R.E. Hawley is a senior writer for Bankrate. Prior to joining Bankrate’s insurance editorial team in 2024, they worked as senior writer for a popular car ownership and insurance comparison app, leading a team of over a dozen writers in creating customer-focused financial advice content on topics ranging from insurance to vehicle reliability and auto loan refinance. R.E. holds a personal lines insurance license.
Lisa McArdle is an insurance editor who joined the Bankrate team in 2023. She has more than 15 years of experience writing, editing and managing content in a variety of industries, including insurance, auto news and pop culture.
Lisa McArdle is an insurance editor who joined the Bankrate team in 2023. She has more than 15 years of experience writing, editing and managing content in a variety of industries, including insurance, auto news and pop culture.
At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict
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At a glance
Bankrate Award winner for Best Auto Insurance Overall (tie)
4.3
Rating: 4.3 stars out of 5
Bankrate Score
Score breakdown
Auto
Rating: 4.3 stars out of 5
4.3
Cost & ratings
Rating: 4.5 stars out of 5
4.5
Coverage
Rating: 4 stars out of 5
4.0
Support
Rating: 4.4 stars out of 5
4.4
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
About Bankrate Score
Bankrate's take
Nationwide availability, low rates and options for drivers with a wide range of risk profiles could make Geico a strong option for many drivers seeking affordable auto insurance coverage. However, Geico only underwrites its auto coverage, so customers seeking a one-stop-shop for auto, home and life insurance may want to look elsewhere.
Cheap auto premiums compared to national average
Digital-forward approach with fewer local agents
Discounts for younger drivers
Below-average J.D. Power customer satisfaction scores in 7 out of 11 regions
Below-average J.D. Power auto claims satisfaction score
Does not write its own home or life insurance
Auto
Avg. annual premium for full coverage
$2,165
Avg. annual premium for min coverage
$574
New
What’s new with Geico?
Geico is cutting ads; to offset the impacts of inflation, Geico led big-name insurers in reducing advertising budgets in 2023. The company spent under $1 billion in advertising in 2023, compared to over $2 billion two years prior.
In August 2022, Geico closed all 38 Geico Field Representative (GFR) offices in California. Californians can still acquire coverage via the Geico mobile app or online.
Geico car insurance review
Geico received a 4.4 Bankrate Score out of 5 points for its auto insurance product. In the 2024 Bankrate Awards, Geico was named as one of the two best car insurance companies overall and tied with Auto-Owners for Best Budget Auto Insurance Company. Geico was also selected as the Best Car Insurance Company for Young Drivers in recognition of its low rates and competitive discounts for teens and young adults. To determine Geico’s Bankrate Score and award eligibility, the insurance editorial team considered average premium data, available coverage and discounts, financial strength ratings, digital insurance features and third-party rankings for customer satisfaction.
In other words, Geico’s high Bankrate Score suggests that it’s at the top when it comes to meeting its customers’ needs. In particular, Geico may meet the needs of customers seeking basic auto coverage on a budget. While Geico is missing key coverage add-ons that may matter to some drivers — such as gap insurance — its generous list of discounts could offer significant savings, especially to younger drivers, safe drivers and military members or government employees.
Average rates for drivers with an at-fault accident may be more affordable than competitors
Robust digital tools for online policy management
Cons
May have limited local agencies for those who want in-person support
No gap insurance
Below-average J.D. Power scores for customer satisfaction, claims and digital service experience
Geico car insurance cost
Based on Bankrate’s study of rate data from Quadrant Information Services, Geico is one of the cheapest car insurance companies. Its 2024 average cost of car insurance is $2,165 per year for full coverage and $574 per year for minimum coverage. This is notably lower than the 2024 national average cost of car insurance at $2,685 per year for full coverage.
How much is Geico car insurance?
Your driver profile — which encompasses rating factors like your driving record, credit history (in most states) and age — gives Geico a basis for calculating your financial risk as a driver. While most driver profiles receive comparatively low rates from Geico, high risk factors like poor credit or moving violations typically correlate with higher premiums.
The age of a driver and the years of driving experience they’ve accumulated may also play an important role in determining car insurance rates. Young drivers and those who are newly licensed typically pay more for car insurance than drivers with more years of experience behind the wheel. Average insurance rates by age show that auto insurance premiums do tend to decrease over time until your 60s, but you may be able to find the best car insurance rate at any age by compiling car insurance quotes.
For younger drivers, staying on a parent’s policy can keep rates low. The rates shown below are based on a clean driving record.
