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Credit One Bank® Platinum Visa® review: A mediocre, confusing unsecured card

Consider better fair-credit cards to build credit and earn more rewards.

 /  10 min
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Snapshot

2.3

Bankrate rating
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Rating: 2.3 stars out of 5

Bottom line

This unsecured card comes with unimpressive rewards and complex terms, making this a mediocre choice for people with fair credit. Better credit-building options exist that also earn more rewards.
Recommended credit score:(580 - 740)
Apply nowLock

on Credit One Bank's secure site

See Rates & Fees

Intro offer

N/A

Rewards Rate

1%

Annual fee

$39

Regular APR

29.24%* Variable

4.2

Cardholder rating

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4.2 / 5

Extra perks

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3.7 / 5

Online tools

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3.7 / 5

Customer service

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4.1 / 5

Information safe

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3.7 / 5

2.3

Bankrate score

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2.3 / 5

Cost of membership

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1.0 / 5

Ease of building credit

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3.0 / 5

APR

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1.0 / 5

Features

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3.8 / 5
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Credit One Bank Platinum Visa overview

The Credit One Platinum Visa card offers unimpressive rewards and selects terms according to your creditworthiness. As a result, you can’t see your terms until you’re approved, making it a potentially risky credit-building option compared to other cards on the market. Read the terms and conditions carefully to avoid hidden fees

If you have fair credit or better, you may want to consider other unsecured or secured cards that offer better rewards, terms or other helpful benefits. However, if this card is one of the few available to you it might be a suitable short-term option.

  • Credit Card Cash Back Icon

    Rewards

    • 1 percent cash back on eligible gas, grocery, mobile phone, internet, cable and satellite TV services

    Expert Appraisal: Typical
    See our expert analysis

  • Credit Card Search Icon

    Rates and fees

    • Annual fee: $39
    • Foreign transaction fee: 3 percent or $1, whichever is greater
    • Cash advance fee: 8 percent or $5, whichever is greater
    • Late/returned payment fee: Up to $39
    • Regular APR: 29.24%* Variable

    Expert Appraisal: Unimpressive
    See our expert analysis

  • Credit Fair Icon

    Credit-building features

    • Free credit score
    • Regular account reviews for credit line increases

    Expert Appraisal: Typical
    See our expert analysis

  • Congrats Icon

    Other cardholder perks

    • More Cash Back Rewards program
    • Zero fraud liability
    • Optional credit protection
    • Experian IdentityWorks
    • Visa traditional benefits

    Expert Appraisal: Good
    See our expert analysis

Credit One Bank Platinum Visa pros and cons

Pros

  • Checkmark Icon

    The card earns an automatic 1 percent back in eligible categories with no minimums for reward redemption.

  • Checkmark Icon

    You’ll get decent Visa benefits and protections with this card.

  • Checkmark Icon

    The More Cash Back Rewards Program can earn up to 10 percent back at some retailers.

Cons

  • Your starting credit limit could be as low as $300, which makes keeping credit utilization low difficult.

  • Various fees make this card costly to maintain.

  • Your specific card terms aren’t defined until you prequalify.

Why you might want the Credit One Bank Platinum Visa

The Credit One Bank Platinum Visa offers a few useful perks that can give fair credit cardholders decent value while building credit.

Perks: Card-linked programs and Visa benefits add value

The Credit One Bank Platinum Visa carries some perks that add extra value to the card. Perhaps the most valuable is the More Rewards card-linked rewards program, which can help you earn extra cash back, discounts or other rewards at participating retailers. You’ll need to link your card and activate limited-time offers worth up to 10 percent cash back on top of your regular rewards. You’ll also have access to the Visa Offers and Perks program, which offers discounts on dining and other retailers.

These features are in addition to traditional Visa credit card benefits, such as 24/7 pay-per-use Roadside Dispatch service, auto rental collision insurance, emergency card replacement and cash dispersal, zero fraud liability, and lost or stolen card reporting. While these are common benefits with Visa cards, having these perks in case of emergency is helpful.

Credit building: Free score and regular review

While better options exist for people with fair credit, you’ll get standard credit-building features with this card — like a free credit score and periodic account reviews for credit line increases. You’ll get a minimum credit line of $300, and while a specific timeframe isn’t given, Credit One states that it will grant credit line increases based on your overall credit performance.

Credit line increases can improve your credit utilization ratio, which can help improve your credit score and qualify you for better cards. You can monitor your score through Credit One’s website.

