Ashlyn Brooks is a finance writer with more than half a decade of experience, known for her knowledge in areas such as taxes, insurance, investing, retirement, finance news, and banking products.
Amelia Buckley is an insurance editor for Bankrate.com and an insurance agent with a personal lines license. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized insurance decisions with confidence.
Amelia Buckley is an insurance editor for Bankrate.com and an insurance agent with a personal lines license. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized insurance decisions with confidence.
At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict
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At a glance
4.3
Rating: 4.3 stars out of 5
Bankrate Score
Score breakdown
Auto
Rating: 4 stars out of 5
4.0
Cost & ratings
Rating: 3.6 stars out of 5
3.6
Coverage
Rating: 4.5 stars out of 5
4.5
Support
Rating: 4.14 stars out of 5
4.1
Home
Rating: 4.6 stars out of 5
4.6
Cost & ratings
Rating: 4.4 stars out of 5
4.4
Coverage
Rating: 5 stars out of 5
5.0
Support
Rating: 4.25 stars out of 5
4.3
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
About Bankrate Score
Bankrate's take
Policyholders with high-value assets seeking comprehensive coverage and extra coverage perks might consider Chubb as their company of choice. However, those prioritizing budget might find Chubb's above-average rates less appealing.
Extended replacement cost is included in standard homeowners insurance policies
Offers HomeScan services to help homeowners identify leaks, areas of insufficient insulation and faulty electric wires
Chubb auto insurance comes with a no per-day spending limit on rental car reimbursement coverage (up to $15K coverage limit)
Ranked first place in the J.D. Power U.S. Home Insurance Study
Auto
Avg. annual premium for full coverage
$3,526
Avg. annual premium for min coverage
$969
Home
Avg. annual premium for $300k dwelling coverage
$3,096
Chubb car insurance review
Chubb earned an Auto Bankrate Score of 4.3 out of 5.0. This reflects the insurance company’s commitment to quality service and excellent coverage options for auto insurance. It may have scored higher, but it has relatively weak digital tools and an average premium that sits above the industry average. All things considered, Chubb may be a fitting choice for drivers seeking enhanced auto insurance coverage, particularly those who prioritize premium services over digital functionality and pricing.
Diving deeper into Chubb’s car insurance offerings, it provides a holistic suite of standard coverage types encompassing liability, comprehensive, collision and more. It offers exceptionally high coverage limits for liability and uninsured motorist coverage to those who qualify. One standout feature is Chubb’s Masterpiece auto insurance program. This program ensures that policyholders always receive original manufacturer parts for their vehicles; further, its coverage allows you to always select your repair shop of choice. In the event of a covered loss rendering the car undrivable, Chubb allows clients to rent a vehicle that matches or exceeds their original car’s standards. Its rental car coverage also extends worldwide.
Pros and cons of Chubb car insurance
When shopping for car insurance, coverage options and service may be just as important as cost for some drivers. This Chubb insurance review reveals some of the pros and cons of Chubb car insurance to make it easier to shop for the right policy:
Pros
Masterpiece auto insurance program allows for use of original manufacturer parts in car repairs
No per-day limit on rental reimbursement; coverage is up to $15,000
24/7 customer service team
Cons
Not rated in J.D. Power's 2024 Auto Claims Satisfaction Study
Online policy management not rated in J.D. Power's 2024 Insurance Digital Experience Study; shopping score in same study is well below industry average
Average car insurance rates higher than the national average
Chubb car insurance cost
For 2024, average national cost of full coverage car insurance is $2,685 per year, and minimum coverage sits at $800 per year. In comparison, Chubb's average full coverage rate is 32 percent more than the national average at $3,526 per year. Minimum coverage is 21 percent more at $969 per year. This could be due to the company’s extensive extras and additional services, but keep in mind that individual rates will vary, as car insurance premiums are highly individualized.
How much is Chubb car insurance?
Having a moving violation on your driving record or being involved in an at-fault accident can impact your car insurance rates. Car insurance companies may add a surcharge (typically for three to five years) to your car insurance based on the frequency and severity of incidents on your driving record, although that doesn’t mean it’s impossible to save on car insurance. Below is a snapshot of how average car insurance rates with Chubb vary based on driving history. Note that not all carriers will insure high-risk drivers, like those with DUIs. If you have a DUI conviction, the best way to check whether it would write you a policy is to contact the company directly for a car insurance quote.
