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California Casualty Insurance review 2025

Updated May 01, 2025
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At a glance

Bankrate's take

California Casualty Insurance may be a good fit for essential workers like educators, firefighters, law enforcement officers and nurses in need of home and auto insurance. However, policies are not available to the general public, and state availability is limited.

  • Only available to public service employees like educators, firefighters, police officers, healthcare workers and other “heroes”
  • Mexico car and home insurance available
  • Policies available in seven states
  • More complaints than average with the NAIC for home and auto insurance
  • No mobile app

New

What’s new with California Casualty?

In 2023, California Casualty withdrew from 22 states and Washington, D.C. In a statement, the insurer cited profitability as the main motivator behind the decision.

California Casualty car insurance review

California Casualty car insurance is available to teachers, firefighters, nurses, law enforcement officers and other qualifying public service workers across seven states. In addition to the car insurance basics, drivers can also insure their antique or classic cars, trailers, campers, snowmobiles, motorcycles, RVs, golf carts and road-registered dune buggies. Policies are also somewhat customizable with extra benefits like pet injury coverage, gap insurance, up to $500 in personal property coverage and custom parts coverage. However, not every coverage option is available in every state where California Casualty writes auto policies.

Like the best car insurance companies, California Casualty Insurance offers standard coverage options such as liability, comprehensive, collision, medical payments and uninsured and underinsured motorist coverage. If you’re interested in additional coverage types, California Casualty offers several options, including some specific to essential workers. Law enforcement officers may appreciate turnout gear and firearms coverage, which pays out to cover stolen, damaged or destroyed firefighter and law enforcement gear and/or firearms stored in the vehicle, as well as custom/non-factory equipment coverage to insure any parts and devices that aren’t from the vehicle’s original manufacturer that get damaged or need replacement after a covered loss.

Pros and cons of California Casualty car insurance

When shopping for car insurance, comparing car insurance companies and requesting quotes can help direct you toward the best choices for your needs. Here’s a quick summary of California Casualty car insurance to help you decide:

Green circle with a checkmark inside

Pros

  • $500 in personal property coverage for belongings in the vehicle
  • Coverage for custom or aftermarket additions to the vehicle
  • Unique coverage options based on qualified professions
Red circle with an X inside

Cons

  • Strict eligibility requirements
  • Only available in AZ, CA, CO, ID, KS, OR and WY
  • Not all coverage selections are available in every state
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California Casualty car insurance cost

The average driver pays $2,482 annually for a full coverage policy from California Casualty and $542 for a minimum coverage policy. In comparison, the average cost of car insurance in the U.S. is $2,692 per year for full coverage and $808 for minimum coverage.

Keep in mind that every driver pays a different rate for car insurance. Car insurance rates vary by company, as each one factors in characteristics such as your location, driving record and claims history differently when determining your premium.

How much is California Casualty car insurance?

Drivers with incidents or at-fault accidents on their records typically pay higher car insurance rates compared to drivers with clean driving records. However, you may still be able to find affordable coverage with a less-than-perfect record by shopping around and looking for relevant discounts. The table below compares California Casualty car insurance rates for various driving infractions against national average rates.

Good driver, good credit
California Casualty full coverage premium
$2,482
National full coverage premium
$2,685
California Casualty full coverage premium
$4,776
National full coverage premium
$4,712
California Casualty full coverage premium
$3,699
National full coverage premium
$3,293
California Casualty full coverage premium
$4,325
National full coverage premium
$3,884
California Casualty full coverage premium
$5,158
National full coverage premium
$5,225
*All rates displayed are average annual rates.

California Casualty car insurance quotes by age

In most states, a driver's age influences what they pay for auto insurance with young drivers paying some of the highest average rates. Younger drivers, especially teens, are more likely to drive recklessly and have less experience behind the wheel. To account for the added risk of insuring a younger driver, many insurance companies charge these drivers higher rates.

California Casualty full coverage premium
$5,773
National full coverage premium
$5,768
California Casualty full coverage premium
$5,562
National full coverage premium
$4,968
California Casualty full coverage premium
$5,742
National full coverage premium
$5,464
California Casualty full coverage premium
$2,836
National full coverage premium
$3,320
California Casualty full coverage premium
$2,472
National full coverage premium
$2,877
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.

