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Credit One Bank® Platinum Visa® review: A mediocre, confusing unsecured card

 /  10 min
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Snapshot

2.3

Bankrate rating
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Rating: 2.3 stars out of 5

Bottom line

This unsecured card comes with unimpressive rewards and complex terms, making this a mediocre choice for people with fair credit. Better credit-building options exist that also earn more rewards.
Recommended credit score:(580 - 740)
Apply nowLock

on Credit One Bank's secure site

See Rates & Fees

Intro offer

N/A

Rewards Rate

1%

Annual fee

$39

Regular APR

28.99%* Variable

4.2

Cardholder rating

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4.2 / 5

Extra perks

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3.7 / 5

Online tools

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3.7 / 5

Customer service

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4.1 / 5

Information safe

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3.7 / 5

2.3

Bankrate score

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2.3 / 5

Cost of membership

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1.0 / 5

Ease of building credit

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3.0 / 5

APR

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1.0 / 5

Features

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3.8 / 5
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Credit One Bank Platinum Visa overview

  • Credit Card Cash Back Icon

    Rewards

  • Credit Card Search Icon

    Rates and fees

  • Credit Fair Icon

    Credit-building features

  • Congrats Icon

    Other cardholder perks

Credit One Bank Platinum Visa pros and cons

Pros

  • Checkmark Icon

    The card earns an automatic 1 percent back in eligible categories with no minimums for reward redemption.

  • Checkmark Icon

    You’ll get decent Visa benefits and protections with this card.

  • Checkmark Icon

    The More Cash Back Rewards Program can earn up to 10 percent back at some retailers.

Cons

  • Your starting credit limit could be as low as $300, which makes keeping credit utilization low difficult.

  • Various fees make this card costly to maintain.

  • Your specific card terms aren’t defined until you prequalify.

Why you might want the Credit One Bank Platinum Visa

Why you might want a different card for fair credit

How the Credit One Bank Platinum Visa compares to other cards for fair credit

Image of Credit One Bank® Platinum Visa®

Annual fee

$39

Intro offer

N/A

Rewards rate

1%
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Recommended Credit Score

Fair to Good (580 – 740)
Info Icon
Image of Discover it® Secured Credit Card

Annual fee

$0

Intro offer

Cashback Match™
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Rewards rate

1% - 2%
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Recommended Credit Score

No Credit History
Info Icon
Image of Mission Lane Visa® Credit Card

Mission Lane Visa® Credit Card

Annual fee

$0 - $59

Intro offer

N/A

Rewards rate

N/A

Recommended Credit Score

Bad to Fair (300 – 670)
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Who is the Credit One Bank Platinum Visa right for?

Bankrate’s Take — Is the Credit One Bank Platinum Visa worth it?

How we rated this card

Document Icon
150+
cards rated
Congrats Icon
50+
rewards programs valued
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1800
data points analyzed
Credit Card Reviews Icon
40+
perks evaluated

Frequently asked questions

What cardholders think

Image of Credit One Bank® Platinum Visa®

Credit One Bank® Platinum Visa®

4.2 Star Icon
37 ratings
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Score breakdown
5 stars
51%
4 stars
30%
3 stars
11%
2 stars
3%
1 star
5%
Score by category
Overall 4.2 / 5
Extra perks 3.0 / 5
Privacy and security 3.7 / 5
Customer service 4.1 / 5
Online portal or mobile app 3.5 / 5

In May 2024, Bankrate collaborated with third-party SliceMR to survey 6160 cardholders nationwide. Bankrate and Slice MR collected, averaged and presented website analytics and cardholder responses to six questions on a 5-point scale. Responses are based on individual cardholder’s product details, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. User ratings are unedited and have not been reviewed or approved by credit card issuers, nor do these ratings reflect Bankrate’s own reviews of these cards.

Community Reviews

Explore Credit One Bank® Platinum Visa® reviews from certified cardholders.
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Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No I try to save fir emergencies
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, it's practically maxed out and used for emergencies only for now
Score by category
Extra perks 2 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Free offer in mail
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Excellent service
Score by category
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
part of m6 everyday life for the items that are needed on a regular basis
Score by category
Extra perks 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes, it's convenient and easy to use. Accepted everywhere.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 3 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
They charge to much interest
Score by category
Extra perks 3 / 5
Online portal or mobile app 1 / 5
Customer service 4 / 5
Privacy and security 1 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, only use on occasion
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I use it mostly for emergencies or home repairs because I have a cash rewards card with another bank
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
The interest rates are high
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes this card is a part of my every day life. I always have it available for use for purchases whether business or personal use.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I think the fees they charge are ridiculous. They say they are annual but I get monthly fees and interest charged every month. It's ridiculous.
Score by category
Extra perks 2 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I have enjoyed the ease-of-use and the app and I haven’t used any of the benefits yet I don’t think
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Great company to work with
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
allows me to build credit
Score by category
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
Too many fees so I don't use very often
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Good customer service
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 3 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
They help me earn cashback on every purchase!
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I would recommend this card because it reflects on my credit score every month. I live it.
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
So far I like the card, but the payment takes too long to post.
Score by category
Extra perks 2 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I only use if I absolutely have to and to keep active incase of emergencies
Score by category
Extra perks 5 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I chose this card for the perks and low interest
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Oh I would definitely recommend this card it's great.
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 2 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No limit is enough yet
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
yes i use it for basic needs
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes. I use it to make purchses.
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
horrible customer srvice
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
No Fees
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Good card to start with if bad credit
Score by category
Extra perks 4 / 5
Online portal or mobile app 2 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Not really I use it whenever I remember it
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
The interest rate is too high and customer service is crappy
Score by category
Extra perks 3 / 5
Online portal or mobile app 2 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Getting a credit card is the beginning to eventual bankruptcy.
Score by category
Extra perks 5 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
My payment was late by less than 30 days, and they called my phone from multiple different numbers 10 - 15 times a day after being asked to contact me via email. I ended up hiring a lawyer and filing a harassment suit.
Score by category
Extra perks 3 / 5
Online portal or mobile app 1 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
I use it sometimes when I have some money on there but not frequently.
Score by category
Customer service 3 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Yeah, i would. It wasnt a bad card to have, i just didn't have it for too long.
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, used for when wearein a bind financially
Score by category
Online portal or mobile app 2 / 5
Customer service 3 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I was looking to boost my credit score, they were the first card to approve me.
Score by category
Extra perks 1 / 5
Online portal or mobile app 1 / 5
Customer service 2 / 5
Privacy and security 2 / 5
Written by
Ryan Flanigan, CCC
Writer, Credit cards
Ryan Flanigan is a Bankrate credit cards writer with more than 10 years of experience using credit cards to help people reach their travel goals.
Edited by Editor, Credit cards

* See the online application for details about terms and conditions for these offers. Every reasonable effort has been made to maintain accurate information. However all credit card information is presented without warranty. After you click on the offer you desire you will be directed to the credit card issuer's web site where you can review the terms and conditions for your selected offer.

Editorial Disclosure: Opinions expressed here are the author's alone, and have not been reviewed or approved by any advertiser. The information, including card rates and fees, is accurate as of the publish date. All products or services are presented without warranty. Check the bank’s website for the most current information.