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American Modern insurance review 2024

Updated Nov 13, 2024
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At a glance

Bankrate's take

Policyholders with unique insurance needs, such as a collector car or a higher-risk home, might consider American Modern as their company of choice.

  • Specialty insurance company for collector vehicles and unique homes
  • May cover high-risk homes and cars that other insurers won’t
  • Offers agreed value loss settlements for classic vehicles
  • No third-party scores available from J.D. Power

American Modern car insurance review

If you’re looking for a car insurance company for a standard vehicle, American Modern won’t be a good fit. The insurance company specializes in auto insurance for a wide range of collector vehicles, from classic and antique cars to exotic vehicles, muscle cars and hot rods, restorations in progress and even collectible farm equipment. Because American Modern only insures unique, high-value vehicles like this, your vehicle must be stored in a locked garage in order to qualify for coverage.

American Modern groups its classic car insurance product along with insurance for yachts, boats and motorsports vehicles under the heading of “recreational” insurance. A full coverage collector car policy from American Modern is based on agreed value and comes with coverage for disaster relocation expenses and spare parts. Depending on your personal needs, you can opt for comprehensive coverage only or customize your policy with add-ons like trailer physical damage, collision, medical payments or uninsured motorist coverage.

Pros and cons of American Modern car insurance

Depending on your situation and what you’re looking for in car insurance, American Modern has a few pros and cons to consider.

Green circle with a checkmark inside

Pros

  • Auto policies specialized for collector and other high-value vehicles
  • Agreed value loss settlement available
  • Online product guide to help customers determine which policies suit their needs
Red circle with an X inside

Cons

  • Some customers report a lengthy claims process
  • No coverage for standard vehicles
  • No high-risk driver coverage options
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American Modern car insurance cost

Because American Modern is a specialty insurer for auto insurance, its average premium data isn’t publicly available. Car insurance rates can vary significantly between drivers depending on several variables, even when considering the same insurer — and in the case of collector car insurance, where each vehicle’s details impact the cost of coverage, the variations can be considerable. The national average cost of car insurance as of November 2024 is $2,458 for full coverage, but collector car insurance may cost more or less than this amount.

To see what kind of rate American Modern will offer you, request a quote and specify the type and amount of coverage you’d like. Compare American Modern’s rates with offers from other classic car insurers to find a deal that’s best for you.

American Modern customer satisfaction

There are several trusted third-party entities that review and rate insurers, some of which we considered in our American Modern Insurance review. Two of the more prominent company ratings are customer satisfaction and customer complaints, as provided by J.D. Power and the National Association of Insurance Commissioners (NAIC), respectively. These ratings and scores can highlight which companies perform better based on collected data.

American Modern did not score on the J.D. Power survey for auto insurance, but it does receive a financial strength rating of A+ from AM Best.

American Modern auto insurance customer complaints

The National Association of Insurance Commissioners (NAIC) keeps track of customer complaints against insurance companies and provides that data to the public. It produces an index for complaints based on the number of complaints about each company compared to its market share.

An index of 1.00 indicates the average number of complaints compared to market share. Higher scores mean more complaints than expected while lower scores mean fewer complaints. A lower index is better. American Modern has seen a significant reduction in customer complaints recently, with a complaint index of 0.71 for 2023.

American Modern car insurance discounts

To help save on auto premiums, American Modern offers a few discounts that drivers may be eligible for.

  • Collections valued over $150,000: American Modern offers credits to customers with high-value collector vehicles, depending on how the vehicles are stored and protected.
  • Car club membership: An approved car club membership could provide a discount.
  • Accident prevention course: In some states, American Modern offers up to 10 percent off for drivers who have completed an accident prevention course.
  • Anti-theft device: American Modern offers up to a 20 percent discount for installed certain anti-theft devices, depending on the feature. Discount amounts can vary between states.
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Get personalized auto insurance quotes

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This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

American Modern home insurance review

American Modern home insurance may be of particular interest to people whose homes don’t meet standard home insurance requirements. All of American Modern’s residential insurance policies include opportunities to customize coverage, but your exact options may vary based on location, home age and condition, and other factors, so you may want to speak with an agent about what’s available to you.

