State Farm Insurance review 2024
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At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have licensed insurance professionals on staff who have spent a combined 47 years in the auto, home and life insurance industries. While we adhere to strict ,this post may contain references to products from our partners. Here's an explanation of .Our content is backed by Coverage.com, LLC, a licensed entity (NPN: 19966249). For more information, please see our .
At a glance
BANKRATE AWARD WINNER FOR BEST TERM AND UNIVERSAL LIFE INSURANCE COMPANY
Score breakdown
Auto
4.3
Cost & ratings
4.3
Coverage
4.0
Support
4.4
Home
4.2
Cost & ratings
4.5
Coverage
3.7
Support
4.3
About Bankrate Score
Bankrate's take
State Farm may be a good option for drivers and homeowners seeking highly-rated customer service or straightforward home and auto policies managed by a local agent. It’s also among the best life insurance companies, according to Bankrate’s analysis.
- Wide network of local agents
- Two safe driving programs
- Above-average customer satisfaction scores for auto and home
- No-exam term life insurance available
- Available in most states
- Highly-rated mobile tools
New
- Starting September 1, 2024, State Farm will reduce its discounts offered to California homeowners for taking wildfire mitigation efforts from 7 percent to 6.3 percent.
- In May 2023, State Farm announced that it would no longer write new home insurance policies in California, citing “historic increases in construction costs outpacing inflation, rapidly growing catastrophe exposure, and a challenging reinsurance market” as the main motivators behind the decision.
State Farm car insurance review
In Bankrate’s 2024 analysis of auto insurance carriers, State Farm received a high Bankrate Score of 4.3 out of 5.0. Our State Farm insurance review looked at average premium data along with coverage offerings, discount availability, financial strength ratings and customer satisfaction scores. State Farm, which works with an extensive nationwide network of local agents, consistently outranks the industry average in J.D. Power customer satisfaction studies, and its A++ (Superior) financial strength rating from AM Best is the highest possible.
State Farm offers auto insurance in all states except Massachusetts and Rhode Island. In terms of coverage, State Farm’s offerings are fairly basic; beyond standard coverage like liability, comprehensive and collision coverage, State Farm offers just a handful of common endorsements, including ridesharing coverage, roadside assistance and travel expense coverage. Available discounts from State Farm vary based on location, but many states have a long list of discounts for auto insurance.
Pros and cons of State Farm car insurance
Like most car insurance companies, State Farm presents a mix of advantages and disadvantages. Understanding State Farm’s strengths and weaknesses may help you determine whether this carrier is a good fit for your insurance needs:
Pros
- Numerous discounts available in most states
- Highly-rated mobile app for hands-on policy management
- Plenty of agencies located across the country
Cons
- Gap insurance is not available
- Cannot purchase accident forgiveness
- No live chat
State Farm car insurance cost
According to Bankrate’s study of quoted annual premium data from Quadrant Information Services, State Farm’s average annual full coverage premiums are slightly higher than the national average cost of car insurance at $2,743 per year, compared to the national average of $2,458. Drivers seeking minimum coverage, on the other hand, pay an average of $874 per year with State Farm, compared to the national average of $678. For some customers, State Farm will be the cheapest car insurance company, but recent rate hikes in many states may make State Farm a less competitive option for others.
How much is State Farm car insurance?
The exact cost of auto insurance from State Farm depends heavily on the rating factors in your individual driver profile. Those factors include your age, your driving history, and — in most states — your credit score. If you have a DUI conviction on your record, for instance, you won’t be able to get a new auto insurance policy from State Farm, and drivers with other violations may pay higher rates.
|
|
|
|
|---|---|---|
|
Good driver, good credit
|
State Farm full coverage premium
$3,060
|
National full coverage premium
$2,458
|
|
State Farm full coverage premium
$9,650
|
National full coverage premium
$4,502
|
|
|
State Farm full coverage premium
$3,472
|
National full coverage premium
$2,975
|
|
|
State Farm full coverage premium
$3,810
|
National full coverage premium
$3,508
|
|
|
State Farm full coverage premium
$5,264
|
National full coverage premium
$4,713
|
Bankrate's take
State Farm does not issue new auto insurance policies to drivers with a DUI conviction. If you have this type of violation on your record, you may need to shop around with other carriers to find affordable coverage.