Car insurance rates vary by age in most states. Young drivers typically pay some of the highest car insurance rates due to their high accident rate and lack of experience. However, young adult drivers may be able to save a bit by remaining insured on their parents' policy — if their carrier allows it. Below you can see how average rates from Chubb stack up against the national average as you age.
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.
Each car insurance company assesses risk and calculates premiums using its own formula. This can result in getting very different quotes between insurers, even if you request the same coverage. Chubb, known for its high-end insurance products and services, typically has rates that are higher than the national average and those of many other well-known carriers. This pricing reflects Chubb's focus on offering extensive coverage options and exceptional service, catering to individuals who seek more than just basic insurance.
When evaluating an insurance provider, it can be valuable to consider third-party ratings, as these often provide an unbiased perspective on the company's performance, service quality and overall reliability. Chubb was not scored by J.D. Power in the 2024 Auto Claims Satisfaction Study, but it was included in the shopping segment of the 2024 Digital Experience Study. Notably it does have the highest-possible rating from AM Best for financial strength, indicating a historic ability to meet financial obligations, like claim payouts.
J.D. Power Auto Claims Satisfaction Study
Chart
Chart with 1 data point.
The chart has 1 Y axis displaying values. Data ranges from 0 to 1000.
Chubb has a lower customer satisfaction than the national average.
End of interactive chart.
Chubb auto insurance customer complaints
The National Association of Insurance Commissioners (NAIC) is a reputable authority that provides complaint index ratios for insurance companies. The baseline for these indexes is set at 1.00. A score above 1.00 indicates that the insurer has a higher-than-average complaint rate based on its size. It's also worth noting that the NAIC differentiates complaint indexes based on product type, allowing a more precise evaluation of an insurer's performance in specific categories. Chubb's complaint index for its auto insurance product was slightly above baseline in 2021, but the carrier has since received fewer complaints than expected. This may indicate that Chubb has put an increased focus on resolving customer issues and providing more reliable customer service.
NAIC Complaint Index for auto insurance
Line chart with 3 data points.
The chart has 1 X axis displaying Year. Data ranges from 2021-01-01 00:00:00 to 2023-01-01 00:00:00.
The chart has 1 Y axis displaying Score. Data ranges from 0.56 to 1.42.
End of interactive chart.
Chubb car insurance discounts
Chubb offers a handful of potential car insurance discounts to its customers, including common savings like a multi-policy discount, a driver training discount and a good student discount. Savings may vary by state, so it’s best to request a car insurance quote and ask for all discounts that you qualify for to be applied to see what your total savings might be.
Auto with home: By insuring both your home and vehicle with Chubb's Masterpiece policies, you could receive a percentage off your auto insurance where eligible.
Good student: This potential discount recognizes academic achievements by offering a rate reduction for students who maintain a high GPA.
Driver training: This discount opportunity rewards newly licensed drivers who have successfully completed an approved driver education course.
Accident prevention course: Those who complete an approved defensive driving course that emphasizes safer driving practices might be able to take advantage of this savings opportunity.
Air bag/passive restraint: For vehicles equipped with safety features like air bags, a discount might be available to reflect the reduced injury risk.
Anti-theft: Cars with security systems or anti-theft devices may qualify for a discount due to decreased theft risk.
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Get personalized auto insurance quotes
Answering a few quick questions to check your availability with Chubb
Your information is kept secure5 digit Zip code is required
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Chubb home insurance review
Chubb home insurance could be a good fit for those who own high-value homes. The company’s home insurance product earned a 4.3 Bankrate Score due to its offerings, superior A++ financial strength rating from AM Best and low complaint index from the NAIC. However, the higher-than-average rates prevented Chubb home insurance from scoring any higher in our ranking model. The company still managed to win a Bankrate Award recognizing it as the best among those companies we studied for insuring high-value homes.