Why you might want a different card for fair credit

Credit One cards can be very confusing with their card terms, which you won’t know unless you prequalify. You may want to find clearer, better rewards and terms with other cards or issuers.

Rewards: Mediocre rates that don’t cover all purchases

The Credit One Bank Platinum Visa earns an unlimited 1 percent cash back as a statement credit on eligible gas, grocery, phone, internet, cable and satellite TV services. These are mediocre rates compared to similar cards and purchases outside these categories don’t earn any rewards, which is unusual in the world of reward cards. 

Credit One Visa cards also use the merchant’s Standard Industrial Classification Code instead of Visa’s merchant category codes to determine which purchases are eligible for rewards. This makes knowing whether you’ll earn cash back for your purchases more confusing. 

Rates and fees: Complex and expensive

The Credit One Bank Platinum Visa isn’t cheap or easy to understand. You can pay significantly higher fees after applying if you haven’t read the fine print, which you won’t know until you prequalify. It’s important to note that once you find out the terms, you aren’t obligated to continue your application if they aren’t favorable. However, even Credit One’s best terms are generally poor compared to other cards. The $39 annual fee reduces your initial credit limit, which means if you qualify for the minimum $300 credit line, your card will max out at $261 until you pay your balance. The Platinum Visa also has an expensive ongoing 29.24%* Variable APR that could lead to significant compound interest if you don’t pay your bill on time.

Credit protection: Too pricey to be worth it

Credit One offers an optional added-cost credit protection program that waives your minimum payment, annual fee or late payment fees for six months if you become involuntarily unemployed or disabled. Benefits can be initiated for a qualifying event occurring after the first 30 days of enrollment. Once activated, this feature costs 96 cents per $100 of your balance each month after you enroll. While credit protection is active, you can’t use your account.

This feature is overly complicated and can be very pricey for what it does. Many other debt management options offer much less expensive ways to handle these financial situations, particularly in events lasting more than six months.

How the Credit One Bank Platinum Visa compares to other cards for fair credit

The Credit One Bank Platinum Visa is complex and potentially expensive for minimal rewards. A secured credit card, could be less costly in the long run despite the upfront deposit. Here’s how the Platinum Visa stacks up against some of the more popular secured cards on the market.  

Image of Credit One Bank® Platinum Visa®

Annual fee

$39

Intro offer

N/A

Rewards rate

1%
Info Icon

Recommended Credit Score

Fair to Good (580 – 740)
Info Icon
Image of Discover it® Secured Credit Card

Annual fee

$0

Intro offer

Cashback Match™
Info Icon

Rewards rate

1% - 2%
Info Icon

Recommended Credit Score

No Credit History
Info Icon
Image of Mission Lane Visa® Credit Card

Mission Lane Visa® Credit Card

Annual fee

$0 - $59

Intro offer

N/A

Rewards rate

N/A

Recommended Credit Score

Bad to Fair (300 – 670)
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Who is the Credit One Bank Platinum Visa right for?

The Credit One Platinum Visa may be a good choice for people with fair credit who want to earn rewards and possibly get extra incentives when shopping online.

Bankrate’s Take — Is the Credit One Bank Platinum Visa worth it?

An unsecured card may be appealing if you’re building credit, but the Credit One Bank Platinum Visa card offers mediocre rewards and complicated terms filled with potential extra fees. Though there are some decent perks provided through Visa, they don’t make up for the difficulty in finding value in the card. So, even if it’s one of the only cards for average credit available to you, consider more rewarding starter cards, which are likely better options.

How we rated this card

Document Icon
150+
cards rated
Congrats Icon
50+
rewards programs valued
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1800
data points analyzed
Credit Card Reviews Icon
40+
perks evaluated

We rate credit cards using a proprietary card scoring system that ranks each card’s estimated average rewards rate, estimated annual earnings, welcome bonus value, APR, fees, perks and more against those of other cards in its primary category.

Each card feature is assigned a weighting based on how important it is to people looking for a card in a given category. These features are then scored based on how they rank relative to the features on other cards in the category. Based on these calculations, each card receives an overall rating of 1-5 stars (with 5 being the highest possible score and 1 being the lowest). 