State Farm car insurance quotes by age
Teen drivers may pay the highest rates for auto coverage from State Farm, especially when purchasing a standalone policy. The rates below are based on drivers with a clean driving record, and teen driver rates reflect the cost of a policy for a married couple and a teenage driver. Keep in mind that State Farm offers multiple discounts geared toward lowering rates for young drivers, including the Steer Clear program.
|
|
|
|
|---|---|---|
|
State Farm full coverage premium
$5,777
|
National full coverage premium
$5,229
|
|
|
State Farm full coverage premium
$5,029
|
National full coverage premium
$4,501
|
|
|
State Farm full coverage premium
$5,444
|
National full coverage premium
$4,972
|
|
|
State Farm full coverage premium
$3,537
|
National full coverage premium
$3,031
|
|
|
State Farm full coverage premium
$3,160
|
National full coverage premium
$2,622
|
|
|
State Farm full coverage premium
$3,060
|
National full coverage premium
$2,458
|
|
|
State Farm full coverage premium
$2,817
|
National full coverage premium
$2,220
|
Compare State Farm car insurance rates
Every auto insurance company calculates the cost of car insurance using a different set of algorithms, which means that each carrier has different average rates. Historically, State Farm has offered cheaper auto insurance rates than most other major carriers, but rate increases over recent years may mean that other auto insurance companies offer more affordable premiums.
|
|
|
|
|---|---|---|
|
$3,060
|
$987
|
|
|
$2,418
|
$706
|
|
|
$3,081
|
$925
|
|
|
$1,992
|
$585
|
|
|
$1,934
|
$697
|
|
|
$2,688
|
$886
|
|
|
$1,996
|
$543
|
|
|
$2,127
|
$767
|
|
|
$1,775
|
$463
|
|
|
CSAA
|
$3,831
|
$630
|
State Farm customer satisfaction
To get a sense of how successful State Farm is at meeting its customers’ needs, we took a look at third-party metrics like the J.D. Power 2023 U.S. Auto Insurance Study, which measures customer satisfaction by carriers across several geographic regions, and the National Association of Insurance Commissioners (NAIC) complaint index, which compares an insurer’s number of customer complaints to the industry average based on its market share. In both cases, State Farm performed well, indicating that it has very good customer service for most policyholders.
State Farm auto claims satisfaction
In all 11 geographic regions studied by J.D. Power in the 2023 U.S. Auto Insurance Study, State Farm scored above the industry average for customer satisfaction, ranking first overall in Florida and the Southwest and in the top three carriers in seven other regions. Based on these findings, along with State Farm’s fifth-place finish in the 2023 U.S. Auto Claims Satisfaction Study, we conclude that State Farm is consistently successful in meeting customers’ needs.
State Farm auto insurance customer complaints
The NAIC provides another way to gauge customer satisfaction by tracking complaints for U.S. insurers based on their market share. Carriers who score above the industry baseline of 1.00 have an above-average rate of complaints, while carriers with scores below 1.00 receive fewer complaints than average based on their size. In 2023, State Farm’s NAIC complaint index score for private passenger auto insurance was 0.78, indicating that it has a smaller number of complaints than other insurers despite a minor increase in State Farm customer complaints since 2021.
State Farm car insurance discounts
If you're looking for cheap car insurance, State Farm offers robust auto insurance discounts to supplement its already low average premiums. The following discounts and programs may save you money:
- Drive Safe & Save: This usage-based insurance telematics program may offer drivers a premium discount up to 30 percent by tracking your safe driving habits.
- Steer Clear: Drivers under the age of 25 in eligible states could qualify for a discount for maintaining a clean driving record, recording their trips on a mobile app and completing a safe driver program that involves quizzes and video tutorials.
- Good student discount: Drivers under the age of 25 in eligible states could qualify for a discount for maintaining a clean driving record, recording their trips on a mobile app and completing a safe driver program that involves quizzes and video tutorials.
- Good student discount: You may save if you are a high school or college student with a grade point average equivalent to a “B” or higher.
- Multi-car discount: You may save on your premium if you insure more than one vehicle with State Farm.
- Good driver discount: New policyholders may get a discount for remaining at-fault accident and violation-free for at least three consecutive years.
