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Nationwide Insurance review 2025

Updated Apr 15, 2025
  • At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation of . Our content is backed by Coverage.com LLC, a licensed entity (NPN: 19966249). For more information, please see our .

At a glance

bankrate awards logo

BEST BUDGET HOME INSURANCE COMPANY

4.2
Rating: 4.2 stars out of 5
Bankrate Score
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Auto

Rating: 4 stars out of 5

4.0

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Home

Rating: 4.2 stars out of 5

4.2

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Life

Rating: 4.3 stars out of 5

4.3

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Bankrate's take

Policyholders who value bundling insurance coverage, robust coverage options or have unique coverage needs might consider Nationwide as their company of choice.

  • Offers telematics and pay-per-mile programs
  • Wide variety of auto and homeowners insurance endorsements
  • Banking and investment services available
  • Low average rates
  • National independent agent network

Nationwide car insurance review

Nationwide car insurance coverage could be a good fit for drivers who prioritize policy customization and affordable rates. Our Nationwide insurance review found that the company offers coverage options that may not be found at other insurance carriers. These include accident forgiveness and a vanishing deductible, although the availability of these features may depend on your location and state regulations. Plus, the company scored a 4.0 out of 5.0 Bankrate score.

In addition to insuring personal vehicles, Nationwide also offers car insurance for classic cars through its partnership with Hagerty. Those who own vehicles like antique, classic and muscle cars might be interested in coverage, but it’s interesting to note that Hagerty also extends coverage to collector motorcycles and scooters, classic military vehicles and even retired commercial vehicles.

Nationwide car insurance is not available in all states. Coverage is offered in 46 states and Washington, D.C. Drivers in Alaska, Hawaii, Louisiana and Massachusetts are not currently eligible for coverage. The non-exhaustive availability combined with no 24/7 customer service kept Nationwide’s Bankrate Score from being higher.

Pros and cons of Nationwide car insurance

As you’re shopping for the best car insurance company, it may be helpful to get several auto insurance quotes to compare rates and coverage offerings. There’s more to a company than what shows up on a quote, though, and comparing car insurance rates may only give you a limited view of how a company might suit your needs. It may be helpful to know other areas where each company excels and lacks. Here are some of the pros and cons of Nationwide car insurance that we identified in our analysis:

Green circle with a checkmark inside

Pros

  • Robust coverage options available
  • Full coverage premiums cheaper than most providers
  • Usage-based insurance top-rated by J.D. Power
Red circle with an X inside

Cons

  • Most regional J.D. Power customer satisfaction scores are below average
  • Not available in all states
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Nationwide car insurance cost

According to Bankrate’s study of average premiums obtained from Quadrant Information Services, Nationwide’s annual premium is $1,947 per year for full coverage and $699 per year for minimum coverage. For comparison purposes, the national average cost of car insurance is $2,685 per year for full coverage and $800 per year for minimum coverage. Your rates may vary based on your unique rating factors. Below, we showcase Nationwide’s average premiums compared to the national average for a range of driver profiles.

How much is Nationwide car insurance?

Your driving record typically has a substantial impact on your car insurance rates. Maintaining a clean driving record could be one of the best strategies for finding cheap car insurance. If you have incidents like at-fault accidents or moving violations on your record, you’ll likely pay more for coverage. Below you can see average Nationwide rates after one speeding ticket and one at-fault accident. We included DUI rates, but keep in mind that Nationwide may not extend coverage to all drivers with DUI convictions. You may contact Nationwide directly to discuss your eligibility if you have a DUI on your record.

Good driver, good credit
Nationwide full coverage premium
$1,947
National full coverage premium
$2,685
Nationwide full coverage premium
$2,491
National full coverage premium
$4,712
Nationwide full coverage premium
$2,816
National full coverage premium
$3,293
Nationwide full coverage premium
$2,821
National full coverage premium
$3,884
Nationwide full coverage premium
$4,851
National full coverage premium
$5,225
*All rates displayed are average annual rates.

Nationwide car insurance quotes by age

In most states, your age is also a rating factor for your car insurance, with younger drivers usually paying higher premiums due to their inexperience behind the wheel and higher accident rates. If you have a young driver in your household, it’s typically cheaper to keep them on your policy until they move out and establish their own households. Below, we show Nationwide’s average premiums and the national average for a range of drivers with clean driving records both on and off their parents’ policy.

Nationwide full coverage premium
$3,751
National full coverage premium
$5,768
Nationwide full coverage premium
$3,281
National full coverage premium
$4,968
Nationwide full coverage premium
$4,520
National full coverage premium
$5,464
Nationwide full coverage premium
$2,414
National full coverage premium
$3,320
Nationwide full coverage premium
$2,084
National full coverage premium
$2,877
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.

