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Chase Freedom Unlimited® review: Versatility and value for everyday spenders

From generous rewards to flexible redemption options, this card offers great value for no annual fee.

 /  14 min
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Snapshot

4.8

Bankrate rating
Rating: 4.8 stars out of 5

Bottom line

A consistent favorite, the Chase Freedom Unlimited is a great card for nearly any wallet thanks to its solid cash back rates and few fees or strings attached. And since it’s part of the Chase Ultimate Rewards ecosystem, it’s the perfect introduction to credit card reward programs.

Limited time offer

Best for everyday use

Recommended credit score:670 - 850
Apply nowLock

on Chase's secure site

See Rates & Fees

Intro offer

Earn $250 cash back

Rewards rate

1.5% - 5%

Annual fee

$0

Regular APR

18.99% - 28.49% Variable

4.3

Cardholder rating

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4.3 / 5

Customer service

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4.6 / 5

Information safe

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4.4 / 5

Online tools

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4.5 / 5

Extra perks

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4.3 / 5

4.8

Bankrate score

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4.8 / 5

Rewards value

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4.7 / 5

APR

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2.0 / 5

Rewards flexibility

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5.0 / 5

Features

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3.0 / 5
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Chase Freedom Unlimited® overview

Chase Freedom Unlimited® was my first cash back credit card, back when it was simply called the Chase Freedom. I got lucky — the card has only grown more impressive since I added it to my wallet. The card’s boosted rewards rate in several useful purchase categories and valuable perks means that travelers and cash back enthusiasts can find a lot to love. If you want a flat rewards card but also regularly make Chase Travel℠, Lyft, dining and drugstore purchases, then this card should be near the top of your list. 

Although it offers solid cash back in a handful of categories, it doesn’t have boosted rewards for general travel purchases or groceries. These two categories make up the majority of people’s annual spending (including my own), so you may want to pair the Freedom Unlimited with a higher-tier Chase travel credit card to maximize your rewards.

  • Credit Card Reviews Icon

    Rewards

    • 5 percent cash back on travel booked through Chase Travel
    • 3 percent cash back on dining at restaurants 
    • 3 percent cash back on drugstore purchases
    • 2 percent total cash back on Lyft rides (through Sept. 30, 2027)
    • 1.5 percent cash back on all other purchases

    Expert Appraisal: Exceptional
    See our expert analysis

  • Rewards Icon

    Welcome offer

    • Limited Time Intro Offer: Earn a $250 Bonus after you spend $500 on purchases in your first 3 months from account opening

    Expert Appraisal: Typical
    See our expert analysis

  • Credit Card Apr Icon

    0% intro APR offer

    • Regular APR: 18.99% - 28.49% Variable APR
    • Purchase intro APR: 0 percent for 15 months
    • Balance transfer intro APR: 0 percent for 15 months
    • Intro balance transfer fee: $5 or 3 percent of the amount of each transfer, whichever is greater in the first 60 days. After that, $5 or 5 percent (whichever is greater).

    Expert Appraisal: Good
    See our expert analysis

  • Credit Card Search Icon

    Rates and fees

    • Annual Fee: $0
    • Late payment: $40
    • Return payment: $40
    • Foreign transaction fee: 3 percent

    Expert Appraisal: Typical
    See our expert analysis

  • Congrats Icon

    Other cardholder perks

    • Complimentary DashPass subscription
    • Purchase protection and extended warranty coverage
    • Trip cancelation and interruption insurance 

    Expert Appraisal: Good
    See our expert analysis

Chase Freedom Unlimited pros and cons

Pros

  • Checkmark Icon

    The card’s elevated flat cash back rate and boosted rates in key purchasing categories make it a top-earning cash back card.

  • Checkmark Icon

    Its intro APR offers can help you transfer credit card debt or pay off a big purchase.

  • Checkmark Icon

    It has great benefits for a no-annual-fee card, including travel cancelation/interruption insurance and complimentary 6-month DoorDash DashPass membership.

Cons

  • The card’s 1.5 percent flat cash back rate on general purchases is lower than what you can find on the top flat-rate cards.

  • Some cash back and rewards cards offer longer intro APR periods.