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
State Farm home insurance review
With nearly 18 percent of the market share, State Farm is the most popular provider of homeowners insurance in the U.S. That may be partly due to its nearly nationwide reach — policies are available in all states except California, Massachusetts and Rhode Island — but State Farm’s Bankrate Score of 4.2 indicates that the company’s success is due to more than sheer size.
High customer satisfaction scores and an excellent track record with claims (per J.D. Power) set State Farm apart from the crowd of home insurance companies. In addition to standard homeowners coverage such as dwelling, personal property, liability and additional living expense coverage, State Farm offers homeowners many opportunities to customize their policies. State Farm’s personal articles coverage offers additional financial protections for items like jewelry, keepsakes, equipment and medical devices that might not be fully covered by a traditional home insurance policy. Policyholders can also take advantage of replacement cost coverage, an electrical fire prevention program in partnership with Ting and State Farm’s Premier Service Program, which helps eligible policyholders find reputable contractors following a covered loss.
Pros and cons of State Farm homeowners insurance
If you’re looking for home insurance quotes, you may want to include State Farm in your search. The pros and cons listed below give a quick snapshot of State Farm’s strengths and weaknesses when it come to homeowners insurance:
Pros
- Scored above the industry average for claims and overall satisfaction per J.D. Power
- Policyholders may qualify for a free fire hazard monitoring device
- Roofing discounts available in certain states
Cons
- Fewer homeowners insurance discounts compared to some companies
- May need to speak with an agent to get a full view of the company’s homeowners endorsement options, as they are not listed on its website
- Not available in CA, MA and RI
State Farm home insurance cost
As of November 2024, the national average cost of home insurance is $2,304 per year for $300K in dwelling coverage. State Farm customers pay an average of $1,984 per year for the same coverage. State Farm may be one of the cheapest home insurance companies for many homeowners, but others may be quoted a higher price based on location, home value, coverage selections and other rating factors.
|
|
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|
|---|---|---|
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$150K dwelling
|
State Farm average premium
$1,318
|
National average premium
$1,406
|
|
$300K dwelling
|
State Farm average premium
$1,984
|
National average premium
$2,304
|
|
$350K dwelling
|
State Farm average premium
$2,181
|
National average premium
$2,571
|
|
$450K dwelling
|
State Farm average premium
$2,602
|
National average premium
$3,118
|
|
$750K dwelling
|
State Farm average premium
$3,770
|
National average premium
$4,549
|
Compare State Farm homeowners insurance rates
Comparing home insurance rates is an important step in the shopping process. Every insurance company uses slightly different processes to calculate rates, so the cheapest insurer will be different for every homeowner — and you may also want to weigh the benefits of affordable insurance against the benefits of working with an insurer with high satisfaction ratings.
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|---|---|---|
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$1,984
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- $320 |
|
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$2,289
|
- $15 |
|
|
$1,451
|
- $853 |
|
|
$2,448
|
+ $144 |
|
|
$1,772
|
- $532 |
|
|
$3,567
|
+ $1,263 |
|
|
$1,698
|
- $606 |
|
|
$2,485
|
+ $181 |
|
|
$1,871
|
- $433 |
|
|
$1,696
|
- $608 |
State Farm customer satisfaction
Third-party ratings from J.D. Power and customer complaint data from the NAIC provide a general picture of State Farm’s success at meeting customer needs. We took a close look at J.D. Power’s 2023 U.S. Home Insurance Study, which measures customer satisfaction for U.S. property insurers, and the 2024 U.S. Property Claims Satisfaction Study, which focuses on the claims experience for customers who filed home insurance claims with each insurer. We also look at the NAIC Complaint Index to see whether an insurer has a higher or lower rate of complaints than the industry baseline.
State Farm homeowners claims satisfaction
State Farm scored above average for both overall customer satisfaction and claims satisfaction in J.D. Power’s latest property insurance studies. In the 2024 property claims study, State Farm scored 873 out of 1,000 — seven points lower than its 2023 score, but still comfortably higher than the study average of 869.
State Farm home insurance customer complaints
State Farm General Insurance Company received a high number of customer complaints in 2023 with a complaint index score of 1.76, nearly twice the industry baseline. This follows a trend of high complaints for State Farm in the past few years.