Chubb’s Masterpiece home insurance has many policy options designed for higher-value houses. Coverage types that are optional with other companies come standard with Chubb, which helps explain its higher average rates. For example, your policy will automatically include extended replacement cost coverage, which will help to repair or rebuild your home to its pre-damaged state, even if the cost is more than your coverage limit. You could even choose the company’s cash settlement option if you do not want to rebuild your home after a total loss.
Chubb also offers coverage for identity theft and home appliances and equipment, and its risk consulting program allows you to have a dedicated consultant visit your home to help ensure that your coverage aligns with your assets and potential vulnerability to future perils.
Pros and cons of Chubb homeowners insurance
Chubb homeowners insurance may have won a Bankrate Award for being our pick for the best for high-value homes, but there are other aspects to the carrier as well. If you’re thinking about Chubb homeowners insurance and how it compares to some of the best home insurance companies, here’s a quick summary to help you compare the company’s strengths and weaknesses when searching for home insurance quotes:
Pros
Free consulting service helps customers make educated decisions regarding coverage and risk management
Some coverage add-ons come standard at no additional charge
Scored first in the J.D. Power 2024 U.S. Home Insurance Study
Cons
May have eligibility requirements based on home value
Average premiums for home insurance may be more expensive than the national average
Chubb home insurance cost
Like its auto insurance, Chubb home insurance is more expensive than the national average. For a policy with $300,000 in dwelling coverage, Chubb’s average annual premium is $3,096, compared to the national average of $2,267 per year. Keep in mind that Chubb sells coverage geared toward high-value homes and high-net-worth clients, though, so the added cost is likely due to the extensive coverage you’ll receive as part of your standard policy. Still, those perks may be too robust for the cost for some homeowners.
$150K dwelling
Chubb average premium
$1,766
National average premium
$1,356
$300K dwelling
Chubb average premium
$3,096
National average premium
$2,242
$350K dwelling
Chubb average premium
$3,395
National average premium
$2,508
$450K dwelling
Chubb average premium
$4,026
National average premium
$3,039
$750K dwelling
Chubb average premium
$5,677
National average premium
$4,345
Compare Chubb homeowners insurance rates
Insurance rates for homeowners can fluctuate considerably from one provider to another, as each company employs its own set of criteria for risk assessment and premium calculation. Factors such as the home's location, its features and coverage limits can influence the final quote you receive. Below you can compare the average cost of a policy with $300K in dwelling coverage from Chubb and some of the other largest home insurance companies.
When evaluating home insurance options, third-party ratings may help you form a well-rounded view of customer satisfaction. These ratings can offer a glimpse into how existing policyholders view their insurer's service quality, claims handling and overall value. Chubb, with its focus on high-value properties and comprehensive coverage, often attracts a specific clientele, which is something to bear in mind when interpreting these ratings.
The chart has 1 Y axis displaying values. Data ranges from 0 to 1000.
Chubb has a higher customer satisfaction than the national average.
End of interactive chart.
Chubb home insurance customer complaints
Look at the NAIC complaint index — which has a baseline of 1.0 — Chubb receives far fewer complaints than expected about its home insurance product.
NAIC Complaint Index home insurance product
Line chart with 3 data points.
The chart has 1 X axis displaying Year. Data ranges from 2021-01-01 00:00:00 to 2023-01-01 00:00:00.
The chart has 1 Y axis displaying Score. Data ranges from 0 to 0.39.
End of interactive chart.
Chubb home insurance discounts
Like its auto insurance discounts, Chubb’s home insurance discounts will vary by state and likely include other eligibility requirements. To determine which discounts you might be eligible for, speak with your Chubb agent. Here’s a list of common discounts offered with Chubb’s home insurance policies:
Home with auto: Insure your primary home and autos with Chubb and receive a credit on your homeowner insurance premium, where applicable.
Home with valuable articles: When homeowners insurance customers opt for valuable articles coverage from Chubb, they could obtain a credit on their homeowners insurance premium.
Superior protection credits – securityperimeter: Chubb rewards homeowners who implement top-tier security measures, including closed-circuit TV cameras that are monitored 24/7, motion-activated detection systems external to the residence, and round-the-clock on-site security guards.
Full-time caretaker: Homes with a year-round, full-time caretaker could qualify for a special discount.
