At a glance
- Availability
- Affordability
- Customer Experience
- Transparency
About Fifth Third Bank
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Loan amount
$2,000 to $80,000
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Min. credit score
Not specified
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APR from
Not specified
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Funds available in
Same day as closing
Loan amount
$2,000 to $80,000
Min. credit score
Not specified
APR from
Not specified
Funds available in
Same day as closing
Fifth Third gives its car loan customers more opportunities to save than many other auto lenders. In addition to the standard autopayment discount, you could be eligible for additional discounts depending on your Fifth Third checking account type. You could even get an extra discount if you replace your current auto loan with new Fifth Third auto financing.
New/used car loans | Traditional refinancing | |
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APR | Not Specified | Not Specified |
Loan amounts | $2,000-$80,000 | $2,000-$80,000 |
Loan terms | 12 to 75 months | 12 to 75 months |
Fifth Third loans are available for new and used cars wherever they do business. Fifth Third recommends asking the dealership if they participate in its lending program. Alternatively, you can apply for a loan directly through Fifth Third. You could get extra membership discounts if you apply directly through the bank.
The bank offers a wide range of terms, from one year for a quick payoff to an option to spread your payment over 75 months. The extra flexibility is helpful if you want a lower payment that fits your budget with a longer term or a short term to be paid off fast and minimize your interest charges.
If you’re stuck with a high auto rate, consider exploring auto loan refinancing rates. The process aims to lower your rate and payment. Falling rates may also allow you to switch to a shorter term and pay off your current balance faster without a bump in your payment. A bonus: If you refinance a non-Fifth Third loan, you’ll be eligible for an extra rate discount.
You can phone a Fifth Third representative Monday through Friday from 8 a.m. to 6 p.m. ET and Saturday from 10 a.m. to 4 p.m. ET. The customer service center is closed on Sundays.
Fifth Third offers a mobile app with 24/7 online access. The App Store gives it a 4.7 out of 5 with more than 449,000 ratings online. Users can access all of their accounts, view transactions, pay bills and find out if there is a nearby branch in the 11 states the lender does business in.
You can’t borrow less than $5,000 at Regions, which means you might not be able to finance an older used high-mileage car. But Fifth Third allows you to borrow as little as $2,000 for an auto purchase. Regions also enforces specific limits on the age and mileage of the vehicle you can finance, which may add extra hoops to buying used that Fifth Third doesn’t require.
Regions advertises rates just above 7 percent, whereas Fifth Third’s rates are unpublished. Regions is also a better choice for expensive cars, with loan amounts available up to $125,000. That’s $45,000 more than Fifth Third’s maximum loan limit.
Fifth Third is a better choice if you need term flexibility, with a 75-month term maximum compared to Bank of America’s 60-month cap. If you’re in the market for an older vehicle priced below $7,500, Fifth Third is the clear choice with its $2,000 minimum loan amount.
Bank of America auto loans are available nationwide, which is good news if you’re not in one of the 11 states Fifth Third does business in. APRs also start at 5.34 percent, giving you an idea of what your rate might be since Fifth Third doesn’t publish any rates online.
You’ll need to live in Ohio, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, North Carolina, South Carolina, Tennessee or West Virginia to qualify for a Fifth Third auto loan.
Although Fifth Third doesn’t specify its requirements for an auto loan, in general, you need good credit, regular income from a stable job and a new vehicle with reasonable mileage. To get the best auto loan rates, you’ll need higher credit scores and a lower debt-to-income ratio.
You won’t be eligible for a Fifth Third auto loan unless you live in a state where they do business. Fifth Third doesn’t publish any limitations online regarding the age, mileage or type of vehicle that can be financed. If you get preapproved for car financing, make sure you ask the loan officer if they know about vehicle restrictions that might affect your ability to get approved.
You’ll need to schedule an appointment by phone, in a virtual meeting or in a local branch office. There is no online prequalification option. Fifth Third offers 60-minute and 30-minute application meeting choices.
Overall score | 3.6 | |
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Availability | 3.6 | Wider range of loan amounts and repayment terms than most banks offer. |
Affordability | 3.8 | Although a solid variety of discounts are available, the lack of APR ranges makes it difficult to gauge what potential rate might be offered. |
Customer experience | 4.4 | A highly rated app is available for Fifth Third banking customers and phone service can be accessed six days a week. |
Transparency | 2.5 | There are few details online about how to get approved for a loan, and prequalification is not an option. |
57
years in business
37
lenders reviewed
18
loan features weighed
666
data points collected
The Bankrate team assessed more than 35 auto lenders to find the best. Bankrate considered 18 criteria, such as acceptance criteria, loan amounts and APR range. These scores are broken into four categories.
Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.
Trustpilot reviews are overwhelmingly negative, with many customers citing payment processing problems and customer service issues as the consistent reasons for the low 1.3-star rating.
Here is what one borrower had to say about their experience:
“Had an auto loan that was paid off when the vehicle was traded in. Fifth Third sat on the payoff check for an extra two weeks, which ran up additional interest on the account. Customer service was rude and useless. A "claim" was open to sort it out, but when I called back they said there was no record of it. The money was eventually just taken from another account to satisfy the loan so I lost it because they didn't process the payoff check for three weeks. Never use again."
— Trustpilot User
Another shared a complaint about loan payoff:
“I sent payment to payoff auto loan via certified mail. Interested rate is calculated daily. They are in no hurry to process your payment. When they do, they will steal two days to process your payment instead of backdating it to the date it was received. Agents are untrained and supervisors are unprofessional.”
— Trustpilot User
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Dive into community reviews below and see what others think about Fifth Third Bank.
In July 2024, Bankrate collaborated with a third-party vendor to survey 1.3K loan borrowers nationwide. Bankrate and our vendor collected and summarized borrower responses to five questions on a 5-point scale, three yes/no questions, as well as open-ended reviews of their loan experience. Responses are based on individual borrower’s product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated lenders, nor do these ratings reflect Bankrate’s own expert review of these loan products.
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