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Charles Schwab review 2025

Updated January 1, 2025
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We want to know what you think about Charles Schwab

Do you have experience with Charles Schwab? Let us know your thoughts.

Overview of Charles Schwab

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Overview

Charles Schwab is a great all-around broker, whether you’re just getting started investing or are more advanced, and it can bring the heat on almost anything you’re likely to need. Add on strong customer support, a wide investment selection, no-commission mutual funds, along with tons of research, and you have the makings of a five-star broker.

Best for:
  • Overall experience
  • Research
  • Customer support
5.0
Rating: 5 stars out of 5
Bankrate Score
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Cost
Rating: 4 stars out of 5
4.0 / 5
Accounts & Trading
Rating: 5 stars out of 5
5.0 / 5
Research & Education
Rating: 5 stars out of 5
5.0 / 5
Mobile
Rating: 4.5 stars out of 5
4.5 / 5
Customer Experience
Rating: 5 stars out of 5
5.0 / 5
4.5
Rating: 4.5 stars out of 5
Customer Score
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See all 16 customer reviews Arrow Right Icon
Minimum Balance
$0
Cost per stock trade
$0
Cost per options trade
$0.65 per contract
Trading platform
thinkorswim desktop, web and mobile; Schwab app
Fractional shares
Starts at $5; Stock Slices lets you buy partial shares of any stock in the Standard & Poor’s 500.
No-transaction-fee mutual funds
~4,200 NTF mutual funds
Securities tradable
Stocks, ETFs, bonds, options, mutual funds, futures, forex
Customer service
24/7 phone support, online chat support and in-person service at roughly 400 branches nationwide
Account fees
$50 full transfer-out fee, $0 partial
Mobile app
Schwab offers the “Schwab Mobile” app on the Apple App Store and Google Play Store.

Review methodology

Bankrate evaluates brokers and robo-advisors on factors that matter to individual investors, including commissions, account fees, available securities, trading platforms, research and many more. After weighting these objective measures according to their importance, we then systematically score the brokers and robo-advisors and scale the data to ensure that you are seeing the top options among a field of high-quality companies. Read our full methodology.

Charles Schwab customer reviews

CTA Charles Schwab has 16 reviews

Charles Schwab has 16 reviews

Dive into community reviews below and see what others think about Charles Schwab.

4.5 Star Icon
16 ratings
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Score breakdown
5 stars
63%
4 stars
25%
3 stars
13%
2 stars
0%
1 star
0%
Score by category
Amount of fees 4.4 / 5
Diversity of options 4.4 / 5
Website or mobile app 4.3 / 5
Level of customer service 4.6 / 5
Overall Rating 4.5 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 800 brokerage and robo-advisor account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the account experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated brokerage or robo-advisor, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about Charles Schwab.
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Anonymous account holder
September 12, 2024
They have the best learning resources and I have been impressed with their website and app reliability and display of information
Score by category
Amount of fees 4 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
This firm is easy to access and work with whether on the website or with a customer service rep on the phone. Their rates are competitive. Their customer service and availability are outstanding.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Easy to navigate and has useful features
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
I honestly don't do much digitally with them, but when I do, it's gast and easy. A good experience.
Score by category
Amount of fees 4 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
I have called a few times with questions and have always gotten an answer to my question. Never any problems.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Had them for 40 years, know my guy personally, local office
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
I'm very satisfied with my Charles Schwab account. I'm an 80 year old woman and find their site easy to navigate -
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Very well streamlined and an exact fit for my business.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
I stay with Charles Schwab because of the low fees and I'm comfortable with the website.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
The mobile app is hard to use so I avoid it. Customer support has been fairly good.
Score by category
Amount of fees 4 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 2 / 5