Skip to Main Content

Wawanesa Insurance review 2025

Updated Apr 25, 2025
  • At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation of . Our content is backed by Coverage.com LLC, a licensed entity (NPN: 19966249). For more information, please see our .

At a glance

3.1
Rating: 3.1 stars out of 5
Bankrate Score
Caret Down Icon

Home

Rating: 2.9 stars out of 5

2.9

Caret Down Icon

Auto

Rating: 3.2 stars out of 5

3.2

Caret Down Icon

Bankrate's take

Bankrate’s Wawanesa insurance review is generally positive, though the company lacks some modern conveniences like a mobile app or an online chat feature. Wawanesa consistently earns high J.D. Power customer satisfaction ratings, making it a carrier of choice for California homeowners and drivers.

  • AM Best rating of A+ (Superior)
  • Offers a full line of property and casualty insurance
  • Only available in California
  • Auto insurance underwriting geared toward policyholders with clean driving histories

New

What’s new with Wawanesa?
  • Wawanesa is now a subsidiary of the Automobile Club of Southern California (AAA). The acquisition was announced on August 1, 2023, and finalized on March 31, 2024. Wawanesa says that customer policies, including coverage, discounts, payment schedules and payment methods, will remain unchanged.
  • Originally, Wawanesa was available to both California and Oregon residents. In 2023, it paused issuing new policies in Oregon. Existing Oregon policyholders are able to maintain their coverage. In 2024, the company announced that it “plans to reevaluate our Oregon programs this year.” The company says that if they choose not to remain in Oregon, they will provide advance notice to current members in the state.

Wawanesa car insurance review

Wawanesa has a Bankrate Score of 3.2 out of 5.0, as it lacks some of the things that the best car insurance companies tend to have, like a mobile app, local agencies and 24/7 customer support. On the plus side, it holds a solid financial stability rating from AM Best of A+ (Superior). 

Wawanesa insurance is currently only offered in California. In addition to state-required coverage like bodily injury and property damage liability, drivers may include special vehicle equipment coverage to insure aftermarket customizations and equipment added to the vehicle. You may also opt for coverage that assures repairs and replacements are completed with original equipment manufacturer (OEM) parts instead of standard or aftermarket parts in the case of a covered accident.

Pros and cons of Wawanesa car insurance

When comparing car insurance quotes, it’s important to consider what a carrier offers through its policies as well as through its service. Here are some quick pros and cons of Wawanesa car insurance:

Green circle with a checkmark inside

Pros

  • Online claims filing
  • Roadside assistance available
Red circle with an X inside

Cons

  • No mobile app for policy management
  • Customer service not available 24/7
Caret Down Icon

Wawanesa car insurance cost

Drivers with Wawanesa pay an average of $2,954 per year for full coverage and $932 per year for minimum coverage, according to rates from Quadrant Information Services. The average cost of full coverage auto insurance with Wawanesa is 10 percent more than the national average cost of full coverage car insurance, which is $2,685 per year and 16 percent more than the national average cost of minimal insurance, which is $800 per year. However, because car insurance rates vary by individual and car insurance carrier, your actual rate could be higher or lower depending on rating factors like your driving record, vehicle make and model and more.

How much is Wawanesa car insurance?

Auto insurers evaluate and weigh multiple factors to determine car insurance rates. Driving history plays a significant role in the cost of your policy. Drivers with accidents and moving violations tend to pay more for coverage. See the table below for examples of how your driving record can impact your car insurance rates with Wawanesa compared to the national average.

Good driver, good credit
Wawanesa full coverage premium
$2,954
National full coverage premium
$2,685
Wawanesa full coverage premium
$2,955
National full coverage premium
$4,712
Wawanesa full coverage premium
$5,016
National full coverage premium
$3,293
Wawanesa full coverage premium
$5,408
National full coverage premium
$3,884
Wawanesa full coverage premium
$6,150
National full coverage premium
$5,225
*All rates displayed are average annual rates.

Wawanesa car insurance quotes by age

Young and newly licensed drivers face some of the most expensive car insurance rates compared to all age groups. Car insurance for teen drivers is particularly expensive, as teen drivers are more likely to be involved in car accidents. According to the Insurance Institute for Highway Safety, the fatal crash rate for 16- to 19-year-olds is almost three times higher than for drivers over the age of 20. The rates below show the average cost of car insurance for a variety of age groups. All rates provided are based on a clean driving record.