State Farm home insurance discounts
State Farm’s home insurance discounts lineup is fairly simple, with only four distinct discounts listed online. Eligibility may vary, so take the time to check with a State Farm agent about which discounts are available to you.
- Bundling discounts: Customers who purchase both home and auto insurance from State Farm are eligible for bundling discounts, with an average annual savings of $1,273 based on 2023 survey data.
- Roofing discounts: Using impact resistant roofing products like class 4 shingles could earn you a discounted rate. If you’re getting ready to install a new roof, talk to your State Farm agent.
- Protective device discounts: A fire alarm, smoke detector or security system could make your State Farm home insurance policy eligible for a discount.
- Wind mitigation discounts: If your home is constructed to certain standards — such as those set by the Institute for Business and Home Safety’s FORTIFIED program — you might be eligible for discounts from State Farm.
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Get personalized home insurance quotes
Answering a few quick questions to check your availability with State Farm
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
State Farm life insurance review
State Farm’s life insurance offerings earned two 2024 Bankrate Awards: Best Term Life Insurer and Best Universal Life Insurer. The carrier also outranked all other companies for overall customer service in the 2023 J.D. Power U.S Individual Life Insurance Study and made Bankrate’s list of the best cheap life insurance companies for 2024.
Strong digital tools, a nationwide network of local insurance agents and A++ (Superior) financial strength ratings from AM Best make State Farm an attractive option for individuals seeking a strong life insurance policy. In addition to term life and universal life insurance policies, State Farm offers whole life insurance. If you’re not sure which type of life insurance is right for you, State Farm’s online calculator can help you pick a policy — or you can work with your local State Farm agent.
BANKRATE AWARD WINNER FOR BEST TERM LIFE INSURANCE COMPANY
After analyzing life insurance offerings from dozens of insurance companies, Bankrate's 2024 award for Best Term Life Insurance Company goes to State Farm. State Farm is one of the largest insurers in the U.S., and its term insurance stands out for its affordability and coverage options. State Farm's term life insurance is available in 10-, 20- and 30-year terms. These policies are renewable until age 95, and premiums may be returned in the event that the policyholder outlives the term. State Farm's Instant Answer Term Insurance does not require a medical exam and may be a good option for customers looking for a baseline level of life insurance at an affordable price.
See why State Farm won
BANKRATE AWARD WINNER FOR BEST UNIVERSAL LIFE INSURANCE COMPANY
State Farm’s high J.D. Power customer satisfaction score and superior financial strength rating from AM Best helped it pick up a second Bankrate Award for Best Universal Life Insurance Company. Universal life insurance policies allow policyholders to alter their benefits and premiums over time to meet their changing financial needs. With State Farm’s robust digital tools and large agent network, policyholders can find the support they need no matter how they prefer to manage their policy. State Farm’s universal life insurance policy is highly customizable, offering two death benefit options and multiple policy riders.
See why State Farm won
Pros and cons of State Farm life insurance
This list of pros and cons may help streamline your comparison of life insurance quotes:
Pros
- High customer satisfaction score
- Life insurance claims can be filed over the phone and online
- Instant Answer term life does not require a medical exam
Cons
- Quotes for whole life policies are not available online
- Variable universal life insurance no longer offered
- Not available in MA
State Farm life insurance riders
Both term life insurance and permanent life insurance policies at State Farm can be tailored to your needs with a variety of endorsements. You may add endorsements to your policy, but keep in mind that each one you add will likely increase the cost of life insurance.
- Waiver of premium benefit rider: This rider ensures that if you become disabled for six continuous months or more, you won’t be required to pay your premium for the duration of your disability.
- Children’s life insurance benefit rider: This option adds temporary coverage to eligible life insurance policies and may pay out a small death benefit if your child were to pass away up to the age of 25.
- Guaranteed insurability option: Pairing the guaranteed insurability option with State Farm’s waiver of premium for disability rider may allow you to prepare in advance for when you need additional coverage without the need for a medical exam.
Compare life insurance providers quickly and easily
See which provider is right for you.
Whole life insurance combines life insurance with an investment component.
- Coverage for life
- Tax-deferred savings benefit if premiums are paid
- 3 variations of permanent insurance: whole life, universal life and variable life include investment component
Term life insurance is precisely what the name implies: an insurance policy that is good for a specific term of time.
