Skip to Main Content

Credit One Bank® Platinum X5 Visa® review: Light rewards with heavy fees

 /  11 min
Bankrate logo

The Bankrate promise

At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation for .

Snapshot

3.8

Bankrate rating
Info Icon
Rating: 3.8 stars out of 5

Bottom line

This card offers cardholders with fair credit the rare opportunity to earn up to 5 percent cash back rewards on the first $5,000 of eligible gas, grocery and internet purchases each year (then 1 percent). Beyond that, it’s a solid choice if you're trying to improve your credit score — but only if you can afford the $95 annual fee.

Best for high rewards in select categories

Recommended credit score:(580 - 740)
Apply nowLock

on Credit One Bank's secure site

See Rates & Fees

Intro offer

N/A

Rewards Rate

1% - 5%

Annual fee

$95

Regular APR

28.74%* Variable

3.9

Cardholder rating

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
3.9 / 5

Online tools

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
4.3 / 5

Customer service

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
4.3 / 5

Information safe

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
4.3 / 5

Extra perks

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
4.1 / 5

3.8

Bankrate score

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
3.8 / 5

Cost of membership

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
4.0 / 5

Ease of building credit

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
4.0 / 5

APR

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
2.0 / 5

Features

star iconstar iconstar iconstar iconstar icon
star iconstar iconstar iconstar iconstar icon
3.8 / 5
compare
Compare

Credit One Bank® Platinum X5 Visa overview

  • Credit Card Search Icon

    Rewards

  • Credit Card Search Icon

    Rates and fees

  • Credit Fair Icon

    Credit-building features

  • Congrats Icon

    Other cardholder perks

Credit One Bank Platinum X5 Visa pros and cons

Pros

  • Checkmark Icon

    This is one of the few cards for fair or average credit to offer a high cash back rate.

  • Checkmark Icon

    You’ll get basic Visa benefits like roadside assistance and fraud protection.

Cons

  • The application process is complicated and doesn’t let you apply for the card you want directly.

  • The $95 annual fee eats into your initial $500 minimum credit limit.

  • You'll find higher annual spending caps on rotating bonus category cards.

Why you might want the Credit One Bank Platinum X5 Visa

Why you might want a different credit-building card

Staff experience: Here's what our experts say

How the Credit One Bank Platinum X5 Visa compares to other credit-building cards

Image of Credit One Bank® Platinum X5 Visa Signature®

Annual fee

$95

Intro offer

N/A

Rewards rate

1% - 5%
Info Icon

Recommended Credit Score

Fair to Good (580 – 740)
Info Icon
Image of Capital One QuicksilverOne Cash Rewards Credit Card

Annual fee

$39

Intro offer

N/A

Rewards rate

1.5% - 5%
Info Icon

Recommended Credit Score

Fair to Good (580 – 740)
Info Icon
Image of Credit One Bank® Platinum Rewards Visa® with No Annual Fee

Annual fee

$0

Intro offer

N/A

Rewards rate

2%
Info Icon

Recommended Credit Score

Good to Excellent (670 – 850)
Info Icon

Who is the Credit One Bank Platinum X5 Visa right for?

Bankrate’s Take — Is the Credit One Platinum X5 Visa worth it?

How we rated this card

Document Icon
50+
cards rated
Search Icon
500+
data points analyzed
Debt Icon
250+
fees tracked
Credit Card Reviews Icon
40
perks evaluated

Frequently asked questions

What cardholders think

Image of Credit One Bank® Platinum X5 Visa Signature®

Credit One Bank® Platinum X5 Visa Signature®

3.9 Star Icon
39 ratings
Info Icon
Score breakdown
5 stars
44%
4 stars
26%
3 stars
18%
2 stars
5%
1 star
8%
Score by category
Overall 3.9 / 5
Extra perks 3.4 / 5
Privacy and security 4.3 / 5
Customer service 4.3 / 5
Online portal or mobile app 4.1 / 5

In May 2024, Bankrate collaborated with third-party SliceMR to survey 6160 cardholders nationwide. Bankrate and Slice MR collected, averaged and presented website analytics and cardholder responses to six questions on a 5-point scale. Responses are based on individual cardholder’s product details, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. User ratings are unedited and have not been reviewed or approved by credit card issuers, nor do these ratings reflect Bankrate’s own reviews of these cards.

