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Bank of America Small Business Loans: 2025 Review

Updated Feb 18, 2025

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4.1
Rating: 4.1 stars out of 5
Bankrate Score
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Accessibility
Rating: 4.2 stars out of 5
Affordability
Rating: 3.9 stars out of 5
Customer experience
Rating: 4.4 stars out of 5
Transparency
Rating: 4.3 stars out of 5
Flexibility
Rating: 4 stars out of 5
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Overview

Lender Details

  • Money Bag Icon

    Loan amount

    Starts at $1,000

  • Rates Icon

    Interest rate

    7.00% APR

  • Clock Wait Icon

    Term lengths

    6 months-25 years

  • Dollar Icon

    Min. annual revenue

    $50,000

  • Briefcase Icon

    Min. time in business

    6 months

Pros

  • Checkmark Icon

    Variety of financing options

  • Checkmark Icon

    Low interest rates

  • Checkmark Icon

    Local branches for in-person support

Cons

  • Slow application process

  • Charges origination or annual fees

  • Some loans don't have accessible requirements

Rating: 4.1 stars out of 5
4.1

Bankrate Score

  • Loan amount

    Starts at $1,000

  • Interest rate

    7.00% APR

  • Term lengths

    6 months-25 years

  • Min. time in business

    6 months

  • Min. business annual revenue

    $50,000

Rating: 4.2 stars out of 5
4.2

Bankrate Score

  • Loan amount

    $5,000-$15 million

  • Interest rate

    8.00%-17.25% APR

  • Term lengths

    Up to 25 years

  • Min. time in business

    Less than two years

  • Min. business annual revenue

    Not stated

Rating: 4.1 stars out of 5
4.1

Bankrate Score

  • Loan amount

    $5,000-$12.375 million

  • Interest rate

    8.49%

  • Term lengths

    2-25 years

  • Min. time in business

    6 months

  • Min. business annual revenue

    Not disclosed

Read our review

on Bankrate

Overall Score 4.3
Accessibility 3.9 Business owners with poor credit or a need for fast loans may find better options elsewhere.
Affordability 4.1 Annual fees and the lack of information on maximum rates take a bite out of this lender’s score.
Transparency 4.5 Bank of America leaves some key details off its website, like specific minimum credit scores for each loan.
Customer experience 4.4 A quick online application for all applicants could help improve the lender’s score in this category.
Flexibility 4.6 Multiple loan types and perks like free business credit score help make this lender an appealing option.
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47
years in business
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30+
lenders reviewed
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22
loan features weighed
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770+
data points collected
CTA Bank of America Small Business Loans has 15 reviews

Bank of America Small Business Loans has 15 reviews

Dive into community reviews below and see what others think about Bank of America Small Business Loans.

4.1 Star Icon
15 ratings
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Score breakdown
5 stars
40%
4 stars
40%
3 stars
7%
2 stars
13%
1 star
0%
Score by category
Customer experience 4 / 5
Accessibility rating 4.1 / 5
Affordability rating 4.1 / 5
Transparency rating 3.7 / 5
Flexibility rating 3.7 / 5

Community Reviews

See what users like you are saying about Bank of America Small Business Loans.
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Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Lender was very knowledgeable however various factors were discovered as deceptive at a later time.
Score by category
Flexibility rating 3 / 5
Transparency rating 1 / 5
Accessibility rating 3 / 5
Affordability rating 2 / 5
Customer experience 2 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Yes, I was able to work with my financial advisor at Bank of America to get the amount of funding I needed with the interest rate that made it worth it.
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 3 / 5
Overall
Did you feel that the lender was knowledgeable about their product and loan terms? Why or why not?
Yes. They had business specific knowledge that really helped set them apart and swayed my choice to them even though they have slightly higher rates.
Score by category
Flexibility rating 3 / 5
Transparency rating 4 / 5
Accessibility rating 4 / 5
Affordability rating 3 / 5
Customer experience 4 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
Yes. I would have to first call a phone number for an easy problem. For something more serious I was able to go into my local branch and speak with someone in person.
Score by category
Flexibility rating 3 / 5
Transparency rating 2 / 5
Accessibility rating 3 / 5
Affordability rating 4 / 5
Customer experience 4 / 5
Overall
Was the lender receptive to your business unique needs? If so how? If not, why not?
Yes, it wasn’t a crazy amount I asked to borrow. They were very professional and helpful
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
Yes I was able to contact the lender for customer support. When I had questions and concerns regarding this matter I was able to receive answers in a timely manner and pertaining to my specific business practices. The process was smooth simple and effective and it did not take much time at all.
Score by category
Flexibility rating 4 / 5
Transparency rating 3 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
What was your biggest pain point during the application process?
Having to go to get all my verification and then review all the requirements and technical information that is within the contract agreement
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 4 / 5
Customer experience 5 / 5
Overall
What was your biggest pain point during the application process?
The lengthy process of applying
Score by category
Flexibility rating 3 / 5
Transparency rating 4 / 5
Accessibility rating 2 / 5
Affordability rating 2 / 5
Customer experience 3 / 5
Overall
What was your biggest pain point during the application process?
It was a slow process. It seemed like they lacked enough staff
Score by category
Flexibility rating 4 / 5
Transparency rating 4 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5
Overall
Were you able to contact the lender for customer support? What was the process like?
Yes, I was able to contact the lender for customer support by calling their dedicated toll-free number listed on their website; after providing my account details, I was connected to a representative who listened to my inquiry and provided a clear explanation regarding my loan details and the next steps needed to address my concerns
Score by category
Flexibility rating 5 / 5
Transparency rating 5 / 5
Accessibility rating 5 / 5
Affordability rating 5 / 5
Customer experience 5 / 5