  • The APR is pretty high compared to other cash back cards.

First-year card value vs. ongoing value

Despite possessing few perks or credits, the Freedom Unlimited can rake in more rewards than most flat-rate cash back cards*. By our estimates, an average spender could collect about $325 in a typical year with the Freedom Unlimited.

Benefits and Costs First-year value Ongoing value (no welcome offers)
Yearly rewards* +$325 +$325
Welcome offers +up to $250 N/A
Perks (of monetary value) +$59.94 (DoorDash DashPass offer) N/A
Annual fee -$0 -$0
Total value $634.94 $325

*Based on the average cardholder’s estimated $15,900 yearly spend, with consideration for expenditures in the card’s key rewards categories of travel ($1,300), dining ($2,100), drugstores ($600) and all other purchases ($11,900).

Why you might want the Chase Freedom Unlimited

From its rewards program to its generous welcome bonus and intro APR, the Chase Freedom Unlimited is an excellent card that has much to offer.

Rewards rate: Boosted cash back rate in everyday categories

When I originally applied for the Chase Freedom Unlimited (then the Chase Freedom), I was in it for the rewards’ straightforward nature. A cool 1.5 percent back on all eligible purchases was just the speed I needed for a “set it and forget it” strategy. And luckily, as I grew in experience as a cardholder, so did the Chase Freedom Unlimited’s rewards, gaining boosted reward rates in several common spending categories.

Few cards offer 3 percent back at drugstores, and 3 percent cash back on dining, including eligible takeout and delivery purchases in this category. The card also earns Chase Ultimate Rewards points, which you can redeem for cash back at a 1:1 rate or transfer to a Chase premium card for even more value. 

The 2 percent rewards rate on Lyft purchases (through Sept. 30 2027) and 5 percent cash back on all travel purchases in the Chase Travel portal also give the card a great travel focus compared to other flat-rate cards. This played nicely into my years of increased travel as my partner and I sought to explore as much as possible before we had our first kid. With enough typical spending, we managed to pay for round-trip flights to Hawaii for our belated honeymoon. Not bad at all. 

Rewards program: Flexible and potentially powerful

The Chase Freedom Unlimited offers various redemption options. You can redeem your cash back for a statement credit, direct deposit, travel, gift cards or online purchases at Amazon.com.

But the real value is in combining your rewards with a premium Ultimate Rewards card, like the Chase Sapphire Preferred® Card or the Ink Business Preferred® Credit Card. You can transfer rewards to one of Chase’s transfer partners at a 1:1 ratio or redeem them for travel purchases to up to a 25 or 50 percent boost to the value of your redemption (when paired with the Sapphire Preferred or Chase Sapphire Reserve® Card), which include:

  • Air France
  • Air Canada
  • British Airways
  • Emirates 
  • IHG 
  • JetBlue 
  • Marriott Bonvoy
  • Southwest Airlines
  • United
  • Virgin
  • World of Hyatt

This feature makes the Chase Freedom Unlimited a crucial part of the popular and valuable Chase trifecta, a three-card combination that allows you to maximize Ultimate Rewards. Though this wasn’t part of why I applied for the card, it was a great incentive for me to better learn how to handle my credit cards and parlay that into bigger rewards for my spending. 

Welcome offer: Solid return for spending

The Freedom Unlimited card's latest welcome offer is a solid little bonus, offering $250 in cash back after you spend $500 in purchases on your card within the first 3 months from account opening. 

This offer is a slight step down from the previous offer, which offered a potential total of $300 in rewards in eligible boosted reward rates for your first year. The new bonus should be easier to obtain for most people in exchange for the small value loss. And to put it all into perspective, I’m pretty sure the bonus offer I received when I signed up for the card was just $150. 

Cardholder perks: Generous for a card with no annual fee

You won’t find tons of perks on the Chase Freedom Unlimited like those on a travel or luxury card, and it wasn’t what I was looking for when I ultimately chose the Freedom Unlimited. However, the card offers a few handy benefits rarely found on a no-annual-fee credit card.