- Fixed premium over term
- No savings benefits
- Outliving policy or policy cancellation results in no money back
Powered by Coverage.com (NPN: 19966249)
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Compare State Farm with other insurers
Our State Farm insurance review covers the strengths and weaknesses of State Farm’s auto, home and life insurance offerings — but how does State Farm compare to the competition? Here’s a quick look at how State Farm stacks up against two major competitors:
|
Featured
State Farm
4.3
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Cost & ratings 4.4Coverage 3.9Support 4.4 |
Allstate
4.1
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Cost & ratings 3.8Coverage 4.5Support 4.0 |
Travelers
4.2
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Cost & ratings 4.1Coverage 4.2Support 4.4 |
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OVERVIEW
Bankrate identified key carrier features, coverage offerings, discounts and more
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State Farm may be a good option for drivers seeking full coverage, customers looking for affordable home insurance without much customization, or anyone who needs a reliable term or universal life insurance policy.
Read More
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Like State Farm, Allstate has an extensive network of local agencies that may help you manage your policies in person. If you prefer digital tools, the company offers an online policy portal and a mobile app. You may also be interested in Allstate’s DriveWise telematics program, which may help you save on your car insurance premium. However, Allstate does have a higher NAIC complaint index for both auto and home insurance.
Read More
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Travelers may be a good option for environmentally-conscious shoppers due to its unique discount opportunities for those who drive an electric or hybrid vehicle or own a home that is LEED certified. However, it may be important to note that Travelers does not offer life insurance and scored below average in J.D. Power's auto and property claims satisfaction studies.
Read More
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STANDOUT FEATURES
These features are some of the carrier’s most impressive
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Local agents available
High customer satisfaction score
Competitive discounts
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Robust digital tools
Multiple telematics products
Teen safe driving program
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Customizable coverage
Online quotes available
Green car and home discounts
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AVG FULL COV. AUTO RATE
Average national annual cost of a full coverage auto insurance policy
|
||
| $3,060 | $3,081 |
$1,996 |
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J.D. POWER AUTO SCORE
J.D. Power’s Auto Claims Satisfaction Study assesses customer satisfaction with the claims experience on a 1,000-point scale
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882/1000 |
882/1000 | 854/1000 |
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AVG HOME RATE
Average national annual cost of a home insurance policy with $300K in dwelling coverage
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$1,984 |
$2,289 | $2,448 |
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J.D. POWER HOME SCORE
J.D. Power’s Property Claims Satisfaction Study assesses customer satisfaction with the claims experience on a 1,000-point scale
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643/1000 |
631/1000 | 609/1000 |
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AM BEST RATING
AM Best ratings assess companies’ financial strength based on historical ability to pay out claims, among other financial obligations
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A++(Superior) |
A+(Superior) | A++(Superior) |
Why you can trust Bankrate
Read our full methodologyOur insurance editorial team includes licensed agents with decades of combined experience, and we used our intimate knowledge of the industry to conduct this in-depth State Farm insurance review.
46
years of industry expertise
122
carriers reviewed
34.5K
ZIP codes examined
1.2M
quotes analyzed
Is State Farm a good insurance company?
State Farm comes by its vast market share honestly: for auto, home and life insurance, State Farm is a good option for many customers. Generally affordable rates and strong financial strength ratings put State Farm ahead of the competition in many areas. State Farm’s biggest strength might be its high customer satisfaction scores, as evidenced in J.D. Power studies and low customer complaints for auto and life insurance. However, a rising rate of complaints from State Farm’s home insurance customers could be a red flag for some customers.
What are real-life customers saying about State Farm?
To get a closer look at how actual customers rate their State Farm experience, Bankrate’s insurance editorial team pored over forum postings to hear from real policyholders sharing insights with other consumers. We found a wide range of responses, from frustrated ex-State Farm customers sharing about negative claims experiences to loyal customers reporting low rates and excellent service over decades.
Perspectives on State Farm across Reddit’s personal finance forums. While plenty of customers related negative experiences and frustration with State Farm’s handling of claims, many others highlighted low rates and great local agents as reasons they’ve stayed with State Farm.
Bogleheads.org
Investing forum Bogleheads.org had more broadly positive views of State Farm. Most of the users who provided insights reported being long-time customers, and named low prices and discounts as some of the reasons they’ve stayed with State Farm rather than switching to another insurer.
