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SoFi Robo Investing review 2025

Updated January 1, 2025
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SoFi Robo Investing: Best for

SoFi Robo Investing is a low-cost robo-advisor that’s a good fit for new investors and SoFi clients. However, this robo isn’t as cost-conscious as it used to be. While its 0.25 percent management fee puts it in line with competitors, it's a marked increase from the rock-bottom $0 fee it charged prior to November 2024. And while SoFi has overhauled its model portfolios and the funds used to create them — namely adding an alternative investment option — the cost of owning those funds has increased. It also lacks some premium features, such as tax-loss harvesting.

Still, SoFi Robo Investing offers a lot of value for the average investor. Clients have unlimited access to certified financial planners (CFPs) at no extra cost, a unique perk that sets SoFi apart from the pack. Plus the minimum to start investing is $50, lower than what you’ll find at Wealthfront ($500 to start investing) or Schwab Intelligent Portfolios ($5,000 to start investing), making SoFi a solid pick for those starting out with smaller sums of money.

If you’re looking to build a wider relationship with SoFi, a robo-advisor account could make a lot of sense. However, other investors may appreciate keeping their assets under one roof elsewhere at Schwab Intelligent Portfolios or Fidelity Go.

We want to know what you think about SoFi Robo Investing

Do you have experience with SoFi Robo Investing? Let us know your thoughts.

SoFi Robo Investing: In the details

Broker logo
4.0
Rating: 4 stars out of 5
Bankrate Score
Cost
Rating: 3.5 stars out of 5
Investments and Portfolios
Rating: 4.5 stars out of 5
Account Types
Rating: 4 stars out of 5
Features and Tools
Rating: 4 stars out of 5
Customer Experience
Rating: 4.5 stars out of 5
About Bankrate Score
Summary
SoFi Robo Investing makes a good pick for new investors, those with existing SoFi accounts and those on the hunt for access to human advisors.
Best For
  • SoFi clients
  • Newer investors
Account Minimum
$50
Management Fee
0.25 percent of assets annually
Portfolio Mix
Three portfolio themes: Classic, Classic with Alternatives and Sustainable, each with five risk tolerance profiles ranging from conservative to aggressive. 15-23 ETFs for retirement accounts; 11-18 ETFs for taxable accounts
Fund Expense Ratio
Range from 0.03 percent to 1.75 percent, but most are less than 0.2 percent
Account Types
Individual and joint taxable, Roth IRA, traditional IRA, SEP IRA and rollover IRAs
Cash Management Account
Must open a SoFi Banking account, which includes mobile banking, money transfer, a debit card, interest and more – without a monthly fee.
Customer service
Phone and chat Monday-Friday 8 a.m. to 8 p.m. ET
Tax Strategy
No tax-loss harvesting
Rebalancing
Yes
Tools
Some basic goal-planning tools, educational content on investing
Human advisor access
Access to certified financial planners

Pros: Where SoFi Robo Investing stands out

Easy to get started

It’s easy to get started with SoFi Robo Investing. You’ll run through a few questions about your investing goals and time horizon before picking one of five risk-tolerance profiles (conservative, moderately conservative, moderate, moderately aggressive and aggressive). If you need to, you can always go back and quickly edit your model portfolio with a couple of clicks.

Next, you’ll be prompted to transfer funds, where you can connect your SoFi account to your bank account. You can do this with instant verification, and you’ll be prompted to set up a recurring deposit. Or you can make a one-time deposit and be on your way.

It takes $50 to get started, which is a lower barrier to entry than at some other robos, such as Wealthfront, so you don’t need a lot of money to contribute at first. SoFi buys fractional shares in your account, so your money gets to work right away.

Automatic rebalancing is another service SoFi offers to simplify your investing experience. If your actual portfolio starts to drift from your target allocation (if stocks outperform bonds, for example), SoFi will bring it back in line.

Easy access to CFPs and customer support

SoFi may have implemented a new management fee, but it still offers (at least for now) unlimited access to certified financial planners. It's a unique, free benefit most other robo-advisors can’t beat.

After signing up, you’ll be able to schedule appointments with CFPs, who can help you navigate less common investing questions and develop a financial plan. SoFi’s financial advisors abide by a fiduciary code to act in your best interest, which means they aren’t paid on commission. That’s important to note, since it eliminates a key conflict of interest and the chance of an advisor trying to upsell you on a product you don’t really need.