Chief among these perks is a complimentary subscription to DashPass, DoorDash’s membership service, after you enroll. DashPass gets you unlimited deliveries with a $0 delivery fee on orders over $12. The Freedom Unlimited comes with six months of free DashPass membership, after which — if you don’t cancel beforehand — you’re automatically enrolled in DashPass for the current monthly rate (usually $9.99 per month) for the following six months. This offer is only valid if you activate it by Dec. 31, 2027.

The card also offers perks designed to help save and protect your money, such as purchase and extended warranty protection. If something you bought with the card is damaged or stolen within 120 days of your purchase, Chase covers the cost, up to $500 per claim and $50,000 per account. Plus, eligible U.S. manufacturers’ warranties of three years or fewer on items you purchase with the card are extended by a year.

Trip cancelation and interruption insurance round out the card’s features. These are prized perks when travel plans seem uncertain, and you typically only find this level of coverage with travel cards that charge a hefty annual fee. If your trip is canceled or cut short due to sickness, severe weather or other covered circumstances, Chase may reimburse you for up to $1,500 per person and $6,000 per trip for prepaid tickets and non-refundable passenger fares. I’ve never had to use this perk thankfully, but I’d rather have it and not need it than need it and not have it. 

Intro APR: Save on purchases and balance transfers 

On top of a strong rewards program, the Chase Freedom Unlimited also comes with an intro APR on purchases and balance transfers. You rarely see an intro APR on a rewards card — let alone on both purchases and balance transfers. This gives the Chase Freedom Unlimited added flexibility and makes it a good fit whether you want to minimize interest to pay for a large purchase over time or whittle away at transferred card debt.  

Keep in mind that a few rewards cards offer longer intro APR offers, and dedicated balance transfer cards have the longest intro APRs available. If this feature is important to you, make sure to shop around.

Why you might want a different cash back card

The Chase Freedom Unlimited is a superb, do-it-all card that fits easily into most wallets. However, before taking the plunge, consider a few of its downsides.

Maximizing rewards: It can get complicated

While earning rewards on the Chase Freedom Unlimited is straightforward because there’s no activation required or rotating categories to worry about, maximizing those rewards is another story. If you want to squeeze more value out of your earned rewards than the standard 1:1 cash back rate, you’ll need to familiarize yourself with the Chase Travel portal. This is where you can redeem your earned points as well as access the Chase Offers program, which can help you earn more cash back for purchases at eligible retailers. 

If you truly want to get the maximum value of your Chase Ultimate Rewards points, you need to add one of Chase’s premium travel cards to your wallet. The Sapphire Preferred and Chase Sapphire Reserve® cards let you redeem points for travel through the Chase portal with a 25 percent or 50 percent bonus, respectively. These cards also let you transfer points to eligible travel partners, which could double your point value. This requires some extra legwork and research, which may not suit your reward preferences if you want a more straightforward cash back strategy. 

I found the overall process simple enough and greatly enjoyed the extra value it afforded, but it does take a little extra time to move your points around and get everything in order. And again, it requires you to add another card to your wallet, which isn’t going to be the right move for everyone. 

Rates and fees: Nothing unexpected

The Chase Freedom Unlimited offers what you’d expect from a no-annual-fee rewards card. While it doesn’t have hidden or surprise fees, the card also isn’t doing you any favors in this area. 

The card charges a 3 percent foreign transaction fee, which will cut into your cash back earnings if you use it for international purchases. Chase charges the greater of $5 or 3 percent of the amount of any balance you transfer, which could be a sizable sum depending on how much you transfer. 

The card’s interest rate ranges from slightly lower than the current average to around 30 percent, which makes carrying a balance pretty expensive. Its APR isn’t out-of-this-world, but you could incur some hefty charges if you carry a balance after the intro period. My recommendation is to use this card for your everyday purchases, set up auto pay to pay your balance in full each month, and nothing else. You really want this card for the reliable reward value it offers, not the extra utility of cash advances, travel purchases or the like.

Bankrate staff experience

The Chase Freedom Unlimited is a versatile enough card that both the rewards points chasers and the easy-going value-maximizers on Bankrate’s staff enjoy it in their wallets. Here’s how two other staffers use the card:

Bankrate staff insights

"This card gives me outstanding value for a no-annual-fee card. I use this card as part of my overall Chase portfolio to accumulate points to pool with my Sapphire Reserve and transfer to travel partners for even more value. It's arguably the top no-annual-fee card on the market, in my opinion."

