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Corebridge Financial life insurance review 2025

Updated Apr 03, 2025
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At a glance

4.2
Rating: 4.2 stars out of 5
Bankrate Score
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Life

Rating: 4 stars out of 5

4.0

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Cost & ratings

Rating: 2.9 stars out of 5

2.9

Coverage

Rating: 5 stars out of 5

5.0

Support

Rating: 4.5 stars out of 5

4.5

About Bankrate Score

Bankrate's take

Policyholders seeking a range of life insurance options, especially with the flexibility of 18 different term life insurance lengths, might consider Corebridge Financial (previously AIG Life & Retirement) as their company of choice. However, those who prioritize face-to-face interactions with local agents might want to explore other providers.

  • Offers a wide range of life insurance options, including term, indexed universal, whole and guaranteed issue policies
  • Term life policies available in 18 different durations, from 10 to 35 years
  • Simplified issue whole life and guaranteed issue policies available — no medical exam required
  • Backed by American General Life Insurance Company (AGL), which holds an A (Excellent) AM Best rating for financial strength
  • Scored 575 out of 1,000 in the 2024 J.D. Power U.S. Individual Life Insurance Study — the lowest among ranked insurers
  • Higher-than-average number of complaints with the NAIC for individual life insurance

Corebridge Financial life insurance

Corebridge Financial holds a 4.0 out of 5.0 Bankrate Score — thanks in large part to its broad mix of policy options and strong financial footing.  Whether you're just beginning to build your family or you're enjoying your retirement years, there's a chance you might find a policy that aligns with your specific needs. Corebridge Financial's diverse selection caters to different life stages and priorities, but it's important to evaluate how each option fits into your personal financial plan.

While the majority of states under Corebridge Financial see American General Life Insurance Company (AGL) as the underwriting company, The United States Life Insurance Company in the City of New York underwrites New York policies.

Before you start shopping for coverage, you may find it helpful to use a life insurance calculator to determine how much coverage you need and what offerings within Corebridge Financial’s array of insurance products fit your budget.

Coverage types and key considerations

Corebridge Financial's life insurance offerings reveal a diverse range of coverage types tailored to various needs. This section will illuminate these options guiding you toward an informed choice for your unique circumstances.

  • Term: Corebridge Financial's term life policies come in 18 different term lengths, typically appealing to those needing coverage for a specific time, like 10 to 35 years. This could be a good match for a young family managing a mortgage. These policies start with death benefits at $100,000 and can go beyond $1,000,000. Plus, there's an option to transition to permanent insurance if your needs change.
  • Permanent: While more costly than term life, Corebridge Financial's permanent options, including whole and universal life, offer lifetime coverage and the chance to accumulate cash value.
    • Whole: The SimpliNow Legacy plan is a simplified issue whole life policy — no medical exam, just straightforward coverage between $5,000 and $35,000. It’s built for speed and ease, especially for people who want to cover end-of-life expenses without jumping through underwriting hoops.
    • Indexed Universal: Corebridge also offers indexed universal life (IUL) insurance for those looking to build cash value while maintaining permanent coverage. You’ll have two options here: Max Accumulator+ III for more growth potential, and Value+ Protector III for more predictable protection. These policies tie into market performance but with limits in place to reduce downside risk.
    • Guaranteed: For those between 50 and 80 who may not qualify for traditional policies, Corebridge’s Guaranteed Issue Whole Life could be a solid fit. There are no medical questions, no exams — just guaranteed acceptance with coverage from $5,000 to $25,000. Policies also come with built-in living benefits for chronic and terminal illness, and premiums stay the same for life. This kind of coverage is generally helpful for covering funeral costs or other final expenses without burdening your loved ones.

Pros and cons of Corebridge Financial life insurance

Corebridge Financial offers a solid variety of life insurance products, but it may not check every box for every shopper. While the company stands out for flexibility and no-exam policy options, recent customer satisfaction ratings show there’s room for improvement.