You’ll also be able to reach customer service representatives via phone Monday through Friday at convenient times. Being able to get answers to questions with a phone call may be increasingly uncommon, so this is a plus for SoFi.

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Bankrate staff insight

“SoFi’s robo-advisor feels no-frills, but it does the basic stuff fine,” says one Bankrate staff member with an account. “Surprisingly, you do get access to certified planners, which is not something I’d expect given the price point here. But you do miss other features such as tax-loss harvesting, which is not meaningful with an account of my size.” 

Cash management account

You won’t get a cash management account as part of Automated Investing, but that may be a moot point since you can open one on the SoFi site anyway. Since you already have a SoFi account, you can open this banking account quickly and move money between your accounts easily.

A SoFi banking account offers core bank functionality — mobile banking, money transfer, a debit card and more — without a monthly fee. You’ll also be able to earn an attractive interest rate on your cash once you set up direct deposit.

So you’ll get much of the same functionality as a cash management account through your robo-advisor account, though you won’t enjoy some features, such as margin loans.

Socially responsible portfolio option

SoFi’s new Sustainable portfolio lets customers invest in stocks of companies aligned with environmental, social and governance (ESG) criteria, which is appealing if you’re looking to make an impact with your money.

ESG-focused portfolios have become a common offering over the years. SoFi’s Sustainable portfolio puts it in good company with other competitors, such as E-Trade Core Portfolios or Wealthfront, each of which offers socially responsible funds.

SoFi uses a combination of 11 ETFs to create this portfolio and does a great job at keeping costs low here, with expense ratios ranging from just 0.1 percent to 0.25 percent per fund.

SoFi membership benefits

Using SoFi may entitle you to become a member, giving you access to a number of benefits. These benefits include rate reductions on SoFi loans, local networking events, career coaching and more. You don’t necessarily have to use Automated Investing to receive these benefits, and SoFi offers them to others who use one of its many financial services.

Cons: Where SoFi Robo Investing could improve

Management and account fees

SoFi Robo Investing once stood out in a big way thanks to its $0 management fee. But after seven fee-free years, the company announced a drastic shift in its pricing structure starting in November 2024. Now, customers pay an annual management fee of 0.25 percent.

However, the new fee isn’t really surprising. Like many other robo-advisors, SoFi initially focused on growth and acquiring customers. Now, the company appears to have shifted its focus to profitability.

A 0.25 percent management fee is the industry standard for robo-advisors these days and it’s still lower than what traditional human financial advisors charge, so it’s worth noting, but it’s by no means a deal-breaker.

Additionally, SoFi raised its account minimum from $0 to $50 as part of its pricing overhaul, so it costs a little more to get in the game than before. The platform also unveiled a new inactivity fee, which dings customers $25 for each six months of account inactivity. Many other robo-advisors, including Betterment and Wealthfront, don’t levy this type of fee.

More expensive fund fees

The types of portfolios and funds available to investors also received a makeover in November 2024.

SoFi Robo Investing customers now have three portfolios to choose from — Classic, Classic with Alternatives and Sustainable — and each portfolio is tailored to personal risk profiles ranging from conservative to aggressive. SoFi’s new portfolios are built in partnership with BlackRock, the world’s largest asset manager.

Portfolios are diversified using between 15 and 23 ETFs for retirement accounts and 11 to 18 ETFs for taxable accounts. For both taxable and retirement accounts, SoFi uses a mix of equities and fixed income to construct each portfolio.

SoFi’s Classic portfolio still holds mostly low-cost funds with expense ratios less than 0.2 percent. BlackRock's iShares ETFs are the foundation of all portfolios now, and some fund costs trend a little higher than the Vanguard ETFs that previously dominated Automated Investing portfolios. While most Vanguard funds charge less than 0.1 percent, or $10 for every $10,000 invested, some iShare ETFs charge around 0.3 percent or more, depending on the fund.

And if you opt for the Classic with Alternatives portfolio, be prepared for higher costs. Expense ratios for these portfolio funds can reach as high as 1.75 percent, though alternative funds admittedly make up less than 11 percent of your overall portfolio. Naturally, each portfolio will pay something a little bit different, depending on the specific funds and how they’re weighted in your portfolio.