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.
Geico’s average car insurance rates are below the national average — but that doesn’t mean that Geico will offer the cheapest rates for every driver. Comparing personalized quotes can help you determine whether Geico or another carrier offers the lowest prices for your profile, but the table below may act as a starting place for your shopping process.
Bankrate’s insurance editorial team looked at third-party ratings from J.D. Power and the National Association of Insurance Commissioners (NAIC) for insight into Geico’s customer satisfaction. In J.D. Power’s auto insurance studies, including the 2023 U.S. Auto Claims Satisfaction Study, Geico’s performance is mixed, suggesting some pain points for customers. The NAIC Complaint Index, on the other hand, shows a comparatively low rate of formal customer complaints relative to Geico’s large market share.
Geico auto claims satisfaction
Geico's scores in the 2024 J.D. Power U.S. Auto Insurance Study vary depending on the region. Of the 11 regions, Geico scored above the industry average in four of them: Florida, New England, New York and Texas. It also ranked second for usage-based insurance, behind Nationwide. In the 2023 J.D. Power U.S. In The Auto Claims Satisfaction Study, Geico landed just below the industry average for claims satisfaction.
J.D. Power Auto Claims Satisfaction Study
Chart
Chart with 1 data point.
The chart has 1 Y axis displaying values. Data ranges from 0 to 1000.
Geico has a slightly-lower customer satisfaction than the national average.
End of interactive chart.
Geico auto insurance customer complaints
NAIC complaint index scores indicate whether an insurer’s complaint rates are higher or lower than the industry baseline of 1.00. Scores below the baseline correlate with a low number of complaints relative to the company’s market share.
With a 2023 NAIC complaint index score of 0.55 for private passenger auto insurance, Geico has fewer complaints on average for a company of its size. This index may indicate that Geico's auto insurance policyholders are less likely to file complaints regarding the service they received.
NAIC Complaint Index for auto insurance
Line chart with 3 data points.
The chart has 1 X axis displaying Year. Data ranges from 2021-01-01 00:00:00 to 2023-01-01 00:00:00.
The chart has 1 Y axis displaying Score. Data ranges from 0.54 to 0.58.
End of interactive chart.
Geico car insurance discounts
Geico policyholders have access to numerous potential discounts that may help them save on car insurance. Some discounts include:
Membership and employee discounts: You may be eligible for a discount if you are a member or employee of a participating affiliate company or organization.
Military discounts: Both active duty and retired military policyholders, as well as members of the National Guard or Reserves, may save up to 15 percent on Geico auto insurance.
Emergency deployment discounts: Geico provides up to 25 percent off car insurance for service members who experience an emergency deployment.
DriveEasy safe driving discount: This usage-based telematics program tracks participating members' driving habits and may offer premium discounts to safe drivers.
Multi-vehicle discount: Geico may extend a discount to policyholders who insure multiple vehicles on the same policy.
Good student discount: Full-time students who maintain a strong academic record may receive a discount of up to 15 percent.
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Geico home insurance review
Because Geico does not write its own home insurance policies, it did not receive a Bankrate Score for home insurance. Instead, Geico works with non-affiliated insurance companies to offer homeowners insurance quotes to customers nationwide, with a discount for customers who bundle their home and auto insurance together. For some customers who already have auto insurance through Geico, Geico may offer the best homeowners insurance options, but you may want to consider other carriers if you prefer to have all your coverage through the same company.
Pros and cons of Geico homeowners insurance
If you’re considering getting home insurance quotes from Geico, consider the following advantages and disadvantages of choosing Geico as your home insurance provider:
Pros
Option to service both policies in one place
Bundling discounts may be available
Some underwriting companies may offer competitive rates
Cons
All home insurance policies written through non-affiliated companies
Geico acts as an agent, not the insurance provider
Coverage options may vary depending on underwriting company
Geico home insurance cost
Because Geico’s home insurance policies are underwritten by a wide range of companies, there’s no available data on the average cost of a homeowners insurance policy from Geico. If you choose to get home insurance quotes through Geico, keep in mind that the national average cost of homeowners insurance is $2,267 for $300,000 in dwelling coverage, according to Bankrate’s research.
Geico customer satisfaction
Geico isn’t rated in J.D. Power’s property insurance studies because it issues home insurance policies through non-affiliated companies. For the same reason, any homeowners insurance complaints submitted to the NAIC by Geico customers are attached to the companies underwriting the coverage rather than Geico, which only acts as an agent for homeowners insurance. If you want to purchase home insurance through Geico, consider looking up the NAIC complaint index for the company that issues your quote.
