Skip to Main Content

PNC Bank personal loans: 2024 Review

Updated on June 18, 2024

At a glance

Find my best rate
Get offers from top lenders
Info Icon
4.5
Rating: 4.5 stars out of 5
Bankrate Score
Caret Down Icon
Availability
Rating: 5 stars out of 5
5.0
Affordability
Rating: 4.7 stars out of 5
4.7
Customer Experience
Rating: 5 stars out of 5
5.0
Transparency
Rating: 3.5 stars out of 5
3.5

About Bankrate Score

Bankrate's take: PNC Bank offers some of the shortest terms of the lenders Bankrate reviewed, giving consumers the ability to pay off a loan in as little as six months. Combined with low rates and no origination fees, a PNC personal loan may be a good fit for small loans you’d like to pay off quickly. 

Lender Details

Money Bag Icon

Loan amount

$1,000 to $35,00

Rates Icon

APR from

7.89% to 24.74%

Clock Wait Icon

Term lengths

6 to 60 months

PNC is best for small short term personal loans

If you’re a little short on cash but want to pay off the money you borrow in less than a year, PNC’s six-month term option may help. Low starting APRs and no origination fees also make a PNC loan cheaper than many competitors. You can even add a co-applicant if you don’t qualify for the amount you need on your own. 

For a lower payment, you can choose a term as long as 60 months. And if you prefer to do all your banking under one roof, PNC also offers standard bank products like checking and savings accounts. 

PNC personal loan purposes

PNC doesn’t set limits on how you use funds with a few exceptions: You can’t use the money to pay for higher education expenses or to refinance student loan debt. The low minimum loan amount of $1,000 may come in handy for small emergency expenses.  

Where PNC stands out

  • Multiple short term choices: If your goal is to pay your debt off quickly, you’ll have a hard time finding terms shorter than 24 months at most personal loan lenders. PNC gives you a six- and 12-month option, in addition to the standard terms of 24, 36 and 60 months offered by most companies.
  • Co-applicants allowed: PNC is one of a handful of lenders that allows you to add the income of someone else to help you qualify for a personal loan. The extra co-borrower income may help you qualify for a higher loan amount to consolidate debt or renovate your home.
  • Competitive APRs: With starting APRs just above 8 percent, PNC's minimum rates are among the lowest available. If your credit is so-so, you could pay almost 25 percent, which is still significantly lower than the 35.99 percent cap found at many fair credit lenders.

Where PNC falls short

  • Rates and requirements not easily found online: You need to use the rate tool to get a quote based on where you live, and the approval requirements aren’t disclosed on PNC’s website. Most lenders at least display a range so you have an idea up front. 
  • Not available in all states: You’ll only find PNC personal loans in 22 states and Washington, D.C. Enter your ZIP code in the rate tool to find out if PNC offers personal loans where you live. 
  • Prequalification is not offered: You’ll need to okay a credit pull, which could have a brief negative impact on your credit. 

PNC customer resources

Customer support

PNC representatives are available by phone Monday through Fridays from 8 a.m. to 9 p.m. ET, or from 8.a.m. to 5 p.m. on Saturdays and Sundays. You can also visit a branch in your area if you prefer in person service. 

Digital experience

PNC offers a highly rated phone app, scoring 4.8 stars out of 5 with over 1.5 million ratings on the App Store. All types of accounts can be checked through the app, including checking, savings, credit cards and loans. For added security, PNC customers can set up ID using touch or facial recognition.  

How this lender compares

logo
Rating: 4.5 stars out of 5
4.5
Bankrate Score
APR from
7.89% to 24.74%
Loan Amount
$1,000 to $35,00
Term Length
6 to 60 months
Min Credit Score
Not disclosed
logo
Rating: 4.7 stars out of 5
4.7
Bankrate Score
APR from
8.99%-23.99%
Loan Amount
$2,000-$50,000
Term Length
36 to 60 months
Min Credit Score
Not disclosed
logo
Rating: 4.5 stars out of 5
4.5
Bankrate Score
APR from
7.49%-24.99%
Loan Amount
$3,000-$100,000
Term Length
12-84 months
Min Credit Score
Not disclosed

PNC vs. TD Bank

You’ll have a much wider variety of repayment terms to choose from at PNC than TD Bank — its terms are limited to 36 to 60 months. If you need a co-applicant to qualify, you’ll also be out of luck at TD Bank since it only allows individual applications. 

TD Bank has an edge over PNC when it comes to borrowing power, giving you access to up to $50,000 compared to PNC’s $35,000 limit. It also beats PNC's funding times, with access to funds within one business day instead of the two or more days it takes to receive money from a PNC personal loan.

Read our full review of TD Bank

PNC vs. Wells Fargo

PNC has an edge over Wells Fargo when it comes to smaller loan amounts: You need to borrow at least $3,000 at Wells Fargo compared to PNC’s $1,000 minimum loan amount.  Wells Fargo also doesn’t allow co-applicants, which means you’re better off with PNC if you need someone else’s income to help you qualify for a higher loan amount or lower rate. 

