At a glance
- Availability
- Affordability
- Customer Experience
- Transparency
About Carvana
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Loan amount
Starting at $1,000
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Min. credit score
No minimum
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APR from
7.95%-27.95%
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Funds available in
As soon as one day
Loan amount
Starting at $1,000
Min. credit score
No minimum
APR from
7.95%-27.95%
Funds available in
As soon as one day
Carvana lets you skip the car lot and hours of paperwork at the dealership. Instead, you can take advantage of a seamless shopping and application process from your couch. Carvana may also be a good fit for people who lack good credit or a strong income but need an auto loan.
No minimum credit score and a money-back guarantee make Carvana an enticing option, but its drawbacks should also be considered.
Carvana offers auto loans for all types of borrowers. It’s available to people looking to purchase a vehicle through Carvana — which delivers cars to your doorstep or using a “car vending machine” in select areas. You don’t need perfect credit to qualify for financing, and you can view potential loan offers without affecting your credit score.
You must live in the contiguous U.S. to shop through Carvana — it doesn’t operate in Alaska or Hawaii. Carvana only lists the following qualification requirements:
You’ll need to provide documentation — like a recent utility bill, loan statement or lease agreement — for address verification purposes. Carvana will also verify your income through your two most recent consecutive pay stubs, three most recent bank statements or Plaid.
While CarsDirect, an online car shopping platform and online broker, won’t deliver your car to your doorstep, it’s a comparable option. The platform has an extensive lender network, which makes it a solid choice for those with bad and fair credit. However, Carvana is more seamless for those who prefer a fully online experience.
CarMax offers a convenient online shopping and financing experience similar to Carvana's. Both feature options for consumers with varying credit backgrounds, and you can get prequalified with no impact to your credit score. The two offer similar limited warranties — CarMax’s lasts 90 days, while Carvana’s stretches to 100 days.
But there are some key differences to be aware of. CarMax offers brick-and-mortar locations if you prefer an in-person shopping experience. Plus, CarMax’s 30 day/1,500 miles money-back guarantee is much longer than the seven days/400 miles Carvana provides. If you want more time to fall in or out of love with your car, Carmax might be a better choice.
Carvana simplifies the car-buying process, but there are limitations to consider.
Carvana provides extensive customer support that goes beyond normal business hours to make your purchase as painless as possible. Support is available online and by phone from 7 a.m. to 1 a.m. ET. You can also text with a live advocate from 9 a.m. to 10 p.m. ET, seven days a week.
You can use a bank or credit union to finance your used car purchase — or streamline the process with financing from Carvana.
Carvana features auto loan financing from Bridgecrest for used vehicles purchased on its platform. Many details about its loans are not spelled out on its website. In an email, a Carvana rep stated the maximum funding amount and loan term is based on each customer's credit. Customers with "higher credit" could receive terms up to 78 months.
Carvana's starting annual percentage rate (APR) of nearly 8 percent is unimpressive compared to top lenders. If you have excellent credit, you might find better rates elsewhere. However, since Carvana accepts outside financing, you can prequalify with other lenders and see whether they or Carvana offer you a better rate.
You can get prequalified for an auto loan with Carvana on its website. It only takes two minutes of your time and won’t affect your credit score. If there’s a match, you will be able to view actual loan terms and monthly payments for the vehicles available for sale on the platform.
To prequalify you will need to enter your:
If you plan to apply with the help of a co-signer, simply input their information on the first application page. Your co-signer must also be present for vehicle pick up or delivery.
Some borrowers who enroll in autopay are eligible for a discounted interest rate. Another key benefit is the accessibility of the customer support team — you don’t have to pick up the phone to get the assistance you need since it’s also available by chat or text.
Additionally, like many car-selling websites, Carvana has a return policy. You can return the car within seven days after driving it up to 400 miles and get your money back, minus shipping charges. It also offers a free limited warranty for the first 100 days or 4,189 miles, whichever comes first.
Shipping and delivery fees apply when you choose to purchase and finance with Carvana. However, you can avoid the latter by choosing to have the vehicle delivered to a Carvana location or vending machine where you can pick it up. Some cars also include free shipping, which is disclosed in the listing.
You’ll also face fees for late payments or having insufficient funds in your account.
Overall score | 4.3 | |
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Availability | 4.0 | Carvana requires you to use its marketplace if you want to use its financing option. |
Affordability | 3.6 | Carvana has unimpressive APRs. But its acceptance criteria is more flexible than other lenders. |
Customer experience | 5 | Carvana offers support seven days a week. It also has a large shopping window — 45 days — and full online access. |
Transparency | 4.5 | Carvana allows prequalification and clearly lists almost all of its rates and fees. |
The Bankrate team assessed more than 35 auto lenders to find the best. Bankrate considered 18 criteria, such as acceptance criteria, loan amounts and APR range. These scores are broken into four categories.
Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.