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Truist: 2024 Home Equity Review

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At a glance

Bankrate Score
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3.0
Rating: 3.0 stars out of 5
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Bankrate Score

Customer Rating
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4.1
Rating: 4.13 stars out of 5

23 ratings

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Loan amount

$15,000-$500,000

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Min. credit score required

Undisclosed

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Repayment terms

10-year draw period and 20-year repayment term (5-, 10- 15-, 20- or 30-year repayment term for fixed-rate option)

Funds available in

Undisclosed

Benefits

  • Compared to some other banks, Truist has a relatively high line of credit maximum, up to $500,000.
  • You can convert some or all of your HELOC balance from a variable rate to a fixed rate, up to five times, with flexible repayment terms between five years and 30 years.

Drawbacks

  • Truist only offers HELOCs on properties in Alabama, Arkansas, California, Florida, Georgia, Indiana, Kentucky, Maryland, Mississippi, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, D.C., and West Virginia.
  • The bank’s HELOC rates are right in line with Bankrate’s averages, so you might be able to find a better deal elsewhere. It also levies a $50 annual fee in some states.

Home equity loan products offered

Truist offers variable-rate HELOCs along with the option to convert some or a portion of the balance to a fixed rate, up to five times. The variable-rate HELOC comes with a 10-year draw period and a 20-year repayment term. With this option, your monthly payments might be interest-only, or equal 1.5 percent of the outstanding balance.

If you take advantage of the fixed-rate option, you can choose repayment terms between five years and 30 years. The minimum draw amount for either type of HELOC is $5,000.

Types of fees charged

Truist charges a $50 annual fee on HELOCs in some states: Alabama, Arkansas, California, Florida, Georgia, Indiana, Kentucky, New Jersey and Ohio. There’s also a $15 set-up fee if you choose the fixed-rate conversion option, which applies each time you do it.

The bank covers other closing costs (you can choose to pay them, however), but if you close your line within three years of opening, you’ll be subject to repayment.

How to qualify for a HELOC with Truist

Truist doesn’t disclose its HELOC qualifying criteria, but does indicate you’ll need “excellent” credit to be eligible for the lowest possible rate.

How to apply with Truist

For a Truist HELOC, you can apply online via the bank’s website, in person at a branch or over the phone at 844-4TRUIST (844-487-8478), Monday through Friday from 8 a.m. to 8 p.m. ET or Saturday, 8 a.m. to 5 p.m. ET. It can take as few as 15 minutes to fill out an application, according to the bank.

How Bankrate scored Truist

Affordability 3.2/10
Availability 8.8/10
Borrower experience 5.7/10

Truist customer ratings and reviews

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4.1

Rating: 4.13 stars out of 5

23 ratings

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This lender has 23 recent reviews.

Knowledge
Rating: 4.3 stars out of 5
Level of service
Rating: 4.4 stars out of 5
Professionalism
Rating: 4.4 stars out of 5
Responsiveness
Rating: 4.2 stars out of 5
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91% of customers would recommend this lender.

of 23 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.

In addition to collecting reviews on-site, Bankrate collaborated with third-party Slice MR to survey 450 users nationwide in July 2024. Bankrate and Slice MR collected, averaged and presented responses to nine questions. Users received an incentive for their feedback. Responses are based on individual experiences, and therefore cannot be verified for accuracy. User ratings are unedited and have not been reviewed or approved by lenders, nor do these ratings reflect Bankrate’s own reviews of these lenders.

To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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