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Municipal Credit Union personal loans: 2024 Review

Updated on May 8, 2024

At a glance

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4.4
Rating: 4.4 stars out of 5
Bankrate Score
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Availability
Rating: 4.3 stars out of 5
4.3
Affordability
Rating: 4.9 stars out of 5
4.9
Customer Experience
Rating: 4.7 stars out of 5
4.7
Transparency
Rating: 3.5 stars out of 5
3.5

About Bankrate Score

Lender Details

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Loan amount

$1,000-$50,000

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APR from

7.99%-17.99% (with autopay)

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Term lengths

12-72 months

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Rating: 4.4 stars out of 5
4.4
Bankrate Score
APR from
7.99%-17.99% (with autopay)
Loan Amount
$1,000-$50,000
Term Length
12-72 months
Min Credit Score
Not disclosed
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Rating: 4.5 stars out of 5
4.5
Bankrate Score
APR from
8.99% to 29.99%
Loan Amount
$5,000 to $50,000
Term Length
24 to 60 months
Min Credit Score
620
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Rating: 4.7 stars out of 5
4.7
Bankrate Score
APR from
8.99%-17.99%
Loan Amount
$600-$50,000
Term Length
Up to 60 months
Min Credit Score
700
Score Explanation
Overall 4.4
Availability 4.3 MCU offers a low minimum loan amount, but many eligibility and funding timeline details are missing.
Affordability 4.9 The minimum and maximum APRs are low and the only fee is a late fee.
Customer experience 4.7 You can get online, in-person or phone-based customer support six days a week.
Transparency 3.5 Municipal Credit has all fees and rates listed, but none of its credit requirements.

Bankrate's trusted personal loans industry expertise

48

years in business

45

lenders reviewed

20

loan features weighed

900

data points collected

CTA Municipal Credit Union
PERSONAL LOAN

Municipal Credit Union

Dive into community reviews below and see what others think about Municipal Credit Union.

4.1 Star Icon
25 ratings
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4% of consumers
recommend Municipal Credit Union
Score breakdown
5 stars
40%
4 stars
36%
3 stars
20%
2 stars
0%
1 star
4%
Score by category
Overall rating 4.1 / 5
Fees & closing costs 3.7 / 5
Funding time 3.8 / 5
Customer service 4 / 5
Application process 4 / 5
Online portal or mobile app 3.9 / 5
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In July 2024, Bankrate collaborated with a third-party vendor to survey 1.3K loan borrowers nationwide. Bankrate and our vendor collected and summarized borrower responses to five questions on a 5-point scale, three yes/no questions, as well as open-ended reviews of their loan experience. Responses are based on individual borrower’s product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated lenders, nor do these ratings reflect Bankrate’s own expert review of these loan products.

Community Reviews

See what users like you are saying about Municipal Credit Union.
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Anonymous Borrower
August 20, 2024
Describe your experience with customer service
The internet portal would not allow me to speak with a live agent with out several painstaking attempts. The local branches could not help answer questions. No one answered the phones when I tried to call for information about the loan. I t was not a pleasant experience.
Loan purpose
Home project loan
Score by category
Fees & closing costs 3 / 5
Funding time 3 / 5
Online portal or mobile app 3 / 5
Customer service 3 / 5
Application process 2 / 5
Anonymous Borrower
August 20, 2024
Describe why you selected this lender
Great service
Describe your experience with the application process
It was quick and easy
Loan purpose
Home project loan
Score by category
Fees & closing costs 4 / 5
Funding time 4 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Application process 4 / 5
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