State Farm has been my insurance company for many years; the home and auto claims I've made have gone smoothly. Even when I moved to a new state, my agent seamlessly transferred my policies to a local agent. My agent always works hard to ensure I'm getting the most out of my policy and eligible discounts.— Natasha Cornelius, Insurance Editor and State Farm customer since 2012
State Farm company details
To get in contact with State Farm, current policyholders can reach out to their State Farm agent or use the mobile app to initiate a claim, contact service or summon roadside assistance. You can also use the phone numbers below to reach State Farm’s service lines:
- Customer service: 1-800-782-8332
- Claims: 1-800-732-5246
- Emergency road service: 1-877-627-5757
- State Farm agency locator available at: statefarm.com/agent/
State availability
- Car and life insurance: All states except MA and RI
- Home insurance: All states except CA, MA and RI
State Farm tools and benefits
In addition to its auto, home and life insurance offerings, State Farm provides other insurance and banking products that might be advantageous for some customers.
- Landlord and renters insurance: If you own a property that you rent out to tenants, you might be interested in State Farm's renters and rental property insurance. For property owners, State Farm’s landlord insurance offering includes standard dwelling coverage as well as coverage for loss of rent due to a covered peril. For renters, State Farm also writes some of the best rental insurance policies.
- Umbrella insurance: Umbrella insurance may help protect your finances by paying additional liability coverage for home and auto policies in the event of a major liability claim or lawsuit.
- Identity theft protection: For around $25 per year, you may add identity theft protection to your home, condo or renters insurance policy. Policies are available in all states except for North Carolina.
- Boat insurance: State Farm’s standard boat insurance policy includes liability coverage in addition to protection from sinking, storms, theft and other perils.
- Condominium insurance: You can purchase condo, or HO-6, insurance from State Farm if you cannot get insurance through your condo association.
- Personal banking: State Farm offers a suite of personal banking and investment products through its partnership with US Bank, like credit cards, checking accounts and consumer loans.
Frequently asked questions about State Farm
Methodology
Auto
Bankrate utilizes Quadrant Information Services to analyze November 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and coverage levels:
Bodily injury liability
$100,000 per person$300,000 per accident
Property damage liability
$50,000 per accidentPersonal injury protection
$100,000 per accidentUninsured motorist bodily injury
$100,000 per person$300,000 per accident
Collision deductible
$500Comprehensive deductible
$500Other profiles
These are sample rates and should only be used for comparative purposes.
Home
Bankrate utilizes Quadrant Information Services to analyze November 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage levels:
Dwelling coverage
$300,000Other structures coverage
$30,000Personal property coverage
$150,000Loss of use coverage
$60,000Liability coverage
$500,000Medical payment coverage
$1,000Additional profiles:
- Coverage A, Dwelling: $150,000, $350,000, $450,000
- Coverage B, Other Structures: $15,000, $35,000, $45,000
- Coverage C, Personal Property: $75,000, $175,000, $225,000
- Coverage D, Loss of Use: $30,000, $70,000, $90,000
- Coverage E, Liability: $500,000
- Coverage F, Medical Payments: $1,000
These are sample rates and should only be used for comparative purposes.
Bankrate Scores
Auto Bankrate Score
Our 2024 Bankrate Score considers variables our insurance editorial team determined impacts policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s product availability, financial strength ratings, online capabilities and customer and claims support accessibility. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
- Tier 1 (Cost & ratings): To determine how well auto and home insurance companies satisfy these priorities, average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the NAIC, were analyzed.
- Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
- Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Home Bankrate Score
Our 2024 Bankrate Score considers variables our insurance editorial team determined impacts policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s product availability, financial strength ratings, online capabilities and customer and claims support accessibility. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
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Cost & ratings 50%
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Coverage & savings 30%
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Support 20%
- Tier 1 (Cost & ratings): To determine how well auto and home insurance companies satisfy these priorities, average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the NAIC, were analyzed.
- Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
- Tier 3 (Support): To encompass the many ways a home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
What policyholders are saying about State Farm
State Farm has 25 reviews
Dive into community reviews below and see what others think about State Farm.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
recommend this insurer
In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.
Community Reviews
