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Cincinnati insurance review 2025

Updated Apr 11, 2025
  • At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation of . Our content is backed by Coverage.com LLC, a licensed entity (NPN: 19966249). For more information, please see our .

At a glance

4.1
Rating: 4.1 stars out of 5
Bankrate Score
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Auto

Rating: 4.3 stars out of 5

4.3

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Home

Rating: 4 stars out of 5

4.0

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Life

Rating: 3.9 stars out of 5

3.9

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Bankrate's take

Policyholders who value affordable insurance for high-value assets over robust coverage options might consider Cincinnati as their company of choice.

  • Policies sold by local agents
  • Auto Plus endorsement
  • Earthquake coverage
  • Life insurance available in 49 states
  • No J.D. Power ratings
  • No online quotes

Cincinnati car insurance review

Drivers with higher-end lifestyles may particularly benefit from Cincinnati car insurance, especially when the coverage is combined with other product lines. Auto insurance coverage is available in most states and Washington, D.C., but Cincinnati does not sell auto insurance in Alaska, Louisiana, Mississippi, Oklahoma or South Dakota. If you’re shopping for the best car insurance company, it may be worth getting a quote from Cincinnati to see how well its coverage fits your situation.

Cincinnati offers all the standard auto insurance coverage types, plus several endorsements to help you build a policy that works for you. Drivers looking for a coverage boost might be interested in the Personal Auto Plus endorsement, which adds numerous optional financial protections to your policy, including trip interruption coverage, airbag replacement and lock replacement — although the specifics of the endorsement vary by state. These optional add-ons, plus Cincinnati’s high financial strength rating and low level of complaints, contribute to its auto insurance Bankrate Score of 4.1 out 5.0.

Pros and cons of Cincinnati car insurance

If you’re in the process of getting car insurance quotes and comparing rates, you may want to think about comparing other aspects of insurers too. That way, you get a better understanding of how a company will fit your needs. Here are some pros and cons that we identified in our Cincinnati Insurance review for the company’s car insurance product:

Green circle with a checkmark inside

Pros

  • Robust Auto Plus endorsement
  • Local agents may better understand the needs of policyholders in your area
  • Has insurance options for antique and collector cars
Red circle with an X inside

Cons

  • No J.D. Power customer claims satisfaction ratings
  • Not available nationwide
  • No online quotes
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Cincinnati car insurance cost

Based on Bankrate’s analysis of premium data from Quadrant Information Services, the average cost of full coverage car insurance with Cincinnati is $1,887 per year, while minimum coverage costs an average of $546 per year, as of April 2025. For comparison, the national average cost of car insurance is $2,685 per year for full coverage and $800 per year for minimum coverage. Your unique rating factors, such as the make and model of your car and where you live, will impact how much you pay, and your rate with Cincinnati could be higher or lower than the averages we show here.

How much is Cincinnati car insurance?

Your driving history has a large impact on how much you pay for your car insurance. Drivers with at-fault accidents or moving violations on their records may find it harder to find cheap car insurance. Below, we compare Cincinnati’s average rates to the national average for a few different driver profiles.

Good driver, good credit
Cincinnati full coverage premium
$1,887
National full coverage premium
$2,685
Cincinnati full coverage premium
$2,957
National full coverage premium
$4,712
Cincinnati full coverage premium
$2,514
National full coverage premium
$3,293
Cincinnati full coverage premium
$2,965
National full coverage premium
$3,884
Cincinnati full coverage premium
$6,755
National full coverage premium
$5,225
*All rates displayed are average annual rates.

Cincinnati car insurance quotes by age

In most states, your age is also a major car insurance rating factor. Younger drivers usually pay higher rates but may be able to save on car insurance by staying on their parents’ policies until they have established their own households. We compare Cincinnati’s average rates to the national average for several ages below, and we’ve included young drivers both on and off their parents’ policy (note that drivers under 18 are not legal adults and generally cannot own a car insurance policy). These drivers have clean driving records; keep in mind that driving incidents will likely increase rates.

