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Live Oak Bank Small Business Loans: 2025 Review

Updated Jan 21, 2025

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3.3
Rating: 3.3 stars out of 5
Bankrate Score
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Accessibility
Rating: 3.5 stars out of 5
Affordability
Rating: 2.6 stars out of 5
Customer experience
Rating: 3 stars out of 5
Transparency
Rating: 3.2 stars out of 5
Flexibility
Rating: 4.5 stars out of 5
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Overview

Lender Details

  • Money Bag Icon

    Loan amount

    Up to $15 million

  • Rates Icon

    Interest rate

    11.50% to 16.50% APR

  • Clock Wait Icon

    Term lengths

    Up to 25 years

  • Dollar Icon

    Min. annual revenue

    Not stated

  • Briefcase Icon

    Min. time in business

    Not stated

Pros

  • Checkmark Icon

    Generous loan limits

  • Checkmark Icon

    SBA Preferred Lender

  • Checkmark Icon

    Multiple loan options

Cons

  • Limited disclosures on website

  • No online prequalification tool

  • Industry restrictions

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Bankrate insight

Rating: 3.3 stars out of 5
3.3

Bankrate Score

  • Loan amount

    Up to $15 million

  • Interest rate

    11.50% to 16.50% APR

  • Term lengths

    Up to 25 years

  • Min. time in business

    Not stated

  • Min. business annual revenue

    Not stated

Rating: 4.1 stars out of 5
4.1

Bankrate Score

  • Loan amount

    $1,000-$5 million

  • Interest rate

    Not stated

  • Term lengths

    Up to 25 years

  • Min. time in business

    Not stated

  • Min. business annual revenue

    Not stated

Rating: 4.1 stars out of 5
4.1

Bankrate Score

  • Loan amount

    $5,000-$12.375 million

  • Interest rate

    8.49%

  • Term lengths

    2-25 years

  • Min. time in business

    6 months

  • Min. business annual revenue

    Not disclosed

Read our review

on Bankrate

Overall Score 3.0
Accessibility 2.7 Though Live Oak Bank offers massive loans, your business must be well-established to qualify. Funding timelines are unclear.
Affordability 3.0 The website doesn’t disclose interest rate ranges, though SBA loans have caps established by the government.
Transparency 3.2 Details on Live Oak Bank’s website are slim — you’ll need to talk to a bank employee to learn more. SBA lenders are required to report payments to the three major commercial credit bureaus.
Customer experience 2.4 You can’t apply online, but Live Oak Bank has a team of lending experts ready to answer your questions Monday through Friday.
Flexibility 3.8 Live Oak Bank offers multiple loan types and can customize its loans to your business’s needs.
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47
years in business
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30+
lenders reviewed
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22
loan features weighed
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770+
data points collected
CTA Live Oak Bank Small Business Loans has 18 reviews

Live Oak Bank Small Business Loans has 18 reviews

Dive into community reviews below and see what others think about Live Oak Bank Small Business Loans.

4.6 Star Icon
18 ratings
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Score breakdown
5 stars
61%
4 stars
39%
3 stars
0%
2 stars
0%
1 star
0%
Score by category
Customer experience 4.6 / 5
Accessibility rating 4.6 / 5
Affordability rating 4.1 / 5
Transparency rating 4.3 / 5
Flexibility rating 4.3 / 5

Community Reviews

See what users like you are saying about Live Oak Bank Small Business Loans.
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Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Yes the representative was literate and knew what he was talking about
Score by category
Flexibility rating 5 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
What was your biggest pain point during the application process?
My biggest pain was the credit check process
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
They typically understand the legal loopholes and can exploit the desperation of borrowers. This knowledge allows them to set high-interest rates and unfavorable conditions, making it difficult for borrowers to repay their loans but even with this I still think it's quite favorable for people like me.
Score by category
Flexibility rating 4 / 5
Transparency rating 3 / 5
Accessibility rating 4 / 5
Affordability rating 4 / 5
Customer experience 4 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Yes because they earned it with their exceptional customer service and knowledgeable staff
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 4 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
My contact with the customer support was seamless and what questions I had were answered as soon as possible and it was very helpful
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 4 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
It was a friendly recording then a friendly person on the other end after typing in response to what and who was needed. Other than that it was relatively easy and straight forward.
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 3 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
I was able to contact the customer support and my loan was granted and approved at the right time .
Score by category
Flexibility rating 5 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Yes, the lender was receptive to our business's unique needs by taking the time to understand our industry-specific challenges, offering flexible repayment structures tailored to our seasonal cash flow, and considering intangible assets like our strong customer loyalty when evaluating our loan application; this allowed them to provide a financing solution that aligned well with our growth plans, unlike other lenders who might have only focused on traditional metrics that didn't fully capture our business model.
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Yes they were receptive to our business needs, by offering personalized financial solutions tailored to our industry and growth stage of our business.
Score by category
Flexibility rating 4 / 5
Transparency rating 5 / 5
Accessibility rating 4 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
They were great with me. They helped me get what I could and helped me figure out how I could afford to pay back without paying interest. I would use them again they were wonderful.
Score by category
Flexibility rating 2 / 5
Transparency rating 3 / 5
Accessibility rating 4 / 5
Affordability rating 5 / 5
Customer experience 5 / 5