R.E. Hawley is a senior writer for Bankrate. Prior to joining Bankrate’s insurance editorial team in 2024, they worked as senior writer for a popular car ownership and insurance comparison app, leading a team of over a dozen writers in creating customer-focused financial advice content on topics ranging from insurance to vehicle reliability and auto loan refinance. R.E. holds a personal lines insurance license.
Jessa Claeys is an insurance editor for Bankrate with over a decade of experience writing, editing and leading teams of content creators. She is a licensed personal lines insurance producer in Colorado. Jessa currently covers auto, home and life insurance with the goal of helping others secure a healthy financial future. Her work has been published by several insurance, personal finance and investment-focused publications, including BiggerPockets, 401(k) Specialist, BP Wealth and more.
Director of corporate communications, Insurance Information Institute
Mark Friedlander is director of corporate communications at III, a nonprofit organization focused on providing consumers with a better understanding of insurance.
Jessa Claeys is an insurance editor for Bankrate with over a decade of experience writing, editing and leading teams of content creators. She is a licensed personal lines insurance producer in Colorado. Jessa currently covers auto, home and life insurance with the goal of helping others secure a healthy financial future. Her work has been published by several insurance, personal finance and investment-focused publications, including BiggerPockets, 401(k) Specialist, BP Wealth and more.
Director of corporate communications, Insurance Information Institute
Mark Friedlander is director of corporate communications at III, a nonprofit organization focused on providing consumers with a better understanding of insurance.
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At a glance
BANKRATE AWARD WINNER FOR BEST TERM AND UNIVERSAL LIFE INSURANCE COMPANY
4.4
Rating: 4.4 stars out of 5
Bankrate Score
Score breakdown
Auto
Rating: 4.3 stars out of 5
4.3
Cost & ratings
Rating: 4.3 stars out of 5
4.3
Coverage
Rating: 4 stars out of 5
4.0
Support
Rating: 4.4 stars out of 5
4.4
Home
Rating: 4.1 stars out of 5
4.1
Cost & ratings
Rating: 4.2 stars out of 5
4.2
Coverage
Rating: 3.67 stars out of 5
3.7
Support
Rating: 4.5 stars out of 5
4.5
Life
Rating: 4.9 stars out of 5
4.9
Cost & ratings
Rating: 4.9 stars out of 5
4.9
Coverage
Rating: 5 stars out of 5
5.0
Support
Rating: 5 stars out of 5
5.0
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
About Bankrate Score
Bankrate's take
State Farm may be a good option for drivers and homeowners seeking highly-rated customer service or straightforward home and auto policies managed by a local agent. It’s also among the best life insurance companies, according to Bankrate’s analysis.
Wide network of local agents
Two safe driving programs
Above-average customer satisfaction scores for auto and home
No-exam term life insurance available
Available in most states
Highly-rated mobile tools
Auto
Avg. annual premium for full coverage
$2,910
Avg. annual premium for min coverage
$943
Home
Avg. annual premium for $300k dwelling coverage
$2,088
News
What’s new with State Farm?
On Feb. 1, 2025, State Farm asked the California Department of Insurance to approve an interim average rate increase of 22 percent for policies in California. The company has received over 8,700 claims related to fire damage in California in 2025.
Beginning Sept. 1, 2024, State Farm reduced the discount offered to California homeowners for taking wildfire mitigation efforts from 7 percent to 6.3 percent.
In May 2023, State Farm announced that it would no longer write new home insurance policies in California, citing “historic increases in construction costs outpacing inflation, rapidly growing catastrophe exposure and a challenging reinsurance market” as the main motivators behind the decision.
State Farm car insurance review
In Bankrate’s 2025 analysis of auto insurance carriers, State Farm received a high Bankrate Score of 4.3 out of 5.0. Our State Farm insurance review looked at average premium data along with coverage offerings, discount availability, financial strength ratings and customer satisfaction scores. State Farm, which works with an extensive nationwide network of local agents, consistently outranks the industry average in J.D. Power customer satisfaction studies, and its A++ (Superior) financial strength rating from AM Best is the highest possible.