Wells Fargo is the clear winner when it comes to loan amount maximums, giving qualified borrowers access to up to $100,000. If you need a longer term to keep your payment low, Wells Fargo offers terms up to 84 months, compared to PNCs 60-month maximum.

Read a full comparison of PNC vs. Wells Fargo

Do you qualify for a PNC Bank personal loan? 

PNC doesn't provide details about its qualifying requirements, but you’ll need the following for approval consideration:

  • Valid Social Security number.
  • Proof of two year’s worth of address history.
  • A valid government-issued photo ID.
  • Proof of your yearly income.
  • Information about creditors you’re paying off if you’re consolidating debt.
  • Income and employer information for any co-applicant.

How to apply for a personal loan with PNC 

  1. Fill out the online application: The application can be completed on PNC’s website, where you’ll choose the loan amount and repayment term you prefer. PNC doesn’t offer prequalification, so your credit score may dip slightly. Keep this in mind if you’re planning to shop for other personal loan offers. 
  2. Wait for your loan decision: Once you apply and upload the information, you should receive a decision within a few days. Once you’ve reviewed your application, a PNC branch will prepare your loan documents. 
  3. Sign paperwork at the branch: Once you’ve located a branch near you, you’ll sign your documents there and start making payments.

How Bankrate rates PNC

Overall Score 4.5 Explanation
Availability 5.0 Offers a wide variety of loan terms and low APRs compared to other personal loan lenders and even allows co-applicants.
Affordability 4.7 Offers competitive rates with no origination fees.
Customer Experience 5.0 Online application with customer service available seven days a week.
Transparency 3.5 Rates aren’t displayed without use of the rate tool, qualification requirements aren’t on site and there is no prequalification option.

Methodology

Bankrate's trusted personal loans industry expertise

48

years in business

30

lenders reviewed

20

loan features weighed

665

data points collected

Bankrate considers 20 factors when reviewing lenders. Credit requirements, APR ranges, fees, loan amounts and flexibility are all taken into account so that ratings are representative of how competitive lenders are for a wide range of credit profiles and budgets. The Bankrate Score for personal loans consists of four categories:

  • Availability: What the minimum loan amounts are, its eligibility requirements and loan turnaround are considered in this category.
  • Affordability: The interest rates, penalties and fees are measured in this section of the score. Lower rates and fees and fewer potential penalties result in a higher score.
  • Customer experience: This category covers customer service hours, if online applications are available, online account access and mobile apps.
  • Transparency: This category is measured by how accessible credit requirements, rates and fees are on the lender's page. We also considered whether prequalification was available, as all these factors are key for consumers to make an informed decision.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

What customers think

What people across the web are saying about PNC

PNC scores an average rating of 1.5 stars out of 5 on Trustpilot with 1,100 reviews as of June 16, 2024. The bulk of the reviews cite poor online customer service and frustration getting issues resolved with deposit and loan accounts. One user said, in part:

"They have the worst online service, continually fails to recognize my information. It even stated my account number was not correct multiple times. They make paying off your loan a headache, I would have chosen a different bank to finance my car through if I could have."

- Trustpilot User

That said, there are relatively few reviews compared to over a million largely 5-star reviews on PNC’s digital app. Most of the positive Trustpilot reviews refer to good experience with in person contact with bank employees who took extra time to meet the needs of their customers. 

Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate. Please see the issuer’s website for updated terms and conditions.

Community PNC scores

CTA PNC
PERSONAL LOAN

PNC

Dive into community reviews below and see what others think about PNC.

3.7 Star Icon
24 ratings
Info Icon
Score breakdown
5 stars
17%
4 stars
54%
3 stars
21%
2 stars
0%
1 star
8%
Score by category
Overall rating 3.7 / 5
Fees & closing costs 3.8 / 5
Funding time 3.9 / 5
Customer service 3.9 / 5
Application process 4 / 5
Online portal or mobile app 3.6 / 5
Verified Badge Icon

In July 2024, Bankrate collaborated with a third-party vendor to survey 1.3K loan borrowers nationwide. Bankrate and our vendor collected and summarized borrower responses to five questions on a 5-point scale, three yes/no questions, as well as open-ended reviews of their loan experience. Responses are based on individual borrower’s product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated lenders, nor do these ratings reflect Bankrate’s own expert review of these loan products.

Community Reviews

See what users like you are saying about PNC.
Search Icon
Caret Down Icon
Anonymous Borrower
August 20, 2024
Describe your experience with the application process
It was simple it was explained step by step
Loan purpose
Home project loan
Score by category
Fees & closing costs 5 / 5
Funding time 5 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Application process 5 / 5
Anonymous Borrower
August 20, 2024
Describe your experience with the application process
It was just a smooth process from beginning to end
Describe your experience with customer service
I didn’t need customer service
Loan purpose
Home project loan
Score by category
Fees & closing costs 4 / 5
Funding time 4 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Application process 4 / 5
CTA We wanna know what you think about PNC

We wanna know what you think about PNC

Have experience with PNC? Let us know your thoughts