Compare California Casualty car insurance rates

What one insurance company quotes you will likely be different compared to others. Insurance companies each have their own, unique method for determining what you pay for your car insurance policy. That’s why it is so important to compare quotes across different providers to know if you are getting the best deal.

$2,482
$542
$2,910
$943
$2,347
$733
$2,165
$574
$3,303
$942
*All rates displayed are average annual rates.
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California Casualty home insurance review

California Casualty may be one of the best homeowners insurance companies for law enforcement officers, firefighters, nurses and educators. Customers can choose from various add-on coverage types that most other insurance companies do not offer, and several discounts are available. Unique coverage types with California Casualty include a fallen hero/fallen officer survivor benefit for policyholders in firefighting or law enforcement who pass away in the line of duty and off-duty weapons theft coverage for up to $5,000 in coverage for stolen, personally owned off-duty weapons.

Additional home insurance coverage types include lost luggage coverage, debit or credit card coverage, personal property used in teaching coverage, school violence death survivor benefit (in some states) and educators' excess liability coverage.

Pros and cons of California Casualty homeowners insurance

Understanding the pros and cons of a home insurance company can help you while shopping for home insurance. Here are some pros and cons of California Casualty home insurance to help you more easily compare this company with other insurers:

Green circle with a checkmark inside

Pros

  • Teachers can include optional coverage to insure their own belongings used for class instruction
  • Up to $5,000 in weapons theft coverage for individuals in law enforcement or firefighting
  • Billing plans available
Red circle with an X inside

Cons

  • 24/7 customer service not available
  • Higher than average number of complaints with the NAIC
  • Not rated by J.D. Power for customer service
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California Casualty home insurance cost

The average annual premium for a California Casualty home insurance policy is $2,929 for $300,000 in dwelling coverage. This is 29 percent more than the national average cost of homeowners insurance, which is $2,329 for the same amount of dwelling coverage. Individual rates may vary depending on your location, the size of your home, coverage selections and applicable discounts. If you’re looking for cheap home insurance, researching more than one company and requesting home insurance quotes can help you find the best rate.

$150K dwelling
California Casualty average premium
$1,951
National average premium
$1,370
$300K dwelling
California Casualty average premium
$2,929
National average premium
$2,267
$350K dwelling
California Casualty average premium
$3,187
National average premium
$2,534
$450K dwelling
California Casualty average premium
$3,666
National average premium
$3,066
$750K dwelling
California Casualty average premium
$4,788
National average premium
$4,399

Compare California Casualty homeowners insurance rates

Just like with car insurance rates, home insurance rates will also vary based on each company’s underwriting method. You can see how California Casualty’s home insurance costs compare to some of the larger, national carriers in the table below.

$2,929
+ $600
$2,088
- $241
$2,206
- $123
$1,254
- $1,075
$2,129
- $200
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Answering a few quick questions to check your availability with California Casualty

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Compare California Casualty with other insurers

Finding the best insurance for your needs means shopping around to see what different carriers offer, especially if you’re looking for cheap car insurance or an affordable home policy. If you’re on the fence about California Casualty, here are some other carriers to consider when requesting a car  or home insurance quote:

Badge Icon Featured

California Casualty

California Casualty
Not scored

Geico

Geico
Rating: 4.3 stars out of 5
4.3
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Allstate

Allstate
Rating: 4.1 stars out of 5
4.1
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OVERVIEW
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Policyholders who value cheaper car insurance and digital capabilities over bundling multiple insurance policies with the same company might consider Geico as their company of choice.
Read More
Tied for a 2024 Bankrate Award for Best Homeowners Insurance Company Overall, Allstate offers home, auto and life insurance for those who want the convenience of a single carrier for all their insurance needs.
Read More
STANDOUT FEATURES
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DriveEasy telematics program
Online Reviews Icon
Strong digital tools
Loan Icon
Long list of potential discounts
Car Guide Icon
Multiple safe driving rewards
Online Reviews Icon
Strong mobile and online tools
AVG FULL COV. AUTO RATE
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$2,165 $3,303
J.D. POWER AUTO SCORE
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692/1000 691/1000
AVG HOME RATE
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No rates available $2,206
J.D. POWER HOME SCORE
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Not Scored 665/1000
AM BEST RATING
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A++(Superior) A+(Superior)
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Why you can trust Bankrate

Read our full methodology

The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.