We analyzed over 150 of the most popular rewards and cash back cards to determine where each stacked up based on their value, cost, benefits and more. Here are some of the key factors that influenced this card’s overall score and how the score influenced our review:

Frequently asked questions

What cardholders think

Image of Credit One Bank® Platinum Visa®

Credit One Bank® Platinum Visa®

4.2 Star Icon
37 ratings
Info Icon
Score breakdown
5 stars
51%
4 stars
30%
3 stars
11%
2 stars
3%
1 star
5%
Score by category
Overall 4.2 / 5
Extra perks 3.0 / 5
Privacy and security 3.7 / 5
Customer service 4.1 / 5
Online portal or mobile app 3.5 / 5

In May 2024, Bankrate collaborated with third-party SliceMR to survey 6160 cardholders nationwide. Bankrate and Slice MR collected, averaged and presented website analytics and cardholder responses to six questions on a 5-point scale. Responses are based on individual cardholder’s product details, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. User ratings are unedited and have not been reviewed or approved by credit card issuers, nor do these ratings reflect Bankrate’s own reviews of these cards.

Community Reviews

Explore Credit One Bank® Platinum Visa® reviews from certified cardholders.
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Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No I try to save fir emergencies
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, it's practically maxed out and used for emergencies only for now
Score by category
Extra perks 2 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Free offer in mail
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Excellent service
Score by category
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
part of m6 everyday life for the items that are needed on a regular basis
Score by category
Extra perks 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes, it's convenient and easy to use. Accepted everywhere.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 3 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
They charge to much interest
Score by category
Extra perks 3 / 5
Online portal or mobile app 1 / 5
Customer service 4 / 5
Privacy and security 1 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, only use on occasion
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I use it mostly for emergencies or home repairs because I have a cash rewards card with another bank
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
The interest rates are high
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes this card is a part of my every day life. I always have it available for use for purchases whether business or personal use.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I think the fees they charge are ridiculous. They say they are annual but I get monthly fees and interest charged every month. It's ridiculous.
Score by category
Extra perks 2 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I have enjoyed the ease-of-use and the app and I haven’t used any of the benefits yet I don’t think
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Great company to work with
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
allows me to build credit
Score by category
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
Too many fees so I don't use very often
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Good customer service
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 3 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
They help me earn cashback on every purchase!
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I would recommend this card because it reflects on my credit score every month. I live it.
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
So far I like the card, but the payment takes too long to post.
Score by category
Extra perks 2 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I only use if I absolutely have to and to keep active incase of emergencies
Score by category
Extra perks 5 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I chose this card for the perks and low interest
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Oh I would definitely recommend this card it's great.
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 2 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No limit is enough yet
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
yes i use it for basic needs
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes. I use it to make purchses.
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
horrible customer srvice
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
No Fees
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Good card to start with if bad credit
Score by category
Extra perks 4 / 5
Online portal or mobile app 2 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Not really I use it whenever I remember it
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
The interest rate is too high and customer service is crappy
Score by category
Extra perks 3 / 5
Online portal or mobile app 2 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Getting a credit card is the beginning to eventual bankruptcy.
Score by category
Extra perks 5 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
My payment was late by less than 30 days, and they called my phone from multiple different numbers 10 - 15 times a day after being asked to contact me via email. I ended up hiring a lawyer and filing a harassment suit.
Score by category
Extra perks 3 / 5
Online portal or mobile app 1 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I use it sometimes when I have some money on there but not frequently.
Score by category
Customer service 3 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Yeah, i would. It wasnt a bad card to have, i just didn't have it for too long.
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, used for when wearein a bind financially
Score by category
Online portal or mobile app 2 / 5
Customer service 3 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I was looking to boost my credit score, they were the first card to approve me.
Score by category
Extra perks 1 / 5
Online portal or mobile app 1 / 5
Customer service 2 / 5
Privacy and security 2 / 5
Written by
Ryan Flanigan
Writer, Credit cards
Ryan Flanigan is a Bankrate credit cards writer with more than 10 years of experience using credit cards to help people reach their travel goals.
Edited by Editor, Credit cards

* See the online application for details about terms and conditions for these offers. Every reasonable effort has been made to maintain accurate information. However all credit card information is presented without warranty. After you click on the offer you desire you will be directed to the credit card issuer's web site where you can review the terms and conditions for your selected offer.

Editorial Disclosure: Opinions expressed here are the author's alone, and have not been reviewed or approved by any advertiser. The information, including card rates and fees, is accurate as of the publish date. All products or services are presented without warranty. Check the bank’s website for the most current information.