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Get personalized home insurance quotes
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This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Geico life insurance review
Similar to its home insurance policies, Geico life insurance is offered through partner companies. Geico's partnered life insurance offerings are available in three policy types: term life, whole life and universal life insurance. Term life insurance provides coverage for a specific amount of time, such as 10 or 30 years, and is typically used to replace lost income and cover future expenses if the policyholder passes away during the policy term. Customers shopping for the best life insurance company may be able to obtain a term life insurance policy through Geico's partner companies with no medical exam, but they will likely still have to fill out a health and lifestyle questionnaire.
Whole life insurance and universal life insurance are both types of permanent life insurance. These policies do not have a policy end date as long as policy terms are fulfilled. In addition to helping with income, permanent life insurance policies could also be an integral part of estate planning. However, because Geico writes these policies through separate underwriting companies, it’s impossible to give a thorough Geico life insurance review that will apply to all customers purchasing life insurance through Geico.
Compare life insurance providers quickly and easily
See which provider is right for you.
22-24
25-34
35-44
45-54
55-59
60+
Please select age
The amount of coverage you need depends on many factors, including your age, income, mortgage and other debts and anticipated funeral expenses.
0-75,000
75,000-125,000
125,000-250,000
250,000-500,000
500,000-1,000,000
1,000,000+
Please select Coverage amount
Whole life insurance combines life insurance with an investment component.
Coverage for life
Tax-deferred savings benefit if premiums are paid
3 variations of permanent insurance: whole life, universal life and variable life include investment component
Term life insurance is precisely what the name implies: an insurance policy that is good for a specific term of time.
Fixed premium over term
No savings benefits
Outliving policy or policy cancellation results in no money back
Term 5 Years
Term 10 Years
Term 20 Years
Term 30 Years
Whole Life
Final Expense
Not Sure
Please select Policy type
Your information is secure5 digit Zip code is required
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If you’re still wondering if Geico could be a good fit for your insurance needs, you may want to consider requesting quotes from the companies below:
Featured
Geico
Rating: 4.3 stars out of 5
4.3
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate identified key carrier features, coverage offerings, discounts and more
Policyholders who value cheaper car insurance and digital capabilities over bundling multiple insurance policies with the same company might consider Geico as their company of choice.
Allstate, another major insurance company, dominates 5 percent of the total market share compared to Geico’s nearly 7 percent. Allstate also trailed Geico in terms of Bankrate Scores, earning a 3.9 auto Score to Geico’s 4.4. Like Geico, Allstate offers a couple of discounts and special programs that may appeal to younger drivers like the teenSMART driver education program and good student discount. When it comes to homeowners looking to bundle, Allstate edges out Geico. Allstate was awarded the 2024 Bankrate Award for Best Home Insurance Company Overall (tied with USAA) and Best Company For Bundling Home and Auto.
Low-mileage drivers and those who want to build safe driving habits may appreciate Nationwide’s two telematics programs: SmartMiles and SmartRide. Nationwide could also be an option for those who want to bundle home and auto insurance with the same carrier, as the company writes its own homeowners insurance policies. Consumers should note that Nationwide did score below the industry average in J.D. Power's auto claims satisfaction study.
The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.
78
years of industry experience
9
licensed staff
34.5K
ZIP codes examined
120
carriers reviewed
Is Geico a good insurance company?
Bankrate’s insurance editorial team is made up of licensed agents and other industry professionals with combined decades of experience in the world of insurance. Based on the findings of our Geico insurance review, we concluded that Geico may be a good option for drivers seeking a cheap car insurance company with tons of availability, good digital tools and a focus on online shopping and policy management rather than brick-and-mortar agencies.
On the other hand, Geico doesn’t underwrite many other types of insurance, making the carrier a less attractive option for customers seeking a company to manage both auto and home insurance policies. If you’re looking for an insurance provider for affordable home insurance in addition to your auto policy, you may want to look at other companies, such as Allstate or Nationwide, to see if their offers are competitive with Geico’s.
What are real-life customers saying about Geico?
To get a better sense of how Geico policyholders feel about their provider, we looked at comments on social media, including Reddit and TikTok. As one of the nation’s largest private passenger auto insurers, with just over 12 percent of the market share, Geico receives a lot of hate online from current and former customers. But in addition to rants and complaints, we also found satisfied customers in the mix: people who’d been with Geico for years without incident and enjoyed low rates in spite of the turbulent market.