Community Reviews

Explore Credit One Bank® Platinum X5 Visa Signature® reviews from certified cardholders.
Search Icon
Caret Down Icon
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes because I get cash back on things I buy like travel groceries.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I would because it is easy to use. Customer service has been great and never had a problem. Online is super easy to use. Very happy with the card
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes, it is easy access
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I am able to buy things I need with this card. The apr is fair, the minimum amount due each month is also fair. The points earned by using the card are helpful as well.
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I was accepted
Score by category
Extra perks 3 / 5
Customer service 5 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes it helps for evertday of my neds
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I would recommend this card to anyone, because it offers cash back on purchases.
Score by category
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
The rewards of five times
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I need to build credit
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes very convenient
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
No, I only use for shopping which I don't do every day
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
Airport benefits when traveling
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I prefer to let my benefits accrue so that if I need them at a later date I can use them
Score by category
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
The card is reliable and easy to use
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Good card to have
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
Because of its great customerservice.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I’d recommend this card to a friend because of the rewards and the way it helps build your credit score.
Score by category
Extra perks 5 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I have not had any issues with this card and I get reward points, I would recommend this card.
Score by category
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Easy to use
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes. It's benefits me to use it daily
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Annual fee
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yea I like the rewards
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes it is, I need to use it when I don’t have money
Score by category
Extra perks 5 / 5
Online portal or mobile app 4 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
It was offerd to me with perks.
Score by category
Extra perks 4 / 5
Online portal or mobile app 4 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
It had a nice look to it and they sent me lots of offers
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
At the time it was the best card offer for me
Score by category
Online portal or mobile app 4 / 5
Customer service 2 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
Tell us about an experience you had because of the benefits earned from the card
I've had a good experience because the cash back percentages I receive are extremely generous.
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I think it's a good credit card and I would recommend
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 3 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
I love this card. It’s so easy to use.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
Yes I use it for gas daily! For work and vacation
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 5 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
It was literally the only one I could get at the time.
Score by category
Extra perks 2 / 5
Customer service 4 / 5
Privacy and security 2 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
The card os good for cash back
Score by category
Extra perks 3 / 5
Online portal or mobile app 3 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
because they are a good credit bank
Score by category
Extra perks 3 / 5
Online portal or mobile app 3 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
The features on the card
Score by category
Extra perks 3 / 5
Online portal or mobile app 5 / 5
Customer service 2 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Is this card a part of your everyday life, why or why not?
It is not my major card, but I use it maybe once a month
Score by category
Extra perks 3 / 5
Online portal or mobile app 4 / 5
Customer service 2 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
know the company
Score by category
Extra perks 2 / 5
Online portal or mobile app 2 / 5
Customer service 3 / 5
Privacy and security 3 / 5
Anonymous Cardholder
May 31, 2024
What made you choose this card?
I received an invitation in the mail and was pleased with what they were offering
Score by category
Extra perks 4 / 5
Online portal or mobile app 5 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
They have multiple cards targeted at different needs
Score by category
Extra perks 4 / 5
Online portal or mobile app 3 / 5
Customer service 4 / 5
Privacy and security 4 / 5
Anonymous Cardholder
May 31, 2024
Why would you or would you not recommend this card to a friend?
Rewards and Benefits: If the credit card offers high rewards on purchases my friend frequently makes or includes benefits like travel insurance, cash back, or points that suit their lifestyle, it could be a great financial tool for them. Interest Rates and Fees: If the card has competitive interest rates or low annual fees relative to the benefits it provides, it might be a cost-effective choice for my friend, especially if they pay off their balance in full each month. Credit Building: If my friend is looking to build or improve their credit score, a credit card that reports to the major credit bureaus and offers educational resources on credit building might be beneficial.
Score by category
Extra perks 5 / 5
Online portal or mobile app 5 / 5
Customer service 4 / 5
Privacy and security 5 / 5
Written by
Garrett Yarbrough
Writer, Credit cards
Bankrate expert Garrett Yarbrough strives to make navigating credit cards and credit building smooth sailing for his readers. After regularly featuring his credit card, credit monitoring and identity theft analysis on NextAdvisor.com, he joined the CreditCards.com and Bankrate teams as a staff writer to develop product reviews and comprehensive credit card guides focused on cash back, credit scores and card offers.
Edited by Senior Editor, Credit Cards

* See the online application for details about terms and conditions for these offers. Every reasonable effort has been made to maintain accurate information. However all credit card information is presented without warranty. After you click on the offer you desire you will be directed to the credit card issuer's web site where you can review the terms and conditions for your selected offer.

Editorial Disclosure: Opinions expressed here are the author's alone, and have not been reviewed or approved by any advertiser. The information, including card rates and fees, is accurate as of the publish date. All products or services are presented without warranty. Check the bank’s website for the most current information.