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Spot pet insurance review 2025

Updated December 20, 2024
Spot

Spot

Rating: 4.3 stars out of 5
4.3

Summary

Pros

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    24/7 Vet helpline: A 24/7 vet helpline, VetAccess provides pet owners with professional advice and peace of mind.

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    30-day money-back guarantee: Spot will refund your full premium fee if you wish to cancel your policy within the first 30 days (not available in New York and Maine).

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    Comprehensive, affordable coverage: Spot provides extensive coverage that includes accidents, illnesses, dental injuries, hereditary conditions and more.

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    Exam fees covered: Spot reimburses vet exam fees for covered conditions according to the specifications in your accident-only or accident and illness plans.

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    Flexible plans: With multiple deductible and reimbursement options, pet owners can customize their plans to suit their financial situation and coverage needs.

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    No caps: Spot pet insurance accident and illness policies do not enforce any per-incident or lifetime payout limits.

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    No upper age limit: Pets can be enrolled at any age over eight weeks, making Spot an excellent choice for older pets that other insurers might not cover.

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    Preventive care options: Spot offers two optional wellness plans that cover routine care, vaccinations and dental cleanings.

Cons

  • Limited coverage for pre-existing conditions: Like most pet insurers, Spot does not cover pre-existing conditions unless the pet has been symptom- and treatment-free for at least six months, which can be a drawback for owners with pets with prior health issues.

  • No direct vet pay: Spot does not offer direct vet pay, meaning pet owners must pay up front and wait for reimbursement.

  • Waiting periods: There is a 14-day waiting period, which can delay coverage for new policyholders.

Frequently asked questions

Methodology

CTA Spot has 15 reviews

Spot has 15 reviews

Dive into community reviews below and see what others think about Spot.

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15 ratings
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Score breakdown
5 stars
33%
4 stars
47%
3 stars
13%
2 stars
0%
1 star
7%
Score by category
Overall Experience Rating 4 / 5
Affordability Rating 4.1 / 5
Coverage Rating 4.3 / 5
Customer Support Rating 4.1 / 5
Customizations Rating 3.8 / 5

Community Reviews

See what users like you are saying about Spot.
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Overall
Was the process of getting a policy easy with this company? Why or why not?
Very easy I did it online with no problems.
Score by category
Coverage Rating 4 / 5
Affordability Rating 2 / 5
Customizations Rating 4 / 5
Customer Support Rating 5 / 5
Overall
Since you have filed a claim, are you satisfied with that claim process and outcome? Why or why not?
No, I had a terrible experience and would never recommend Spot insurance to anyone
Score by category
Coverage Rating 3 / 5
Affordability Rating 4 / 5
Customizations Rating 1 / 5
Customer Support Rating 1 / 5