Reddit
On Reddit, we found plenty of frustrated Geico customers, many of whom cited poor communication around insurance claims and an over-emphasis on digital tools for customer service. But for some policyholders, Geico’s digital emphasis was a benefit — and we noted that many customers reported staying with Geico for decades thanks to their low rates.
Reddit User 1*
Jan 9, 2024
Never had an issue
"Have had GIECO for probably 30 years. Have never had an issue. My most recent claim was a rear end that totaled my car. They paid me promptly and even got my deductible back from the other insurance company. (This was in NJ). I did almost all the processing with them from their online portal - maybe talked to a person one or twice only. All insurance rates are high right now - increased in the past year or so. You can save even more if you bundle with apartment or homeowners insurance (do I sound like a commercial now)."
"I called around, and Geico still is the best price around for my car (Honda CRV). Been with Geico for 25 years. Bigger issue is their lack of human customer support & throwing people onto chat boxes and the runaround online."
Mentions of Geico on TikTok mainly center around various customer complaints and scandals, such as a woman in Michigan whose Geico claim was denied due to paperwork she hadn’t filed when she moved to the state. In the comments of this video, we found plenty of outrage, some of which came from current or former Geico customers with similar experiences. However, we also found customers who hadn’t encountered any problems with Geico despite being with the company for years.
TikTok User 1*
May 8, 2024
Total auto claim
"We have Geico. NYS. We’ve had Geico for 20+ years and never had an issue. They just made us 11 K for my husband’s car. They deemed the total paid for a rental. No issues with them."
Can easily make policy changes online or in the mobile app
“Since I have been an insurance agent for so long, I prefer to make policy updates without agent intervention. Geico’s mobile app and website made it easy for me to increase my liability limits and add a new truck to my policy. I did have to call in to put my Kia on a storage plan, but it was a fast transaction, and Geico is one of the few carriers left that will allow me to keep comprehensive coverage on my Soul.”
*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.
Geico company details
Geico offers customers a few ways to get in contact, with an emphasis on online and mobile customer service.
Customer service: 1-800-207-7847
Military support: 800-MILITARY (645-4827)
Chat/email:Geico.com allows customer to connect to agents and make policy changes
Claims: Claims can be filed and managed online through Geico’s website or mobile app, or by calling its toll-free claim number at 1-800-841-3000. For a comprehensive list of claims numbers, please visit the company's claims reporting page.
Emergency roadside assistance: This can be done online through Geico’s website or mobile app or by calling 1-800-424-3426.
Mailing address: Each region and insurance type has a different address, follow this link for specific contact information.
State availability
Geico auto and home insurance is available in all 50 states and Washington, D.C. Depending on your state, the underwriting company for your home insurance may vary.
Geico tools and benefits
Auto insurance may be Geico’s most popular product, but customers can also access the following:
Additional insurance products: Travel insurance, jewelry insurance, identity theft protection and pet insurance are just a few additional insurance options available through Geico.
Dedicated military support: Geico’s 800-MILITARY phone line and Military Deployment Center offer unique support tailored to the insurance needs of military members and families.
Car buying resources: Geico offers online tools and calculators to help customers budget for a new car purchase, including estimating their updated insurance costs.
Parking locator: Geico’s mobile app includes a parking locator function that can help you find a space to park in an unfamiliar or busy area.
Auto Repair Xpress: Geico’s Auto Repair Xpress program aims to make finding a shop during an insurance claim more convenient.
Frequently asked questions about Geico
Geico supports three main initiatives through the Geico Philanthropic Foundation: education, community engagement and equity, justice, diversity and inclusion. The Foundation has donated an average of $6-8 million annually to over 7,000 charities in the last 20 years. It encourages policyholders and the wider public to submit their 501(c)(3) non-profit organizations for donation consideration, provided that the non-profit meets Geico’s criteria. Nominations can be made from the start of the year to Nov. 30.
Filing a claim with Geico can be done online through its website or the mobile app. Policyholders may also call the company's claims line at 800-841-3000.
As Geico homeowners insurance is offered through partner companies, contact information for property claims may vary based on the company that writes your policy. A comprehensive list of property claims contact numbers can be found on Geico's website.
Geico is known as a direct-to-consumer insurance provider. Since policyholders can buy insurance online, over the phone or via the mobile app, Geico doesn't have to pay for brokers to sell and service their insurance. These savings are passed down to its customers.