State Farm offers auto insurance in all states except Massachusetts and Rhode Island. In terms of coverage, State Farm’s offerings are fairly basic; beyond standard coverage like liability, comprehensive and collision coverage, State Farm offers just a handful of common endorsements, including ridesharing coverage, roadside assistance and travel expense coverage. Available discounts from State Farm vary based on location, but many states have a long list of discounts for auto insurance.
BEST AUTO INSURANCE COMPANY FOR SAFE DRIVERS
State Farm offers several ways for safe drivers to save on their premium through discounts and safe driving programs.
State Farm car insurance presents a mix of advantages and disadvantages. Understanding the company’s strengths and weaknesses may help you determine whether it’s a good fit for you:
Pros
Numerous discounts available in most states
Highly-rated mobile app for hands-on policy management
Plenty of agencies located across the country
Cons
Gap insurance is not available
Cannot purchase accident forgiveness
No live chat
State Farm car insurance cost
Full coverage car insurance from State Farm costs an average of $2,910 per year. This is slightly higher than the national average cost of full coverage, which is $2,685 per year, according data from Quadrant Information Services.Drivers seeking minimum coverage, on the other hand, pay an average of $943 per year with State Farm, compared to the national average of $800. For some customers, State Farm will be the cheapest car insurance company, but recent rate hikes in many states may make State Farm a less competitive option for others.
How much is State Farm car insurance?
The exact cost of auto insurance from State Farm depends heavily on factors specific to you and your vehicle. This typically includes your age, your driving history, and — in most states — your credit. If you have moving violations on your record, for instance, you probably will pay higher premiums.
State Farm does not issue new auto insurance policies to drivers with a DUI conviction. If you have this type of violation on your record, you may need to shop around with other carriers to find affordable coverage.
State Farm car insurance quotes by age
Teen drivers may pay the highest rates for auto coverage from State Farm, especially when purchasing a standalone policy. The rates below are based on drivers with a clean driving record, and teen driver rates reflect the cost of a policy for a married couple who adds a teenage driver to their policy. Keep in mind that State Farm offers multiple discounts geared toward lowering rates for young drivers, including the Steer Clear program.
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.
Every auto insurance company calculates the cost of car insurance differently, which means that each carrier has different average rates. Historically, State Farm has offered cheaper auto insurance than most other major carriers, but rate increases over recent years may mean that other auto insurance companies offer more affordable premiums.
To get a sense of how successful State Farm is at meeting its customers’ needs, we took a look at third-party metrics like the J.D. Power 2024 U.S. Auto Insurance Study, which measures customer satisfaction by carriers across several geographic regions, and the National Association of Insurance Commissioners (NAIC) complaint index, which compares an insurer’s number of customer complaints to the industry average based on its market share. In both cases, State Farm performed well, indicating that it has very good customer service for most policyholders.
State Farm auto claims satisfaction
In almost all of the 11 geographic regions studied by J.D. Power in the 2024 U.S. Auto Insurance Study, State Farm scored above the industry average for customer satisfaction, ranking in the top three carriers in six regions. Based on these findings, along with State Farm’s sixth-place finish in the 2024 U.S. Auto Claims Satisfaction Study, we conclude that State Farm is consistently successful in meeting customers’ needs.
State Farm auto insurance customer complaints
The NAIC provides another way to gauge customer satisfaction by tracking complaints for U.S. insurers based on their market share. Carriers who score above the industry baseline of 1.00 have an above-average rate of complaints, while carriers with scores below 1.00 receive fewer complaints than average based on their size. In 2023, State Farm’s NAIC complaint index score for private passenger auto insurance was 0.78, indicating that it has a smaller number of complaints than other insurers despite a minor increase in State Farm customer complaints since 2021.
NAIC Complaint Index for auto insurance
Line chart with 3 data points.