Compare Nationwide car insurance rates

Although car insurance companies often offer the same insurance products, rates typically vary because each insurer is unique. For instance, one car insurance company might weigh personal factors differently or use different underwriting standards when setting rates. Another insurer might boast impressive discounts in order to provide cheaper rates. Others might focus on customer service and having local offices in a region. Nationwide’s rates are usually lower than the national average and they give other major insurers a run for their money.

$1,947
$699
$2,910
$943
$2,347
$733
$3,303
$942
$2,049
$589
*All rates displayed are average annual rates.
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Answering a few quick questions to check your availability with Nationwide
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Nationwide home insurance review

Based on Bankrate’s assessment of Nationwide homeowners insurance, the company could be worth considering for homeowners with high-value homes. On top of the standard homeowners insurance coverage options, Nationwide offers a variety of endorsements to enhance your policy. Homeowners can add Better Roof Replacement, which allows for the use of stronger and safer roofing materials to be used to repair your roof if it is damaged due to a covered loss. The company also offers Valuables Plus, which provides additional coverage for high-value items. These are just a few of the reasons the company received a Bankrate Score of 4.3 out of 5.0.

Nationwide home insurance isn’t available nationwide. It’s sold in 43 states and Washington, D.C., but currently does not accept new home insurance customers in Alaska, Florida, Hawaii, Louisiana, Massachusetts, New Jersey and New Mexico. Nationwide scored one point greater than the segment average for overall customer satisfaction in the 2024 J.D. Power U.S. Home Insurance Study, which didn’t exactly help or hurt its Bankrate Score. However, Nationwide placed well above average in the 2024 J.D. Power U.S. Property Claims Satisfaction Study, boosting its Bankrate Score and indicating that customers who filed home insurance claims with Nationwide had a more positive experience.

Pros and cons of Nationwide homeowners insurance

Nationwide might be the best home insurance company for some, but it still has potential drawbacks. Comparing home insurance quotes, coverage options, digital tools and third-party scores and ratings may be a valuable step in finding the right insurer for your needs. Here are some pros and cons of Nationwide home insurance that you may want to consider:

Green circle with a checkmark inside

Pros

  • Numerous policy endorsements
  • A variety of discounts
  • Local agents available
Red circle with an X inside

Cons

  • Only available in 43 states and Washington, D.C.
  • Average J.D. Power score for overall customer satisfaction
  • No 24/7 customer service
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Nationwide home insurance cost

On average, Nationwide home insurance costs $1,858 per year for a policy with $300K in dwelling coverage. The national average cost of homeowners insurance is $2,267 for the same coverage amount. Rates may vary based on a number of underlying factors, like the unique details of your home, your claims history and how much coverage you need. Below is a comparison of Nationwide’s average rates compared to the national average for several different dwelling limit amounts.

$150K dwelling
Nationwide average premium
$1,055
National average premium
$1,370
$300K dwelling
Nationwide average premium
$1,858
National average premium
$2,267
$350K dwelling
Nationwide average premium
$2,082
National average premium
$2,534
$450K dwelling
Nationwide average premium
$2,527
National average premium
$3,066
$750K dwelling
Nationwide average premium
$4,040
National average premium
$4,399

Compare Nationwide homeowners insurance rates

Although insurance companies charge homeowners different rates for coverage based on location, home replacement cost value and policy options, Nationwide consistently offers lower average rates than other major insurers. While your exact premium price may vary based on your unique factors, you could get an idea of how much you might pay with Nationwide compared to other popular insurers.

$1,858
- $409
$2,088
- $179
$2,206
- $61
$1,254
- $1,013
$2,129
- $138
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Answering a few quick questions to check your availability with Nationwide

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Nationwide life insurance review

Nationwide life insurance may be a good option if you like having all your policies with one company and are looking for a company that offers several life insurance options. The company has four different types of life insurance products — term, whole, universal and variable — and could be the best life insurance company for you if you're looking for policy customization.

Pros and cons of Nationwide life insurance

If you’re shopping for life insurance and comparing life insurance quotes, it may be helpful to understand that life insurance rates don’t typically vary as much between companies as car or home insurance rates. Your cost of life insurance will likely depend more on your personal rating factors and the coverage types and limits you choose. This means that other features of a company may be more important to review than price. Still, you can find affordable life insurance policies. These are some of the pros and cons we identified with Nationwide life insurance:

Green circle with a checkmark inside

Pros

  • Four types of coverage available
  • Licensed local independent agents available to help you through the process
  • Online access available to manage and review policies
Red circle with an X inside

Cons

  • Only term products can be quoted online
  • No final expense coverage available
  • No online live chat feature

Compare life insurance providers quickly and easily

See which provider is right for you.

