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Ally Invest review 2025

Updated January 1, 2025
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Ally Invest: Best for

We want to know what you think about Ally Invest

Do you have experience with Ally Invest? Let us know your thoughts.

Ally Invest: In the details

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Overview

Ally Invest offers all of the core trading functionality, including options, at an attractive price. Existing Ally customers will likely find it to be a great extension of their current relationship.

Best for:
  • Low trading commissions
  • Ally Bank customers
  • Mutual fund investing
4.5
Rating: 4.5 stars out of 5
Bankrate Score
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Cost
Rating: 4.5 stars out of 5
4.5 / 5
Accounts & Trading
Rating: 4.5 stars out of 5
4.5 / 5
Research & Education
Rating: 4 stars out of 5
4.0 / 5
Mobile
Rating: 4.5 stars out of 5
4.5 / 5
Customer Experience
Rating: 5 stars out of 5
5.0 / 5
4.4
Rating: 4.4 stars out of 5
Customer Score
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See all 12 customer reviews Arrow Right Icon
Minimum Balance
$0
Cost per stock trade
$0
Cost per options trade
50 cents per contract
Trading platform
Straightforward web-based platform
Fractional shares
Dividend reinvestments allowed
No-transaction-fee mutual funds
More than 17,000
Securities tradable
Stocks, ETFs, bonds, mutual funds, options, forex
Customer service
Phone 24/7, chat, email
Account fees
$50 transfer fee, $50 IRA transfer fee, $25 IRA closing fee
Mobile app
Ally offers the “Ally Mobile” app on the Apple App Store and Google Play Store.

Review methodology

Bankrate evaluates brokers and robo-advisors on factors that matter to individual investors, including commissions, account fees, available securities, trading platforms, research and many more. After weighting these objective measures according to their importance, we then systematically score the brokers and robo-advisors and scale the data to ensure that you are seeing the top options among a field of high-quality companies. Read our full methodology.

Ally Invest customer reviews

CTA Ally Invest has 12 reviews

Ally Invest has 12 reviews

Dive into community reviews below and see what others think about Ally Invest.

4.4 Star Icon
12 ratings
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Score breakdown
5 stars
42%
4 stars
58%
3 stars
0%
2 stars
0%
1 star
0%
Score by category
Amount of fees 4.3 / 5
Diversity of options 4.2 / 5
Website or mobile app 4.8 / 5
Level of customer service 4.5 / 5
Overall Rating 4.4 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 800 brokerage and robo-advisor account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the account experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by the associated brokerage or robo-advisor, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about Ally Invest.
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Anonymous account holder
September 12, 2024
Easy to reach help and obtain answers
Score by category
Amount of fees 4 / 5
Level of customer service 4 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Their digital platform is very easy to navigate and easy to figure out especially if u are a beginner and don’t know much about investing/apps
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
It works well with the information
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Works really great , never have any problems always there when I need anything or have any questions, very up front with everything
Score by category
Amount of fees 5 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Since Ally is an online bank, their digital experience is excellent- easy to use, no malfunctions
Score by category
Amount of fees 4 / 5
Level of customer service 5 / 5
Diversity of options 3 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
Great bank. Very user friendly. Customer Service is amazing and a great website to summarize my account.
Score by category
Amount of fees 4 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
The digital experience is awesome and I love every bit of it. Customer support can be better though.
Score by category
Amount of fees 4 / 5
Level of customer service 5 / 5
Diversity of options 4 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
The website is easy to use. Cd rates are good
Score by category
Amount of fees 4 / 5
Level of customer service 3 / 5
Diversity of options 3 / 5
Website or mobile app 4 / 5
Anonymous account holder
September 12, 2024
Ally experience is great quality and has great customer service
Score by category
Amount of fees 4 / 5
Level of customer service 3 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5
Anonymous account holder
September 12, 2024
This gives a lot of benefits starting from the low interest rate and other funding packages.
Score by category
Amount of fees 4 / 5
Level of customer service 5 / 5
Diversity of options 5 / 5
Website or mobile app 5 / 5