The chart has 1 X axis displaying Year. Data ranges from 2021-01-01 00:00:00 to 2023-01-01 00:00:00.
The chart has 1 Y axis displaying Score. Data ranges from 0.7 to 0.78.
End of interactive chart.
State Farm car insurance discounts
If you're looking for cheap car insurance, State Farm offers auto insurance discounts to those who qualify:
Drive Safe & Save: This usage-based insurance telematics program may offer drivers a premium discount up to 30 percent by tracking your safe driving habits.
Steer Clear: Drivers under the age of 25 in eligible states could qualify for a discount for maintaining a clean driving record, recording their trips on a mobile app and completing a safe driver program that involves quizzes and video tutorials.
Good student discount: You may save if you are a high school or college student with a grade point average equivalent to a “B” or higher, are ranked within the top 20 percent of your class or make the Dean’s List or Honor Roll in a given semester.
Multi-car discount: You may save up to 20 percent on your premium if you insure more than one vehicle with State Farm.
Good driver discount: New policyholders may get a discount for not causing an accident or not getting a moving violation for at least three consecutive years.
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
State Farm home insurance review
With nearly 18 percent of the market share, State Farm is the most popular provider of homeowners insurance in the U.S. That may be partly due to its near-nationwide reach — policies are available in all states except California, Massachusetts and Rhode Island. The company earned a Bankrate Score of 4.1 for its home insurance product.
High customer satisfaction scores and an excellent track record for claims (per J.D. Power) set State Farm apart. In addition to standard homeowners coverage, such as dwelling, personal property, liability and additional living expense coverage, State Farm offers homeowners many opportunities to customize their policies. State Farm’s personal articles coverage adds financial protection for items like jewelry, keepsakes, equipment and medical devices that might not otherwise be fully covered. Policyholders can also take advantage of replacement cost coverage, an electrical fire prevention program in partnership with Ting and State Farm’s Premier Service Program, which helps eligible policyholders find reputable contractors following a covered loss.
Pros and cons of State Farm homeowners insurance
If you’re looking for home insurance quotes, you may want to include State Farm in your search. The pros and cons listed below give a quick snapshot of State Farm’s strengths and weaknesses as an insurer:
Pros
Scored above the industry average for claims and overall satisfaction per J.D. Power
Policyholders may qualify for a free fire hazard monitoring device
Roofing discounts available in certain states
Cons
Fewer homeowners insurance discounts compared to some companies
May need to speak with an agent to get a full view of the company’s homeowners endorsement options, as they are not listed on its website
Not available in CA, MA and RI
State Farm home insurance cost
As of April 2025, the national average cost of home insurance is $2,267 per year for $300K in dwelling coverage. State Farm customers pay an average of $2,088 per year for the same coverage. State Farm may be one of the cheapest home insurance companies for many homeowners, but others may be quoted a higher price based on location, home value, coverage selections and other rating factors.
$150K dwelling
State Farm average premium
$1,378
National average premium
$1,370
$300K dwelling
State Farm average premium
$2,088
National average premium
$2,267
$350K dwelling
State Farm average premium
$2,295
National average premium
$2,534
$450K dwelling
State Farm average premium
$2,733
National average premium
$3,066
$750K dwelling
State Farm average premium
$3,933
National average premium
$4,399
Compare State Farm homeowners insurance rates
Comparing home insurance rates is an important step in the shopping process. Every insurance company uses slightly different processes to calculate rates, so the cheapest home insurance company will be different for every homeowner — and you may also want to weigh the benefits of affordable insurance against the benefits of working with an insurer with high satisfaction ratings.
Third-party ratings from J.D. Power and customer complaint data from the NAIC provide a general picture of State Farm’s success at meeting customer needs. We took a close look at J.D. Power’s 2024 U.S. Home Insurance Study, which measures customer satisfaction for U.S. property insurers, and the 2024 U.S. Property Claims Satisfaction Study, which focuses on the claims experience for customers who filed home insurance claims with each insurer. We also look at the NAIC Complaint Index to see whether an insurer has a higher or lower rate of complaints than the industry baseline.
