TD Bank Personal Loans: 2025 Review

Written by
Rebecca Betterton
Edited by
Rhys Subitch
Updated on Jan 12, 2025

At a glance

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4.8
Bankrate Score
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Availability
5.0
Affordability
4.7
Customer Experience
5.0
Transparency
4.6

About Bankrate Score

Full methodology

Bankrate's take: One of the15 largest banks in America, TD Bank maintains about 1,100 locations throughout the East Coast. In addition to offering unsecured personal loans, TD Bank financial products include checking and savings accounts, credit cards, home equity lines of credit, loans and mortgages.

Lender Details

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Loan amount

$2,000-$50,000

Rates Icon

APR from

8.99%-23.99%

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Term lengths

36 to 60 months

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Funds available in

As little as one business day, depending on application

TD Bank is best for a mix of online and in-person service 

Winner of 2025's “best personal loan from a bank” Bankrate Award, TD Bank has locations across the East Coast and offers multiple online services. If you need help in person, you can walk into one of its over 1,000 locations and work with someone directly. If you prefer to do all of your banking from the comfort of home or on the go, TD Bank has a well-rated mobile app for Apple and Android products.

TD Bank personal loan purposes

You can use a personal loan from TD Bank for almost any legitimate expense, such as debt consolidation, home improvement or a wedding. However, there are two notable exceptions. TD Bank personal loans cannot be used for business or education-related expenses.

Allowed uses Restricted uses
Debt consolidation Business expenses
Home improvement Tuition and education expenses
Wedding
Medical expenses
Emergency expense

Where TD Bank personal loans stands out

  • Low maximum APR and no origination fee: TD Bank offers a low maximum APR compared to lenders like Upstart. It also doesn't charge an origination fee.
  • Excellent customer support: Borrowing from a TD Bank carries the benefit of in-person support that working with an online lender does not afford. There is also 24/7 phone support and an online virtual assistant with online tutorials to help at any time.
  • Highly-rated mobile app: TD Bank offers a robust online experience, making it easily accessible regardless of how you prefer to manage your loan. Its app is highly rated for both Google Play and the App Store, ensuring easy, convenient use.
  • Change your payment date: TD Bank allows you to change your payment date if the one currently set no longer works with your schedule. You can edit the date of your payment by contacting TD Bank in advance of the due date.

Where TD Bank personal loans falls short

  • Low loan amount: TD Bank caps its loans at $50,000, which could be a problem for some borrowers looking for larger loans. In this case, LightStream could be a better option.
  • High minimum credit requirement: You will need a credit score of at least 700 in order to qualify for a personal loan with TD Bank. Other lenders have a lower requirement, such as Prosper with its 640 credit requirement.
  • Few loan terms: Most lenders offer terms from at least 24 to 60 months — TD Bank only offers terms from 36 to 60 months.
  • Limited footprint: Although TD Bank is available online, its branches are limited to residents of 15 states and Washington, D.C.

TD Bank customer experience

Customer support 

TD Bank is a standout among personal loan lenders for its commitment to customer support. There are a number of ways you can receive help with your TD Bank personal loan, including in person. There are 1,100 locations you can visit to speak with someone directly.  

If you prefer to remain in the comfort of your home, you can call TD Bank 24/7 for live customer support over the phone. For simple matters, you can ask the bank's virtual assistant chatbot to receive immediate help. You can also reach out via its social media accounts with any general questions.

Digital experience

TD Bank can make managing your finances easier with its highly-rated mobile app. Available to both Apple and Android users, it functions essentially as a mobile bank for your TD Bank products, allowing you to manage and track your loan. Plus, the app offers personalized account alerts that you can customize to help you remember your payment dates. 

TD Bank also boasts a robust help center with interactive tutorials that make learning simple. It is all supported by a virtual assistant who takes the work out of the process and provides immediate answers to your urgent questions.

