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New York Central Mutual insurance review 2025

Updated Apr 03, 2025
  • At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation of . Our content is backed by Coverage.com LLC, a licensed entity (NPN: 19966249). For more information, please see our .

At a glance

3.7
Rating: 3.7 stars out of 5
Bankrate Score
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Auto

Rating: 3.5 stars out of 5

3.5

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Home

Rating: 3.9 stars out of 5

3.9

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Bankrate's take

New Yorkers who prefer to work with a regional company may be interested in NYCM’s home and auto policies. However, its digital tools are not as robust as some national counterparts, which could deter some customers.

  • Only writes policies in the state of New York
  • Ranked above-average in the 2024 J.D. Power Auto Insurance Study
  • Digital tools are lacking
  • Up to 15 percent discount for bundling home and auto policy; up to 7 percent discount for auto and renter bundle
  • Policies are sold through NYCM agents, onlines quotes are not available

New York Central Mutual Insurance car insurance review

Bankrate took a deep dive into New York Central Mutual car insurance and based on our assessment, this company could be a good choice for New Yorkers who want basic coverage options and excellent customer service from a regional carrier. Beyond the standard policy options — including bodily injury liability, property damage liability, uninsured motorist coverage and personal injury protection, which are required in New York — NYCM doesn’t advertise some of the various add-on coverage options that many of the nation’s best car insurance companies offer. However, it does offer three tiers of emergency roadside assistance, plus collision and comprehensive coverage.

Although the carrier is limited to New York and the company offers basic coverage options, NYCM earned a solid auto Bankrate Score of 4.0 out of 5. NYCM also received an A+ (Superior) rating from AM Best, indicating a stable history for its financial strength, but was not rated by Standard & Poor’s (S&P). It also ranked above average in the 2024 J.D. Power Auto Insurance Study for overall customer satisfaction in the New York region for the third year.

Pros and cons of New York Central Mutual Insurance car insurance

Learning more about an insurance company could reveal whether or not it’s the best fit for your needs. When comparing car insurance carriers, here are some quick facts about New York Central Mutual Insurance car insurance:

Green circle with a checkmark inside

Pros

  • Extensive list of car insurance discounts available
  • Tiered roadside assistance package can be added to car insurance policy
  • Split or single limit auto insurance policy may be available for some drivers
Red circle with an X inside

Cons

  • Poorly rated mobile app on the App Store and Google Play
  • Policies are only available in New York state
  • Need an agent to purchase policy and make changes; cannot purchase or modify your policy online or in the app
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New York Central Mutual Insurance car insurance cost

As of May 2025, the national average cost of car insurance is $2,692 per year for a full coverage policy and $808 for minimum coverage. To compare, average auto insurance rates from NYCM are $3,741 per year for full coverage and $854 for minimum coverage. While these figures may seem high, it’s important to also take New York state’s higher auto insurance costs into account. NYCM’s full coverage rate is 11 percent less than the average full coverage cost of car insurance in New York, which is $4,192 per year.

How much is New York Central Mutual car insurance?

Insurance companies look at a driver’s history to determine how risky they are to insure. Drivers with clean driving records typically enjoy the cheapest average car insurance rates, while drivers who have even a single infraction, like a speeding ticket or accident, might pay more for the same coverage. Depending on the infraction or number of points on your license, some insurance providers might label you a high-risk driver. Note that some companies don’t cover drivers with a DUI, and they may require special coverage like an SR-22. The best way to see what your insurance rates would be is to request a quote from one of NYCM’s insurance agents.

Good driver, good credit
New York Central Mutual full coverage premium
$3,741
National full coverage premium
$2,685
New York Central Mutual full coverage premium
$6,444
National full coverage premium
$4,712
New York Central Mutual full coverage premium
$4,959
National full coverage premium
$3,293
New York Central Mutual full coverage premium
$3,740
National full coverage premium
$3,884
New York Central Mutual full coverage premium
$5,396
National full coverage premium
$5,225
*All rates displayed are average annual rates.