Green circle with a checkmark inside

Pros

  • Several product types available
  • 18 different term life insurance policy lengths
  • Strong social responsibility
Red circle with an X inside

Cons

  • Placed last out of 21 companies in the 2024 J.D. Power U.S. Individual Life Insurance Study
  • No local agents
  • Higher-than-average NAIC Complaint Index for individual life

Corebridge Financial life insurance riders 

Corebridge Financial offers several life insurance riders, which are add-on coverage options that may help you broaden your policy’s scope. Riders will generally make your policy more expensive, so those looking for the cheapest life insurance may choose to pass on these options, but the extra coverage might be worth it. Corebridge life insurance riders vary depending on the policy type you choose, but a few options include:

  • Accelerated death benefit: Available on Corebridge Financial’s term and some simplified issue whole life policies, this rider may increase your death benefit if your death is caused by eligible accidents.
  • Chronic illness:Available on both universal life options and included automatically in the guaranteed whole life option, this rider gives you access to a portion of your death benefit while you are still living if you are diagnosed with a qualifying chronic illness.
  • Terminal illness: Both of Corebridge Financial’s whole life options and its term life insurance offer a terminal illness rider. The rider is included automatically on guaranteed whole life policies and is available on simplified issue whole life policies if you select the level death benefit option. This endorsement allows you to access some of your death benefit early if you’ve been diagnosed with a terminal illness.
  • Waiver of premium: Only available on term life insurance policies, a waiver of premium rider would allow a policyholder who experiences total disability to maintain coverage without paying premiums after a waiting period of six months.

Corebridge Financial customer satisfaction

When researching life insurance providers, third-party ratings can give you a clearer picture of both customer experience and financial reliability. Corebridge Financial, formerly AIG’s life and retirement division, now operates independently but still underwrites most policies through American General Life Insurance Company. In the 2024 J.D. Power U.S. Individual Life Insurance Study, Corebridge ranked last among major life insurers with a score of 575 out of 1,000, suggesting below-average customer satisfaction. However, the company’s financial backing remains solid, with its underwriter holding an A (Excellent) rating from AM Best — a signal of strong claims-paying ability, even if service experience may vary.

Corebridge Financial insurance customer complaints

The National Association of Insurance Commissioners (NAIC) offers valuable insights for customer satisfaction. The NAIC provides Complaint Index scores for insurance providers, allowing consumers to gauge the relative number of complaints a company receives. An NAIC score of 1.00 is considered a baseline, indicating a standard expectation of complaints for a company of its size. Scores below 1.00 suggest fewer than expected complaints, while scores above indicate a higher number. Furthermore, the NAIC differentiates these scores based on product type to give a clearer picture of company performance in specific sectors.

Here’s how Corebridge’s NAIC scores compared over the past three years. Keep in mind these scores reflect Corebridge’s complaint index, but are pulled from American General Life Insurance Company which is the primary underwriter for the bulk of Corebridge’s customers.

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Compare Corebridge Financial with other insurers

Corebridge Financial sells numerous life insurance products, but no company is one-size-fits-all. If you’re shopping around and comparing life insurance quotes, you might want to check out these life insurance companies, too.

Corebridge Financial vs. Prudential

Both Corebridge and Prudential offer a wide range of life insurance products, but their strengths differ. Prudential stands out with extensive universal life options and more than a dozen riders to tailor coverage, but it also has a below-average customer satisfaction score in the 2024 J.D. Power study. Corebridge, on the other hand, includes both term and guaranteed issue policies with simplified underwriting, making it potentially more accessible for those with health concerns. However, Corebridge also placed last in the same J.D. Power study, suggesting both may lag in customer experience.

Learn more: Prudential life insurance review

Corebridge Financial vs. Fidelity

Fidelity Life may appeal to shoppers looking for simplified or no-medical-exam policies, especially for older applicants. It offers a solid range of term and whole life policies under the RAPIDecision umbrella, and its emphasis on quick online access is a plus. But while Fidelity Life boasts flexibility, it isn’t available in all states and has drawn some service complaints. Corebridge has broader product depth, including indexed universal life and guaranteed issue whole life, but may also come with higher complaint volumes based on NAIC data.

Learn more: Fidelity Life insurance review

Corebridge Financial vs. New York Life

New York Life offers strong financial stability, high satisfaction scores and a broad selection of policy types, including whole life, term, universal and variable universal life. Unlike Corebridge, New York Life typically always requires medical underwriting, which may not work for every applicant but can lead to more competitive rates. With a higher J.D. Power score and long-standing reputation, New York Life may be a better fit for shoppers seeking strong service and agent support. Corebridge, by contrast, may suit those looking for simplified issue options or more flexible term life options.

Learn more: New York Life insurance review

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Is Corebridge Financial a good insurance company?

Drawing upon our editorial team's extensive insurance expertise, we examined Corebridge Financial life insurance from a consumer perspective. Under its rebranding, the company impresses with its wide array of policies and riders. Notably, the choice of 18 different term lengths stands out as a distinctive feature in the insurance realm.