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Compare Nationwide with other insurers

If you’re not sure if Nationwide is the right fit for your insurance needs, you might want to research these similar companies.

Badge Icon Featured

Nationwide

Nationwide
Rating: 4.1 stars out of 5
4.1
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State Farm

State Farm
Rating: 4.2 stars out of 5
4.2
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Geico

Geico
Rating: 4.3 stars out of 5
4.3
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OVERVIEW
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State Farm might be appealing if you are considering Nationwide in part because of its banking products. Like Nationwide, State Farm sells both insurance and banking products that may allow you to consolidate your policies in one place. State Farm restricts accident forgiveness coverage to customers who have remained accident-free for a minimum of nine years.
Read More
If you’re looking for a company that has options for high-risk drivers, you might consider Geico. Coverage is available nationwide, but keep in mind that Geico’s home insurance is underwritten by third-party partners. If you’re looking for a company with a track record of home insurance offerings, Nationwide could be a better option.
Read More
STANDOUT FEATURES
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Briefcase Icon
Local exclusive agents
Auto Car Icon
Two safe driving programs
Bank Icon
Banking and investing products
Online Reviews Icon
Robust digital tools
Auto Car Icon
DriveEasy telematics program
Loan Icon
Long list of potential discounts
AVG FULL COV. AUTO RATE
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$2,910 $2,165
J.D. POWER AUTO SCORE
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710/1000 692/1000
AVG HOME RATE
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$2,088 No rates available
J.D. POWER HOME SCORE
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661/1000 Not Scored
AM BEST RATING
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A++(Superior) A++(Superior)
Bankrate logo

Why you can trust Bankrate

Read our full methodology

The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.

78

years of industry experience

9

licensed staff

34.5K

ZIP codes examined

120

carriers reviewed

Is Nationwide a good insurance company?

After reviewing Nationwide's offerings and comparing these with our insurance editorial team's assessment of more than 100 other insurance companies, we determined that Nationwide might be a good company for drivers and homeowners looking for personalized insurance coverage at an affordable price point.

The insurer offers a range of insurance products and robust optional coverage types that might help you build the coverage that you need. Nationwide has a high AM Best financial strength rating, plus, for its auto and homeowners products, favorable customer service according to the NAIC complaint index and positive claims handling scores based on J.D. Power studies. Still, you may want to talk with current Nationwide policyholders before deciding if the company is right for you, especially since some J.D. Power auto insurance scores for overall satisfaction vary so greatly by region.

What are real-life customers saying about Nationwide?

If you don’t know anyone who has Nationwide, you might consider reading public forums, such as Reddit and TrustPilot, to get a broad range of opinions. Contributors frequently point out the company’s low rates and wide availability, but within the past year, more Nationwide insurance reviews from users mention non-renewal practices and poor claims service.

Reddit User 1*
Mar 20, 2024
Negative first insurance claim
“Nationwide is most definitely NOT on your side! Please believe me, after a simple query about whether my roof was covered due to hail turned into a fraud investigation on Nationwide’s part, unbelievably uncooperative customer service with both my adjuster AND the “investigator” and being dismissive and threatening to my agent, I am 100% convinced that they make the process as miserable and frustrating as possible so that you just give up. This is the FIRST time in my life I have tried to use my insurance, and this is how it went? Literally ANY other company would be my choice.”
TrustPilot User 1*
Jun 5, 2023
Positive first insurance claim
“This was the first time that I'd ever had to claim through insurance, and I found the process a smooth and efficient one. The person who dealt with my case was calm, sympathetic and efficient, guiding me and helping me to value and quantify the damage done by a fire to my bedroom. I received the payout just over three weeks after the fire, and I can now start to get back to normal”
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What Bankrate staffers have to say about Nationwide

“The claim process with Nationwide was incredibly smooth. I initiated it online, and had a brief follow up call with the adjuster. From there it was more of a game of tag trying to get our contractors to talk to Nationwide. Once I finally connected them it only took a couple of days to get the final decision. The adjuster gave me a full rundown of the payout and the check was sent out promptly.”

– Bankrate staffer and Nationwide customer since 2023

Nationwide company details

If you’re interested in contacting Nationwide for more details about policies or coverage, here are a few ways to contact the company:

  • Insurance product service: 1-877-669-6877
  • Life insurance service and claims: 1-800-848-6331
  • Auto and home claims: 1-800-421-3535
  • Pay by phone: 1-888-891-0267
  • Pay by text: Text PAY to 245569
  • Corporate office and customer relations: 1-800-882-2822
  • Live chat available at nationwide.com
  • Payment address:
    • Nationwide Insurance
      P.O. Box 742522
      Cincinnati, OH 45274-2522

State availability

Nationwide writes car insurance policies in all states except for LA, AK and HI. Home insurance is more limited; Nationwide home insurance is not available for new customers in AK, FL, HI, LA, MA, NJ and NM.