Ryan Flanigan Ryan Flanigan, Bankrate credit cards writer

"After years of researching top-of-the-line credit cards, the Chase Freedom Unlimited easily became a favorite of mine for its versatility and sheer everyday value. I decided an easy-to-manage, cash-back focused credit card strategy was right for me, and the Freedom Unlimited was the perfect primary card.

A flat-rate rewards card would be the best fit since a lot of my shopping and other typical expenses don’t fall under popular rewards categories. Plus, the 3 percent dining and drugstore cash back categories make it more lucrative for me than a flat 2 percent cash rewards rate."

Garrett Yarbrough Garrett Yarbrough, Bankrate credit cards writer

Best cards to pair with the Chase Freedom Unlimited

While the Chase Freedom Unlimited pairs nicely with various rewards cards, there are  really two cards you’ll need to put at the top of your priority list after opening the Freedom Unlimited: the Chase Freedom Flex and the Chase Sapphire Preferred.

Just watch out for Chase’s 5/24 rule. If you’ve opened five or more cards in the past 24 months, you won’t be eligible to open a Chase credit card.

How the Chase Freedom Unlimited compares to other cash back cards

Many cash back credit cards are available, and most don’t charge an annual fee. Among these cards, however, some stand out because of the benefits they offer or their lucrative sign-up bonuses.

Image of Chase Freedom Unlimited®

Annual fee

$0

Intro offer

Earn $250 cash back

Rewards rate

1.5% - 5%

Recommended Credit Score

Good to Excellent (670 – 850)
Image of Blue Cash Everyday® Card from American Express
Bankrate Score
See Rates & Fees , Terms Apply
Apply now Lock Icon
on American Express's secure site

Annual fee

$0

Intro offer

Earn $200

Rewards rate

1% - 3%

Recommended Credit Score

Good to Excellent
Image of Citi Double Cash® Card

Annual fee

$0

Intro offer

$200 cash back

Rewards rate

1% - 5%

Recommended Credit Score

Good to Excellent (670 – 850)

Is the Chase Freedom Unlimited right for me?

The Chase Freedom Unlimited has plenty to offer for several types of cardholders but shines as part of the Chase trifecta and if you want to  maximize reward value. It’s a great pick if you: 

  • Love a simple, straightforward rewards card.

  • Like the idea of eventually branching out into a more robust rewards program.

  • Want to push your rewards to the limit with the Chase Trifecta.

Frequently asked questions

How we rated this card

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150+
cards rated
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50+
rewards programs valued
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1800
data points analyzed
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40+
perks evaluated

We rate credit cards using a proprietary card scoring system that ranks each card’s estimated average rewards rate, estimated annual earnings, welcome bonus value, APR, fees, perks and more against those of other cards in its primary category.

Each card feature is assigned a weighting based on how important it is to people looking for a card in a given category. These features are then scored based on how they rank relative to the features on other cards in the category. Based on these calculations, each card receives an overall rating of 1-5 stars (with 5 being the highest possible score and 1 being the lowest). 

We analyzed over 150 of the most popular rewards and cash back cards to determine where each stacked up based on their value, cost, benefits and more. Here are some of the key factors that influenced this card’s overall score and how the score influenced our review:

What cardholders think

Image of Chase Freedom Unlimited®

Chase Freedom Unlimited®

4.3 Star Icon
48 ratings
Score breakdown
5 stars
63%
4 stars
19%
3 stars
8%
2 stars
2%
1 star
8%
Score by category
Overall 4.3 / 5
Extra perks 3.5 / 5
Privacy and security 4.3 / 5
Customer service 4.6 / 5
Online portal or mobile app 4.3 / 5

In May 2024, Bankrate collaborated with third-party SliceMR to survey 6160 cardholders nationwide. Bankrate and Slice MR collected, averaged and presented website analytics and cardholder responses to six questions on a 5-point scale. Responses are based on individual cardholder’s product details, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. User ratings are unedited and have not been reviewed or approved by credit card issuers, nor do these ratings reflect Bankrate’s own reviews of these cards.