Temperature monitoring system: Homes equipped with a system that monitors against freezing temperatures and activates a central station alarm when necessary could net their owners an insurance discount.
Wildfire suppression system: Properties equipped with advanced wildfire suppression systems that can be manually activated, triggered through the telephone, or automatically set off by a fire sensor could help homeowners benefit from premium reductions.
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Get personalized home insurance quotes
Answering a few quick questions to check your availability with Chubb
Your information is kept secure5 digit Zip code is required
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Compare Chubb with other insurers
While Chubb may be a great option for those seeking unique home and auto coverage options and increased limits, it is not the only option for people seeking these features. Whether you’re looking for stronger customer satisfaction or something else entirely, you might want to consider these alternatives to Chubb to help find the best fit for your insurance needs.
Featured
Chubb
Rating: 4.3 stars out of 5
4.3
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate identified key carrier features, coverage offerings, discounts and more
Policyholders with high-value assets seeking comprehensive coverage and extra coverage perks might consider Chubb as their company of choice. Those prioritizing budget might find Chubb's above-average rates less appealing.
Policyholders who value bundling insurance coverage, robust coverage options or have unique coverage needs might consider Nationwide as their company of choice.
Privilege Underwriters Reciprocal Exchange, or PURE Insurance, is tailored to individuals with a high net worth. The company offers a wide range of insurance policies for high-value vehicles, homes and items, but may not be a prudent choice for the average American.
The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.
78
years of industry experience
9
licensed staff
34.5K
ZIP codes examined
120
carriers reviewed
Is Chubb a good insurance company?
While its average rates may be higher than many other companies, Chubb's homeowners insurance offers standard coverage that is anything but standard compared to most of those companies, which may appeal to individuals looking for financial protection against damage to high-value homes. Its auto insurance is not far behind, featuring multiple add-ons to tailor the policy to your specific needs. In addition, Chubb’s AM Best financial strength rating is the highest possible, indicating that the company has met its claims obligations with no trouble, an important consideration for an insurance company.
Yet every provider has areas for potential improvement, and for Chubb, auto insurance customer experience might be one such area. Chubb’s scores in the J.D. Power studies it is rated in are typically below the industry average, indicating it may have some work to do in terms of making its customers feel satisfied with their experience.
What are real-life customers saying about Chubb?
To offer a more nuanced perspective on Chubb's home insurance, we've turned to real-life customer experiences shared on platforms like Reddit. It's important to remember that these experiences are highly individual and may not represent every customer's journey with Chubb, but they can offer useful context for those considering Chubb for their home insurance needs.
Reddit user 1
Oct 1, 2023
I bought a new custom house. Roof blew off in...
“I bought a new custom house. Roof blew off in a windstorm. Chubb: 1) Paid for everything 2) Organized contractor 3) NEVER second-guessed an estimate 4) Paid for ‘like’ accommodations during reno 5) After all the work was done, called me and said “You never claimed any contents damage, would you like to claim anything before we close out the file? Receipts are not necessary, a photo and a link to something similar is fine.’ They have a customer for life.”
“...Chubb has also dropped multiple clients of mine after they filed big claims like this. While I still think they are the best carrier to deal with, there are still other good carriers out there that don’t drop you right after a claim.”
"You get what you pay for with Chubb’s customer service and claims handling experience. They’ll never be the cheapest option but they don’t want to be. They’re firm in who they are and what they’ll write."
Chubb is available in all 50 states. However, policies, products and services may vary in terms of availability based on your location. If you have questions about a specific offering, you can reach out using Chubb’s find an agent tool to get further information.
Chubb tools and benefits
These are some of the additional tools and perks that Chubb offers as part of its home and auto insurance, as well as some other insurance types.
Boat and yacht insurance: This coverage safeguards watercraft owners against potential losses related to their boats or yachts, from minor damages to significant mishaps at sea.
Classic car insurance: Tailored for vintage and collector vehicles, this policy provides specialized coverage that considers the unique value and characteristics of classic cars.
Condo insurance: Designed for condominium owners, this insurance offers protection for personal property and any parts of the unit not covered by the condominium association's policy.
Earthquake insurance: A policy specifically for damages caused by earthquakes, filling the gap as most standard home insurance policies don't cover such natural disasters.
