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Synovus Bank Review 2025

Updated February 28, 2024
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At a glance

Overview

Synovus Bank is an attractive option for consumers who prefer in-person banking and live near a branch in one of the five Southeastern states where branches are located. It’s not the best option for consumers seeking top-tier rates. Accounts can’t be opened by those who aren’t residents of a state where there are branches.

Highlights:

ATM Fee Refunds
3.2
Rating: 3.2 stars out of 5
Bankrate Score
Info Icon

CDs

Rating: 2.5 stars out of 5
2.5 /5

Checking

Rating: 3.4 stars out of 5
3.4 /5

Savings

Rating: 2.8 stars out of 5
2.8 /5

MMA

Rating: 2.4 stars out of 5
2.4 /5
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
3.70
%
APY
APY
Info Icon
As of 3/14/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
CD
4.50
%
APY
APY
Info Icon
As of 3/14/2025
Rating: 4.9 stars out of 5
$500
Minimum deposit
View offer Arrow Right Icon
Promoted offer: Expires 5/28/25. APY may change before CD is opened & funded.
Bank logo
Member FDIC
CD
4.40
%
APY
APY
Info Icon
As of 3/14/2025
Rating: 4.9 stars out of 5
$0
Minimum deposit
View offer Arrow Right Icon
Promoted offer: Spring into this limited-time rate offer, available March 4-17.

Overall

Established in 1888, Synovus is a full-service bank that offers deposit products, loans and financial planning and investing services. Most of the bank’s accounts require minimum deposits in line with what other banks commonly charge, but rates can be much lower than what many other banks are offering.

Pros

  • Checkmark Icon

    It’s a good fit for customers in the Southeast who like a combination of branch and digital banking.

  • Checkmark Icon

    It offers a wide selection of CD terms, enabling savers to build a CD ladder.

Cons

  • It has branches in only five states: Georgia, Florida, Alabama, Tennessee, South Carolina. Only residents of those states are eligible for accounts.

  • The ATM network is geographically limited to the Southeast.

  • You can find higher yields at other banks.

  • Rates for some products aren’t published online, so you’ll need to visit a branch or call the bank to find out the rates.

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Synovus Bank banking products

Synovus Bank Personal Savings overview

2.8
/5
Rating: 2.8 stars out of 5

Pros

  • Checkmark Icon

    Account holders have access to online bill pay and other digital banking features.

Cons

  • The APY may vary based on location, but is rock-bottom for one or more locations, as of this writing.

  • There is a $5 monthly service charge unless you keep a combined $200 "relationship" balance across Personal Savings and other Synovus deposit and investment accounts.

Synovus Bank CD overview

2.5
/5
Rating: 2.5 stars out of 5

Pros

  • Checkmark Icon

    A variety of term lengths are offered, enabling savers to build a CD ladder.

Cons

  • CD rates may vary based on location, but in at least one area they’re less than national averages, as of this writing.

  • CDs must be opened at a branch location.

  • Consumers must call or visit a branch to find out CD rates.

  • For at least some terms, the early withdrawal penalties are higher than what many other banks charge.

Synovus Bank money market overview

2.4
/5
Rating: 2.4 stars out of 5

Pros

  • Checkmark Icon

    There’s no minimum balance required to earn interest.

  • Checkmark Icon

    Free notary services are available to account holders.

Cons

  • There is a $10 monthly service fee unless you maintain a $2,500 balance across all Synovus accounts.

  • You must have over $2.5 million across Synovus accounts to earn the highest APY, in at least one area.

  • You can find higher yields at other banks.

Synovus Bank Plus Checking overview

3.4
/5
Rating: 3.4 stars out of 5

Pros

  • Checkmark Icon

    The Plus Checking account comes with complimentary credit and identity protection services.

  • Checkmark Icon

    Account holders receive one ATM fee refund per month.

  • Checkmark Icon

    The account’s monthly fee is waived for military members and for those who meet minimum balance or direct deposit requirements.

  • Checkmark Icon

    Plus Checking account holders receive preferred rates on some other Synovus deposit accounts.

Cons

  • The out-of-network ATM fee of $2.50 per transaction could prove costly for customers outside Synovus’ limited branch and ATM footprint.

  • The $36 overdraft fee is steeper than what some other banks charge.

  • The $100 minimum opening deposit for the Plus Checking account is higher than what some other banks require for checking accounts.

  • The Plus Checking’s $10 monthly service fee is costly to avoid for non-military members.

How Synovus Bank compares to other banks

Synovus Bank vs. Capital One Bank

Both Synovus Bank and Capital One offer branches in a handful of states. Capital One accounts can be opened online by residents anywhere in the U.S., whereas Synovus accounts can’t be opened online if you don’t live in the states where it maintains branches. 

Capital One doesn’t charge monthly maintenance fees for its accounts, while Synovus charges fees that often require significant balances to waive. Both offer a range of deposit accounts, although Capital One doesn’t offer money market accounts to new customers. Capital One’s accounts earn competitive yields, while Synovus’ savings account earns a low balance and its money market only earns an above-average balance for balance tiers above $100,000 (for one or more locations).

Bank fees

Fee Charged
Overdraft fee $36
Non-sufficient funds fee $0
Monthly maintenance fee $10 for Plus Checking; waived if requirements are met.
Out-of-network ATM fee $2.50
Excessive transaction fee $5 per occurrence

Customer experience

Customer support

Branch availability: Synovus maintains branches in five states: Alabama, Georgia, Florida, South Carolina and Tennessee. The bank offers fee-free transactions at its Synovus ATMs and at Publix Presto! ATMs.

Customer service: Synovus offers phone support in both English and Spanish through its toll-free number. Customers can also call their local branch for support.

Digital experience

Synovus Bank offers a mobile banking app that’s rated highly by iOS and Android users. It allows you to deposit checks, pay bills, transfer money between accounts, view account balances and locate Synovus branches and ATMs.

About Synovus Bank

Based in Columbus, Georgia, Synovus is a full-service financial company that offers personal, business and corporate banking products and services throughout the Southeast. It has 253 branches in Georgia, Florida, Alabama, Tennessee and South Carolina. It provides loans and deposit products, investment services, financial planning and wealth management.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.