Wawanesa full coverage premium
$5,617
National full coverage premium
$5,768
Wawanesa full coverage premium
$5,009
National full coverage premium
$4,968
Wawanesa full coverage premium
$3,917
National full coverage premium
$5,464
Wawanesa full coverage premium
$3,367
National full coverage premium
$3,320
Wawanesa full coverage premium
$3,100
National full coverage premium
$2,877
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.

Compare Wawanesa car insurance rates

Each insurance company sets its own underwriting guidelines, discounts and coverage options within what is permitted per state law. As a result, car insurance rates and benefits vary between carriers. Wawanesa's average car insurance rate is typically on the higher end of the spectrum when compared to other carriers, especially providers offering national coverage for a wide range of driving histories like Progressive and Nationwide. Refer to the table below to see how average auto insurance rates with Wawanesa rank compared to other car insurance companies.

$2,954
$932
$2,910
$943
$2,347
$733
$3,303
$942
$2,049
$589
*All rates displayed are average annual rates.
Bankrate and Coverage Logo

Get personalized auto insurance quotes

Answering a few quick questions to check your availability with Wawanesa
Location-Icon
Your information is kept secure

Powered by Coverage.com (NPN: 19966249)

Advertising disclosure

Wawanesa home insurance review

Like with its car insurance, Wawanesa home insurance is currently only offered in California. Its home insurance earned a 2.9 out of 5.0 Bankrate Score. Policyholders can up their policy limits under Wawanesa’s Special Limits Enhancements coverage, which includes options for personal property, watercraft and equipment, as well as extended replacement cost.

Wawanesa also offers other add-on home insurance coverage. This includes the option to schedule personal property for high-value items like artwork and jewelry that exceed the personal property maximum for special belongings. Homeowners worried about their personal information could also include identity fraud and home cyber protection coverage in their Wawanesa home insurance policy.

Pros and cons of Wawanesa homeowners insurance

If you’re considering Wawanesa home insurance, it helps to consider how the carrier could meet your home insurance requirements. Below is a quick summary of some of Wawanesa’s strengths and drawbacks:

Green circle with a checkmark inside

Pros

  • Identity fraud and home cyber protection coverage available
  • Special Limits Enhancements package is a simple way to add more coverage to a standard home insurance policy
  • Discounts available to help make home insurance more affordable
Red circle with an X inside

Cons

  • Only available in California
  • Home insurance questionnaire can be started online, but a full quote is only available with a live agent over the phone
  • Base home insurance policy with Wawanesa is no-frills compared to other carriers, with enhanced coverage at an additional cost
Caret Down Icon

Wawanesa home insurance cost

While average home insurance rates for Wawanesa are not available, the average cost of homeowners insurance throughout the nation is $2,285 per year for $300,000 in dwelling coverage, according to Bankrate’s research. California homeowners pay an average of $1,480 per year for the same amount of coverage. However, actual rates may vary depending on the age and construction materials of your home, square footage, claims history and more. If you want to compare cheap home insurance companies and are curious about how much a Wawanesa home insurance policy might cost, reach out to the company for a quote.

Bankrate and Coverage Logo

Get personalized home insurance quotes

Answering a few quick questions to check your availability with Wawanesa

Location-Icon
Your information is kept secure

Powered by Coverage.com (NPN: 19966249)

Advertising disclosure

Compare Wawanesa with other insurers

Wawanesa may meet the needs of many drivers and homeowners, but it can be helpful to compare its home insurance and auto insurance offerings against other companies. Perhaps you’re looking for a carrier that has a bit more flexibility, for example. Comparing with other carriers can also give you an idea of what your preferences are. Below are some comparable insurers that might also offer what you need:

