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Guide to JetBlue TrueBlue

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Published on December 20, 2023 | 7 min read

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design element of a blue background showing a man holding a phone in front of him from side profile and a jetblue plane in the background
Images by Getty Images; Illustration by Issiah Davis/Bankrate

Key takeaways

  • The JetBlue TrueBlue program is ideal for anyone who prefers to fly with JetBlue, travels frequently to JetBlue’s service destinations or wants to pool points with other TrueBlue members.
  • The best way to earn and redeem points in this program is by flying with JetBlue.
  • This program offers four levels of Mosaic elite status, which can be achieved through qualifying travel spending, eligible credit card spending or a combination of both.
Since JetBlue was founded in 2000, most would consider it a “newer” discount airline. At the moment, you can book JetBlue flights within the United States and to select global destinations. JetBlue currently offers more than 1,000 daily flights to choose from and serves more than 40 million customers annually. They are also in the process of acquiring Spirit Airlines, which will expand their footprint even further. Like other popular airlines, JetBlue has a frequent flyer program that lets customers rack up points for free flights. If you’re interested in learning more about the JetBlue TrueBlue program, keep reading.

JetBlue TrueBlue basics

The JetBlue TrueBlue rewards program is a frequent flyer program that lets consumers earn rewards points for free flights across the U.S., Latin America and the U.K. Members will earn TrueBlue points each time they fly with JetBlue or one of JetBlue’s partners. Points in this program never expire, and they can be redeemed for any seat with no blackout dates. This program even lets you pool your points with up to seven friends and family members, allowing you to earn free flights faster.

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Who is JetBlue TrueBlue best for?

JetBlue TrueBlue is best for anyone who prefers to fly with JetBlue, travels frequently to JetBlue’s service destinations or wants to pool points with other TrueBlue members. However, the program is easy to use and free to sign up for, so there’s no excuse to ignore it if you don’t mind flying with a discount carrier. With so many ways to earn points, you may find it easier to earn free flights with the JetBlue TrueBlue program over other major airlines.

How to earn JetBlue TrueBlue points

Earn points by flying with JetBlue

The number of points you’ll earn for flying depends on the fare you choose and how you book your trip. You can earn up to 3X base points for each dollar you spend with the airline, but you can earn more points when you fly if you’re a JetBlue cardmember or an elite status member.
Benefits Blue Basic Blue, Blue Plus, Blue Extra or Mint
Base points 1X points 3X points
Direct booking bonus 1X points 3X points
JetBlue cardmember bonus 3X to 6X points 3X to 6X points
Mosaic bonus 3X points 3X points
Total points earned per dollar 8X to 11X points 12X to 15X points

Earn points with airline and travel partners

Although their alliance with American Airlines has ended, you can still earn JetBlue TrueBlue points when you book with airline partners like Hawaiian Airlines and Icelandair. You’ll also earn points with various hotel and car partners like IHG One Rewards, Avis and Budget.

Earn points with shopping partners

The JetBlue TrueBlue shopping portal is an online marketplace that lets you earn bonus points with select online merchants. You’ll earn points for each dollar you spend, provided you click through the portal before you make a purchase. Participating merchants change over time, but some current merchants include Apple, Lowe’s, Macy’s and The Home Depot.

Earn points with TrueBlue Dining

The JetBlue TrueBlue Dining program makes it easy to earn 3X points per dollar when you dine with qualifying restaurants, bars and clubs. All you have to do to start earning is to sign up for the program, dine with participating restaurants in your area and pay with a linked credit or debit card.

Earn points by completing surveys

Finally, Jet Opinions will award you with points for answering survey questions from the comfort of your home. Signing up is free and easy, and you’ll earn 400 points for the first survey you take.

How to redeem JetBlue TrueBlue points

Redeem for JetBlue flights

The best way to redeem points is for flights. When you begin searching for JetBlue flights, you’ll notice right away that the points required for a flight are tied to the cash price of each fare. This means that you can book cheaper flights for fewer points than more expensive flight options. You can also use points to book one-way flights or round-trip tickets, which makes them even more versatile. Keep in mind that there are no blackout dates, so you can use your points for any seat on any flight.

Redeem for Hawaiian Airlines or Qatar Airways flights

Interestingly, TrueBlue members have the option to redeem their points on both Hawaiian Airlines and Qatar Airways flights. This strategy unlocks new destinations you can visit with your points, but you should know that availability is often limited.