State Farm homeowners claims satisfaction
State Farm scored above average for both overall customer satisfaction and claims satisfaction in J.D. Power’s latest property insurance studies. In the 2024 property claims study, State Farm scored 873 out of 1,000 — seven points lower than its 2023 score, but still comfortably higher than the study average of 869.
J.D. Power Property Claims Satisfaction Study
Bar chart with 2 bars.
J.D. Power Score
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Data ranges from 869 to 873.
End of interactive chart.
State Farm home insurance customer complaints
State Farm General Insurance Company received a high number of customer complaints in 2023 with a complaint index score of 1.76, nearly twice the industry baseline. This follows a trend of high complaints for State Farm in the past few years.
NAIC Complaint Index home insurance product
Line chart with 3 data points.
The chart has 1 X axis displaying Year. Data ranges from 2021-01-01 00:00:00 to 2023-01-01 00:00:00.
The chart has 1 Y axis displaying Score. Data ranges from 0.94 to 1.05.
End of interactive chart.
State Farm home insurance discounts
State Farm’s home insurance discounts lineup is fairly simple, with only four distinct discounts listed online. Eligibility may vary, so take the time to check with a State Farm agent about which discounts are available to you.
Bundling discounts: Customers who purchase both home and auto insurance from State Farm are eligible for bundling discounts, with an average annual savings of $1,273 based on 2023 survey data.
Roofing discounts: Using impact resistant roofing products like class 4 shingles could earn you a discounted rate. If you’re getting ready to install a new roof, talk to your State Farm agent.
Protective device discounts: A fire alarm, smoke detector or security system could make your State Farm home insurance policy eligible for a discount.
Wind mitigation discounts: If your home is constructed to certain standards — such as those set by the Institute for Business and Home Safety’s FORTIFIED program — you might be eligible for discounts from State Farm.
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
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Answering a few quick questions to check your availability with State Farm
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This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Strong digital tools, a nationwide network of local insurance agents and A++ (Superior) financial strength ratings from AM Best make State Farm an attractive option for individuals seeking a strong life insurance policy. In addition to term life and universal life insurance policies, State Farm offers whole life insurance. If you’re not sure which type of life insurance is right for you, State Farm’s online calculator can help you pick a policy — or you can work with your local State Farm agent.
BEST TERM LIFE INSURER
State Farm’s high financial strength ratings and customer satisfaction, in addition to its multiple term life options, earn it the Bankrate Award for Best Term Life Insurer for another consecutive year.
Life insurance claims can be filed over the phone and online
Instant Answer term life does not require a medical exam
Cons
Quotes for whole life policies are not available online
Variable universal life insurance no longer offered
Not available in MA or RI
State Farm life insurance riders
Both term life insurance and permanent life insurance policies at State Farm can be tailored to your needs with a variety of endorsements. You may add endorsements to your policy, but keep in mind that each one you add will likely increase the cost of life insurance.
Waiver of monthly deduction for disability: This rider ensures that if you become disabled for six continuous months or more, you won’t be required to pay your premium for the duration of your disability.
Children’s life insurance benefit rider: This option adds temporary coverage to eligible life insurance policies and may pay out a small death benefit if your child were to pass away up to the age of 25 or before you turn 65 (whichever is earlier).
Guaranteed insurability option: Pairing the guaranteed insurability option with State Farm’s waiver of premium for disability rider may allow you to prepare in advance for when you need additional coverage without the need for a medical exam.
Compare life insurance providers quickly and easily
See which provider is right for you.
22-24
25-34
35-44
45-54
55-59
60+
Please select age
The amount of coverage you need depends on many factors, including your age, income, mortgage and other debts and anticipated funeral expenses.
0-75,000
75,000-125,000
125,000-250,000
250,000-500,000
500,000-1,000,000
1,000,000+
Please select Coverage amount
Whole life insurance combines life insurance with an investment component.