American Modern offers modified homeowners insurance packages with specialized coverage for homes that don’t qualify for traditional insurance, with coverage options for second home, rental properties and vacant homes under renovation. Home insurance policies are split into several categories based on location, the age and value of your home and how you use it. For example, its homeowners insurance product is available for single- or two-family homes in average or better condition valued between $50,000 and $500,000. In some states, the Homeowners FLEX plan is available for homes built in or before 1960. For seasonal homes or hard-to-insure homes in need of basic coverage, American Modern offers two types of dwelling coverage.

Pros and cons of American Modern homeowners insurance

American Modern could be the best homeowners insurance company for some shoppers, but it comes with pros and cons. Here are a few factors to consider:

Green circle with a checkmark inside

Pros

  • Covers homes that may have been declined by standard carriers due to location, age or home type
  • Has an A+ (Superior) rating from A.M. Best, highlighting financial strength
  • Average rates are lower than the national average
Red circle with an X inside

Cons

  • Named peril policies may cover fewer perils than some competitors
  • Available discount savings may be less than those of competitors
  • Coverage options are limited by location, home value, and other factors
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American Modern home insurance cost

American Modern offers nontraditional home insurance solutions, so average rates for the carrier are not available. That said, if you're requesting quotes from the carrier, it may be helpful to know that the national annual average cost of a home insurance policy with $300,000 in dwelling coverage is $2,285. American Modern may be among the cheapest home insurance providers for homeowners with unique coverage needs, but rates can vary significantly depending on your coverage selections, home value and age, location and other factors.

American Modern customer satisfaction

Third parties like J.D. Power and the National Association of Insurers Commissioners (NAIC) typically insight into how well home insurance companies meet their customers’ needs. However, likely because it’s a smaller specialty insurer, American Modern wasn’t included in J.D. Power’s most recent property insurance satisfaction studies.

American Modern home insurance customer complaints

American Modern’s NAIC complaint index scores are consistently high, although they decreased slightly in 2023. At a score of 1.87, American Modern receives considerably more customer complaints than average. However, this number is down from a high of 2.38 in 2021, suggesting that American Modern’s customer support may be improving.

American Modern home insurance discounts

American Modern doesn’t advertise its home insurance discounts online, and the regional variation in its offerings may mean that your discount options are dependent on your location and coverage. However, a product guide produced for American Modern agents notes the following discounts for homeowners insurance, which could add up to a combined 20 percent or more off your premium:

  • Association membership: If you’re a member of an eligible homeowners association, you might be eligible for a discount.
  • Bundling discounts: If you purchase auto insurance or another type of residential policy through the same agent that manages your American Modern homeowners policy, you could qualify for a bundling discount.
  • Claims-free discount: Applicants who go at least three years without claims may be able to get a discounted premium.
  • Senior discount: American Modern may offer discounts to policyholders aged 50 years or older.
  • Fire and security discounts: Various types of smoke or burglar alarms, along with other security measures like deadbolts, might earn you a discount.
  • Paid in full discount: If you’re able to pay your entire annual premium as a single payment, you could be eligible for a discount.
  • Paperless document discount: Opt for digital policy documents, and American Modern may reward you with a discount.
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Answering a few quick questions to check your availability with American Modern

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Advertising disclosure
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Compare American Modern with other insurers

Finding the right insurance company can be tricky, and it’s often wise to shop around and get quotes from multiple insurers before making a decision. If you’re still considering whether or not to go with this company, a few competitor options are listed below for comparison.

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American Modern

American Modern
Not scored
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Progressive

Progressive
Rating: 4.4 stars out of 5
4.4
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Cost & ratings

Rating: 4.2 stars out of 5
4.2

Coverage

Rating: 5 stars out of 5
5.0

Support

Rating: 4.3 stars out of 5
4.3

Liberty Mutual

Liberty Mutual
Rating: 3.6 stars out of 5
3.6
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Cost & ratings