Badge Icon Featured

Wawanesa

Wawanesa
Rating: 3.1 stars out of 5
3.1
Caret Down Icon

AAA

AAA
Rating: 3.9 stars out of 5
3.9
Caret Down Icon

American Family

American Family
Rating: 4 stars out of 5
4.0
Caret Down Icon
OVERVIEW
Caret Up Icon
AAA ranks above average in California in J.D. Power’s 2024 U.S. Auto Insurance Study. The carrier offers home and auto insurance, as well as many other products and travel solutions. Whereas Wawanesa is only available in California, AAA is available nationally through its different insurance groups for tailored coverage options. Since the Automobile Club of Southern California is an AAA affiliate, most Wawanesa policyholders might be moved over to AAA policies in the future.
Read More
American Family consistently receives strong customer satisfaction ratings for its home and auto insurance policies. It’s also more widely available than Wawanesa, which could be ideal for those who plan to relocate.
Read More
STANDOUT FEATURES
Caret Up Icon
Online Reviews Icon
Membership offers extra perks
Dollar Coin Icon
Various savings opportunities
Life Insurance Guide Icon
Offers life insurance
Document Icon
Competitive rates for incidents
Loan Icon
High bundle discount discount
Briefcase Icon
Accessible local agencies
AVG FULL COV. AUTO RATE
Caret Up Icon
$2,316 $2,818
J.D. POWER AUTO SCORE
Caret Up Icon
701/1000 692/1000
AVG HOME RATE
Caret Up Icon
$1,956 $2,062
J.D. POWER HOME SCORE
Caret Up Icon
616/1000 680/1000
AM BEST RATING
Caret Up Icon
A(Excellent) A(Excellent)
Bankrate logo

Why you can trust Bankrate

Read our full methodology

The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.

78

years of industry experience

9

licensed staff

34.5K

ZIP codes examined

120

carriers reviewed

Is Wawanesa a good insurance company?

At Bankrate, our editorial team of experienced insurance professionals is committed to helping consumers make the best coverage decisions. As a super-regional carrier, Wawanesa is not going to be an option for most. Additionally, the lack of a mobile app and limited website capabilities may be a drawback for those who want digital policy management. Wawanesa still primarily operates through local independent agents. However, those who own a home or have a car registered in California may appreciate Wawanesa’s extensive add-on coverage options and bundling opportunities.

What are real-life customers saying about Wawanesa?

Word of mouth can be one of the best ways to determine how customers feel about their insurance company. Customer reviews and discussions on online platforms like Reddit and Trustpilot can give you helpful insight into the kind of service you may receive from your potential carrier. While Reddit allows users to post questions and discuss any topic regarding a company, Trustpilot's format permits users to post a review and the carrier can publicly reply; there isn't an option for additional comments or feedback from other users.

One thing to remember when reviewing online forums is that consumers usually post about an experience that is exceptionally good or unusually bad. It is the combination of consumer feedback, official customer satisfaction and financial strength ratings, reviews from industry experts and your personal interactions with a company that will help you feel confident about your choice of insurance company.

Reddit

Due to the regional availability of Wawanesa, there aren't too many conversations about this company on Reddit. After a thorough review of posts spanning several years, the common consensus is that customers are unhappy with the recent premium increases — which are happening with most insurance companies, not just Wawanesa. Comments from many users state they have been with the company for several years, but there aren't many comments regarding coverage or customer service.

Reddit user 1*
Aug 7, 2024
Long-term policyholder
“I've been with Wawanesa for over 26 years, added my wife to the policy after we were married. We have two PHEV, full coverage and the current rate is $1254 /6 months. We never had any major accident. The closest one I had was about 10 years ago someone bumped into my back at a red light and all I had to do was a paint job for my rear bumper. So I'm not really sure how good this company is in terms of filing a claim.”
Reddit user 2*
Jun 16, 2024
Leaving after rate increases
“I just left Wawanesa after ~11 years with them because they increased my rates almost a grand. Found something cheaper with Geico.”

Trustpilot

The Wawanesa reviews from Trustpilot differ from Reddit, with the majority of users unhappy with the claims process and payout amounts. While there are few company reviews — most of them being over a year old — the major sticking point aside from claim experience is the level of service. Something to note is that while the newer reviews skew towards the negative, they are from users based in Canada, not California. The reviews from California users tend to be from 2022 and earlier, but are much more optimistic about their experience with customer service and claims.

*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.

Wawanesa company details

Whether you are thinking about joining Wawanesa or just need to make some policy updates, here is the primary contact information to help you start or manage your policy:

  • Customer service: 1-800-640-2920
  • Claims: 1-888-WAWA-CLAIM (929-2252)
  • Roadside assistance: 1-855-WAWA-TOW (929-2869) can be called 24/7 or by filling out an online form.
  • Email: New customers can email insure.us@wawanesa.com, while existing customers can email service.us@wawanesa.com.