Coverage for life
Tax-deferred savings benefit if premiums are paid
3 variations of permanent insurance: whole life, universal life and variable life include investment component
Term life insurance is precisely what the name implies: an insurance policy that is good for a specific term of time.
Fixed premium over term
No savings benefits
Outliving policy or policy cancellation results in no money back
Term 5 Years
Term 10 Years
Term 20 Years
Term 30 Years
Whole Life
Final Expense
Not Sure
Please select Policy type
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Our State Farm insurance review covers the strengths and weaknesses of State Farm’s auto, home and life insurance offerings — but how does State Farm compare to the competition? Here’s a quick look at how State Farm stacks up against two major competitors:
Featured
State Farm
Rating: 4.2 stars out of 5
4.2
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate scores primarily reflect a weighted rank of industry standard ratings for financial strength and customer experience, in addition to average quoted rates. A secondary assessment of each provider's online and mobile resources and policy management options also contributed to overall ratings
Bankrate identified key carrier features, coverage offerings, discounts and more
State Farm may be a good option for drivers seeking full coverage, customers looking for affordable home insurance without much customization, or anyone who needs a reliable term or universal life insurance policy.
Like State Farm, Allstate has an extensive network of local agencies that may help you manage your policies in person. If you prefer digital tools, the company offers an online policy portal and a mobile app. You may also be interested in Allstate’s DriveWise telematics program, which may help you save on your car insurance premium. However, Allstate does have a higher NAIC complaint index for both auto and home insurance.
Travelers may be a good option for environmentally-conscious shoppers due to its unique discount opportunities for those who drive an electric or hybrid vehicle or own a home that is LEED certified. However, it may be important to note that Travelers does not offer life insurance and scored below average in J.D. Power's auto and property claims satisfaction studies.
The insurance market can be complicated, but Bankrate's insurance editorial team used our unique perspective to bring readers the information they need to make educated decisions when shopping for a policy.
78
years of industry experience
9
licensed staff
34.5K
ZIP codes examined
120
carriers reviewed
Is State Farm a good insurance company?
State Farm comes by its vast market share honestly: for auto, home and life insurance, State Farm is a good option for many customers. Generally affordable rates and strong financial strength ratings put State Farm ahead of the competition in many areas. State Farm’s biggest strength might be its high customer satisfaction scores, as evidenced in J.D. Power studies and low customer complaints.
What are real-life customers saying about State Farm?
To get a closer look at how actual customers rate their State Farm experience, Bankrate’s insurance editorial team pored over forum postings to glean insights from real policyholders sharing reviews with other consumers. We found a wide range of responses, from frustrated ex-State Farm policyholders sharing negative claims experiences to loyal policyholders reporting low rates and excellent service over decades.
Reddit
Perspectives on State Farm vary across Reddit’s personal finance forums. While plenty of customers related negative experiences and frustration with State Farm’s handling of claims, many others highlighted low rates and great local agents as reasons they’ve stayed with State Farm.
Reddit User 1*
Dec 29, 2023
State Farm customer service
"My experience is that while more expensive, the service you get from them when you have to make a claim is more than worth it. I’ve been involved in many claims with State Farm in my life and it’s really been like working with a friend that cares for you helping you through a difficult time. But when I have to make a claim, I always start with my agent’s office. Local will give you directions on how to file things correctly to make it painless."
"If you ever need to file a claim with State Farm you will be in for a battle. They are horrible. Not responding to calls or emails for months, 5 different adjusters who don’t know what they are talking about. Don’t do it !"
Investing forum Bogleheads.org had more broadly positive views of State Farm. Most of the users who provided insights reported being long-time customers, and named low prices and discounts as some of the reasons they’ve stayed with State Farm rather than switching to another insurer.
