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Guide to JetBlue TrueBlue

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Published on December 12, 2024 | 5 min read

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Images by Getty Images; Illustration by Issiah Davis/Bankrate

Key takeaways

  • The JetBlue TrueBlue program is ideal for anyone who prefers to fly with JetBlue, travels frequently to JetBlue’s service destinations or wants to pool points with other TrueBlue members.
  • The best way to earn and redeem points in this program is by flying with JetBlue.
  • This program offers four levels of Mosaic elite status, which can be achieved through qualifying travel spending, eligible credit card spending or a combination of both.

Started in 2000, JetBlue currently offers more than 1,000 daily flights to choose from and serves more than 40 million customers annually. You can book JetBlue flights within the United States and to select global destinations. Discover how the JetBlue TrueBlue program could be the right fit for your travel needs.

JetBlue TrueBlue basics

The JetBlue TrueBlue travel rewards program is a frequent flyer program that lets members earn rewards points for free flights across the U.S., Latin America and the U.K. Members will earn TrueBlue points each time they fly with JetBlue or one of JetBlue’s partners. Points in this program never expire, and they can be redeemed for any seat with no blackout dates. This program even lets you pool your points with up to seven friends and family members, allowing you to earn free flights faster.

Who is JetBlue TrueBlue best for?

JetBlue TrueBlue is best for anyone who prefers to fly with JetBlue, travels frequently to JetBlue destinations or wants to pool points with other TrueBlue members. The program is easy to use and free to sign up for, so there’s no excuse to ignore it if you fly often and don’t mind flying with a discount carrier. With so many ways to earn points, you may find it easier to earn free flights with the JetBlue TrueBlue program over other major airlines.

How to earn JetBlue TrueBlue points

After joining the TrueBlue program, you’ll want to earn points as quickly as possible to cover your next trip. Here’s how.

Earn points by flying with JetBlue

The number of points you’ll earn for flying depends on the fare you choose and how you book your trip. You can earn up to 3X base points for each dollar you spend with the airline, but you can earn more points when you fly if you’re a JetBlue rewards cardmember or an elite status member.

Benefits Blue Basic Blue, Blue Plus, Blue Extra or Mint
Base points 1X points 3X points
Direct booking bonus 1X points 3X points
JetBlue cardmember bonus 3X to 6X points 3X to 6X points
Mosaic bonus 3X points 3X points
Total points earned per dollar up to 11X points up to 15X points

Earn points with airline and travel partners

Although JetBlue’s alliance with American Airlines has ended, you can still earn JetBlue TrueBlue points when you book with airline partners like Hawaiian Airlines and Icelandair. Other airline partners include:

  • Cape Air
  • Ethiad Airways
  • JSX
  • Qatar Airways
  • Silver Airways
  • Singapore Airlines
  • South African Airlines

You’ll also earn points with various hotel and car partners like IHG One Rewards, Avis and Budget.

Earn points with shopping partners

The JetBlue TrueBlue shopping portal is an online marketplace that lets you earn bonus points with select online merchants. You’ll earn points for each dollar you spend, provided you click through the portal before you make a purchase. Participating merchants change over time, but merchants like Apple, Lowe’s, Macy’s and The Home Depot have been included in the past.

Earn points with TrueBlue Dining

The JetBlue TrueBlue Dining program makes it easy to earn 3X points per dollar when you dine with qualifying restaurants, bars and clubs. All you have to do to start earning is to sign up for the program, dine with participating restaurants in your area and pay with a linked credit or debit card.

Earn points by completing surveys

Finally, Jet Opinions will award you with points for answering survey questions from the comfort of your home. Signing up is free and easy, and you’ll earn 400 points for the first survey you take.

How to redeem JetBlue TrueBlue points

JetBlue offers various ways to redeem TrueBlue points, adding to this frequent flayer program’s versatility.

Redeem for JetBlue flights

The best way to redeem points is for flights. When you begin searching for JetBlue flights, you’ll notice right away that the points required for a flight are tied to the cash price of each fare. This means that you can book cheaper flights for fewer points than more expensive flight options. You can also use points to book one-way flights or round-trip tickets, which makes them even more versatile. Keep in mind that there are no blackout dates, so you can use your points for any seat on any flight.

Bankrate writer and credit cards expert Ryan Flanigan is a TrueBlue member and offers this advice on the best way to redeem TrueBlue points:

JetBlue's route network might not work depending on your location. But if you can find a competitive price, you can get fairly decent value from using TrueBlue points, particularly if you can find availability in their Mint class, one of the best domestic first-class in-flight products available. It's also helpful to be able to transfer flexible points in from issuers like Chase and Amex to top off your balance. — Ryan Flanigan, Bankrate credit cards writer

Redeem for Hawaiian Airlines or Qatar Airways flights

TrueBlue members have the option to redeem their points on Cape Air, Etihad Airways, Hawaiian Airlines and Qatar Airways flights. This strategy unlocks new destinations you can visit with your points, but you should know that availability is often limited.

Redeem for a JetBlue Vacations package

A JetBlue Vacations package that includes both your flight and hotel stay can be a good value, and you can choose from destinations in the U.S., the Caribbean and Mexico, among others. Some of the most popular hotels and resorts include RIU Hotels & Resorts, Sandals Resorts and Universal Orlando Resorts.

JetBlue TrueBlue elite status

The JetBlue TrueBlue program offers four levels of Mosaic status, which can be achieved through qualifying travel spending, eligible credit card spending or a combination of both methods. If you want the benefits of elite status without having to fly a single mile, JetBlue is one of the few airlines that make this possible since you can reach Mosaic status through credit card spending alone. Once you reach Mosaic status, you’ll retain your status level for the remainder of the year you earn it and through the next calendar year.

JetBlue TrueBlue travel partners

JetBlue has quite a few airline partners around the world. Loyalty partner airlines let you earn points in the JetBlue TrueBlue program each time you fly, and you may even be able to enjoy some reciprocal benefits. However, note that you won’t be able to earn or redeem points with codeshare partners.

Top credit cards that earn JetBlue TrueBlue points

One of the easiest ways to earn JetBlue TrueBlue points is with one of the airline’s co-branded credit cards. However, you should spend some time comparing cards since they vary based on their annual fees, earning rates and perks. 

Also, note that some other credit card rewards programs let you earn rewards that you can transfer to JetBlue TrueBlue. Some programs to consider include American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou Rewards.

JetBlue Card

JetBlue Plus Card

JetBlue Business Card

Frequently asked questions about JetBlue TrueBlue

The bottom line

If you’re a frequent traveler along JetBlue’s routes, you can enjoy plenty of perks and benefits in the airline’s TrueBlue frequent flyer program. However, even during times when you don’t travel, using JetBlue’s co-branded cards can help you achieve and maintain status in its program. Plus, its airline, hotel and rental car travel partners can let you flex your TrueBlue rewards across different trips and needs. For more travel tips and tricks, check out Bankrate’s travel toolkit.

Issuer-required disclosure statement

Information about the JetBlue Card, JetBlue Plus Card and JetBlue Business Card has been collected independently by Bankrate and has not been reviewed or approved by the issuer.