How this lender compares

Before signing off with TD Bank, it is smart to compare additional personal loan rates to find the best fit for your needs.

logo
4.8
Bankrate Score
APR from
8.99%-23.99%
Loan Amount
$2,000-$50,000
Term Length
36 to 60 months
Min Credit Score
Not disclosed
Compare ratesArrow Right Icon
on Bankrate
logo
4.7
Bankrate Score
APR from
9.99% to 35.99%*with autopay
Loan Amount
$1,000-$50,000
Term Length
24 to 84 months
Min Credit Score
580
Read our reviewArrow Right Icon
on Bankrate
logo
4.5
Bankrate Score
APR from
8.99%-35.99%
Loan Amount
$2,000-$50,000
Term Length
24-60 months
Min Credit Score
600
Read our reviewArrow Right Icon
on Bankrate

TD Bank vs. Upgrade

Upgrade has lower credit requirements but the same maximum loan amount of $50,000. However, Upgrade charges an origination fee between 1.85 percent to 9.99 percent, which can significantly detract from the value of your loan. TD Bank, on the other hand, doesn't charge origination fees.

Read our full review of Upgrade

TD Bank vs. Prosper

Both personal loan companies offer similar products, but Prosper has a higher maximum APR of 35.99 percent compared to TD Bank's 23.99 percent. If your credit is strong enough that you can qualify for a loan with TD Bank, you may end up with a lower rate than you would with Prosper. Prosper, however, offers more repayment terms and a lower minimum credit score. You may be able to qualify for a Prosper personal loan with a credit score as low as 640.

Read our full review of Prosper

Do you qualify for a TD Bank personal loan?

TD Bank locations are primarily throughout the East Coast, so availability could be a problem for some customers who prefer in-person support. However, its online services mean wide availability to U.S. customers who are okay with using the services of an online bank.

How to apply for a personal loan with TD Bank

You can apply in-person at a TD Bank branch for a personal loan. You can also apply for a personal loan on the TD Bank website using the following steps. 

  1. Get a quote: TD Bank offers an online prequalifcation tool that allows you to see your potential rates and predicted eligibility odds without affecting your credit. Once you complete the process, compare your offer with those from other lenders to make sure a TD Bank loan is the best fit for you.
  2. Add information and finalize your application: After prequalifying for the loan, you'll be led through the online application process. To complete the loan application, you'll need to provide basic information, such as your Social Security number, mortgage or rent payments and your employment history.
  3. Review the loan details: According to TD Bank, you could get your official offer within one minute and get your funds as soon as the next business day. Once you've accepted the offer, you'll be notified of next steps and how you're going to receive your funds.

How Bankrate rates TD Bank

Overall Score 4.7 Explanation
Availability 5.0 Quick, same-day approval and funding in as little as one business day.
Affordability 4.7 Very few fees charged overall and low 8.99 percent APR.
Customer Experience 5.0 24/7 customer support, highly rated mobile apps and online access and application.
Transparency 4.2 Not all credit requirements are listed, but it does offer prequalification.

Methodology

Bankrate's trusted personal loans industry expertise

Read our full methodology

48

years in business

45

lenders reviewed

20

loan features weighed

900

data points collected

Bankrate considers 20 factors when reviewing lenders. We weigh what makes a lender competitive on the market and appealing to borrowers with varying needs. The Bankrate Score for personal loans consists of four categories:

  • Availability: Availability covers loan amounts, qualification requirements, available terms and time to approval and funding. Lenders that serve the widest variety of customers and needs with speedy loans get the highest scores.
  • Affordability: This category measures interest rates, penalties and fees. Lower rates and fees and fewer potential penalties result in a higher score. We also give bonus points to lenders offering rate discounts, grace periods and the ability to change borrowers' due dates.
  • Customer experience: Customers want a convenient application process and easy ways to contact the lender and manage their loan. We score lenders on their customer service hours and whether they offer an online application and account access, with a bonus for offering a highly rated app.
  • Transparency: To effectively shop around, customers should be able to judge their eligibility and potential costs without a hard credit check. A lender scores higher if its website clearly discloses credit requirements, rates and fees, in addition to offering prequalification.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

What customers think

TD Bank has an unclaimed profile on Trustpilot for its U.S.-based banking services, earning a poor 1.6 out of 5-stars based on 225 reviews, as of December 16, 2024.

That said, TD Bank did take top honors for the 2024 J.D. Power Online Banking Satisfaction study. Based on a 1,000-point scale, it earned 672, beating out Capital One by a single point. It also places in the 2024 U.S. Banking Mobile App Satisfaction Study for its outstanding mobile app experience.

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