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SoFi Active Investing review 2025

Updated January 1, 2025
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SoFi Active Investing: Best for

CTA We want to know what you think about SoFi Active Investing

We want to know what you think about SoFi Active Investing

Do you have experience with SoFi Active Investing? Let us know your thoughts.

SoFi Active Investing: In the details

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Overview

SoFi Active Investing provides commission-free trading on stocks, ETFs and options, and its fractional shares offering should appeal to new investors.

Best for:
  • Fractional shares
  • Commission-free stock, option and ETF trades
  • New investors
4.0
Rating: 4 stars out of 5
Bankrate Score
Info Icon
Cost
Rating: 4.5 stars out of 5
4.5 / 5
Accounts & Trading
Rating: 3.5 stars out of 5
3.5 / 5
Research & Education
Rating: 3.5 stars out of 5
3.5 / 5
Mobile
Rating: 4.5 stars out of 5
4.5 / 5
Customer Experience
Rating: 3.5 stars out of 5
3.5 / 5
4.6
Rating: 4.6 stars out of 5
Customer Score
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See all 16 customer reviews Arrow Right Icon
Minimum Balance
$0
Cost per stock trade
$0
Cost per options trade
$0 per contract
Commission-free ETFs
All
Trading platform
Basic
Fractional shares
Yes
No-transaction-fee mutual funds
6,000
Securities tradable
Stocks, ETFs, options, mutual funds
Customer service
Phone Monday-Friday 5 a.m.-5 p.m. ET, chat support
Account fees
$100 transfer out fee; $20 IRA closeout fee; $25 inactivity fee
Mobile app
SoFi offers a mobile app on the Apple App Store and Google Play Store

Review methodology

Bankrate evaluates brokers and robo-advisors on factors that matter to individual investors, including commissions, account fees, available securities, trading platforms, research and many more. After weighting these objective measures according to their importance, we then systematically score the brokers and robo-advisors and scale the data to ensure that you are seeing the top options among a field of high-quality companies. Read our full methodology.

SoFi Active Investing customer reviews

CTA SoFi Active Investing has 16 reviews

SoFi Active Investing has 16 reviews

Dive into community reviews below and see what others think about SoFi Active Investing.

4.6 Star Icon
16 ratings
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Score breakdown
5 stars
63%
4 stars
38%
3 stars
0%
2 stars
0%
1 star
0%
Score by category
Amount of fees 4.6 / 5
Diversity of options 4.4 / 5
Website or mobile app 4.6 / 5
Level of customer service 4.3 / 5
Overall Rating 4.6 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 800 brokerage and robo-advisor account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the account experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated brokerage or robo-advisor, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about SoFi Active Investing.
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Anonymous account holder
September 12, 2024
So basically Sofi has been great in choosing investments for me. It's easy to use and it has good customer service. Overall, I'm happy with everything with Sofi.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
I like it it suits my needs
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
They have an existing relationship and partnership with my employer. We get additional loyalty bonuses from them
Score by category
Amount of fees 5 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Communication with customer service, knowledgeable in questions I had, didn't force anything.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
I just started with a checking account, and after a bit of time, I saw the service they provided, so I slowly moved more of my finances in that direction. Best move I could have made
Score by category
Amount of fees 5 / 5
Level of customer service 4 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
I rarely need customer support, but when I have need it previously, I have gotten assistance quickly. Whoever I ave spoken to has been friendly and helpful. Overall, the app is easy to use, especially for a novice (like me) when it comes to finances and investing.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
It is easy to use and has a good web design.
Score by category
Amount of fees 3 / 5
Level of customer service 3 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
They're honestly a great bank but very bad customer service
Score by category
Amount of fees 4 / 5
Level of customer service 2 / 5
Diversity of options 5 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
It is easy to utilize picking of investments and I have never needed to use customer service because the app is so seamless and intuitive.
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
It only has online support and not very helpful
Score by category
Amount of fees 3 / 5
Level of customer service 3 / 5
Diversity of options 2 / 5
Website or mobile app 3 / 5