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Klarna buy now, pay later: 2025 review

Updated on April 15, 2024

At a glance

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4.4
Rating: 4.4 stars out of 5
Bankrate Score
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Availability
Rating: 4.3 stars out of 5
4.3
Affordability
Rating: 4.7 stars out of 5
4.7
Customer Experience
Rating: 4 stars out of 5
4.0

About Bankrate Score

Klarna's offers three repayment options: pay in four, pay in 30 days and a financing option of up to 24 months. Its pay-in-four and pay in 30 days payment plans are buy now, pay later (BNPL) services that do not charge interest. Founded in 2005, Klarna states that it works with 85 million active customers across the globe and works with 575,000 retailers. 

Lender Details

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Loan amount

No set min or max

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APR from

0%-33.99%

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Term lengths

30 days-24 months

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Funds available in

Minutes

Klarna is best for online purchases 

Klarna works with more than 500,000 retailers, which makes it a suitable option for shoppers that want to finance a purchase at the point of sale. Your available loan amount is based on your payment history and can increase with responsible repayments.

However, the convenience of Klarna’s BNPL should be approached with caution. The ease of use makes it tempting to soar past your budget and overspend. Plus, Klarna's loan product can carry a high interest rate of nearly 34 percent.

Klarna BNPL purposes

Klarna BNPL can be used for a wide range of purchases, including online and in-person. Like more traditional personal loan products, Klarna cannot be used for the following purchases:

  • Purchasing gift cards
  • Utility bills
  • Rent
  • Government bills and fines
  • Gambling

Where Klarna stands out

  • Multiple payment options: Rather than just a single 0 percent payment plan, Klarna offers both a pay-in-four and pay-in-30 option. Beside its two 0 percent options, Klarna also offers personal loans with terms up to two years through partner WebBank.
  • Rewards program: Klarna's free rewards program gives one point for every dollar spent using Klarna. Points can be redeemed for discounts and offers at certain stores.
  • Partners with popular stores: From Nike to Instacart, Klarna partners with both major and niche stores offering a variety of goods. Whether you're looking for clothes, beauty supplies, electronics or more, you'll likely be able to pay with Klarna.

Where Klarna falls short

  • Late fee may apply: If you're late on your payment, you may owe $7. If you miss more than one payment, the late fees can add up — though they are limited to 25 percent of the original purchase amount. You may be able to extend your payment due date once by up to seven days.
  • Doesn't help you build credit: As with many BNPL options, using this type of financing won't help you build credit. Your on-time payments are not reported to any credit reporting agencies. However, your late payments may be reported.
  • Limited qualification information available: Maximum credit amounts are highly individual and Klarna doesn't provide information on exact financial requirements.

Klarna customer resources 

Customer support

Klarna boasts 24/7 online customer support. Account holders can chat directly through the mobile app or website orrequest a callback. The site also has a fairly in-depth FAQ section that answers common questions and concerns.  

Digital experience

Klarna BNPL's user experience streamlines the process of using it for online purchases. Its app has a 4.8 out of 5-star rating in the App Store and a 4.7 out of 5-star rating in the Google Play Store. Klarna offers an online plug-in, app or Apple Pay integration. 

How this app compares

logo
Rating: 4.4 stars out of 5
4.4
Bankrate Score
APR from
0%-33.99%
Loan Amount
No set min or max
Term Length
30 days-24 months
Min Credit Score
Not disclosed
logo
Rating: 4.7 stars out of 5
4.7
Bankrate Score
APR from
0%-35.99%
Loan Amount
$30 to $10,000
Term Length
6 weeks-24 months
Min Credit Score
Not disclosed
logo
Rating: 4.8 stars out of 5
4.8
Bankrate Score
APR from
0%-36%
Loan Amount
$50-$17,500
Term Length
1-60 months
Min Credit Score
Not disclosed

Klarna vs. PayPal

Unlike Klarna, PayPal's pay-in-four option has a maximum amount of $1,500. However, if you have multiple small purchases you want to finance, PayPal may be the better option. PayPal also offers the benefit of no late fees with its pay-in-four option. 

Klarna vs. Affirm

Affirm and Klarna are both well known in the BNPL space, having been in business for over a decade. Both offer in-store purchase options and generally similar services. 

Where Klarna stands above is in the types of plans it offers. Klarna has two plan options, whereas Affirm only offers one. Affirm, on the other hand, has a higher average app rating across the App Store and Google Play.

Do you qualify for BNPL with Klarna?

Unlike traditional lending, your creditworthiness doesn't play the largest role in approval. Most buy now, pay later apps — like Klarna — don't conduct a hard credit inquiry for approval, making it easier to get approved with a low credit score. However, Klarna has other eligibility requirements and not all purchases are guaranteed to be approved for financing. 

To use Klarna, you must: 

  • Be at least 18 years of age.
  • Be a resident of the U.S. or one of its territories.
  • Have a positive credit history.
  • Have a valid credit or debit card and bank account.
  • Purchase an eligible item.

How to apply for BNPL with Klarna

Unlike applying for a traditional personal loan, those interested in using Klarna’s BNPL can simply download the app or add the extension to their browser of choice. Once you have your account set up you can choose it as the payment method at checkout.

How Bankrate rates Klarna

Overall Score 4.4 Explanation
Availability 4.3 Its minimum loan amount is not disclosed, but Klarna offers two ways to buy and borrowers can shop in stores and online.
Affordability 4.7 Klarna only charges a late fee, unless you opt for its longer-term financing option It also offers a reward program.
Customer Experience 4.0 There's online application and account access, and 24/7 customer support via online and by phone. However, you only get a 14-day return window.

Methodology

Bankrate's trusted BNPL industry expertise

48

years in business

12

lenders reviewed

20

loan features weighed

84

data points collected

The Bankrate team did a complete analysis of the features and services offered by the most well-known buy now, pay later apps in the industry. Then our experts developed a scoring system to rate these apps, focusing on three main areas:

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

What customers think

What people across the web are saying about Klarna

Klarna receives an excellent 4.1 out of 5 stars on third-party review site Trustpilot after more than 360,000 reviews. Users praise the convenience and flexibility the service offers, saying the ability to spread costs over time simplifies budgeting.

I've been using Klarna for a while now, and I absolutely love how convenient it is! The "Pay in 3" and Pay Later options make budgeting so much easier, especially for bigger purchases. The app is super user-friendly, and I love that it gives me reminders so I never miss a payment. Customer service has also been great—any time I’ve had a question, they’ve been quick and helpful. Plus, the ability to track all my purchases in one place is a game-changer. If you love shopping but want more flexibility with payments, Klarna is definitely worth trying!

Trustpilot user

Another user notes that they were able to qualify to use Klarna despite a bad credit score that makes most forms of credit inaccessible. They say, in part:

I pay all my credit on time and never changes anything so I thought I would be denied. However, Klarna gave me a chance today and really thankful for accepting me. Thank you. Quick and easy process!

Trustpilot user

While the vast majority of reviews are positive, Trustpilot reliably offers detailed responses to negative reviews. Users commonly complain that they are not approved to use Klarna for certain purchases despite having enough “Purchase Power.” Klarna's responses contend that each user's Purchase Power is just an estimate and not a guarantee of approval. Keep this in mind if you plan on using Klarna for a purchase that's priced near your spending limit.

Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate. Please see the issuer’s website for updated terms and conditions.

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