Autopay: 2024 auto loan review

Where Autopay stands out

• Convenient: Autopay serves as an auto loan marketplace, which makes it easy to explore many loan options at once. Through a single streamlined application, borrowers can see loans from multiple banks, credit unions and online lenders without damaging their credit. 
• Long maximum terms: Autopay has lenders in its network that offer loan terms of up to 96 months. This is much longer than what's offered by most lenders, and can be beneficial for those who want to extend their payoff timeline. But remember that a longer term means you will pay more interest.
• Range of credit accepted: Autopay works with a wide range of lenders and can thus help you find a match that approves many different credit levels. If you have less-than-perfect credit and have struggled to get acceptance elsewhere, Autopay is a strong option. 

Where Autopay falls short

• Unknown APR: While the advertised minimum rate is competitive, it is only available for the most qualified borrowers. More than that, the maximum interest rate is not disclosed, which can make it difficult to gauge affordability for bad credit borrowers. 
• Down payment: Depending on the lender or your state of credit, borrowers may be required to put cash down to secure a new car loan. Though, it is not needed for auto loan refinancing. 
• Potential fees: Autopay’s website notes that borrowers may be charged a loan origination fee, depending on their state of residence. The fee amount is unknown, though it is included in the APR given.

Autopay customer resources

Customer support

If you’re interested in applying for an auto loan with Autopay, visit the website to submit an online inquiry or contact customer service by phone. Customer support is available Monday through Friday from 7 a.m. to 7 p.m. MT and Saturday from 9 a.m. to 5 p.m. MT. You can also connect with a representative via text message. 

Digital experience

The Autopay website is easy to navigate and has separate sections depending on the auto product you are interested in purchasing. It also has a chat function via text message that can help potential customers with quick questions. 

The site’s knowledge center can benefit borrowers who are unsure if refinancing will save them money. It includes a glossary and an auto loan refinance calculator where potential savings can be found. 

How this lender compares 

Autopay vs. PNC

PNC Bank offers purchase and refinance loans. Thanks to its large network of branches, it is likely a better option for people who prefer an in-person experience. PNC also stands out for its Total Auto program, which makes it easy to search for vehicles in your area. One major downside is that its loans can be pricier than those through Autopay for people with great credit. 

Autopay vs. LightStream

LightStream is another online lender that helps borrowers refinance or purchase vehicles. And, like Autopay, it excels at fast funding, offering loans as soon as the same day. However, the lender does have a slightly higher minimum APR, which means that excellent credit borrowers with strong incomes may be able to get a better deal with Autopay. LightStream also does not offer prequalification.

Do you qualify for an Autopay auto loan?

Autopay doesn’t specify lending requirements on its website. Though, you can get prequalified in minutes using the online form to view potential loan offers. The prequalification process won’t impact your credit score, and once you formally apply, you will need to provide more specific details. 

How to get an Autopay auto loan

The Autopay application is handled fully online or over the phone, and the first steps to secure prequalification are done without a hard credit pull. 

• Fill out an application: Whether you are applying for a vehicle purchase, refinance or lease buyout loan, the first step is to share some details regarding yourself and your vehicle. 
• Confirm information: At this point, you will be matched with a lender in the Autopay network. The vast network can help borrowers with various credit profiles find a match, 
• Finalize: Once you have agreed to the suggested lender, you will receive the documents and sign them on your phone. 

How Bankrate rates Autopay

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.