Geico vs. Amica 2024

Geico vs. Amica comparison

In addition to possessing a larger portion of the market share, Geico has a slightly higher AM Best financial strength rating of A++ (Superior), compared to Amica’s A+ (Superior). Both have 24/7 claims service and a wide range of additional insurance products. While Geico’s average rates are 15 percent less than the average cost of car insurance nationwide, Amica’s are 22 percent more. Another factor to consider is that Amica holds the top spot in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, while Geico ranked below average.

Geico pros and cons

Amica pros and cons

Is Geico cheaper than Amica?

Auto insurance costs vary between carriers depending on state laws, available discounts, driver characteristics and several other factors. As you can see in the tables below, Geico typically falls below the national average. Average rates for Amica, on the other hand, skew slightly higher.

Geico vs. Amica: discounts

Car insurance companies offer their own set of discounts. Depending on which you qualify for, you might find that your rate is cheaper than average. Below are some potential discounts you may want to consider when comparing Geico vs. Amica.

Discounts available from both carriers

Many discounts are common amongst most carriers, but the potential savings and eligibility requirements can differ. Some discounts that Geico and Amica have in common are anti-theft, vehicle safety features, paid-in-full and automatic payment discounts, just to name a few. See below for discounts that are unique to each carrier. 

Geico discounts

• Eagle discount: Active and retired federal employees could save up to 12 percent on Geico car insurance.
• Membership and employee discount: Geico is affiliated with more than 500 professional groups, fraternities and sororities. If you’re a member of one of these groups (or a Geico employee), you may qualify for this discount.
• Emergency deployment discount: Military personnel deployed to an imminent danger zone could save up to 25 percent on their policy.

Amica discounts

• Homeownership discount: If you own your home, you could save on your Amica car insurance (even if you insure your home with another company).
• Adaptive headlights discount: If your car comes equipped with adaptive headlights that help you see in low-light conditions, you may be eligible for a discount.
• Forward-collision warning: You may receive a discount if your vehicle has a collision avoidance feature.
• Family loyalty discount: Policyholders younger than 30 could get a discount if their parents have had an Amica auto policy for five years or more.

Geico and Amica telematics programs

Geico’s DriveEasy program may help policyholders save money on their car insurance if they drive safely. Although this telematics discount isn’t available in every state, eligible drivers could earn a discount by downloading a mobile app and allowing the company to track their driving habits and provide driving tips. However, beware — if Geico deems you a risky driver, you could see your rates go up instead of down.

Amica recently introduced a telematics program called StreetSmart. Drivers use a mobile app to track driving habits, as well. Good habits are rewarded with policy discounts or other rewards, including e-gift cards to popular retailers. Your rates will not increase based on tracking data, but how you’re rewarded or your policy is discounted depends on the driving behaviors you exhibit.

Geico vs. Amica: customer experience comparison

Although average rates are essential when comparing car insurance quotes, shoppers looking for top-of-the-line coverage may also want to research customer experience. To evaluate this metric, Bankrate’s team of insurance experts studied scores issued in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study. In addition to J.D. Power scores, we looked at customer reviews for Geico and Amica’s mobile apps. In today’s digital world, many drivers may prefer to handle their policies electronically, which could mean that an easy-to-use mobile app is fundamental for a positive customer experience.

When using these metrics, Amica typically scores higher than Geico. According to J.D. Power, the 2023 industry average score for claims satisfaction is 878 out of 1,000 points. Geico scored below the industry average at 871 out of 1,000. Meanwhile, Amica was the highest-rated company, with a score of 909 out of 1,000.

When it comes to mobile experience, both companies earned high ratings in the App Store, but Geico’s mobile app may be more functional than Amica’s for Android users, based on Google Play ratings. Amica’s lower Google Play score could be due to payment processing issues, as reported by customer reviews.

Customer complaints

Learning how current customers feel about the customer service they receive can help you when deciding on which insurance company is right for you. The National Association of Insurance Commissioners (NAIC) produces an annual complaint index report that can help. This report tracks the amount of complaints lodged against insurance companies each year and assigns the carrier a score. The score has a baseline of 1.00; scores below 1.00 indicate that a provider had fewer complaints than expected for a company its size.

Geico auto insurance customer complaints

Amica auto insurance customer complaints

Frequently asked questions

Methodology

Bankrate utilizes Quadrant Information Services to analyze November 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates are based on a single, 40-year-old male and female driver with a clean driving record, good credit and the following full coverage limits:

• $100,000 bodily injury liability per person
• $300,000 bodily injury liability per accident
• $50,000 property damage liability per accident
• $100,000 uninsured motorist bodily injury per person
• $300,000 uninsured motorist bodily injury per accident
• $500 collision deductible
• $500 comprehensive deductible

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. Our base profile drivers own a 2022 Toyota Camry, commute five days a week and drive 12,000 miles annually. 

These are sample rates and should only be used for comparative purposes. 

Credit-based insurance scores: Rates were calculated based on the following insurance credit tiers assigned to our drivers: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. Four states prohibit or limit the use of credit as a rating factor in determining auto insurance rates: California, Hawaii, Massachusetts and Michigan. 

Incidents: Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident, single speeding ticket and single DUI conviction.

Age: Rates were calculated by evaluating our base profile with the ages 25-70 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts due to state regulations.

Bankrate Scores

Our Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s product availability, financial strength ratings, online capabilities and customer and claims support accessibility. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.