Cincinnati full coverage premium
$2,983
National full coverage premium
$5,768
Cincinnati full coverage premium
$2,688
National full coverage premium
$4,968
Cincinnati full coverage premium
$3,723
National full coverage premium
$5,464
Cincinnati full coverage premium
$2,262
National full coverage premium
$3,320
Cincinnati full coverage premium
$1,976
National full coverage premium
$2,877
*All rates displayed are average annual rates.

Compare Cincinnati car insurance rates

$1,887
$546
$2,910
$943
$2,347
$733
$2,165
$574
$3,303
$942
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Answering a few quick questions to check your availability with Cincinnati
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Cincinnati home insurance review

While Cincinnati home insurance stands out for its high-value home coverage, the carrier insures homes of any value in the states it serves (all but Alaska, Louisiana, Mississippi, Oklahoma and South Dakota). Homeowners have a couple of different options to choose from, including the Executive package for homes of any value and the Executive Capstone package for homes valued at $1 million or more. Each package comes with its own set of built-in coverage and optional endorsements like Wildfire Protection Service, water damage coverage, golf cart coverage and kidnap and ransom coverage to name a few. Package availability varies by state. 

Our Cincinnati home insurance review determined the company has a Bankrate Score of 4.0 out of 5.0 for home insurance based on its low average premiums, high financial strength rating and low NAIC Complaint Index.

Pros and cons of Cincinnati homeowners insurance

Just like with auto insurance, it may be helpful to compare home insurance quotes as well as other aspects of each insurer as you shop. We identified the following perks and drawbacks of Cincinnati home insurance to keep in mind as you shop for coverage:

Green circle with a checkmark inside

Pros

  • Two levels of coverage to choose from depending on the value of your home
  • Several endorsements available
  • Sold by local agents
Red circle with an X inside

Cons

  • No J.D. Power customer or claims satisfaction ratings
  • Not available nationwide
  • Fewer discounts advertised than many competitors
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Cincinnati home insurance cost

Nationally, home insurance costs an average of $2,267 per year for $300,000 in dwelling coverage. Cincinnati Insurance’s average annual premium for the same amount of coverage is $1,728 per year, which is 24 percent less. Remember that the cost of home insurance will vary based on a number of factors, though, including the specific features of your home, your claims history, your state and the coverage limits on your policy. Below, we compare Cincinnati’s average rates to the national average for several dwelling coverage amounts.

$150K dwelling
Cincinnati average premium
$988
National average premium
$1,370
$300K dwelling
Cincinnati average premium
$1,728
National average premium
$2,267
$350K dwelling
Cincinnati average premium
$1,961
National average premium
$2,534
$450K dwelling
Cincinnati average premium
$2,447
National average premium
$3,066
$750K dwelling
Cincinnati average premium
$3,909
National average premium
$4,399

Compare Cincinnati homeowners insurance rates

Home insurance rates for the same home may vary by company. Each insurer has its own formula for calculating rates and discounts, so comparing policy quotes is important.

$1,728
- $539
$2,088
- $179
$2,206
- $61
$1,254
- $1,013
$2,129
- $138
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Answering a few quick questions to check your availability with Cincinnati

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Cincinnati life insurance review

Cincinnati offers three types of life insurance policies — term, whole and universal — to suit the financial considerations of potential policyholders. Although Cincinnati’s products don’t particularly stand out as unique, it could still be a good choice for life insurance depending on your circumstances. Unlike auto and home insurance, Cincinnati offers life coverage in 49 states and Washington, D.C. New York residents unfortunately don’t have access to Cincinnati life insurance.

Pros and cons of Cincinnati life insurance

As you shop for and compare life insurance quotes, you may want to take even more care to look at factors other than price. The cost of life insurance is based primarily on your age, health and the type of policy you choose. Identifying the pros and cons of different life insurance companies can help you find a carrier that meets your needs. Here are some areas where Cincinnati excels and falls short:

Green circle with a checkmark inside

Pros

  • Sells three types of life insurance: term, whole and universal
  • Offers a wide range of term life insurance policy lengths, from one to 30 years
  • Sold by local financial professionals to help guide you to the right policy type
Red circle with an X inside

Cons

  • Not available in New York
  • Few riders advertised
  • No J.D. Power life insurance satisfaction score

Compare life insurance providers quickly and easily

See which provider is right for you.

