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U.S. Bank auto loans: 2025 review

Updated on October 3, 2024

At a glance

Find my best rate
with Bankrate
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3.3
Rating: 3.3 stars out of 5
Bankrate Score
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Availability
Rating: 3.8 stars out of 5
3.8
Affordability
Rating: 3 stars out of 5
3.0
Customer Experience
Rating: 4 stars out of 5
4.0
Transparency
Rating: 2.5 stars out of 5
2.5

About Bankrate Score

Bankrate’s take

Lender Details

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Loan amount

Starting at $5,000

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APR from

6.71%

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Min Credit Score

Not specified

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Funds available in

Not specified

New auto loans Used auto loans Refinance auto loans
APR Starting at 7.18% Starting at 7.18% Starting at 8.33%
Loan amounts From $5,000 From $5,000 From $5,000
Loan terms 12-60 months 12-60 months 12-60 months
See our U.S. Bank vs. PNC Bank comparison
See our U.S. Bank vs. PenFed comparison
Overall score 3.3
Availability 3.8 U.S. Bank has a relatively high minimum loan amount and a middling range of loan terms.
Affordability 3.0 U.S. Bank has a middling minimum APR and several fees.
Customer experience 4.8 U.S. Bank caters to borrowers through a good online experience and a mobile app, though its customer service hours are limited.
Transparency 2.5 U.S. Bank shares its starting rate but doesn't offer prequalification.

Bankrate's trusted auto loans industry expertise

48

years in business

35

lenders reviewed

18

loan features weighed

630

data points collected

CTA U.S. Bank
AUTO LOAN

U.S. Bank

Dive into community reviews below and see what others think about U.S. Bank.

4 Star Icon
23 ratings
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Score breakdown
5 stars
39%
4 stars
30%
3 stars
22%
2 stars
9%
1 star
0%
Score by category
Overall rating 4 / 5
Fees & closing costs 3.9 / 5
Funding time 3.9 / 5
Customer service 4.1 / 5
Application process 4 / 5
Online portal or mobile app 3.8 / 5
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In July 2024, Bankrate collaborated with a third-party vendor to survey 1.3K loan borrowers nationwide. Bankrate and our vendor collected and summarized borrower responses to five questions on a 5-point scale, three yes/no questions, as well as open-ended reviews of their loan experience. Responses are based on individual borrower’s product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated lenders, nor do these ratings reflect Bankrate’s own expert review of these loan products.

Community Reviews

See what users like you are saying about U.S. Bank.
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Describe why you selected this lender
It was the one that offered me the best rate for the car that I got and it was fast.
Describe your experience with customer service
Super helpful and nice!
Loan purpose
Used car loan
Score by category
Fees & closing costs 3 / 5
Funding time 4 / 5
Online portal or mobile app 2 / 5
Customer service 4 / 5
Application process 2 / 5
Describe why you selected this lender
Never had an issue to date.
Describe your experience with the application process
Very easy, no issues.
Loan purpose
New car loan
Score by category
Fees & closing costs 5 / 5
Funding time 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Application process 5 / 5
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