New York Central Mutual car insurance quotes by age

Drivers under the age of 25 typically see the most expensive insurance premiums of any age group. Insurance providers usually charge more for young drivers because they aren’t as experienced behind the wheel and are more likely to file claims. Statistics also point to riskier driving behavior among teens, which can contribute to higher premiums. However, many insurance providers (NYCM among them) offer discounts for enrolling in a defensive driving course and for getting good grades, which can make car insurance more affordable for teens and young adults.

New York Central Mutual full coverage premium
$5,319
National full coverage premium
$5,768
New York Central Mutual full coverage premium
$5,074
National full coverage premium
$4,968
New York Central Mutual full coverage premium
$5,915
National full coverage premium
$5,464
New York Central Mutual full coverage premium
$5,169
National full coverage premium
$3,320
New York Central Mutual full coverage premium
$4,380
National full coverage premium
$2,877
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.

Compare New York Central Mutual car insurance rates

Each insurance company uses its own method to determine your car insurance rate. One company may be more forgiving if you have a speeding ticket, while another may penalize you for it. Comparing quotes from a handful of different providers can help you hone in on the company that may be best for you price-wise. In the table below, we’ve compared average rates from NYCM and other top car insurance companies in New York.

$3,741
$854
$2,910
$943
$2,347
$733
$3,303
$942
$2,049
$589
*All rates displayed are average annual rates.
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Get personalized auto insurance quotes

Answering a few quick questions to check your availability with New York Central Mutual
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New York Central Mutual home insurance review

New York Central Mutual’s home insurance offerings are pretty straightforward. In addition to the basics (dwelling, other structures, personal property, loss of use, personal liability and medical payments), NYCM offers homeowners a couple of different policy endorsements — but not as many as some of its competitors. These include scheduled personal property, service line coverage and equipment breakdown coverage. NYCM partners with Wright Flood, a private flood insurance company, to offer homeowners flood coverage.

Like its auto policies, NYCM home insurance cannot be purchased online. To get a quote, you must contact a company agent.

Pros and cons of New York Central Mutual Insurance home insurance

New York Central Mutual’s home insurance policy may not be the right fit for every New York homeowner. Here are some quick facts about the carrier and policy type:

Green circle with a checkmark inside

Pros

  • Unique discount opportunities for recently renovated or newly purchased homes
  • Claims service available 24/7
  • Some add-on coverage available for equipment & appliance breakdown and utility line expense
Red circle with an X inside

Cons

  • No online quotes
  • Home insurance not rated by J.D. Power for customer satisfaction
  • Limited tools for digital policy management, especially for digital inventorization of personal belongings
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New York Central Mutual Insurance home insurance cost

NYCM has cheap home insurance rates compared to the national and statewide average. Our analysis of rate data from Quadrant Information Services shows that, on average, NYCM customers pay $663 per year for a $300K dwelling limit policy. This is about 71 percent less than the national average cost of home insurance, which is $2,329 per year for a $300K policy. Below, you can see average rates based on dwelling limits for New York Central Mutual home insurance.

$150K dwelling
New York Central Mutual average premium
$425
National average premium
$1,370
$300K dwelling
New York Central Mutual average premium
$663
National average premium
$2,267
$350K dwelling
New York Central Mutual average premium
$746
National average premium
$2,534
$450K dwelling
New York Central Mutual average premium
$906
National average premium
$3,066
$750K dwelling
New York Central Mutual average premium
$1,425
National average premium
$4,399

Compare New York Central Mutual homeowners insurance rates

Like with auto insurance, your home insurance costs will partly depend on rating factors unique to you. Each carrier evaluates homeowners differently, which is why it’s so important to compare rates before deciding on a policy. You can compare average rates from NYCM and some of New York’s other prominent insurance companies in the table below. Keep in mind that rates are reflective of a policy with a $300K dwelling limit.