Bogleheads User 1*
Jun 30, 2023
No accident forgiveness
"We are long time State Farm customers. 5 years ago, I shopped our 3 policies: auto, home and umbrella. State Farm was the clear winner. I had a minor accident 3+ years ago, and for the first time in 55 years of driving, I was at fault. Auto insurance increased about $1,000 a year for 3 years. Also, about a year earlier, a deer ran into the side of my car resulting in $2,000 of damage to replace fender, etc. I am not sure if that counted against me or not. Anyway, accident forgiveness could be a real benefit, especially in congested streets like we have around here."
"I am another long time State Farm customer. With the age of accounts and multiple policy discounts, it's hard to beat their prices. When shopping around, sometimes other companies come close to matching their prices but I have not found a cheaper total package. Of course, this could be the case for almost any company with a long term relationship but I have had no reason to leave State Farm."
*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.
State Farm has been my insurance company for many years; the home and auto claims I've made have gone smoothly. Even when I moved to a new state, my agent seamlessly transferred my policies to a local agent. My agent always works hard to ensure I'm getting the most out of my policy and eligible discounts.
Natasha Cornelius, Insurance Editor and State Farm customer since 2012
State Farm company details
To get in contact with State Farm, current policyholders can reach out to their State Farm agent or use the mobile app to initiate a claim, contact service or summon roadside assistance. You can also use the phone numbers below to reach State Farm’s service lines:
In addition to its auto, home and life insurance offerings, State Farm provides other insurance and banking products that might be advantageous for some customers.
Landlord insurance: If you own a property that you rent out to tenants, you might be interested in State Farm's renters and rental property insurance. For property owners, State Farm’s landlord insurance offering includes standard dwelling coverage as well as coverage for loss of rent due to a covered peril.
Renters insurance: For renters, State Farm also writes some of the best renter insurance policies. This type of insurance covers your personal possessions if they’re damaged or stolen and may help cover living expenses if you need to move out of your rental due to a covered loss.
Umbrella insurance:Umbrella insurance may help protect your finances by paying additional liability coverage for home and auto policies in the event of a major liability claim or lawsuit.
Identity theft protection: For around $25 per year, you may add identity theft protection to your home, condo or renters insurance policy. Policies are available in all states except for North Carolina.
Boat insurance: State Farm’s standard boat insurance policy includes liability coverage in addition to protection from sinking, storms, theft and other perils.
Condominium insurance: You can purchase condo, or HO-6, insurance from State Farm if you cannot get insurance through your condo association.
Personal banking: State Farm offers a suite of personal banking and investment products through its partnership with US Bank, like credit cards, checking accounts and consumer loans.
Frequently asked questions about State Farm
With State Farm, the process of filing an auto, home or life insurance claim is typically straightforward. However, you’ll need to provide different information depending on the type of claim you’re filing. For example, after a car accident, you’ll need to provide information about each driver and vehicle involved. To submit a life insurance claim, you’ll generally need to provide the policyholder’s name, the policy number and the death certificate.
When you have this information ready, you can file a claim with State Farm by:
State Farm has demonstrated investment in corporate sustainability through a variety of initiatives. It donates funds through its Good Neighbor Citizenship company grants to non-profits to help with affordable housing, financial literacy, higher education and community development. In 2024, State Farm continued investing in women’s sports by sponsoring the New Unrivaled Basketball League. Further, the company has helped new and upcoming basketball star JuJu Watkins, by signing her with an NIL deal.
State Farm also publishes an annual Impact Report highlighting its commitment to environmental sustainability. Between 2019 and 2023, the insurer reportedly reduced greenhouse gas emissions by 50.3 percent. Additionally, in 2023, State Farm’s paperless billing practices saved nearly 50,000 trees, according to the company.
State Farm has a superior (A++) ranking from AM Best and scored above average in J.D. Power’s home and auto claims satisfaction studies. Combined with its lower-than-average complaint index from the National Association of Insurance Commissioners, it appears as if State Farm has overall had a good track record when it comes to claims payouts.