Community Reviews

Explore Chase Freedom Unlimited® reviews from certified cardholders.
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Anonymous Cardholder
May 31, 2024
If this card had an annual fee, do you feel it was worth it? What card features and benefits helped you offset the cost?
do not use it enough for a fee
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I've had it for a long time and decided to keep it
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
The interest rates are too high.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I have been able to use my rewards for gift cards.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes, I use it to pay for almost everything.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I have used the travel insurance
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
It’s a part of my everyday life because it’s easy to use, gets me points for rewards, and is accepted at the vast majority of researchers.
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
If this card had an annual fee, do you feel it was worth it? What card features and benefits helped you offset the cost?
It does not have but but it would be with to pay it
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes I use it every week
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
It is not my go to card, but I do use it regularly. It is a good card, but the benefits, like reward points, are not as good as my American Express card. It is my back up card for places that don’t accept American Express.
Score by category
Extra perks 3 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I only use for emergencies
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I receive 1.5% on all purchases and purchases are unlimited.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I would not recommend this card to a friend as I do not believe it offers anything special compared to other cards
Score by category
Extra perks 3 / 5
Online portal or mobile app 3 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I have used this card for years.And i've always enjoyed keeping it safe and my money safe.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Looking for best cash back rewards as well as optimizing my spending
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
chase freedom unlimited card are very good to use
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
It's for emergencies only
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
It's my main credit card, because of points and a good credit limit
Score by category
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
It is a part of my daily life as I use it often and have some of my payments automatic on my card.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I am able to use the card anywhere. I earn rewards that I cash in for statement credit.
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
If this card had an annual fee, do you feel it was worth it? What card features and benefits helped you offset the cost?
I would never pay any fee for any credit card.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I just use the cash back I earn to be deposited into my bank account
Score by category
Online portal or mobile app 2 / 5
Customer service 5 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I have been a Chase customer for many yrs. Also, no fees and comfortable with their online access.
Score by category
Extra perks 5 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Cash back I have checking and savings accounts with chase
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I bank with them so it made sense
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Email offer,low fees
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I get a decent percentage back in cash every month,
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
My go to card. Yes I would recommend it to a friend
Score by category
Online portal or mobile app 5 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I would recommend this card because it has saved me from fraud a number of times and it is a great card for everything and no fee.
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
Cash Back
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
One option that was available
Score by category
Customer service 5 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Great rewards, excellent customer service and great fraud protection , No annual fee.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I use it almost everyday for all purchases.
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
The points I earned pn my Chase Freedom card paid for a romantic dinner
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I usually use it for stores that give 5% cash back.
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I love how chase is proactive in watching out for cyber hackers
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
There was a good opening bonus.
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I was able to do a big balance transfer which helped me very much and I also use the points to pay off part of the statement. There are other ways to use the points though but I choose not to
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 3 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
money is credited to my account
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Every good rewards
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
Extra money back per category each quarter
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
It's great overall
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes when I have money on it
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 3 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
High fee when I use ir in a foreign country.
Score by category
Extra perks 3 / 5
Online portal or mobile app 2 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes my wife and I use it for most of our purchases
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
good card backed by an excellent bank
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I like the cash back feature.
Score by category
Online portal or mobile app 4 / 5
Customer service 4 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
cash back options
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Written by
Steve Dashiell
Editor, Credit cards
Steven Dashiell is an editor for Bankrate and CreditCards.com with expertise in rewards credit cards, financial literacy, and helping consumers build and maintain their credit.
Edited by Senior editor, credit cards

* See the online application for details about terms and conditions for these offers. Every reasonable effort has been made to maintain accurate information. However all credit card information is presented without warranty. After you click on the offer you desire you will be directed to the credit card issuer's web site where you can review the terms and conditions for your selected offer.

Editorial Disclosure: Opinions expressed here are the author's alone, and have not been reviewed or approved by any advertiser. The information, including card rates and fees, is accurate as of the publish date. All products or services are presented without warranty. Check the bank’s website for the most current information.