Redeem for a JetBlue Vacations package

A JetBlue Vacations package that includes both your flight and hotel stay can be a good value, and you can choose from destinations in the U.S., the Caribbean and Mexico, among others. Some of the most popular hotels and resorts include RIU Hotels & Resorts, Sandals Resorts and Universal Orlando Resorts.

JetBlue TrueBlue elite status

The JetBlue TrueBlue program offers four levels of Mosaic status, which can be achieved through qualifying travel spending, eligible credit card spending or a combination of both methods. If you want the benefits of elite status without having to fly a single mile, JetBlue is one of the few airlines that make this possible since you can reach Mosaic status through credit card spending alone. Once you reach Mosaic status, you’ll retain your status level for the remainder of the year you earn it and through the next calendar year.
  • To earn a Mosaic status level, you’ll need to earn a certain number of tiles. Here are the requirements for each level:
    Status level Tiles earned
    Mosaic 1 50
    Mosaic 2 100
    Mosaic 3 150
    Mosaic 4 250
  • Terms for earning tiles Qualifying spending
    Earn 1 tile for every $100 spent
    • JetBlue flights (including some extras and fees)
    • JetBlue Vacations packages
    • Paisly by JetBlue (cars, stays and more)
    • Terms and conditions apply
    Earn 1 tile for every $1,000 spent All JetBlue credit cards
    • Earn an extra 3X points per dollar on JetBlue flights
    • Free same-day flight changes
    • First two checked bags free for you and eligible flight companions on JetBlue flights
    • Free in-flight alcoholic beverages
    • Access to seats with extra legroom (based on availability; terms apply)
    • Priority boarding and security
    • Dedicated Mosaic check-in lane
    • 24/7 dedicated customer service line

JetBlue TrueBlue travel partners

JetBlue has quite a few airline partners around the world. Loyalty partner airlines let you earn points in the JetBlue TrueBlue program each time you fly, and you may even be able to enjoy some reciprocal benefits. However, note that you won’t be able to earn or redeem points with codeshare partners.
    • Hawaiian Airlines
    • Icelandair
    • JSX
    • Qatar Airways
    • Silver Airways
    • Singapore Airlines
    • South African Airways
    • Aer Lingus
    • Air Serbia
    • Cape Air
    • EL AL
    • Porter
    • Turkish Airlines
  • JetBlue partners with IHG Hotels & Resorts, meaning you’ll get the chance to earn JetBlue TrueBlue points for each night you stay at an IHG property. The IHG One Rewards program lets members earn TrueBlue points at more than 6,000 properties across the globe. You’ll generally get either 1X or 2X TrueBlue points per dollar on stays with qualifying properties, and you can also get 500 points for each qualifying stay at the Venetian Resort in Las Vegas. JetBlue also partners with Yotel, which allows you to earn 1X point per dollar on Yotel stays booked through Paisly.com.
  • JetBlue partners with Avis and Budget, allowing you to save on base rates and earn 100 to 200 base points per day on eligible car rentals through Paisly.com.

Top credit cards that earn JetBlue TrueBlue points

One of the easiest ways to earn JetBlue TrueBlue points is with one of the airline’s co-branded credit cards. However, you should spend some time comparing cards since they vary based on their annual fees, earning rates and included benefits. Also, note that some other credit card rewards programs let you earn rewards that you can transfer to JetBlue TrueBlue. Some programs to consider include American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou Rewards.

JetBlue Card

JetBlue Plus Card

JetBlue Business Card

FAQs about JetBlue TrueBlue

  • Since JetBlue TrueBlue points never expire, you should never feel pressured to use them. If you’re patient and willing to spend some time accruing points in this program, you can keep searching until you find the flight you want for a reasonable redemption value.
  • Yes, you can gift or transfer JetBlue TrueBlue points to other program members. You can share points through TrueBlue’s points pooling feature, which allows you to share points with up to seven friends and family members.
  • Yes, you can buy points through your account. Also note that JetBlue frequently offers promotions that allow you to buy points for a discount.
  • Since JetBlue doesn’t have a strict award chart, there is no standard for the number of points you’ll need for a flight. However, you should know that awards earned with this program are frequently a good deal and that you won’t have to deal with blackout dates or capacity controls. Not only that, but the JetBlue TrueBlue program even lets you pay with a combination of points and cash. JetBlue Cash + Points bookings start at just 500 points.
For more travel tips and tricks, check out Bankrate’s travel toolkit. Issuer-required disclosure statement Information about the JetBlue Card, JetBlue Plus Card and JetBlue Business Card has been collected independently by Bankrate and has not been reviewed or approved by the issuer.