$663
- $1,666
$2,088
- $241
$2,206
- $123
$1,254
- $1,075
$2,129
- $200
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Get personalized home insurance quotes

Answering a few quick questions to check your availability with New York Central Mutual

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Your information is kept secure

Powered by Coverage.com (NPN: 19966249)

Advertising disclosure

Compare New York Central Mutual with other insurers

Because of its limited availability, this NYCM insurance review may reveal that it is not the right option for everyone. If this is the case for you, here are three other insurance companies to consider:

Badge Icon Featured

NYCM

NYCM
Rating: 3.7 stars out of 5
3.7
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American Family

American Family
Rating: 4 stars out of 5
4.0
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Geico

Geico
Rating: 4.3 stars out of 5
4.3
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OVERVIEW
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With a wide variety of discount options for both home and auto insurance, American Family could be an option for those who want to stack savings. Unique opportunities for young drivers to save exist too, such as its Young Volunteer discount, which provides a discount for drivers under 25 years old and have volunteered with a non-profit for at least 40 hours.
Read More
If you prefer a large, national insurer for auto insurance, Geico might be one to check out for a car insurance quote because of its array of policy personalization options for auto insurance. It also has a robust online and mobile app for those who want to manage their policies online.
Read More
STANDOUT FEATURES
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Available in 19 states
Life Insurance Guide Icon
Whole and term life insurance
Loan Icon
Offers unique add-ons
Car Icon
DriveEasy telematics program
Online Reviews Icon
Robust digital tools
Dollar Coin Icon
Long list of potential discounts
AVG FULL COV. AUTO RATE
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$2,818 $2,165
J.D. POWER AUTO SCORE
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692/1000 692/1000
AVG HOME RATE
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$2,062 No rates available
J.D. POWER HOME SCORE
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680/1000 Not Scored
AM BEST RATING
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A(Excellent) A++(Superior)
Bankrate logo

Why you can trust Bankrate

Read our full methodology

The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.

78

years of industry experience

9

licensed staff

34.5K

ZIP codes examined

120

carriers reviewed

Is New York Central Mutual Insurance a good insurance company?

Bankrate’s team of insurance experts, which includes licensed agents with decades of combined insurance experience, dedicate time each year to evaluating carriers to help our readers find the best coverage for their needs. Our research finds that New Yorkers who prefer a regional insurance carrier that has had longevity in the insurance market — over 100 years offering home and auto insurance — might want to look into New York Central Mutual. The carrier offers a solid list of discounts (especially for a regional carrier). Its endorsement offerings for auto insurance, however, are slightly more robust than its home insurance.

NYCM may not be best for a tech-savvy home or car owner looking to manage their insurance needs online or through a mobile app. Online quotes are not available, either, so NYCM may be better suited to someone looking for a go-to insurance “guy” to assist them with their policy.

What are real-life customers saying about New York Central Mutual?

As part of our New York Central Mutual insurance review, our insurance editorial team looked at what real customers had to say on Reddit. The general consensus around NYCM was skewed positive, with multiple policyholders citing the company’s strong customer service as a main reason for staying. But, some customers claimed that steep renewals made them look at other options.

Reddit User 1*
Dec 22, 2023
NYCM renewal rates
“I got quotes for $5-6k for my single family home. Which is ridiculous. My home insurance with NYCM was $1900 2 years ago, this year they surprised me with an apology letter and said it’s now $2700+. Going back to another broker in the Bronx to shop around soon.”
Reddit User 2*
Dec 23, 2023
NYCM customer service
“Have them for auto and home insurance. Never made a home insurance claim, but someone hit our car and their customer service department was excellent to work with helping us get a rental and our check for a new car.”

*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.

