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Bear River insurance review 2024

Updated Jul 04, 2024
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At a glance

Bankrate's take

Based on Bankrate's Bear River Insurance review, policyholders in Utah who are looking for a local company that understands the needs of drivers and homeowners in the Beehive State might consider Bear River as their company of choice.

  • Local agents throughout Utah
  • Low complaint rating with NAIC
  • Few available car or home endorsements
  • Robust discount lists for car and home insurance
  • Discount for older vehicles
  • Discount for paid-off mortgage
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New

What’s new with Bear River?

In 2021, Bear River added two home insurance endorsements to its portfolio: Buried Utility Line/Service Line coverage and Equipment Breakdown coverage. These options are becoming more widely available, and this change could indicate that Bear River keeps pace with the industry and the needs of its policyholders.

Bear River car insurance Review

For Utah drivers looking for a local insurance solution, Bear River may be worth considering. The company sells car insurance only in the Beehive state, and that suggests that its agents have solid on-the-ground knowledge of the challenges facing drivers in the state.

Bear River car insurance offers all the basic types of coverage you would expect to find at a full-service company, including liability, comprehensive and collision, personal injury protection and uninsured motorist coverage. There are a few possible endorsements: roadside assistance and rental car reimbursement, and a number of discounts to help you save money on your policy. Although the company isn't featured on Bankrate's list of the best car insurance companies, that is largely due to its limited availability, and not to any major deficiencies in its products.

Pros and cons of Bear River car insurance

Like any company, Bear River Mutual has its perks and drawbacks. It can be helpful to understand these while shopping for coverage, especially if you are getting car insurance quotes from multiple carriers. Knowing the pros and cons of each company could help you make a more informed coverage decision.

Green circle with a checkmark inside

Pros

  • Local agents available
  • Coverage is available for RVs, motorhomes and trailers
  • Offers online access to policy documents
Red circle with an X inside

Cons

  • Few endorsements
  • Limited third-party ratings
  • Digital tools are not as robust as some carriers
Caret Down

Bear River car insurance cost

Bear River average rates are not available. To find out what your rate would be with the company, you may request a quote on the Bear River website, however you will need to wait until an agent contacts you to receive your quote. You may want to consider shopping around and asking for quotes from several companies so you can compare rates.

To help you make your decision, you should know that the average cost of car insurance in the U.S. is $2,278 for full coverage and $621 for minimum coverage. Utah's averages, meanwhile, are $2,037 for full and $754 for minimum insurance. Shopping around and asking for quotes from several potential insurers is one of the best ways of finding affordable car insurance in Utah.

Bear River customer satisfaction

Because Bear River is such a small carrier, it doesn’t have many third-party customer satisfaction ratings. In fact, it is not included in the 2024 J.D. Power Auto Insurance Study or 2024 J.D. Power Property Claims Satisfaction Study. However, Bear River Mutual does have an A- (Excellent) financial strength rating from AM Best, which means that it has historically been capable of paying claims. In regards to service, though, it’s probably a good idea to talk to current clients to gauge satisfaction.

Bear River auto insurance customer complaints

Although Bear River is not scored by J.D. Power, it does have a rating with the National Association of Insurance Commissioners (NAIC). This group assigns insurers a ranking on its Complaint Index. The industry average is indicated by a score of 1.0. Anything higher than this means a company has earned more complaints than average; anything below 1.0 indicates a company with fewer complaints than average. Since NAIC differentiates its complaint listings by individual product, it is possible to see how Bear River's customer complaints ranking was for auto insurance.

Bear River car insurance discounts

  • Bundling: Bear River offers bundling and multi-policy discounts for drivers seeking more than one policy.
  • Non-owner student: If your household includes a high school or college student who does not own their own vehicle, they may be eligible for a discount.
  • Senior driving training: Seniors who agree to take a driver training course may earn a discount.
  • Older vehicles: If you own an older vehicle, you could earn this unique discount.

Get personalized auto insurance quotes

Answering a few quick questions to check your availability with Bear River
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This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Bear River home insurance Review

Utah homeowners may find Bear River home or condo insurance one of the best home insurance companies in the state. It offers standard coverage options including dwelling coverage, coverage for personal belongings and loss of use coverage, which can help pay for hotels and meals if you are required to leave your home while it is being repaired. There are also a few options for customization, including equipment breakdown insurance and service line coverage.