Nationwide tools and benefits

Auto, homeowners and life insurance are common products for major insurers, but Nationwide offers many more products and services including:

  • Banking: Nationwide’s partner Axos Bank offers customers an array of personal banking and lending services. These include checking, savings, money market and CDs, mortgages, refinancing for home and auto loans, and personal loans.
  • Renters insurance: If you are a renter, a renters insurance policy insures your belongings and provides liability protection and additional living expenses. You may even qualify for a bundling discount on your auto insurance and renters insurance.
  • Umbrella insurance: Umbrella coverage provides an additional layer of liability coverage above the standard liability limits on any underlying auto and home policies you have.
  • Pet insurance: With Nationwide’s pet health insurance, eligible veterinary costs may be reimbursed. Existing Nationwide customers might even earn a 5 percent discount off their pet health insurance policy premium.
  • Long-term care insurance: Nationwide offers long-term care insurance, which may help cover expenses that result from home care, assisted living or facility care.
  • Mobile app: The Nationwide mobile app can make it faster to file a claim or make changes to your insurance policy. In fact, Nationwide was ranked third overall for service in the 2024 J.D. Power U.S. Insurance Digital Experience Study, which should give even a non-techy person some peace of mind.

Frequently asked questions about Nationwide

Methodology

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Rates

Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied: 

User Icon
40 year old
Single male and female driver
Logo for Brand name
2023 Toyota Camry
Primary vehicle
Credit Good Icon
Good credit score
Auto Insurance Guide Icon
Clean driving record
Briefcase Icon
Commutes 5 days

Bodily injury liability

$100,000 per person
$300,000 per accident

Property damage liability

$50,000 per accident

Personal injury protection

$100,000 per accident

Uninsured motorist bodily injury

$100,000 per person
$300,000 per accident

Collision deductible

$500

Comprehensive deductible

$500

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.

If otherwise specified, the base profile has been modified with the following driver characteristics:

Other profiles

Bankrate Score

Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach. 

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

50% Cost & ratings
 
30% Coverage & savings
 
20% Support
 
  • Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC). 
  • Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
  • Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.

Tier scores are unweighted to show the company's true score in each category out of a possible five points.

What policyholders are saying about Nationwide

CTA Nationwide has 50 reviews

Nationwide has 50 reviews

Dive into community reviews below and see what others think about Nationwide.

4.5 Star Icon
50 ratings
98% of consumers
recommend this insurer
Score breakdown
5 stars
50%
4 stars
48%
3 stars
2%
2 stars
0%
1 star
0%
Score by category
Overall rating 4.5 / 5
Original cost 3.9 / 5
Coverage 4.5 / 5
Customer Support 4.4 / 5
Verified Badge Icon How we got these ratings

In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.

Community Reviews

See what users like you are saying about Nationwide.
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Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I feel like they value me as a customer which can't be said for my past insurers.
Insurance Type
Home
Score by category
Original cost 4 / 5
Customer Support 5 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
This was the one that was ultimately recommended to me by a relative and I've loved using them so far.
Insurance Type
Home
Score by category
Original cost 4 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I went with this insurer because they seem very popular around the time and gave them a try.I been with them for awhile.this is my second insurer I use to be with a company called Henry insurance.nation wide is a upgrade from them because they offer more
Insurance Type
Auto + Home
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Why I would recommend them is because they are very lenient and they can work with you with what kind of money you have
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I chose this insurance because they had good rates for my mortgage insurance and car insurance. They weren’t to expensive as well.
Insurance Type
Auto + Home
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
they were recommended to me by family
Insurance Type
Home
Score by category
Original cost 3 / 5
Customer Support 3 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Nationwide offers reliable coverage and strong customer service, but rising premiums and claim delays might make switching to a competitor worthwhile.
Insurance Type
Auto + Home
Score by category
Original cost 4 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They're coverage is great and they're very trustworthy
Insurance Type
Auto + Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 4 / 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
The customer service is great also great plans
Insurance Type
Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
Their customer service is really good at everything that they do. I haven't had any problems with my agent. Anytime that I call he is available. And my premiums are not as much as most premiums I've had with other companies.
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 5 / 5
Written by
Jessica Gibson
Contributor, Insurance
Jessica Gibson is an insurance writer with almost a decade of digital publishing experience.
Edited by Editor II, Insurance
Reviewed by Director of corporate communications, Insurance Information Institute