New York Central Mutual company details

  • Customer service phone number: 1-800-234-6926
  • Customer service email: customerservice@nycm.com
  • Sales: Contact a local agent
  • Payments and billing email: accountstatus@nycm.com
  • Claims phone number: 1-800-234-6926 24/7 or
  • Claims email: myclaim@nycm.com

State availability

New York Central Mutual’s car and home insurance policies are only available in New York.

New York Central Mutual tools and benefits

  • Condo insurance: If you own a condo, you can purchase coverage for personal liability, the interior structure of the condo and personal property under a covered loss.
  • Mobile home insurance: You can purchase four types of coverage for your mobile home including coverage for the mobile home itself, other structures, contents and loss of use as long as the mobile home is less than 10 years old.
  • Home insurance safety tips: NYCM wants to help homeowners stay safe and prevent potential damage. To do so, the company provides a list of safety tips on its website, broken down by season, so you can be proactive in mitigating risk.
  • Business insurance: NYCM writes business insurance for over 200 classes of businesses, so you can get property damage coverage and loss of business coverage. The company writes policies for offices, restaurants, services, retail and residential or building owners.
  • Valued possession coverage: If you own valuables like furs, jewelry, camera equipment, instruments, boats, snowmobiles or sports equipment, you can purchase additional coverage.

Frequently asked questions about New York Central Mutual Insurance

Methodology

Rates

Bankrate utilizes Quadrant Information Services to analyze May 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied: 

User Icon
40 year old
Single male and female driver
Logo for Brand name
2023 Toyota Camry
Primary vehicle
Credit Good Icon
Good credit score
Auto Insurance Guide Icon
Clean driving record
Briefcase Icon
Commutes 5 days

Bodily injury liability

$100,000 per person
$300,000 per accident

Property damage liability

$50,000 per accident

Personal injury protection

$100,000 per accident

Uninsured motorist bodily injury

$100,000 per person
$300,000 per accident

Collision deductible

$500

Comprehensive deductible

$500

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.

If otherwise specified, the base profile has been modified with the following driver characteristics:

Other profiles

Bankrate Score

Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach. 

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

50% Cost & ratings
 
30% Coverage & savings
 
20% Support
 
  • Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC). 
  • Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
  • Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.

Tier scores are unweighted to show the company's true score in each category out of a possible five points.

What policyholders are saying about New York Central Mutual

CTA New York Central Mutual has 49 reviews

New York Central Mutual has 49 reviews

Dive into community reviews below and see what others think about New York Central Mutual.

4.5 Star Icon
49 ratings
90% of consumers
recommend this insurer
Score breakdown
5 stars
57%
4 stars
33%
3 stars
10%
2 stars
0%
1 star
0%
Score by category
Overall rating 4.5 / 5
Original cost 4.2 / 5
Coverage 4.3 / 5
Customer Support 4.5 / 5
Verified Badge Icon How we got these ratings

In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.

Community Reviews

See what users like you are saying about New York Central Mutual.
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Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Like all other insurance companies each year they go up so I don’t know if that’s a good thing or if that’s a bad thing
Insurance Type
Home
Score by category
Original cost 2 / 5
Customer Support 5 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I chose them because they were most affordable
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
The cost the coverage and the friendly people that are willing to help.
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
Great service and price
Insurance Type
Auto
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I have made this choice because this insurer is priced reasonably and the claim process is good with awesome customer service. This is my second insurance. It matches my expectations.
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
The primary reason is representatives are helpful and respond quickly.
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
The cost is reasonable for the coverage.
Insurance Type
Auto + Home
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Local and personal can visit office or call anytime I want
Insurance Type
Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I would highly recommend them to friends and family who need insurance
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Their insurance policy is flexible
Insurance Type
Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 4 / 5
Written by
Natalie Todoroff
Writer II, Insurance
Natalie Todoroff is an insurance writer and industry analyst for Bankrate. She is based in San Francisco and holds a personal lines insurance license.
Edited by Editor II, Insurance