Although average rates are not available for Bear River home insurance, the company does offer a fairly extensive list of discounts, so you may be able to save money on your policy by taking advantage of a handful of them. The company also offers coverage for renters, landlords, multi-family units and second homes.

Pros and cons of Bear River homeowners insurance

Just like its car insurance, Bear River’s home insurance product has its upsides and downsides. Comparing home quotes from several companies, including Bear River Mutual, might help you get a better idea if the company is right for you.

Green circle with a checkmark inside

Pros

  • Coverage for secondary homes is available
  • Rates are based only on Utah risks
  • Local agents available to guide you
Red circle with an X inside

Cons

  • Fewer endorsements than some carriers
  • Only available in Utah
  • Online quotes not available
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Bear River home insurance cost

Specific average rates for Bear River home insurance aren’t available. If you’d like to know how much your coverage would be with Bear River, contact an agent for a quote. There are a number of cheap homeowners insurance companies writing policies in Utah, so you should be able to ask for quotes from several companies, including Bear River, if you are looking for the most affordable rates. The average cost of a homeowners insurance policy in the U.S. in 2024 is $2,230 for $300,000 in dwelling coverage, while the Utah average for the same amount is only $1,182, for comparison's sake.

Bear River customer satisfaction

As is true for car insurance, Bear River's homeowners insurance is not rated by national organizations, such as J.D. Power, that look at customer experience. To get a sense of the quality of Bear River's customer service, you may want to talk to others who also have policies with the company.

Bear River home insurance customer complaints

Bear River's customer complaints are, however, logged by NAIC. As we noted before, the industry average for the NAIC's complaint index is 1.0. Anything less means the company has received fewer than average complaints. Bear River's home insurance scores very well with NAIC, ranking well under the industry average for the past three years. This suggests that Bear River is a company that places a high priority in maintaining excellent relations with its policyholders.

Bear River home insurance discounts

  • Claims-free: You may earn this discount if you have no claims or few claims in your insurance history.
  • High insurance score: If your credit-based insurance score is above average, you may qualify for a discount with Bear River.
  • Paid-off mortgage: If you've retired your mortgage, you could save money on your policy.
  • Non-smoker: If no one in your household smokes, you may be eligible for this discount.

Get personalized home insurance quotes

Answering a few quick questions to check your availability with Bear River

Location-Icon
Your information is kept secure

Powered by Coverage.com (NPN: 19966249)

Advertising disclosure
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

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Compare Bear River with other insurers

If you are in the market for home or auto insurance in Utah and looking to compare quotes from more than one insurer, here are some other providers to consider that are comparable to Bear River Mutual.

Bear River vs. Electric Insurance

Electric Insurance offers similar coverage types to Bear River, like home, auto, renters and umbrella insurance. However, Electric Insurance is available nationwide and you can get quotes online. As a larger insurance company, Electric may have more perks and offer more digital tools than Bear River.

Learn more: Electric Insurance review

Bear River vs. GAINSCO

GAINSCO is a smaller insurance company that sells auto policies in Utah and several other states with a focus on personalized customer service. High-risk drivers may be able to get coverage with GAINSCO, too. Unlike Bear River, GAINSCO offers a mobile app which could be appealing to those looking to handle their policies digitally.

Learn more: GAINSCO Insurance review

Bear River vs. National General

National General offers robust home and auto insurance policies. National General provides a wealth of information on its many savings opportunities, which can save you a considerable amount on your premium. The company is owned by Allstate, which could be appealing if you prefer to work with a larger carrier.

Learn more: National General Insurance review

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Why you can trust Bankrate

Read our full methodology

Our insurance editorial team includes licensed agents with decades of combined experience, and we used our intimate knowledge of the industry to conduct this in-depth Bear River insurance review.

46

years of industry expertise

122

carriers reviewed

34.5K

ZIP codes examined

1.2M

quotes analyzed

Is Bear River a good insurance company?

Bear River may be a good option for Utah residents who prefer a company that has local agents with a deep understanding of the needs of drivers and homeowners in the state. As a smaller company, it does not offer some of the bells and whistles of the larger carriers, however. It offers a limited menu of endorsements to allow individuals to customize their policies, and its digital abilities are less robust than some other insurers.

Having said that, Bear River seems to excel in customer management, based on its excellent ratings with the NAIC's complaint index. If you are interested in a company that places a high value on its relationship with its customers, Bear River may be worth a look.

What are real-life customers saying about Bear River?