Flood insurance: While standard home policies often exclude flood damages, this insurance provides coverage for losses incurred due to flooding.
Valuable items insurance: A policy for high-value possessions like jewelry, art, or antiques, ensuring they're adequately protected against loss, theft, or damage.
HomeScan Program: Before small issues become major problems, Chubb's HomeScan program can detect leaks, insulation gaps, and electrical anomalies, helping homeowners address them proactively.
Agreed Value Coverage: Instead of leaving the value of your car up to debate, Chubb lets you determine its worth upfront (within certain guidelines). If your vehicle is stolen or totalled, they'll hand over a check for the predetermined amount, potentially saving you significant money.
Frequently asked questions about Chubb
Filing a claim with Chubb can be done online on its website or by contacting your local agent. If you have its mobile app, you can also start a claim there as well. Chubb’s claims office can also be reached at 1-800-252-4670.
Chubb's commitment to corporate sustainability extends beyond its insurance products. The Chubb Foundation, co-founded by brothers Brandon and Bradley Chubb, embodies this dedication by actively engaging in philanthropic endeavors and community involvement. The foundation has forged a partnership with the Active Youth Academy to offer an annual entrepreneurship course for students during winter, ensuring educational support and skill enhancement.
As seasons change, the Foundation continues its community engagement. Come summer, it rolls out its annual Youth Football Camp, which is complimentary for participants. While the camp primarily hones football skills, there's a broader goal: to bolster the confidence of the youth through dedicated coaching. Recognizing diverse interests, the Chubb Foundation also hosts a 9-week chess course in the spring, catering to those whose passions lie outside the realm of sports. Through these initiatives, Chubb showcases its holistic approach to making a positive impact on society.
Chubb insurance is a large insurance company, offering a spectrum of services, including auto insurance and personal and commercial property insurance. It also sells policies in more niche areas like supplemental health and life insurance. As a seasoned underwriting entity, Chubb's expertise lies in comprehensive risk evaluation and management. The company is the largest publicly traded Property & Casualty insurance provider, and it offers policies in 54 different regions.
Yes, Chubb stands out from many other insurers by prioritizing the use of original equipment manufacturer (OEM) parts for vehicle repairs. This commitment ensures that your vehicle's safety systems remain effective and operate as designed if there's another accident in the future.
Methodology
Rates
Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied:
40 year old
Single male and female driver
2023 Toyota Camry
Primary vehicle
Good credit score
Clean driving record
Commutes 5 days
Bodily injury liability
$100,000 per person
$300,000 per accident
Property damage liability
$50,000 per accident
Personal injury protection
$100,000 per accident
Uninsured motorist bodily injury
$100,000 per person
$300,000 per accident
Collision deductible
$500
Comprehensive deductible
$500
To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following driver characteristics:
Other profiles
Rates were calculated based on the following insurance credit tiers assigned to our drivers: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. Four states prohibit or limit the use of credit as a rating factor in determining auto insurance rates: California, Hawaii, Massachusetts and Michigan.
Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident, single speeding ticket, single DUI conviction and lapse in coverage.
Rates were calculated by evaluating our base profile with the following differences in mileage: 2K, 5K, 12K (base), 15K and 20K.
Unless otherwise stated, rates are for 2023 vehicle models. For new vs used vehicles, we included the following year in our calculations: 2013.
Rates were calculated by evaluating our base profile with the ages 18-70 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts due to state regulations. For teen drivers, rates were determined by adding a 16- or 17-year-old teen to their 40-year-old married parents' policy. The rates displayed reflect the total cost of a driver this age added to their parents’ policy.
The following states do not use gender as a determining factor in calculating premiums: California, Hawaii, Massachusetts, Michigan, North Carolina, Pennsylvania.
Rates were evaluated based on the following marital/family status: single (base), married, 40-year-old married man and woman. Marital status is not a rating factor in Hawaii and Massachusetts.
Bankrate Score
Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Rates
Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage limits:
40 year old
Married male and female homeowners
2017 build year
Primary home
Good credit score
Clean claim history
Dwelling coverage
$300,000
Other structures coverage
$30,000
Personal property coverage
$150,000
Loss of use coverage
$60,000
Liability coverage
$500,000
Medical payment coverage
$1,000
The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply.