However, as a relatively new entity, Corebridge Financial has yet to secure standalone third-party ratings. It's also worth noting that Corebridge’s customer satisfaction scores trail behind industry averages. Therefore, while considering an insurance policy with them, potential policyholders might find it beneficial to explore multiple options and compare quotes to ascertain if Corebridge Financial aligns with their needs.

What are real-life customers saying about Corebridge Financial?

To get a better sense of how Corebridge Financial performs beyond the fine print, we looked at what real customers are saying on Trustpilot. These firsthand reviews shed light on the actual experiences policyholders have had — from standout service during claims to challenges with delays and follow-up. While no insurer is perfect, these voices help paint a fuller picture of what it’s like to work with Corebridge day to day.

Trustpilot user 1*
Jan 1, 2023
Professional and courteous experience
I recently encountered an issue with unpaid claims for my accidental insurance with CoreBridge Financial/AIG. From the moment I reached out to their executive customer service team, I was met with prompt and thorough attention to my concerns. The representative was not only professional and courteous but also demonstrated a deep understanding of my situation. They kept me informed throughout the entire process, ensuring I understood each step they were taking to resolve my issue. Their dedication to resolving my claims swiftly and efficiently was truly commendable. In a world where customer service often falls short, CoreBridge Financial/AIG stands out as a company that genuinely cares about its clients. Thanks to their diligence and commitment, my claims were resolved to my complete satisfaction. I highly recommend CoreBridge Financial/AIG to anyone seeking reliable and responsive insurance services.
Trustpilot user 2*
Jan 1, 2023
Failure to refund premiums
Paid into Return of Premium life insurance policy over 20 years ago. As the term neared its completion, I called to be reassured of the process, ensure my automatic bank payments would terminate upon making the final payment, and ensure they had my current address on file. Policy met its end of term two months ago, and I am owed several thousands of dollars. This return of premium was factored into my lifetime financial planning over 20 years ago. Was told the check is in the mail, but it never came. Several calls later, I confirmed that alleged check was not cashed, and a new one would be sent. Several weeks later, called to complain the alleged second check never arrived. In over 50 years, I have never been victim of mail loss or theft, and I happen to have great confidence in the USPS. Meanwhile, I continue to receive regular USPS correspondence from them informing me I am several hundred dollars delinquent in payments. AIG/AGLI/Corebridge had no issues with me paying my automatic monthly payments each time and on time for 20 years, but something appears to have gone terribly wrong. Strongly encourage anyone experiencing the same (and sadly, it appears I am not alone) to expeditiously file complaints with Federal Trade Commission and State Attorney Generals Office.

*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.

Corebridge Financial company details

State availability

Corebridge Financial life insurance is accessible across all 50 states and Washington, D.C. However, specific life insurance product offerings may be limited or not available in select states. To get a detailed understanding of product availability in your state, it's recommended to reach out to Corebridge Financial's customer service team.

Corebridge Financial life tools and benefits

Corebridge life insurance is extensive, but the company also sells other financial products and services that might be helpful to you:

  • Annuities: Corebridge Financial also offers fixed, variable and indexed annuities, along with variable annuities with structured outcome investments. Corebridge also offers annuities.
  • Retirement planning workbook: Corebridge Financial offers a free digital workbook for those beginning to plan for retirement and their financial needs.

Frequently asked questions about Corebridge Financial

Bankrate Score Methodology

Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s financial strength, product and rider offerings, availability, customer experience and corporate sustainability. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

5
Rating: 5 stars out of 5
Overall Score
  • Ratings 40%
  • Coverage options 40%
  • Accessibility & process 20%
  • Tier 1 (Ratings): To determine a life insurance company’s financial health and reliability, we assessed several industry-standard ratings, such as J.D. Power, AM Best, Comdex, the National Association of Insurance Commissioners (NAIC), and credit agencies like Moody’s, Fitch and S&P.
  • Tier 2 (Coverage options): We assessed companies’ coverage options, availability and policy features to help policyholders find a provider that best meets their needs. We examined each company’s life insurance product lines, including term, whole and universal life options.
  • Tier 3 (Accessibility & process): To assess the ease and transparency of applying for coverage, we reviewed the simplicity of obtaining a quote and insurers' underwriting processes — including eligibility requirements. We also considered insurers’ community engagement.
Written by
Ashlyn Brooks
Writer II, Insurance
Ashlyn Brooks is a finance writer with more than half a decade of experience, known for her knowledge in areas such as taxes, insurance, investing, retirement, finance news, and banking products.
Edited by Editor II, Insurance