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SBA Small Business Loans: 2025 Review

Updated Jan 17, 2025

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4.8
Rating: 4.8 stars out of 5
Bankrate Score
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Accessibility
Rating: 4.5 stars out of 5
Affordability
Rating: 4.8 stars out of 5
Customer experience
Rating: 5 stars out of 5
Transparency
Rating: 5 stars out of 5
Flexibility
Rating: 5 stars out of 5
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Overview

Lender Details

  • Money Bag Icon

    Loan amount

    Up to $5.5 million

  • Rates Icon

    Interest rate

    11.00%-16.00%

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    Term lengths

    Varies; by loan up to 25 years

  • Dollar Icon

    Min. annual revenue

    Varies by lender

  • Briefcase Icon

    Min. time in business

    Varies by lender

Pros

  • Checkmark Icon

    Capped interest rates

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    Welcomes startups

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    Welcomes borrowers with bad credit

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    Helps underserved communities

Cons

  • Slow to fund

  • Complicated and time-consuming application

Overall Score 4.8
Accessibility 4.5 SBA’s ability to work with all types of lenders gives it wide access to help many small businesses.
Affordability 4.8 SBA loans offer low-interest loans to many businesses — even startups and bad credit borrowers.
Transparency 5.0 These government-backed loans try to make it easy for borrowers to understand maximum rates and fees.
Customer experience 5.0 Varies by lender. Despite the long time to fund and intense application process, approved borrowers appreciate having access to low-interest financing.
Flexibility 5.0 SBA loans have multiple loans, flexible repayment terms and unique options like microloans that can help refugees and borrowers with little-to-no credit.
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47
years in business
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30+
lenders reviewed
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22
loan features weighed
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770+
data points collected
CTA SBA Small Business Loans has 16 reviews

SBA Small Business Loans has 16 reviews

Dive into community reviews below and see what others think about SBA Small Business Loans.

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16 ratings
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Score breakdown
5 stars
50%
4 stars
25%
3 stars
13%
2 stars
0%
1 star
13%
Score by category
Customer experience 4.3 / 5
Accessibility rating 4.2 / 5
Affordability rating 3.8 / 5
Transparency rating 4.2 / 5
Flexibility rating 3.5 / 5

Community Reviews

See what users like you are saying about SBA Small Business Loans.
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Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
They understood the products they had to offer. They could have spent more time explaining them.
Score by category
Flexibility rating 2 / 5
Transparency rating 2 / 5
Accessibility rating 2 / 5
Affordability rating 1 / 5
Customer experience 3 / 5
Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Yes, I believe they covered information that was relevant to me and my business needs. The terms were great and I got my loan quickly and as promised. The amount of time given to repay the loan was very acceptable and reasonable.
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 4 / 5
Overall
What was your biggest pain point during the application process?
My biggest pain point is the submission of documents. This could have been improved by simply uploading into their websites
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
What was your biggest pain point during the application process?
I actually didn't have too much of a problem. However, I would say the biggest pain point was getting approved and the time it took and the extensive paperwork involved.
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
Yes you could email or call the company to get assistance.
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Yes. The representative that I dealt with was very understanding and knowledgeable. He helped me through the entire process.
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Yes I feel as though the lender was knowledgeable about their product and loan terms. They were very thorough when going over the loan options and the final agreement.
Score by category
Flexibility rating 3 / 5
Transparency rating 5 / 5
Accessibility rating 3 / 5
Affordability rating 4 / 5
Customer experience 4 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
We were running workforce placement for exclusively hospitality business like hotels, hospitals, and universities. The lender listened very carefully our peculiar needs and made accommodation necessary to disburse the loan in a timely manner. Of course we had furnished all required data and information timelily so that our mutual communication was so smooth.
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
What was your biggest pain point during the application process?
I would have to say the waiting time not knowing if I was going to qualify or is it receive enough money for the loan and then if I would have a higher interest rate and would I be able to pay it back in a timely manner
Score by category
Flexibility rating 1 / 5
Transparency rating 3 / 5
Accessibility rating 2 / 5
Affordability rating 3 / 5
Customer experience 2 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
I Would Recommend This Lender Because They Work With You Even With Bad Credit, They Will Work With You No Matter What They have Great Interest Rate On Their Installment Plans.
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5