Rating: 2.6 stars out of 5
2.6

Coverage

Rating: 5 stars out of 5
5.0

Support

Rating: 3.9 stars out of 5
3.9
OVERVIEW
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Drivers looking for affordable car insurance after being categorized as high-risk may find Progressive attractive. High-risk drivers may have difficulty finding affordable policies from some insurers due to their risk status. Therefore, companies specializing in policies for these types of drivers can be beneficial.
People looking to bundle life insurance with home or auto may consider Liberty Mutual. Like American Modern, Liberty Mutual is available throughout the nation. However, unlike American Modern, this company offers life insurance on top of home and auto policies and has a broader range of potential discounts.
STANDOUT FEATURES
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Car Guide Icon
Insures high-risk drivers
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Low average rates
Auto Car Icon
Classic car coverage available
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Robust discounts
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Local agents available
Loan Icon
Multiple insurance products
AVG FULL COV. AUTO RATE
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$2,418 No rates available
J.D. POWER AUTO SCORE
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870/1000 870/1000
AVG HOME RATE
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$2,485 No rates available
J.D. POWER HOME SCORE
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634/1000 596/1000
AM BEST RATING
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A+(Superior) A(Excellent)
Bankrate logo

Why you can trust Bankrate

Read our full methodology

Our insurance editorial team includes licensed agents with decades of combined experience, and we used our intimate knowledge of the industry to conduct this in-depth American Modern insurance review.

46

years of industry expertise

122

carriers reviewed

34.5K

ZIP codes examined

1.2M

quotes analyzed

Is American Modern a good insurance company?

Like the hundreds of other companies Bankrate’s insurance industry experts have reviewed, American Modern has its perks and drawbacks. This company may be ideal for some people due to its specialized coverage and strong financial standing for both homeowners and private passenger auto insurance. Drivers of collector cars or people with homes that do not qualify for coverage in the standard market may find American Modern especially appealing. However, the company likely won’t be an option for consumers seeking high-risk auto insurance or those who qualify for traditional home insurance.

What are real-life customers saying about American Modern?

American Modern is an unusual insurance company — and since it’s not reviewed by third parties like J.D. Power, we prioritized finding reviews from real customers. To understand the American Modern customer experience, we turned to Reddit, where the carrier is discussed in forums devoted to classic car ownership and unusual homes, and to Yelp, where American Modern regularly interacts with customers.

The consensus: for some customers, especially those struggling to find coverage, American Modern offers great savings and coverage. For others, negative experiences with customer service and claims agents made American Modern a difficult insurer.

Reddit

Two Reddit forums provided useful insights into the American Modern customer experience: r/McLaren, for owners of McLaren sports cars, and r/OffGridCabins, for owners of often-remote cabins off the electrical grid. On both forums, we found mixed feelings about American Modern, with some users praising the cost of coverage and others reporting dropped policies or refusal of coverage.

Reddit User 1*
Jan 12, 2024
Cheap sports car insurance
"I got mine through American Modern Insurance Group (AMIG). They work with Barrett Jackson and you have to go through a process including sending them pictures of your secured garage and sign the no daily use or no work commute waiver. 2,500 miles a year, agreed value, and full coverage max limit... forget what it was 250k or 300k. Includes trip interruption, tow, roadside assistance, etc. 2014 12C Spyder. $1800/yr., in LA, one of the worst markets. AAA wouldn't even insure it."
Reddit User 2*
May 9, 2024
Dropped off-grid home
"Ha, we had American Modern for about 10 years on our offgrid home in California. We had a fire come through which took out our septic system of all things, but the house was not harmed. I filed a claim for about $15K which they paid and then a couple months later cancelled our policy. That was our experience with them, ymmv."

Yelp

We found a significant number of reviews for American Modern Insurance on Yelp, where the company regularly responds to customers expressing both frustration and satisfaction. Due to the nature of the platform, the majority of reviews on Yelp were negative, but we also found customers with successful experiences with customer service.

Yelp User 1*
Apr 26, 2024
Referred by USAA
"I was referred to this Company by USAA. Save your time. I had a terrible interview with this Company's representative. He kept asking the same questions over and over three times. American Modern Insurance Group charges way too much for what it offers. I looked at their reviews, which were one horror story after another. USAA should not offer this to its membership."
via Yelp
Yelp User 2*
May 16, 2023
Professional and friendly
"Placed a claim for water damage caused by a busted water heater. I spoke to a representative who helped me file a claim and provided a claim number. I was contacted next day by an adjuster and a couple of days later he was out to inspect the damage, very professional and friendly guy! A couple of days later a check was mailed to me. Overall VERY friendly people, fast service and an outstanding experience!!"
via Yelp

American Modern company details

Because American Modern’s insurance offerings are unique and may vary considerably depending on your situation, you may want to reach out to an agent before getting quotes to discuss your options. Contact information for American Modern can be found below.