State availability

For U.S. residents, Wawanesa is only available in California. While there are still some active Oregon policies, Wawanesa is no longer accepting new businesses in other states.

Wawanesa tools and benefits

In addition to home and auto insurance, Wawanesa also offers the following insurance products:

  • Renters insurance: As a renter, you’ll likely need to consider insurance for your own belongings, as your landlord’s policy does not insure them. Liability coverage is also provided through renters insurance. You can get a discount on this type of policy if you live in a gated community or secured building.
  • Condominium insurance: Condo owners typically purchase insurance to cover the interior of their units. As of October 2024, Wawanesa has stopped issuing new condo insurance policies while it “makes some important changes to serve you better.” Customers who already have a policy can continue to file claims.
  • Pet insurance: Wawanesa partnered with Spot to offer pet owners accident and illness coverage to care for their pets. Policyholders can use any vet in the U.S. and may get up to 90 percent cash back on their vet bills for qualifying visits. 

Frequently asked questions about Wawanesa

Methodology

Rates

Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied: 

User Icon
40 year old
Single male and female driver
Logo for Brand name
2023 Toyota Camry
Primary vehicle
Credit Good Icon
Good credit score
Auto Insurance Guide Icon
Clean driving record
Briefcase Icon
Commutes 5 days

Bodily injury liability

$100,000 per person
$300,000 per accident

Property damage liability

$50,000 per accident

Personal injury protection

$100,000 per accident

Uninsured motorist bodily injury

$100,000 per person
$300,000 per accident

Collision deductible

$500

Comprehensive deductible

$500

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.

If otherwise specified, the base profile has been modified with the following driver characteristics:

Other profiles

Bankrate Score

Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach. 

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

50% Cost & ratings
 
30% Coverage & savings
 
20% Support
 
  • Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC). 
  • Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
  • Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.

Tier scores are unweighted to show the company's true score in each category out of a possible five points.

What policyholders are saying about Wawanesa

CTA Wawanesa has 50 reviews

Wawanesa has 50 reviews

Dive into community reviews below and see what others think about Wawanesa.

4.1 Star Icon
50 ratings
78% of consumers
recommend this insurer
Score breakdown
5 stars
48%
4 stars
30%
3 stars
12%
2 stars
6%
1 star
4%
Score by category
Overall rating 4.1 / 5
Original cost 3.8 / 5
Coverage 4.1 / 5
Customer Support 4.1 / 5
Verified Badge Icon How we got these ratings

In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.

Community Reviews

See what users like you are saying about Wawanesa.
Search Icon
Caret Down Icon
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I live in California not many choices are in the state
Insurance Type
Auto
Score by category
Original cost 1 / 5
Customer Support 1 / 5
Coverage 2 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
It gives enough of what’s needed
Insurance Type
Auto + Home
Score by category
Original cost 3 / 5
Customer Support 4 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Because they have people who actually care about you
Insurance Type
Home
Score by category
Original cost 3 / 5
Customer Support 2 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
The premiums were more reasonable. They are far more customer friendly and less stingy than other companies
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
Wawanesa is the best insurance provider after all of the research I’ve done so I chose them
Insurance Type
Auto
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
Reference & Word of Mouth.
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 4 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
The price seemed reasonable and the process seemed very simple
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Anything really I mean I have no problem with anything really but the people could be nicer to others and not be so mean
Insurance Type
Home
Score by category
Original cost 3 / 5
Customer Support 5 / 5
Coverage 2 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
It was basically the price, since they offered better deal than others I've looked into.
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 3 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They offer great coverage and helpful tips
Insurance Type
Auto
Score by category
Original cost 5 / 5
Customer Support 4 / 5
Coverage 4 / 5
Written by
Shannon Martin
Bankrate Insurance Expert | Writer, Insurance
Shannon Martin is a licensed insurance agent and Bankrate analyst with over 15 years of experience in the industry. She enjoys helping others navigate the insurance world by cutting through complex jargon and empowering readers to make strong financial decisions independently.
Edited by Editor, Insurance