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How to do an HSBC balance transfer

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Published on December 24, 2024 | 5 min read

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HSBC bank branch
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Key takeaways

  • Currently, HSBC is not offering a promotional introductory balance transfer on any cards for new U.S. customers.
  • Balance transfers to an HSBC card are generally subject to the card’s standard variable APR and a balance transfer fee of $10 or 5 percent of the transfer amount, whichever is greater.
  • Transferring a balance to a card with a 0 percent intro APR offer can be a good way to avoid interest charges and pay off your debt quicker.

If you’re considering transferring a balance to an HSBC credit card, there are several details you should know before getting started. Our HSBC credit card balance transfer guide will cover everything you need to know, including how to do a balance transfer with HSBC and some frequently asked questions.

What to know about HSBC credit card balance transfers

In the fourth quarter of 2021, HSBC sold off most of its U.S. credit card portfolio. Previous cardholders had their accounts transitioned to Premier Finance Card Program (PF|CP) and were issued new credit cards under First Bank & Trust.

Before applying for a current HSBC credit card, you’ll need to have an existing U.S. HSBC Premier checking account. When completing a balance transfer to an HSBC credit card, keep in mind:

  • You’re responsible for making payments to your other lenders. In order to maintain a good credit score and stick to your budget, you should continue making payments on your other credit cards until any balance transfers are completely processed. Keep in mind that balance transfers take time to complete, typically seven to ten business days with HSBC.
  • Some balance transfers are not allowed. You cannot transfer balances from an HSBC credit card, HSBC loan or HSBC affiliate to another HSBC card.
  • All balance transfers are subject to fees. Depending on the card you have, balance transfers with HSBC include a transfer fee of $10 or up to 5 percent of the transfer, whichever is greater.
  • Introductory balance transfer offers have time limits. To take advantage of any introductory balance transfer offers with HSBC (when available), your balance transfer must be completed in the first 60 days after opening your account. HSBC may still accept balance transfers after the introductory offer expires, but the transfer will be subject to the card’s standard variable APR.
  • You may receive a promotional balance transfer offer. If you already have a card with HSBC, you may be targeted with a promotional balance transfer offer. Term limits will be set within the offer details.

How to do a balance transfer with an existing HSBC card

Even though there are no HSBC cards currently offering 0 percent introductory APR promotions to new card members, you can still complete a balance transfer and pay the regular variable APR applied to the account. However, this would likely not be worth doing since you won’t save money on interest and will still have to pay balance transfer fees.

If you receive a balance transfer offer for your existing card, you can complete your HSBC credit card balance transfer online, by phone or with a credit card check. Here are the steps to complete each type of transfer:

How to do an HSBC balance transfer online

To complete a balance transfer online with an existing HSBC card, follow these steps:

  1. Log in to your HSBC account in the top right corner and navigate to the account summary screen.
  2. Choose the credit card account you want and click “Manage,” followed by “Manage card and alerts.”
  3. Go to the page for that account and select “Menu,” then “Manage accounts,” followed by “Balance Transfer.”
  4. Follow the prompts and provide the information required to begin your balance transfer, which usually includes the other account’s billing address. You can find this information on your credit card bill, but you may want to check with your issuer to ensure you have the right address for balance transfers.
  5. Once you enter the details of your accounts, click to accept the terms and conditions and then hit submit.

You can also complete your balance transfer by using HSBC’s chatbot. To do so, simply click on the “Chat” icon in the bottom right corner of the screen. Once there, tell the chatbot that you’d like to complete a balance transfer, then follow its prompts. It’ll guide you through the steps outlined above.

How to do an HSBC balance transfer with a check

Balance transfer checks allow you to move a balance from one credit card account to another with a different issuer. To use an HSBC balance transfer check, follow these steps:

  1. Identify the account that you want to transfer your debt from as well as the card you’ll be transferring the debt to. Figure out how much debt you want to transfer, keeping in mind your credit card’s balance transfer fee and credit limit.
  2. Make your balance transfer check out for the desired debt amount. Use it to make a payment against the card currently holding the debt.
  3. Submit your check with the bill for your current card and wait for the balance transfer check to clear. Once cleared, the check will have counted as a “payment” against the account with debt, therefore removing it from the card. The debt will then show up on your other account.

How to do an HSBC balance transfer over the phone

To perform a balance transfer over the phone, simply call the number on the back of your credit card, or call HSBC’s customer service line at 888-662-4722. Be sure to have the details of your balance transfer ready, such as what account you want to transfer a balance from and how much you want to transfer.

How to transfer a balance to a new HSBC card

If you are able to secure a new card with an introductory balance transfer offer, you can complete your balance transfer with the following steps:

  1. Gather your balance transfer details. Make sure to have the bank/issuer name, bank/issuer account number and bank/issuer address on hand before you begin.
  2. Begin your HSBC credit card application. Toward the end of the application process, you’ll be asked to enter the accounts from which you’d like to transfer your balances.
  3. Follow the prompts to complete the balance transfer. This includes completing your card application.

Note that HSBC transfers the full amount from each card in the order you list them up to your initial balance transfer limit. This limit is less than your available credit limit since the limit includes balance transfer fees and any interest charges. If you reach the limit on the initial balance transfer, HSBC will cancel the request for that account or reduce the amount of the balance transfer to match your limit.

The bottom line

If you’re offered a 0 percent introductory APR on balance transfers for a new or existing HSBC card, transferring higher-interest debt may be worth it. Promotional offers for balance transfers are a great way to consolidate debt without the stress of paying added interest. The key, though, is to remember to use your card wisely and to draft a plan to pay off your transferred debt before your card’s 0 percent promotional APR offer expires.

However, if you’re not offered a 0 percent APR offer with HSBC, it would be better to transfer a balance to a card that provides an intro offer. The top balance transfer cards typically come with longer intro periods (up to 21 months) to pay off balances interest-free. Some of them even come with lower transfer fees, including cards that have no balance transfer fee at all.

Before transferring a balance, be sure to compare card offerings to make sure you’re getting a balance transfer offer that works best for you.

Frequently asked questions (FAQs)