Geico has over 20 insurance products to help policyholders protect their future finances. Policies range from umbrella coverage, watercraft and business insurance to commercial and medical malpractice insurance. Aside from auto policies, most other products Geico sells are underwritten by non-affiliated insurance companies. These companies set the rate and provide service and claim assistance — Geico only sells the product.
Methodology
Rates
Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied:
40 year old
Single male and female driver
2023 Toyota Camry
Primary vehicle
Good credit score
Clean driving record
Commutes 5 days
Bodily injury liability
$100,000 per person
$300,000 per accident
Property damage liability
$50,000 per accident
Personal injury protection
$100,000 per accident
Uninsured motorist bodily injury
$100,000 per person
$300,000 per accident
Collision deductible
$500
Comprehensive deductible
$500
To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following driver characteristics:
Other profiles
Rates were calculated based on the following insurance credit tiers assigned to our drivers: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. Four states prohibit or limit the use of credit as a rating factor in determining auto insurance rates: California, Hawaii, Massachusetts and Michigan.
Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident, single speeding ticket, single DUI conviction and lapse in coverage.
Rates were calculated by evaluating our base profile with the following differences in mileage: 2K, 5K, 12K (base), 15K and 20K.
Unless otherwise stated, rates are for 2023 vehicle models. For new vs used vehicles, we included the following year in our calculations: 2013.
Rates were calculated by evaluating our base profile with the ages 18-70 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts due to state regulations. For teen drivers, rates were determined by adding a 16- or 17-year-old teen to their 40-year-old married parents' policy. The rates displayed reflect the total cost of a driver this age added to their parents’ policy.
The following states do not use gender as a determining factor in calculating premiums: California, Hawaii, Massachusetts, Michigan, North Carolina, Pennsylvania.
Rates were evaluated based on the following marital/family status: single (base), married, 40-year-old married man and woman. Marital status is not a rating factor in Hawaii and Massachusetts.
Bankrate Score
Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
What policyholders are saying about Geico
Geico has 25 reviews
Dive into community reviews below and see what others think about Geico.
4.6
25
ratings
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
100% of consumers recommend this insurer
Score breakdown
5 stars
64%
4 stars
36%
3 stars
0%
2 stars
0%
1 star
0%
Score by category
Overall rating4.6 / 5
Original cost4.0 / 5
Coverage4.6 / 5
Customer Support4.6 / 5
How we got these ratings
In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.
Community Reviews
See what users like you are saying about Geico.
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
I was buying a new car and needed insurance fast. I could only get online quotes from very few of the few well-known brands and Geico was the least expensive one!
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They have decent coverage and good customer service, but they’re a little expensive for full coverage.
Insurance Type
Auto
Score by category
Original cost2/ 5
Customer Support4/ 5
Coverage4/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Cheap
How does this insurer compare to insurance companies you’ve had in the past?
Cheap
Insurance Type
Auto
Score by category
Original cost5/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Cost
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Pro: premium cost Con: Would not leave
Insurance Type
Auto
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Family recommendation
How does this insurer compare to insurance companies you’ve had in the past?
Lot better than other Companys
Insurance Type
Auto + Home
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
They have the best plans for the best cost.
How does this insurer compare to insurance companies you’ve had in the past?
They have the best cost for more in the plans
Insurance Type
Auto
Score by category
Original cost3/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
They’re are good compared to other car insurers in there customer service quality is excellent they’ve met my expectations.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Coverage that they customize to my special needs.
Insurance Type
Auto
Score by category
Original cost3/ 5
Customer Support3/ 5
Coverage4/ 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
Only had geico
Insurance Type
Auto + Home
Score by category
Original cost5/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
It was the best fit for what I wanted.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They have great rates. And I would leave for a better option.
Insurance Type
Auto + Home
Score by category
Original cost5/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
They basically compare similarly. The real difference is the price
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Reason to stay price, reason to leave is when price increases
Insurance Type
Auto
Score by category
Original cost3/ 5
Customer Support3/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
The customer service is outstanding
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
R.E. Hawley is a senior writer for Bankrate. Prior to joining Bankrate’s insurance editorial team in 2024, they worked as senior writer for a popular car ownership and insurance comparison app, leading a team of over a dozen writers in creating customer-focused financial advice content on topics ranging from insurance to vehicle reliability and auto loan refinance. R.E. holds a personal lines insurance license.
Lisa McArdle is an insurance editor who joined the Bankrate team in 2023. She has more than 15 years of experience writing, editing and managing content in a variety of industries, including insurance, auto news and pop culture.
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