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Compare Cincinnati with other insurers

While Cincinnati Insurance company may be a great fit for some, you may also have other needs to consider. If you are gathering quotes from multiple insurers, you might want to consider these carriers as well:

Badge Icon Featured

Cincinnati

Cincinnati
Rating: 4.2 stars out of 5
4.2
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Auto-Owners

Auto-Owners
Rating: 4.3 stars out of 5
4.3
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Chubb

Chubb
Rating: 4.3 stars out of 5
4.3
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OVERVIEW
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Auto-Owners has an impressive list of endorsements and discounts that you might find helpful if you value personalizing your policies. Combine that with a low overall NAIC complaint index and several helpful discounts, and you may find that Auto-Owners is a great choice for your needs.
Read More
Similar to Cincinnati, Chubb specializes in high-value homes. The company’s coverage offerings and policy extras are specifically geared toward clients with a high net worth.
Read More
STANDOUT FEATURES
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Mortgage Puchase Icon
Guaranteed home replacement
Lock Icon
Identify left coverage
Home Insurance Guide Icon
Sewer backup coverage
Phone Icon
24/7 customer service
New Car Icon
Masterpiece auto insurance
Briefcase Icon
Free consulting service
AVG FULL COV. AUTO RATE
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$1,810 $3,541
J.D. POWER AUTO SCORE
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692/1000 Not Scored
AVG HOME RATE
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$2,005 $3,121
J.D. POWER HOME SCORE
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719/1000 773/1000
AM BEST RATING
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A++(Superior) A++(Superior)
Bankrate logo

Why you can trust Bankrate

Read our full methodology

The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.

78

years of industry experience

9

licensed staff

34.5K

ZIP codes examined

120

carriers reviewed

Is Cincinnati Insurance a good insurance company?

Cincinnati could be a good insurance company for many drivers and homeowners. The company offers a wide range of products and options and has a low level of complaints about its service. Cincinnati could be a particularly good choice for homeowners with high-value homes, due to the unique Executive Homeowner and Executive Capstone policies. Cincinnati doesn’t have the most robust digital tools, though, and it isn’t available nationwide. The best way to know if Cincinnati is the right company for you is to reach out to a local agent, get a quote and evaluate the coverage offerings and service for yourself.

What are real-life customers saying about Cincinnati?

To provide a clearer picture of the customer experience with Cincinnati Insurance, we've sourced real-life takes from two popular online platforms: Reddit and Bogleads.org, where users share honest reviews and offer personal experiences. Similarly, Bogleheads offers a space for users to request personal anecdotes and opinions from other users.

Reddit

From the Reddit community, Cincinnati Insurance reviews are overwhelmingly positive. For the most part, people are happy with how quickly claims are paid out and the level of coverage offered. However, there are a few negative experiences detailing inconsistent service or denied claims.

Reddit User 1*
Nov 28, 2023
Cincinnati claims
I’ve had Cincinnati for about 5 years and it has been incredible. Great price and great customer service. I’ve had both a home claim and car claim. Both were extremely smooth and there was no pushback. Highly recommend.
via Reddit
Reddit User 2*
Jan 12, 2024
Auto repair experience
Solid company but I've had a body shop complain about them recently. It was sort of shocking because they used to be known for being "easy" and paying whatever the shop asked for.
via Reddit

Bogleheads.org

Bogleheads.org also had positive Cincinnati Insurance reviews. Customers particularly praised the ability to talk to a local agent instead of getting a different customer service rep every time they call. Some customers mentioned that Cincinnati rates are only marginally better than alternatives.

Bogleheads User 1*
May 1, 2022
Switching from Chubb to Cincinnati
We just switched to Cincinnati from Chubb. We had Chubb for many years, but they objected to our Ring alarm system for fire and burglary. They don’t believe in WiFi. Cincinnati was fine with it.
Bogleheads User 2*
Jul 4, 2023
Cincinnati claims experience
I’ve had them for 20+ years. I have home, auto, and liability coverage. I haven’t had many claims, but the ones I had were processed fairly.

*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.