According to a company press release, a growing number of customers are interested in diversifying with alternative investments, which are typically difficult to access due to high investment minimums. Funds in this portfolio offer exposure to commodities, foreign currencies, private credit, hedge funds and real estate.

So if that’s your strategy play, the Classic with Alternatives portfolio might be a good fit, since it gives you some exposure to alts at a lower cost than you might find elsewhere. Even so, you’ll be paying more for this type of diversification than you would for funds in the Classic portfolio.

No tax-loss harvesting

SoFi doesn’t offer tax-loss harvesting, and it’s a valuable feature in the industry, so it’s surprising SoFi doesn’t provide it. Tax-loss harvesting lets you optimize your tax bill, and it’s a smart (and perfectly legal) way to use the tax code to your advantage. Without it, SoFi loses points against rivals Wealthfront and Betterment, both of which offer this tax-saving feature.

Lack of transparency

It’s not as easy as it should be to find information on SoFi’s site, and you may have to turn to the fine print and legal documents to find the particulars you’re looking for.

When you’re dealing with money, you want the costs to be laid out very clearly, and that’s something SoFi doesn’t do as effectively as it could for its automated investing product.

For example, it’s difficult to find what a typical portfolio might cost in terms of fund fees. That’s not clear until after you open an account or do some extensive digging. Contrast that to Schwab Intelligent Portfolios and others, where you clearly see every investible fund and its cost before you even sign up.

Review methodology

Bankrate evaluates brokers and robo-advisors on factors that matter to individual investors, including commissions, account fees, available securities, trading platforms, research and many more. After weighting these objective measures according to their importance, we then systematically score the brokers and robo-advisors and scale the data to ensure that you are seeing the top options among a field of high-quality companies. Read our full methodology.

INVESTMENTS ARE NOT FDIC INSURED • ARE NOT BANK GUARANTEED • MAY LOSE VALUE
Automated investing is offered through SoFi Wealth LLC, an SEC-registered investment adviser.

SoFi Robo Investing customer reviews

CTA SoFi Robo Investing has 16 reviews

SoFi Robo Investing has 16 reviews

Dive into community reviews below and see what others think about SoFi Robo Investing.

4.4 Star Icon
16 ratings
Info Icon
Score breakdown
5 stars
44%
4 stars
56%
3 stars
0%
2 stars
0%
1 star
0%
Score by category
Amount of fees 4.6 / 5
Diversity of options 4.5 / 5
Website or mobile app 4.7 / 5
Level of customer service 4.5 / 5
Overall Rating 4.4 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 800 brokerage and robo-advisor account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the account experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated brokerage or robo-advisor, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about SoFi Robo Investing.
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Anonymous account holder
September 12, 2024
It was a standard process with the Sofi automated investing robo advisor. The process and the digital experience were easy, and customer support was just okay.
Score by category
Amount of fees 5 / 5
Level of customer service 4 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
This is a platform that is really easy to use and looks nice, so it has a simple and clean interface which makes navigating it really easy. Opening an account is pretty fast and straightforward, with directions that are not difficult to follow. Investment choices are well built in as well as portfolio management tools which allow you to keep track of your money through simple clicks on your computer or phone. Another thing I like about the mobile app is how functional it is because you can look at your investments’ performances or check your account information from anywhere. One feature that I love the most about this service is the way they provide comprehensive information about where exactly we put our money and its performance.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
I'd say that SoFi's roboadvisor platform is pretty user-friendly and easy to navigate, even if you're not a total investing pro. Their customer support team is also super responsive and helpful, which is a huge plus. Overall, it's a solid choice for anyone looking to invest their money without having to deal with all the hassle and complexity that can come with it.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Their roboadvisors consistently bring in high returns!
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
They have fantastic quality of service.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
The interface is easy to navigate.
Score by category
Amount of fees 2 / 5
Level of customer service 4 / 5
Diversity of options 3 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
That I can be sort of hands on but it does most of the analysis and research for you.
Score by category
Amount of fees 4 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
They have more options that I could benefit from
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
It is a trusted company with great customer service.
Score by category
Amount of fees 5 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
My overall experience with the SoFi automated investing Roboadvisor has been good. I have nothing bad to say about and have never had any issues with it.
Score by category
Amount of fees 4 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5