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Navy Federal auto loans: 2025 review

Updated on August 29, 2024

At a glance

Find my best rate
with Bankrate
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4.2
Rating: 4.2 stars out of 5
Bankrate Score
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Availability
Rating: 4.6 stars out of 5
4.6
Affordability
Rating: 4 stars out of 5
4.0
Customer Experience
Rating: 5 stars out of 5
5.0
Transparency
Rating: 3 stars out of 5
3.0

About Bankrate Score

Bankrate’s take

Lender Details

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Loan amount

Starting at $250

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APR from

Starting at 4.09%

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Min Credit Score

Not Specified

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Funds available in

As soon as the same business day following approval

New car loans Used auto loans Refinance auto loans
APR From 4.09% From 4.99% From 4.09%
Loan amounts From $250 From $250 From $250
Loan terms 12-96 months 12-72 months 12-72 months
Read a full comparison of Navy Federal vs. USAA
Overall score 4.2
Availability 4.6 Navy Federal auto loans are available for a wide range of amounts and don't require borrowers to use a specific dealership.
Affordability 4 While Navy Federal has a low minimum APR, it also relies on traditional underwriting and doesn't offer an autopay discount.
Customer experience 5 Support is available 24/7 and there are several ways to make payments, including a recurring option.
Transparency 3 Rates, fees and terms are available online. However, prequalification isn't available; you must apply for preapproval to preview rates.

Bankrate's trusted auto loans industry expertise

48

years in business

37

lenders reviewed

18

loan features weighed

666

data points collected

CTA Navy federal
AUTO LOAN

Navy federal

Dive into community reviews below and see what others think about Navy federal.

4.5 Star Icon
24 ratings
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Score breakdown
5 stars
67%
4 stars
21%
3 stars
8%
2 stars
4%
1 star
0%
Score by category
Overall rating 4.5 / 5
Fees & closing costs 3.9 / 5
Funding time 4.4 / 5
Customer service 4.6 / 5
Application process 4.6 / 5
Online portal or mobile app 4.6 / 5
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In July 2024, Bankrate collaborated with a third-party vendor to survey 1.3K loan borrowers nationwide. Bankrate and our vendor collected and summarized borrower responses to five questions on a 5-point scale, three yes/no questions, as well as open-ended reviews of their loan experience. Responses are based on individual borrower’s product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated lenders, nor do these ratings reflect Bankrate’s own expert review of these loan products.

Community Reviews

See what users like you are saying about Navy federal.
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Describe why you selected this lender
It was as easy a process as any other car buying experience I’ve had previously. I didn’t really do much to secure the loan, the finance dept at the dealership took care of all that. Using the app to make my monthly is very simple!
Describe your experience with customer service
I did not need customer service to secure the loan and I haven’t needed customer service since getting the loan.
Loan purpose
Used car loan
Score by category
Fees & closing costs 3 / 5
Funding time 3 / 5
Online portal or mobile app 5 / 5
Customer service 4 / 5
Application process 3 / 5
Describe your experience with the application process
Simple, easy online process.
Loan purpose
Used car loan
Score by category
Fees & closing costs NA / 5
Funding time 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Application process 5 / 5
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We wanna know what you think about Navy federal

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