To get a better picture of customers’ experience with Bear River, we look at some real-life reviews on Reddit. In general, reviews tended to be mixed. Some customers had positive things to say, citing cheaper premiums and no issues. Others said the company raised their rates and that they preferred coverage from other companies.

Reddit User 1*
Jan 1, 2024
Been with BR for 25+ years
"Been with BR for 25+ years. Very few incidents. They are the cheapest (did my own research and also worked through an agent to find alternatives). Home + 3 cars + 5 drivers now. Never had a denied claim. They gave me a higher payout than I expected for a totaled vehicle a while back. Take this for what it's worth."
Reddit User 2*
May 1, 2024
I had them for many years because...
"I had them for many years because that's what my parents had. However, I wasn't impressed when I experienced their coverage when I had claims and decided they weren't worth the premiums I was paying. I ultimately ended up going with Farmers."

Bear River company details

Bear River's physical headquarters are in Murray, Utah, and there are several ways to reach the company, including the following:

  • Call: (800) 925-5177 
  • Text or call: (801) 267-5000
  • Fax: (801) 267-5033
  • Online contact form
  • Website: https://www.bearrivermutual.com/
  • Payment mailing address:
    Bear River Mutual
    P.O. BOX 936761
    Atlanta, GA 31193-6761
  • Claims mailing address:
    Bear River Mutual
    PO BOX 571310
    Murray, UT 84157-1310
  • Claims physical address:
    Bear River Mutual
    778 East Winchester St.
    (6600 South)
    Murray, UT 84107

State Availability

Bear River Mutual is only available in the state of Utah.

Bear River tools and benefits

Bear River Mutual Insurance Company advertises fewer perks and insurance policies than some of its competitors. However, the company does list a few other policies and benefits you may be interested in considering, which include:

  • Renters insurance: Covers your personal property and provides liability protection if you rent your home.
  • RV/motorhome/trailer insurance: If you have a recreational vehicle or mobile home, Bear River can write you a policy to protect your investment.
  • Dwelling insurance for rental properties: This type of policy covers the structure of your home as well as other structures on the property that are not directly attached to the main dwelling.
  • Umbrella insurance: An umbrella policy provides additional liability coverage for you if you file a claim on your auto or home insurance that exceeds the limits of your policy. Bear River writes umbrella policies up to $2 million.
  •  Bear Care Direct Repair Program: If your car is damaged in a covered claim, you have the option to choose from one of the Bear Care program’s vetted auto body shops to provide repairs. You do not have to choose one of these shops — you have the right to have your car repaired at the shop of your choice — but work that is completed by a Bear Care Direct Repair shop is guaranteed by the insurance company for as long as you own your vehicle.
  • Bear Care Home Repair Program: Bear River’s Bear Care Repair Program is also available for home insurance claims, which is a fairly unusual feature among home insurance companies. If your home is damaged in a covered loss, you could hire a contractor through the Bear Care Home Repair Program to get repairs backed by a three-year guarantee. Just like with the auto insurance program, you do not have to choose a Bear Care-vetted company, but there are perks if you do.

Frequently asked questions about Bear River

Methodology

Bankrate utilizes Quadrant Information Services to analyze July 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region.

Auto

Quoted rates are based on a single, 40-year-old male and female driver with a clean driving record, good credit and the following full coverage limits:

  • $100,000 bodily injury liability per person
  • $300,000 bodily injury liability per accident
  • $50,000 property damage liability per accident
  • $100,000 uninsured motorist bodily injury per person
  • $300,000 uninsured motorist bodily injury per accident
  • $500 collision deductible
  • $500 comprehensive deductible

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. Our base profile drivers own a 2022 Toyota Camry, commute five days a week and drive 12,000 miles annually.

These are sample rates and should only be used for comparative purposes.

Homeowners

Quoted rates are based on married male and female homeowners with a clean claim history, good credit and the following coverage limits:

  • Coverage A, Dwelling: $150,000, $300,000, $350,000, $450,000, $750,000
  • Coverage B, Other Structures: $15,000, $30,000, $35,000, $45,000, $75,000
  • Coverage C, Personal Property: $75,000, $150,000, $175,000, $225,000, $375,000
  • Coverage D, Loss of Use: $30,000, $60,000, $70,000, $90,000, $150,000
  • Coverage E, Liability: $500,000
  • Coverage F, Medical Payments: $1,000

The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply.

These are sample rates and should be used for comparative purposes only. Your quotes will differ.