According to Bankrate’s premium data from Quadrant Information Services, a car insurance policy from State Farm costs an average of $2,910 per year for a full coverage policy and $943 for minimum coverage. Keep in mind that these rates were calculated based on a 40-year-old driver with a clean driving record and good credit. Your exact quote from State Farm will depend on your age, driving record, insurance-based credit score (depending on where you live) and other personal rating factors.
Methodology
Rates
Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied:
40 year old
Single male and female driver
2023 Toyota Camry
Primary vehicle
Good credit score
Clean driving record
Commutes 5 days
Bodily injury liability
$100,000 per person
$300,000 per accident
Property damage liability
$50,000 per accident
Personal injury protection
$100,000 per accident
Uninsured motorist bodily injury
$100,000 per person
$300,000 per accident
Collision deductible
$500
Comprehensive deductible
$500
To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following driver characteristics:
Other profiles
Rates were calculated based on the following insurance credit tiers assigned to our drivers: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. Four states prohibit or limit the use of credit as a rating factor in determining auto insurance rates: California, Hawaii, Massachusetts and Michigan.
Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident, single speeding ticket, single DUI conviction and lapse in coverage.
Rates were calculated by evaluating our base profile with the following differences in mileage: 2K, 5K, 12K (base), 15K and 20K.
Unless otherwise stated, rates are for 2023 vehicle models. For new vs used vehicles, we included the following year in our calculations: 2013.
Rates were calculated by evaluating our base profile with the ages 18-70 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts due to state regulations. For teen drivers, rates were determined by adding a 16- or 17-year-old teen to their 40-year-old married parents' policy. The rates displayed reflect the total cost of a driver this age added to their parents’ policy.
The following states do not use gender as a determining factor in calculating premiums: California, Hawaii, Massachusetts, Michigan, North Carolina, Pennsylvania.
Rates were evaluated based on the following marital/family status: single (base), married, 40-year-old married man and woman. Marital status is not a rating factor in Hawaii and Massachusetts.
Bankrate Score
Our 2025 Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Rates
Bankrate utilizes Quadrant Information Services to analyze April 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage limits:
40 year old
Married male and female homeowners
2017 build year
Primary home
Good credit score
Clean claim history
Dwelling coverage
$300,000
Other structures coverage
$30,000
Personal property coverage
$150,000
Loss of use coverage
$60,000
Liability coverage
$500,000
Medical payment coverage
$1,000
The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply.
These are sample rates and should be used for comparative purposes only. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following homeowner characteristics:
Dwelling coverage:
Coverage A, Dwelling: $150,000, $350,000, $450,000, $750,000
Coverage B, Other Structures: $15,000, $35,000, $45,000, $75,000
Coverage C, Personal Property: $75,000, $175,000, $225,000, $375,000
Coverage D, Loss of Use: $30,000, $70,000, $90,000, $150,000
Coverage E, Liability: $500,000
Coverage F, Medical Payments: $1,000
Rates were calculated based on the following insurance credit tiers assigned to our homeowners: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. The following states do not allow credit to be a factor in determining home insurance rates: California, Maryland, Massachusetts.
Rates were calculated based on the following insurance claims assigned to our homeowners: “fire ($80,000 in losses), liability ($31,000 in losses), theft ($5,000 in losses) and wind ($12,000 in losses).”
Rates were calculated based on the following build years for homes and assigned to our homeowners: 1959, 1982, 1992, 2010, 2017 (base) and 2020.
Rates were calculated based on the following deductible amounts: $1,000 (base), $1,500, $2,000 and $5,000.
Bankrate Score
Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well home insurance companies satisfy these priorities, our team analyzed average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
Tier 3 (Support): To encompass the many ways a home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Bankrate Score
Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s financial strength, product and rider offerings, availability, customer experience and corporate sustainability. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
40% Ratings
40% Ratings
40% Coverage
40% Coverage
20% Accessibility
20% Accessibility
Tier 1 (Ratings): To determine a life insurance company’s financial health and reliability, we assessed several industry-standard ratings, such as J.D. Power, AM Best, Comdex, the National Association of Insurance Commissioners (NAIC), and credit agencies like Moody’s, Fitch and S&P.