Cincinnati company details

  • Auto and home insurance customer service: 1-888-242-8811
  • Auto and home insurance claims: 1-877-242-2544
  • Life insurance customer service: 1-800-783-4479
  • Life insurance claims: 1-888-212-6970
  • Automated pay-by-phone: 1-800-364-3400
  • Payments and online support: 1-888-242-0888
  • Mailing address: P.O. Box 145496, Cincinnati, OH 45250-5496

State availability

Available in 45 states and Washington, D.C. Cincinnati does not sell auto or home insurance in Alaska, Louisiana, Mississippi, Oklahoma or South Dakota. Cincinnati life insurance is available nationwide, with the exception of New York.

Cincinnati tools and benefits

In addition to its core businesses of auto, home and life insurance, Cincinnati offers a number of other types of insurance as well as some tools that can help policyholders manage their financial business easily. Here are a few of the tools and benefits that are available:

  • Business insurance: If you own a business, you may want to take advantage of Cincinnati’s commercial options, including business auto, commercial property and workers’ compensation insurance.
  • Personal articles coverage: This policy type, also called scheduled personal property coverage, is designed to insure high-value items like fine jewelry, collectibles or antiques.
  • Boat insurance: If you own boats or personal watercraft that are both over or under 20 feet long, you can insure them through Cincinnati Financial.
  • Personal umbrella insurance: Umbrella insurance provides additional liability coverage that can help further protect your finances.
  • Antique and collector car coverage: Insure your collector cars on the same policy as your other vehicles, making policy management simple and easy.
  • Mobile app: You can access your Cincinnati account through the mobile app, which is available for iOS and Android. Android users give the app a rating of 4.0, while iOS users rate the app 4.7.
  • Executive Capstone program: If you have a home with a replacement cost value of $1 million or more, the Executive Capstone program could help you financially protect your home and could also extend to your auto, collector cars, boat or yacht policy and your personal umbrella policy
  • Annuities: If you’re trying to save for retirement, you may be interested in the variety of annuities that Cincinnati provides its customers.

Frequently asked questions about Cincinnati Insurance

Methodology

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Rates

Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied: 

User Icon
40 year old
Single male and female driver
Logo for Brand name
2023 Toyota Camry
Primary vehicle
Credit Good Icon
Good credit score
Auto Insurance Guide Icon
Clean driving record
Briefcase Icon
Commutes 5 days

Bodily injury liability

$100,000 per person
$300,000 per accident

Property damage liability

$50,000 per accident

Personal injury protection

$100,000 per accident

Uninsured motorist bodily injury

$100,000 per person
$300,000 per accident

Collision deductible

$500

Comprehensive deductible

$500

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.

If otherwise specified, the base profile has been modified with the following driver characteristics:

Other profiles

Bankrate Score

Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach. 

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

50% Cost & ratings
 
30% Coverage & savings
 
20% Support
 
  • Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC). 
  • Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
  • Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.

Tier scores are unweighted to show the company's true score in each category out of a possible five points.

What policyholders are saying about Cincinnati

CTA Cincinnati has 50 reviews

Cincinnati has 50 reviews

Dive into community reviews below and see what others think about Cincinnati.

4.1 Star Icon
50 ratings
80% of consumers
recommend this insurer
Score breakdown
5 stars
48%
4 stars
32%
3 stars
10%
2 stars
2%
1 star
8%
Score by category
Overall rating 4.1 / 5
Original cost 4.0 / 5
Coverage 4.2 / 5
Customer Support 4.2 / 5
Verified Badge Icon How we got these ratings

In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.

Community Reviews

See what users like you are saying about Cincinnati.
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Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
They treat me well. Others don’t treat me well. It met my expectations.
Insurance Type
Home
Score by category
Original cost 2 / 5
Customer Support 5 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Great experience its cost is low
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 2 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I chose this because it seemed like the best option compared to others their prices are great and affordable
Insurance Type
Auto + Home
Score by category
Original cost 4 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I chose the best one to fit my budget
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 4 / 5
Coverage 2 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
for price and coverage
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
Best affiliate service insurance company
Insurance Type
Auto
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Very great services haven't had any issues I highly recommend
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 4 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
Affordable Dependable
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I stay with them because it is easy and I already have everything setup. I would want to switch because they keep raising their rates needlessly. I will look for another insurer that is cheaper.
Insurance Type
Auto + Home
Score by category
Original cost 2 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Very good company to do business with
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5