the following steps to find out what you qualify for:

  1. Fill out the FAFSA form by the deadline. The FAFSA application usually opens on Oct. 1 and closes on June 30 of the academic year you're applying for. However, your school may have its own deadlines, so always check ahead of time so you don't miss them.
  2. Provide any requested information. The application form may require you to provide your family's tax documents and information about the school you plan to attend. The sooner you provide it, the faster you'll get an answer.
  3. Expect more as your education continues. The amount of financial aid you're eligible for will gradually increase as you get closer to graduation.

How Bankrate rates federal student loans

Overall Score 4.4
Availability 5.0 Loan limits for most federal loan types, although qualified borrowers may qualify for loans up to the full cost of attendance with PLUS loans.
Affordability 4.2 Minimum rates are higher than many private student loan lenders and all loans require an origination fee.
Customer experience 4.1 No mobile app and main contact lines only offer phone customer service on weekdays.

Methodology

Bankrate's trusted student loans industry expertise

48

years in business

25

lenders reviewed

16

loan features weighed

400

data points collected

The Bankrate team uses a 16-point system to evaluate student loan lenders. This scoring criteria measures how lenders perform across three main categories.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

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