Tier 2 (Coverage options): We assessed companies’ coverage options, availability and policy features to help policyholders find a provider that best meets their needs. We examined each company’s life insurance product lines, including term, whole and universal life options.
Tier 3 (Accessibility & process): To assess the ease and transparency of applying for coverage, we reviewed the simplicity of obtaining a quote and insurers' underwriting processes — including eligibility requirements. We also considered insurers’ community engagement.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
What policyholders are saying about State Farm
State Farm has 50 reviews
Dive into community reviews below and see what others think about State Farm.
4.5
50
ratings
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
92% of consumers recommend this insurer
Score breakdown
5 stars
54%
4 stars
38%
3 stars
8%
2 stars
0%
1 star
0%
Score by category
Overall rating4.5 / 5
Original cost3.9 / 5
Coverage4.3 / 5
Customer Support4.4 / 5
How we got these ratings
In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.
Community Reviews
See what users like you are saying about State Farm.
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I know the local agent at this time
Insurance Type
Auto + Home
Score by category
Original cost4/ 5
Customer Support4/ 5
Coverage3/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
We have had this same agent for more than 20 years and it has taken care of us when needed.
Insurance Type
Auto + Home
Score by category
Original cost3/ 5
Customer Support4/ 5
Coverage4/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
My husband had State Farm for many years before we were married and we just stayed with them.
Insurance Type
Auto + Home
Score by category
Original cost3/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
The customer service has always been great! The cost is getting higher and higher so it is time to start comparing rates with other companies.
Insurance Type
Auto + Home
Score by category
Original cost3/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
They offered much lower rates than my previous insurance companies
Insurance Type
Auto + Home
Score by category
Original cost5/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
We have been with them for over 30 years. We never have issues with them. Rose our agent is always on top of things. We feel lucky.
Insurance Type
Auto + Home
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage4/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
while insurance shopping I met with an agent who impressed me so I went with state farm 30 plus years ago and they were superior in every way except for cost, but all aspects except for cost exceeded the previous insurer and the others i looked into. They easily met my expectations.
Insurance Type
Auto + Home
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
April 10, 2025
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They have quick response and are attentive and knowledgeable of my insurance coverage
Insurance Type
Auto + Home
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage4/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
I chose this because i had a bad experience with my previous insurer that is a local company and wanted a larger insurer that had good rates and had the coverage i needed. State Farm has been a good insurer with good customer service but they did raise my rates without ever being in an accident or filing a claim.
Insurance Type
Auto
Score by category
Original cost4/ 5
Customer Support5/ 5
Coverage5/ 5
Anonymous Policyholder
April 10, 2025
What made you choose this insurer over others for your auto and/or home insurance?
This company was a little less expensive than our last. Still it can be pricey.
R.E. Hawley is a senior writer for Bankrate. Prior to joining Bankrate’s insurance editorial team in 2024, they worked as senior writer for a popular car ownership and insurance comparison app, leading a team of over a dozen writers in creating customer-focused financial advice content on topics ranging from insurance to vehicle reliability and auto loan refinance. R.E. holds a personal lines insurance license.
Jessa Claeys is an insurance editor for Bankrate with over a decade of experience writing, editing and leading teams of content creators. She is a licensed personal lines insurance producer in Colorado. Jessa currently covers auto, home and life insurance with the goal of helping others secure a healthy financial future. Her work has been published by several insurance, personal finance and investment-focused publications, including BiggerPockets, 401(k) Specialist, BP Wealth and more.
Director of corporate communications, Insurance Information Institute
Mark Friedlander is director of corporate communications at III, a nonprofit organization focused on providing consumers with a better understanding of insurance.
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editorial policy, so you can trust that our content is honest and accurate. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. The content created by our editorial staff is objective, factual, and not influenced by our advertisers.
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