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PNC Bank Small Business Loans: 2025 Review

Updated Feb 18, 2025

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4.2
Rating: 4.2 stars out of 5
Bankrate Score
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Accessibility
Rating: 4.3 stars out of 5
Affordability
Rating: 3.7 stars out of 5
Customer experience
Rating: 4.7 stars out of 5
Transparency
Rating: 4.1 stars out of 5
Flexibility
Rating: 4 stars out of 5
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Overview

Lender Details

  • Money Bag Icon

    Loan amount

    $10,000-$5 million

  • Rates Icon

    Interest rate

    8.76% APR

  • Clock Wait Icon

    Term lengths

    2-15 years

  • Dollar Icon

    Min. annual revenue

  • Briefcase Icon

    Min. time in business

    2 years

Pros

  • Checkmark Icon

    Multiple small business loan types

  • Checkmark Icon

    Quick approval times

  • Checkmark Icon

    Long terms

Cons

  • No online application process

  • Don’t offer a prequalification option

  • Not available in all states

  • Require businesses to be open for at least two years

Rating: 4.2 stars out of 5
4.2

Bankrate Score

  • Loan amount

    $10,000-$5 million

  • Interest rate

    8.76% APR

  • Term lengths

    2-15 years

  • Min. time in business

    2 years

  • Min. business annual revenue

Rating: 4.1 stars out of 5
4.1

Bankrate Score

  • Loan amount

    $5,000-$12.375 million

  • Interest rate

    8.49%

  • Term lengths

    2-25 years

  • Min. time in business

    6 months

  • Min. business annual revenue

    Not disclosed

Rating: 4.1 stars out of 5
4.1

Bankrate Score

  • Loan amount

    Starts at $1,000

  • Interest rate

    7.00% APR

  • Term lengths

    6 months-25 years

  • Min. time in business

    6 months

  • Min. business annual revenue

    $50,000

Read our review

on Bankrate

Overall Score 4.2
Accessibility 4.3 PNC offers a great maximum loan amount, but its minimum amounts could be smaller.
Affordability 3.7 PNC has minimal fees and a good starting interest rate on its lines of credit.
Transparency 4.1 Unlike most banks, PNC discloses the majority of its eligibility requirements for loans.
Customer experience 4.7 PNC offers weekday phone support but its lack of an online application drags this score down.
Flexibility 4.0 With many traditional loan options, this lender offers a funding solution for most needs.
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47
years in business
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30+
lenders reviewed
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22
loan features weighed
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770+
data points collected
CTA PNC Bank Small Business Loans has 15 reviews

PNC Bank Small Business Loans has 15 reviews

Dive into community reviews below and see what others think about PNC Bank Small Business Loans.

4.4 Star Icon
15 ratings
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Score breakdown
5 stars
53%
4 stars
33%
3 stars
13%
2 stars
0%
1 star
0%
Score by category
Customer experience 4.4 / 5
Accessibility rating 4.5 / 5
Affordability rating 4.4 / 5
Transparency rating 4.5 / 5
Flexibility rating 4.3 / 5

Community Reviews

See what users like you are saying about PNC Bank Small Business Loans.
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Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
They gave me all the tools and support necessary to be successful. Answered all my questions thoroughly and efficiently.
Score by category
Flexibility rating 5 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 4 / 5
Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Yes I did and I know that because they were able to explain all the details and terms of the loan in an easy, straightforward and understandable manner to where I knew what I was agreeing to and was satisfied with the terms.
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
Absolutely. They were always encouraging me to call for a higher amount if needed. Real gems.
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
By taking out time to listen at length to why I needed the loan and offering a customised loan option with some degree of flexibility or adjustable terms to accommodate cash flow necessary for repayment.
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 4 / 5
Affordability rating 3 / 5
Customer experience 3 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Very receptive I was actually referred to them by a friend who had a good experience there and he was right they made it a very easy process and explained everything in full detail I would definitely recommend
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 4 / 5
Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Yes, I felt that the lender was knowledgeable about their product. I was given a very detailed briefing on their products that helped me to decide.
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
What was your biggest pain point during the application process?
Honestly it was the initial set up. I never gotten a loan before in the USA and they weren't really to helpful in getting it set up for me so it was a pain learning and figuring everything out.
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 4 / 5
Affordability rating 5 / 5
Customer experience 3 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
I was able to contact someone easily. Everyone was friendly and professional.
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 4 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
In general they worked out fine. They were sometimes not as responsive as I would have liked. They were not as convenient as I would have liked and some of the terms we're not quite as advantageous as advertised.
Score by category
Flexibility rating 2 / 5
Transparency rating 2 / 5
Accessibility rating 3 / 5
Affordability rating 4 / 5
Customer experience 3 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
The process of contacting my lender was easy . Just by a simple phone call .
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5