  • Customer service: 1-800-543-2644
  • Claims: 1-800-375-2075
  • Fax: 1-513-947-4040
  • Bill payment: https://amig.com/customer/
  • Claims mailing address: American Modern Insurance Group, Attn claims processing, PO Box 5323, Cincinnati, Ohio 45201-5323

State availability

American Modern Insurance operates in all 50 states and Washington D.C., though policy options may vary by location.

American Modern tools and benefits

Beyond its auto and home coverage, there are a few other features and insurance options you may want to consider when considering American Modern:

  • Mobile app: American Modern offers a free mobile app for policyholders to manage their plans.
  • Landlord insurance: Landlords can choose from short and long-term rental insurance to help deal with the risks that rentals face.
  • Condominium insurance: American Modern offers condominium policies that cover the interior and contents of your condominium.
  • Pet health insurance: This optional endorsement may be added to home insurance policies, and can help cover medical costs for pets.
  • Vacant property insurance: This coverage can insure a home or other property that you are not using.
  • Boat and yacht insurance: You can work with American Modern to insure a boat or yacht.
  • Other vehicle insurance: American Modern offers specialized coverage for motorcycles, ATVs, UTVs, golf carts and snowmobiles.

Frequently asked questions about American Modern

What policyholders are saying about American Modern

CTA American Modern has 24 reviews

American Modern has 24 reviews

Dive into community reviews below and see what others think about American Modern.

4.2 Star Icon
24 ratings
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88% of consumers
recommend this insurer
Score breakdown
5 stars
50%
4 stars
38%
3 stars
4%
2 stars
0%
1 star
8%
Score by category
Overall rating 4.2 / 5
Original cost 3.7 / 5
Coverage 4.1 / 5
Customer Support 4.3 / 5
Verified Badge Icon How we got these ratings

In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.

Community Reviews

See what users like you are saying about American Modern.
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Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
I was recommended it and I'm pleased with the cost and how much they cover.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
The cost and how much they cover, I was in a car accident once and they helped me immensely getting a new car.
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
It is easy available and good
How does this insurer compare to insurance companies you’ve had in the past?
It makes me feel good about future insurance as this one was
Insurance Type
Home
Score by category
Original cost 3 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
It has cheapest price I could find
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They have the best rates for your situation
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 4 / 5
Coverage 3 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
It is cheaper and very good
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
It is cheaper
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 3 / 5
Coverage 5 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
Easy to contact and return calss
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Great customer support service
Insurance Type
Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Because it’s nice
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 4 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
THEY WERE RECOMENDED TO ME BY THE COMPANY THAT HANDLED BY MORTGAGE. HAVE HAD THEM FOR YEARS.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They have been helpful with any questions I have had. Also, they have kept their rates down. If they went up on their rates, I would have to check other company's rates and compare coverage.
Insurance Type
Home
Score by category
Original cost 3 / 5
Customer Support 5 / 5
Coverage 4 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
They in on the spots whenever I need them
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I like them because they do not hesitate to help whenever a customer calls upon thwm
Insurance Type
Home
Score by category
Original cost 2 / 5
Customer Support 3 / 5
Coverage 2 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
It's different
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I like it
Insurance Type
Home
Score by category
Original cost 1 / 5
Customer Support 5 / 5
Coverage 2 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
My friends and family members both use it
How does this insurer compare to insurance companies you’ve had in the past?
It was my first and only insurance so I can’t compare it
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 4 / 5
Coverage 4 / 5
Written by
R.E. Hawley
Senior writer, Insurance
R.E. Hawley is a senior writer for Bankrate. Prior to joining Bankrate’s insurance editorial team in 2024, they worked as senior writer for a popular car ownership and insurance comparison app, leading a team of over a dozen writers in creating customer-focused financial advice content on topics ranging from insurance to vehicle reliability and auto loan refinance. R.E. holds a personal lines insurance license.
Edited by Editor, Insurance