These are sample rates and should be used for comparative purposes only. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following homeowner characteristics:
Dwelling coverage:
Coverage A, Dwelling: $150,000, $350,000, $450,000, $750,000
Coverage B, Other Structures: $15,000, $35,000, $45,000, $75,000
Coverage C, Personal Property: $75,000, $175,000, $225,000, $375,000
Coverage D, Loss of Use: $30,000, $70,000, $90,000, $150,000
Coverage E, Liability: $500,000
Coverage F, Medical Payments: $1,000
Rates were calculated based on the following insurance credit tiers assigned to our homeowners: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. The following states do not allow credit to be a factor in determining home insurance rates: California, Maryland, Massachusetts.
Rates were calculated based on the following insurance claims assigned to our homeowners: “fire ($80,000 in losses), liability ($31,000 in losses), theft ($5,000 in losses) and wind ($12,000 in losses).”
Rates were calculated based on the following build years for homes and assigned to our homeowners: 1959, 1982, 1992, 2010, 2017 (base) and 2020.
Rates were calculated based on the following deductible amounts: $1,000 (base), $1,500, $2,000 and $5,000.
Bankrate Score
Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well home insurance companies satisfy these priorities, our team analyzed average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
Tier 3 (Support): To encompass the many ways a home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
What policyholders are saying about Chubb
Chubb has 25 reviews
Dive into community reviews below and see what others think about Chubb.
4.0
25
ratings
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
72% of consumers recommend this insurer
Score breakdown
5 stars
48%
4 stars
24%
3 stars
16%
2 stars
4%
1 star
8%
Score by category
Overall rating4.0 / 5
Original cost3.8 / 5
Coverage4.4 / 5
Customer Support4.2 / 5
How we got these ratings
In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.
Community Reviews
See what users like you are saying about Chubb.
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Great customer service. Awesome plans and over all fantastic company
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Amazing customer service
Insurance Type
Auto + Home
Score by category
Original cost3/ 5
Customer Support5/ 5
Coverage4/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
The rates were lower when we bundled auto and home
How does this insurer compare to insurance companies you’ve had in the past?
The ease of application and the coverage exceeds the coverage I had in the past for less
Insurance Type
Auto + Home
Score by category
Original cost5/ 5
Customer Support4/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
I have heard it delivers consistent quality products and reliable service with the emphasis on value.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I would stay with an insurance company if they gave all the tools and support necessary to be safe. I would leave if they take a long time answering your questions.
Insurance Type
Auto + Home
Score by category
Original cost4/ 5
Customer Support4/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
It meets expectations
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Good coverage but too expensive
Insurance Type
Home
Score by category
Original cost2/ 5
Customer Support3/ 5
Coverage3/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
The price was reasonable with the coverage I wanted.
How does this insurer compare to insurance companies you’ve had in the past?
This is my first home insurance. So far it's beeb easy, and better than I expected.
Insurance Type
Home
Score by category
Original cost4/ 5
Customer Support3/ 5
Coverage4/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Very good service
How does this insurer compare to insurance companies you’ve had in the past?
It is very good service
Insurance Type
Auto + Home
Score by category
Original cost5/ 5
Customer Support5/ 5
Coverage4/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
They had the best coverage for my needs.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
1. Best coverage for my fleet. 2. Better coverage and pricing.
Insurance Type
Auto
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
They have great customer service
How does this insurer compare to insurance companies you’ve had in the past?
It has fun to use and I hope you are doing
Insurance Type
Auto
Score by category
Original cost5/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Excellent, premier service.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Price.
Insurance Type
Auto + Home
Score by category
Original cost3/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
They have good coverage at a fair price r
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Ashlyn Brooks is a finance writer with more than half a decade of experience, known for her knowledge in areas such as taxes, insurance, investing, retirement, finance news, and banking products.
Amelia Buckley is an insurance editor for Bankrate.com and an insurance agent with a personal lines license. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized insurance decisions with confidence.
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editorial policy, so you can trust that our content is honest and accurate. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. The content created by our editorial staff is objective, factual, and not influenced by our advertisers.
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