78

years of industry experience

9

licensed staff

34.5K

ZIP codes examined

120

carriers reviewed

Is California Casualty a good insurance company?

Bankrate’s insurance experts put together this California Casualty Insurance review to help you decide whether this company is right for you. The company’s mission is to protect people who serve the community, which is why California Casualty Insurance tailors its insurance coverage to educators, higher education employees, firefighters, law enforcement officers and nurses. If you are in these professions and want access to its specialized coverage and benefits, California Casualty may be a good fit. However, its customer service is not available 24/7 like some competitors, and its average home insurance rates are significantly higher than the national average. Plus, it does not have a mobile app, which could be an issue for some.

What are real-life customers saying about California Casualty?

In order to get a pulse on what actual customers think about the company, our team looked at California Casualty reviews from across the web. Like with many other insurance companies, the general consensus around the company was a mix of positive and negative. Many customers appreciated the company’s customer service and low prices. But, some claimed that customer service was slower than they would prefer. Multiple other Trustpilot users were unhappy with steep car insurance rate increases when their policy was renewed.

Reddit User*
Dec 30, 2014
Solid customer service
I currently have them and the only real complaint I could make is that it can take A LONG time to get to someone on the phone. Other than that, they were cheap, (roughly $60 a month cheaper than all competition in my area) and when I did talk to someone, they were polite, to the point, and they always seem more than willing to help me out when something happens.
via Reddit
Trustpilot User*
Apr 27, 2023
Slow claims response
I was with Geico for 15 years. Changed to CC because I am a teacher and my daughter a nurse and recommended by our unions. Two weeks later someone breaks in my daughter’s car. We are currently in the middle of the claim - a month later. I am wildly disappointed. Emails are not returned, questions are not addressed, phone calls not returned. Car is ready but CC is not responding to me or the dealer so we cannot get the car. Dealer says CC is very hard to work with. At this point, I could not recommend this company to anyone.

*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.

California Casualty company details

  • Customer service: 1-800-800-9410, Monday through Friday from 6 a.m. to 6 p.m. PT, and Saturday from 8 a.m. to 1 p.m. PT
  • Claims: Claims can be filed online or by dialing 1-800-800-9410, option 4, or mailed to P.O Box 39700, Colorado Springs, CO 80949-9700
  • Website: www.calcas.com

State availability

California Casualty insurance is only available in AZ, CA, CO, ID, KS, OR and WY.

California Casualty tools and benefits

California Casualty may be known for its home and auto insurance, but it also offers other insurance products, including:

  • Mexico tourist auto insurance: California Casualty offers car insurance for U.S. drivers headed to Mexico through its partnership with Mexpro Insurance Professionals.
  • Personal umbrella insurance: This policy provides an additional layer of liability coverage to your underlying personal insurance policies, such as home and car insurance.
  • Recreational vehicles insurance: California Casualty may be able to insure these vehicles whether you have a boat, snowmobile or RV.
  • Pet insurance: California Casualty offers pet insurance, which is essentially health insurance for your animals.

Frequently asked questions about California Casualty

Methodology

Rates

Bankrate utilizes Quadrant Information Services to analyze May 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied: 

User Icon
40 year old
Single male and female driver
Logo for Brand name
2023 Toyota Camry
Primary vehicle
Credit Good Icon
Good credit score
Auto Insurance Guide Icon
Clean driving record
Briefcase Icon
Commutes 5 days

Bodily injury liability

$100,000 per person
$300,000 per accident

Property damage liability

$50,000 per accident

Personal injury protection

$100,000 per accident

Uninsured motorist bodily injury

$100,000 per person
$300,000 per accident

Collision deductible

$500

Comprehensive deductible

$500

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.

If otherwise specified, the base profile has been modified with the following driver characteristics:

Other profiles

Written by
Natalie Todoroff
Writer II, Insurance
Natalie Todoroff is an insurance writer and industry analyst for Bankrate. She is based in San Francisco and holds a personal lines insurance license.
Edited by Editor, Insurance